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Riviera Hotel & Suites South Beach

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318 20th Street Corner: 2000 Liberty Avenue, Miami Beach, FL 33139
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Traveler (1603)
360
Panoramas (70)
Room & Suite (728)
Certificate of Excellence

About

#5 of 222 hotels in Miami Beach
Location
Cleanliness
Service
Value
Certificate of Excellence
Blending classic sophistication and contemporary chic, the Riviera South Beach hotel offers stylish Classic Rooms, Modern Balcony Rooms, as well as One-Bedroom apartment-like accommodations with gourmet kitchens, separate living and dining areas at affordable hotel room prices. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years, Boat Show, Winter Music Conference & Ultra, Memorial Day & Art Basel. A mandatory daily resort fee of $20.00 plus tax
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Rooftop pool
Bar / lounge
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Fax / photocopying
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Happy hour
Snack bar
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Cable / satellite TV
Walk-in shower
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Boutique
Languages Spoken
English, Spanish
4,959Reviews97Q+A100Room tips
Traveler rating
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Popular mentions
I’ve stayed at this hotel for 2 nights. On check in they charged me deposit of 100 USD and was told they’d refund after checkout . I have emailed hotel twice last month and a half, they haven’t replied and not refunded the money either. Very disappointed , would not recommend staying there!
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My husband and I came to South Beach Miami to relax at the beaches, eat good food, shop, and go on tours. This hotel is within walking distance (about 15 minutes) of the outdoor Lincoln Road Mall where there are lot of restaurants and shops. The hotel is about 5 minutes walking distance from the beach. Included in our stay, we received vouchers for lounge chairs on the beach. The hotel has a cuban-themed bar/restaurant that stays open until the late evening playing loud music. The hotel is about half a block from a main street so there is not as much foot traffic in front of this hotel but if you want some more excitement, it is not hard to find since you are close to many other hotels. We worked with staff Amaury, Christopher, Vob, and Arismendy who were all very helpful and friendly. They were very knowledgeable about the area and helped suggest tourist activities. The hotel itself did not offer a few amenities I would have liked such as earlier check-ins and later check-outs, and were under-staffed at their cafe so service was slow.
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Response from Veronika V, Marketing at Riviera Hotel & Suites South Beach
Responded 5 weeks ago
Dear Btravels25, Thank you for your wonderful review of the Riviera South Beach. We are very happy you enjoyed your visit and our team was helpful and accommodating. As you mentioned, the hotel is just off the main street so it offers a quieter setting while still being close to the action. Mas Cuba Cafe & Bar is our guests' favorite! Did you get a chance to enjoy our complimentary happy hour? The mojitos are delicious. We are very close to the beach as well as restaurant, bars, museums, and the Lincoln Road Mall. The area is very popular and we are glad you had a good time staying with us. Thank you for sharing your feedback on the check-in and check-out times. We sometimes can accommodate an earlier check-in but it is a little harder when the hotel is booked up. We do offer luggage storage before and after, so that helps a little bit as our guests can enjoy South Beach just a little longer. Thank you again for being our guest and leaving such a nice review! We hope to see you again soon! V.
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It was an ok hotel located near the beach and with a generally relaxed feel. We had a health incident however and the hotel was extremely non-accommodative. Customer service seems like an uncertain and meh thing until it's of concern.
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Response from Veronika V, Marketing at Riviera Hotel & Suites South Beach
Responded 5 weeks ago
Hello Erich, Thank you for taking the time to share your experience. We appreciate your kind words about the location of the hotel and the overall ambiance. Riviera South Beach is a beautiful property close to the beach and with lots of Insta-worthy spots to relax and take vacation photos. We are sorry to hear that there was an issue during your visit and that our team did not address it the way you would have liked. We pride ourselves in delivering excellent customer service and we are saddened that that was not the case during your stay. Thank you again for sharing your thoughts. We would love to invite you to stay with us again so that we can deliver a much better experience and make you feel welcome. Thank you for being our guest!
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Pierre boyrseau, Mark Kelly, Frederick, Ariendy, Avon saintil and Amaury staff was good they were very helpful and attentive they made sure everything was up to my standards. Loved it! I will definitely come back
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Response from Jaime SBG, Marketing at Riviera Hotel & Suites South Beach
Responded Mar 19, 2020
Hello, Thank you for the perfect star rating! We are pleased to hear you had a great time due largely in part to our team here at the Riviera Hotel in South Beach. Please keep us in mind for any future visits! JL, Guest Relations
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Mark, Vob, Amaury, and Christopher were all so helpful and welcoming. Right from the start all the staff was eager to make us feel at home. The hotel offers two beautiful pools and one is on the rooftop. I am excited to go back to Miami and stay at the Riviera hotel & suites in the future! I would definitely recommend staying here for anybody looking to go to Miami. It is also in a great location with beautiful beaches right down the street.
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Response from Jaime SBG, Marketing at Riviera Hotel & Suites South Beach
Responded Mar 19, 2020
Hello, Thank you for the perfect star rating! We are pleased to hear you had such a great visit with us here at the Riviera Hotel in South Beach and that our team was able to be so comfortable and accommodating during your visit. We boast two beautiful pools for guests to choose from and are in a prime location in South Beach just steps from the ocean and popular attractions. We look forward to hosting you again in the future! JL, Guest Relations
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Previous
PRICE RANGE
$169 - $359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riviera hotel miami beach
LOCATION
United StatesFloridaMiami BeachCity Center
NUMBER OF ROOMS
153
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Frequently Asked Questions about Riviera Hotel & Suites South Beach
Which popular attractions are close to Riviera Hotel & Suites South Beach?
Nearby attractions include Art Basel (0.3 miles), Miami Beach Botanical Garden (0.3 miles), and The Regent Cocktail Club (0.2 miles).
What are some of the property amenities at Riviera Hotel & Suites South Beach?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Riviera Hotel & Suites South Beach?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Riviera Hotel & Suites South Beach?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Riviera Hotel & Suites South Beach?
Yes, valet parking is available to guests.
What are some restaurants close to Riviera Hotel & Suites South Beach?
Conveniently located restaurants include Cleo, Katsuya by Starck, and The Bazaar by Jose Andres.
Are there opportunities to exercise at Riviera Hotel & Suites South Beach?
Yes, guests have access to a rooftop pool during their stay.
Is Riviera Hotel & Suites South Beach located near the city center?
Yes, it is 0.3 miles away from the center of Miami Beach.
Are pets allowed at Riviera Hotel & Suites South Beach?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Riviera Hotel & Suites South Beach?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Riviera Hotel & Suites South Beach?
Many travelers enjoy visiting Freedom Tower at Miami Dade College (3.8 miles), The Fillmore Miami Beach at the Jackie Gleason Theater (0.3 miles), and Art Deco Historic District (1.1 miles).