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Riviera Hotel & Suites South Beach

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Riviera Hotel & Suites South Beach
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2,130 Reviews from our TripAdvisor Community

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Showing 1,717: English reviews
Reviewed yesterday NEWvia mobile

Met great hospitality in the lobby. Good service from the staff, especially Amaury and Yolanda. Amaury took care of everything! I like that. I can definately recommend this place also because of the good location! Thanks!

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Helpful?
1Thank Arnór S
Reviewed yesterday NEW

I had a very nice stay at the Riviera Hotel and it was a great price. The staff at the reception were lovely and very helpful especially Jonathan Garcia. Thank you for the great hospitality i will definitely return!!!!

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Helpful?
1Thank Giselle G
Berlin, Germany
Reviewed yesterday NEWvia mobile

Very good time here, lots of good recommendations by Jonathan G. Best place to stay during you visit in Miami. Very good located close to Beach and everything else that one has to see in Miami Beach. We come back

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1Thank getsomeone
Miami Beach, Florida
Reviewed 2 days ago NEW

Amaury is very friendly and very helpful, was very attentive to my needs the whole stay, he made sure all my needs were met and continued to check whether i needed anything or not. highly recommended hotel stay

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1Thank sportpro13
Asbury Park
Reviewed 3 days ago NEW

Worst customer service and disorganized management. Awful. And the walls are so thin we could hear everything the neighbors activities were at ALL hours of the night. Drinks were $16+ a pop, and the staff just operating on half steam and half a brain.

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Thank taraa237
Reviewed 3 days ago NEW

Very clean room and staffs are really co-operative. Being at the 14th street of ocean drive, you can go all restaurants and South beach just in 5 mins walk. It has a small place to sit surrounded by trees for 10 peoples at the front of hotel which is really calm place to chat and hangover with friends/family.

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1Thank Avishek S
Baltimore, Maryland
Reviewed 4 days ago NEW

We stayed at the Riviera Hotel & Suites in October. We had a great time. The room was very spacious and had everything we needed. I loved the balcony room. The front desk reps provided great customer service and we very helpful. The location was perfect. Close to the beach. Pros: Resort Customer Service Location nice rooms Cons: None I...

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Helpful?
Thank Darren F
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Good day Darren F! We thank you for sharing your terrific and glowing words! We are elated to receive your high praise- woohoo! It will be our joy to have you back again in the future. Warmest regards, Katrine

Reviewed 4 days ago NEWvia mobile

As it starts with check-inn. The creditcard where the booking was made with and paid in advance had to be shown. As the booking was made by a secretarian from the company, a could not show the creditcard and had to pay again! Second something went wrong with the extra reservation for the late check out. The room was on...

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Helpful?
Thank Paul D
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Good day to you, Paul D! Thanks for all of the many highlights on your recent experience here at Riviera Suites. We're thankful to have this feedback and we truly appreciate you sharing it, although it's disappointing to hear many offerings were not what we would expect to hear. We hope you will come again in the future so that...

Reviewed 4 days ago NEWvia mobile

My boyfriend and I visited south beach for 3 days, whilst we didn't really enjoy Miami itself the hotel was excellent. Good pools, clean rooms, free happy hour, free beach access and towels. The only issue was, we paid the $100 deposit using a pre-paid card which we are still having issues getting back. Overall very good and would recommend...

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Helpful?
1Thank Chelsea M
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Good day to you, Chelsea M! We are truly stoked you loved your time here! We thank you for highlighting all that you loved. We are glad you enjoyed us and we do hope you will come again in the future. Kindest regards, Katrine

Sao Paulo, SP
Reviewed 5 days ago NEW

The hotel is very comfortable. As always I've been well assisted. People like Amaury Guzman and Ana Paula really make a difference. I would also like to thank Carlos. For us brazilians, more than the facilities the quality of the staff is very careful with the guest. In my opinion this is what will make me to come back soon!

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Helpful?
1Thank lescher2016
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Hey there lescher2016! We thank you for sharing your glowing 5 star words on Riviera Suites. It's so fabulous of you to mention Amaury, Ana Paula and Carlos by name- terrific! It was a true pleasure to host you and we can't wait for your to come again in the future. All of my best, Katrine

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Blending classic sophistication and contemporary chic, the Riviera South Beach hotel offers stylish Classic Rooms, Modern Balcony Rooms, as well as One-Bedroom apartment-like accommodations with gourmet kitchens, separate living and dining areas at affordable hotel room prices. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 

Additional Information about Riviera Hotel & Suites South Beach

Address: 318 20th Street, Corner: 2000 Liberty Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach > City Center
Price Range: $140 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riviera Hotel & Suites South Beach 4*
Number of rooms: 153
Reservation Options:
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Also Known As:
Riviera Hotel Miami Beach
Hotel Style:
#44 Luxury Hotel in Miami Beach
#51 Family Hotel in Miami Beach
#57 Romantic Hotel in Miami Beach
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Questions & Answers

Here's what travelers have asked, with answers from Riviera Hotel & Suites South Beach staff and other travelers.
46 questions
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See all questions (46)

Questions? Get answers from Riviera Hotel & Suites South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go for the balcony room”
 of 5 bubbles 705darrenf, 4 days ago | Read review
“I stayed in a 1 bedroom suite and it was great. The sound system connected via bluetooth to my iphone.”
 of 5 bubbles 35brennam, 2 weeks ago | Read review
“Great price, great location”
 of 5 bubbles 533albinaz, 2 weeks ago | Read review
“Get rooms in the new wing.”
 of 5 bubbles walkeronearth, 2 weeks ago | Read review
“Better view if that is important.”
 of 5 bubbles 915lc, 4 weeks ago | Read review
5 of 5
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