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Riviera Hotel & Suites South Beach

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Riviera Hotel & Suites South Beach
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2,019 Reviews from our TripAdvisor Community

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Showing 1,631: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

I am very pleased with the customer service at least the employees I delt with, the door man, the nice women at the f4ont desk and the manager, I encountered many employees withing the first couple hours, all very polite and understanding. I wish I were better with names so I could be specific on the employees I'm speaking of.... More 

Helpful?
Thank Parker F
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Vacation in this hotel was amazing. We have been here for 10 days and staff was helpfull and friendly for all The time. Room was clean, rooftop pool great with nice view and restaurant Cuba Moreno delicius. I definitely suggest you visit this hotel.

Helpful?
Thank Jana A
Atlanta, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Bell Person (Amaury Guzman) stood out the most! He provided outstanding service! This hotel has a lot of amenities...free happy hour drinks, free beach chairs, and free airport shuttle. Has a very modern decor. Love this hotel!

Helpful?
1 Thank Pinkfoxx
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Hey there, elizabethsavage! We are so glad you had such a nice time with us! Thanks for mentioning Amaury by name, how nice! We love to hear you are totally satisfied with your visit, from start to finish. We hope to welcome you back again soon. Cheers! Katrine More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

We stayed at the Riviera hotel for one night on our way to Grenada in the winter of 2014. Due to bad weather, our plane had been delayed, and we had to stay for a night in Miami. The hotel is nicely kept and comfortable with a lovely expensive restaurant. We booked three rooms for our group of 6, thinking... More 

Helpful?
Thank elizabethsavage
SBG_GuestRelations, Director of Sales at Riviera Hotel & Suites South Beach, responded to this review

Good day, elizabethsavage! We thank you for taking the time to write to us and share your feedback on Riviera Suites. We are so bummed you didn't have a perfect 5 star time with us, as we strive for. We wish we could have provided you with your every need and want, as our guests so often tell us about.... More 

Santiago Metropolitan Region, Chile
2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

The Riviera Suites Hotel in Miami is conveniently located in South Beach, only 2 blocks from the beach and with a lot of attractions like Ocean Drive, Lincoln Road, Española Way and many other restaurants and bars within 2 miles radio from the hotel. The hotel facilities are great for couples with a Cuban bar right at the 1st floor... More 

Helpful?
Thank Milkiv
SBG_GuestRelations, Director of Sales at Riviera Hotel & Suites South Beach, responded to this review

Good day to you, Milkiv! We appreciate you sharing your excellent and kind words on Riviera Suites. We're glad you found everything to be nice- our goal for all of our guests. We thank you for choosing us and it will be our joy to have the honor of welcoming you back in the future, should your travels return you... More 

Brussels, Belgium
Level Contributor
5 reviews
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel nice spacious and clean room we get at the corner after I asked a room with terrace .. The staff was very helpfull except at the reception when we arrived early noon and they asked very firmly to check in later without proposing even to store the luggage as long. When we came back at 3 PM check... More 

Helpful?
Thank Guy A A
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Hello there, Guy A A! How nice of you to write to us! We are pleased you enjoyed your time here with us! It's wonderful of you to mentions the details that contributed to your fabulous stay. We hope to have you back again soon. Warm regards, Katrine More 

Level Contributor
6 reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

The rooms are really small. There is not much room for two people and their luggage bags without the space feeling crammed. Our room had a bad smell like a mixture between bleach, smoke and who knows what. When I went to unpack my suitcase at the next hotel , all my clothes smelled like smoke! There were no doors... More 

Helpful?
Thank brianaseippel
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Good day, brianaseippel! We value your opinion and are glad you took the time to share it with us. It's great you overall enjoyed your time here with us. We wish all aspects would have been perfectly 5 star, as we strive for. We hope that you will choose us again should your travels return you to Miami. All of... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This hotel has an amazing location! The staff is also very helpful! We were welcomed by Amaury who was very cool and friendly! The guys at the front desktop (Dolores and Zach Henry) were also very helpful and friendly! I super recommend the spray at this hotel to anyone who is coming to Miami Beach! It is definitely worth it!

Helpful?
Thank Yuri A
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Hello there Yuri A! We appreciate your sharing your fantastic 5 star words on Riviera Suites! How delightful you loved the attention of so many staff members- we'll be sure to let them all know. We hope to have you back again in the future. Cheers! Katrine More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

My friend and I came to Miami for some short holidays and chose Riviera Suites after having read some reviews on Trip Advisor! It was actually the best choice we could ever made! The guys at the front desk (Dolores and Zach Henry) are very friendly and helpful! Amaury was also very helpful and attentive by welcoming us! Another good... More 

Helpful?
Thank Roberta A
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Good day, Roberta A! We thank you for your feedback on Riviera Suites! It's so awesome you enjoyed all of our offerings here. Dolores, Zach and Amaury will be pleased you mentioned them all by name. We love to provide the best accommodations on South Beach and we're glad we hit the mark for you! Cheers! Katrine More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here for a weekend with my girl friends and we love the living space. The suites were clean and room service did a great job. We also loved the rooftop Terrence, nice area for relaxing......,

Helpful?
Thank Beatrice G
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Hey there Beatrice G! Awesome! We are so pleased you took the time to write to us and share your kind vibes on Riviera Suites. It's awesome of you to choose us for your Miami home away from home. We will be sure to share your words with management. See you next time! Katrine More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Blending classic sophistication and contemporary chic, the Riviera South Beach hotel offers stylish Classic Rooms, Modern Balcony Rooms, as well as One-Bedroom apartment-like accommodations with gourmet kitchens, separate living and dining areas at affordable hotel room prices. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 

Additional Information about Riviera Hotel & Suites South Beach

Address: 318 20th Street, Corner: 2000 Liberty Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach > City Center
Price Range: $128 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riviera Hotel & Suites South Beach 4*
Number of rooms: 153
Reservation Options:
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Also Known As:
Riviera Hotel Miami Beach
Hotel Style:
#46 Luxury Hotel in Miami Beach
#51 Family Hotel in Miami Beach
#57 Romantic Hotel in Miami Beach
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