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Travel safe during COVID-19
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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 03/25/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/25/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#74 of 244 in Miami Beach
Location
4.7
Cleanliness
4.3
Service
4.2
Value
4.0
GreenLeaders Gold level
Reimagined and recently renovated, the Blue Moon Hotel South Beach presents a refreshingly different perspective on the experience of Miami Beach hotels on Collins Avenue.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycle rental
Babysitting
Business Center with Internet Access
Baggage storage
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Boutique
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
165Restaurantswithin 0.3 miles
60Attractionswithin 0.3 miles
Contact
944 Collins Ave,, Miami Beach, FL 33139
Getting there
Rental CarsSee rental cars from $36/day
1973Reviews34Q+A100Room tips
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The hotel is located in a great spot close to the South Beach action but away from the noise. The hotel is on the expensive side for being as dated as it is. They need an upgrade on the rooms and decor as well as a window cleaning crew. The staff, however is very friendly and helpful.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from JanPaul Queirolo, Guest Services / Front Office at Blue Moon Hotel
Responded 3 days ago
Dear Melissa L, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the rest of our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future. Thank you for the great employee feed back, I hope you choose to stay with us again when your travels bring you back to the area.
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Hotel's Favorite
We had an amazing weekend at the beautiful Blue Moon Hotel. The incredible staff went above and beyond to make our stay enjoyable. The pleasant manager JP was so accommodating getting bikes set for us every morning for our daily ride. He always had cold waters for us throughout the day. Tremendous gratitude to Alfredo who went above and beyond to fill ice for us each day for our cooler and make sure all of our needs were met. Don and Alex were so helpful as well and we can’t say enough about this incredible team. The hotel itself is gorgeous. The rooms are cozy and beautifully decorated. The bathroom is modern with amazing bath products. We also loved having a fridge in the room that we stocked with yummy food to bring to the beach. The location is a 10! We can’t wait to go back. Thank you JP, Alfredo, Don and Alex for all your gracious hospitality. You made our stay so special. With tremendous gratitude, Erica C. and Alex S.…
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Date of stay: August 2021Trip type: Traveled
1 Helpful vote
Helpful
+1
In general, I liked my stay at the hotel. I want to point out right away, that during my stay, part of it was already updated, and part of it was still being remodeled. Even though some construction was going on, it did not bother me at all. I got a room in the additional hotel building (there are 2 of them). The building where I was staying was fully updated already and looked very nice. Same thing about my room (#236). It was remodeled and looked wonderful. I felt very comfortable staying there. The only minus for me was the view from my window, because it was another building right next to me, you could clearly see what was going on across the way, which is why I always had to close the curtains. There is nothing else negative to mention about the room. It was big enough, everything looked nice and clean, decor was cute. The Queen bed was very comfortable. There was a big closet (like a separate full little room) which was awesome! The bathroom was updated too and looked great. I really liked the bathroom amenities, they were of a good quality. Wi-Fi was working good, but could be faster. My major issue with the front desk staff was that every single guy was unprofessional, kind of rude and in general did not care about anything at all. So one guy who was usually working during the day was stoned every single day. Another guy who was usually working at night did not know what he was talking about (the night before checking out, I asked him about late check out at noon and he said “Yes” and promised to put it in the system, but finally the next morning another (the 3rd) front desk person came to my room at 11 and wanted to kick me out! Finally I got only 15 min to pack my stuff and leave the room or he promised to charge my card for additional full day rate! So rude and disgusting!), plus, one night I caught him completely stoned too. Anyway, I believe that all the staff must be fired and that they totally need to hire new friendlier and nicer people to work there. One more issue with my stay was the bicycle situation. One day I wanted to rent a bike (It’s free) and ride around. When a front desk guy took me to show me bikes, I was shocked because they were all old and looked awful. Anyway, I chose the nicest-looking bike and started biking. Approximately after 15 blocks the chain on the bike completely fell apart, and I had to walk the bike back to the hotel. When I did it and told the front desk guy what happened, he did not even did not tell me “I am sorry”, he just said “Okay” and took back the lock. Absolutely rude! The hotel’s location is great! It is just 1 block away from the beach, and it is located in the fun area with a very busy night life. Wrapping up my review, I want to point out that I payed $718 (with all taxes) for 4 nights of stay and I found this deal overpriced even for a nice looking remodeled Queen room. In my personal opinion, this type of room should not cost more than $130 per night, and in general this is the issue of the hotel. It’s overpriced for being so messy with rude service. You definitely do not get nice service and nice amenities to justify almost $200 per night. Do I recommend this hotel for a stay? Yes! But be ready to deal with some messiness.…
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Date of stay: January 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from JanPaul Queirolo, Guest Services / Front Office at Blue Moon Hotel
Responded 1 week ago
Dear AlbertLosAngeles, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the rest of our leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
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Loved front desk. Water anytime. Beach towels and chairs free with room. Pool nice. Bar great happy hr. Free bikes. Location is the best. My first trip to south beach and will return here. Rodney bartender so entertaining and fun. Some construction but no problem. Front courtyard very nice.
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Date of stay: May 2022Trip type: Traveled
Helpful
We had an amazing stay and are so grateful for the experience! The hotel is in a great location on South Beach, close to the beach & bars/restaurants but not noisy at all and located across from a great coffee shop. The bed was comfy (we slept so well) and the shower was very refreshing. Valet parking was with ease and all of the staff we encountered were super kind and helpful. We enjoyed a drink at the bar as well which was tasty & the service was excellent. A seamless stay!
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
+1
valet ppl they used damaged my car. Wrote an email to the property manager of hotel & he NEVER responded! Now I'm stuck with fixing these damages I didn't do!!!! The front desk worker, Joe, had to come and get me from my room because the valet driver didn't know how to start my car. My car is a stick shift. I offered to drive the car because Joe and I watched the valet driver continue to struggle with getting the car on. Joe was about to let me drive the car, but the valet driver insisted that he knew what he was doing. Eventually he got it going and took off from the hotel hauling butt, which I didn't appreciate. The following day I called for the car at 1654 and when I got it the side of the bumper corners were off more than usual. I proceeded to look at the bottom of the bumper because I knew they had probably scraped it all up. Not to my surprise that is exactly what happened. Needless to say I didnt use the valet ppl again the rest of the time I was there and guess what no other damages were occurred. Not only did the valet ppl try and lie about not damaging my car I still have yet to hear anything from the hotel manager. I think it's really messed up they can just ignore you and avoid responsibility. You spend money at this hotel and use their valet service and this is how much they care about their guest. They don't! Only person at this establishment who cares is Joe ur the front desk man. The others were rude.…
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Date of stay: February 2022Trip type: Traveled
Helpful
Response from JanPaul Queirolo, Guest Services / Front Office at Blue Moon Hotel
Responded 4 weeks ago
Dear Roddii, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you. I will go ahead an issue a credit to your stay. Thank you for choosing Blue Moon Hotel Miami!
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This cute hotel is in a great location and has the nicest Staff. They provide beach towels, water and valet parking. The room is not huge but a good size and comfortable. I have stayed here before and will again.
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
Helpful
i have stayed here before but never again. pool was dirty and low on water, no cushions for sun beds. Only one bed side light, center light above bed did not work. TV remote did not work. Bar was supposed to open 3pm until 10pm, I went for a drink at 8pm Saturday night and it was closed. Room was small and not what I had booked, the fridge was so close to the bed that I could only just open the door part way and get my arm in.
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Review collected in partnership with this hotel
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from JanPaul Queirolo, Guest Services / Front Office at Blue Moon Hotel
Responded Mar 24, 2022
Dear stevejwhitcombe , Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing Blue Moon Hotel Miami!
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The hotel is under construction. There is noise all day long. The pool is super small. The chairs around the pool are all deteriorated with broken cushions. There is no ice machine. If you want ice, you have to ask for it and you'll get a small bag with it. The door card key would stop working daily and you'll need to go to the front desk to reprogram it. This hotel is NOT worth over $300/day!!!. I don't understand positive 5 stars reviews. Keep looking
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Date of stay: March 2022Trip type: Traveled
Room Tip: Don't stay at this hotel.
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1 Helpful vote
Helpful
Response from John Perez, General Manager at Blue Moon Hotel
Responded Mar 25, 2022
Dearmarisav355, Thank you for taking the time in writing your review. I am sorry to read you stay was less than perfect during your visit in Miami Beach. We are currently completing our 40 year re-certification renovation. Please accept my sincere apologies for the noise and inconvenience this may have cause. We currently working on enhancing areas through out the property such as the pool area including the cushions. The property does not have ice machines on each floor. However, we are more the happy to serve our guest and deliver the ice to our guest. I will certainly look into why the key card stopped working on the daily bases. I am disappointed I did not have the opportunity to meet you during your stay to allow me to correct your challenges while visiting us. Should your travels bring you back to Miami Beach, please feel free to reach out to me directly and I will ensure a hassle free stay. Sunny regards,
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Horrible customer service. Front desk staff was condescending and gave me the creeps. I felt very uncomfortable all due to the attitude of the front desk clerk. The rate was fantastic for the location (booked through Hotwire) the hotel is under construction which didn't bother me. The room was comfortable and due to the location there was a fair amount of noise from other guests in the hallway at night which didn't bother me either. What did bother me and the reason why I don't recommend this hotel was the front desk attitude. Couldn't quite put my finger on what type of personality I was dealing with but he certainly didn't make me feel welcome or valued. I do not recommend this hotel.
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Date of stay: February 2022Trip type: Traveled
Room Tip: Minimize contact with front desk staff. Don't expect a friendly welcome and you will have a nice...
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1 Helpful vote
Helpful
Response from John Perez, General Manager at Blue Moon Hotel
Responded Mar 25, 2022
Dear Vvmili, Thank you for taking the time in writing your review. I am disappointed to read the staff was not up to standard. I can assure this has been addressed and your review was used to coach the team for improvements. At the Blue Moon we are all about of guest and pride our selves at serving our guest. Should your travels bring you back to Miami Beach. Please feel free to reach out to me directly and I will ensure a perfect stay. Sunny regards,
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PRICE RANGE
$193 - $351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
blue moon miami beach, hotel blue moon
LOCATION
United StatesFloridaMiami BeachFlamingo / Lummus
NUMBER OF ROOMS
75
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Claim Your Listing Frequently Asked Questions about Blue Moon Hotel
Which popular attractions are close to Blue Moon Hotel?
Nearby attractions include South Beach (0.08 miles), Ocean Drive (0.1 miles), and Salsa Mia (0.08 miles).
What are some of the property amenities at Blue Moon Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Blue Moon Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Blue Moon Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Blue Moon Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Blue Moon Hotel?
Conveniently located restaurants include il Pastaiolo, On Ocean 7 Cafe, and Casa Latina 1986 Latin Restaurant Miami Beach.
Are there opportunities to exercise at Blue Moon Hotel?
Yes, guests have access to a pool during their stay.
Is Blue Moon Hotel located near the city center?
Yes, it is 1.0 miles away from the center of Miami Beach.
Are any cleaning services offered at Blue Moon Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Blue Moon Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Blue Moon Hotel?
Many travelers enjoy visiting Freedom Tower at Miami Dade College (3.6 miles), The Fillmore Miami Beach at the Jackie Gleason Theater (0.8 miles), and Art Deco Historic District (0.1 miles).