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The Fritz Hotel

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The Fritz Hotel
The Fritz Hotel
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336 Reviews from our TripAdvisor Community

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Showing 272: English reviews
St. Marys, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Booked an oceanfront studio for a week. Got to the hotel and what do we see...CONSTRUCTION. OMG. frontdesk assistance took care of us though. He gave us a one bedroom suite. two days later they gave us a two bedroom oceanfront balcony on the top floor....AWESOME....so much space to have some fun and play. the only time we heard noise... More 

Helpful?
Thank pchyluv2
San Juan, Puerto Rico
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 18, 2016

We stay at the hotel 5 days and it look pretty nice in the picture but when we got there it wasn't what we expected. The room was very small, the bed was horrible. The coffee maker didn't look to good was dirty and we cleaned it it didn't work. The closet had those 99 cents hanger for your clothes... More 

Helpful?
Thank Gladis C
Pittsburgh
Level Contributor
79 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 18, 2016

We arrived about 4 hours prior to check-in, and to our surprise, we were upgraded to an ocean front suite and were checked in immediately! The staff is so friendly and helpful! Fernando took care of us for our ride back to Fort Lauderdale airport and got us a great rate! The view from the roof top pool was beautiful!... More 

Helpful?
Thank Stacey D
Baltimore, Maryland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 11, 2016

Ok so here is the deal I would 1st like to say that I have stayed at the Fritz twice before and after my 3rd stay I completely understand why the star rating has dropped. There was a mix up with my check in booking.com was to blame for that however Viri was very helpful pleasant and assisted me to... More 

Helpful?
Thank lifeoverlove
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2016 via mobile

The hotel is right on the South Beach strip and had an amazing view of the ocean, especially from the roof top pool! We had originally reserved a basic 2 bed room. When we got there Manny at the front desk (who we loved!) upgraded us to an apartment style room with a balcony over looking the beach because they... More 

Helpful?
1 Thank nicole d
Maple Shade, New Jersey
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 4, 2016

Stayed here with a friend, and we had a great time. The location could not be better. You are at the heart of all the action. South Beach is right across the street. Take a short walk to Washington Ave, for great food, stores and tattoo shops. Excellent Location. The hotel rooms are very spaciest and clean. The roof top... More 

Helpful?
2 Thank Marc F
FritzHotel, General Manager at The Fritz Hotel, responded to this review

Dear Marc F, Thank you for your kind words and feedback. We're glad you enjoyed your stay while with us. Reviews like yours is what keeps us continuing to provide excellent customer service to help provide an enjoyable and memorable time for all guests. We're also glad to hear you enjoyed the great location in South Beach and close proximity... More 

Shenandoah, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 2, 2016 via mobile

If you are looking for a party, this is your hotel, if you are looking for a great day on the beach and a convenient place to stay, do not stay on ocean dr. Go a couple of streets back, nice and quiet back there and still within walking distance of the beach. Positives: This is a very nice hotel,... More 

Helpful?
1 Thank mnguyen62
FritzHotel, General Manager at The Fritz Hotel, responded to this review

Dear Mnguyen, Thank you sincerely for sharing your feedback with us. Comments such as yours enable us to constantly improve our product and service. We are very sorry that we did not live up to your expectations. That certainly is not representative of our property, and for that we apologize. Your comments are being reviewed by our entire management team... More 

Pennsylvania
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed February 29, 2016 via mobile

Stayed one night pre-cruise. Studio room was modern, large and clean. Great location on Ocean Drive. Everything you need is within walking distance. Staff were very nice, front desk clerk lent me his phone charger. Thank you! Great deal via Priceline. Only major complaint was the garbage truck and other deliveries right outside the window. Woke us up before dawn.... More 

Helpful?
Thank Tara P
FritzHotel, General Manager at The Fritz Hotel, responded to this review

Thanks for sharing your experience with us Tara P! Brief and to the point! We are glad you enjoyed your stay with us. Sorry to hear that you were not able to get good sleep due to the noise issue. I am sure we can accommodate you in a different room upon your return visit so you can have a... More 

Daphne, AL
Level Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed February 28, 2016

Great location and one of the few hotels on Ocean Drive that offer 2br/2ba furnished suites. Upon check-in we discovered that room was not stocked with coffee, creamer, and sweetener as it was during last stay here and the secondary bathroom had an army of sugar ants running around vanity.. After asking, supplies were delivered and ants eradicated. Even though... More 

Helpful?
1 Thank terrterr10
FritzHotel, General Manager at The Fritz Hotel, responded to this review

Dear Guest, Thank you for taking the time to comment regarding your stay. I want to apologize that your stay did not meet your expectations. Please know that we will take your comments and use them as a focal point for change in all areas. We have also notified our housekeeping department to insure that these things are not overlooked.... More 

Portland MI
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 26, 2016

Hotel has a great location, no need to drive anywhere. I would give the room only 3 stars but because of the staff I am giving 4. Room was nice but could use updating and better cleaning. Staff was very accommodating, friendly and helpful. Our front bedroom was noisy due to the traffic on the street and the side bedroom... More 

Helpful?
Thank michellemarie38
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Internet
  • Restaurant
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Fritz Hotel its an , all suites boutique hotel with an upscale design, where the atmosphere and ambiance attract celebrities and trendy vacationers alike. ... more   less 

Additional Information about The Fritz Hotel

Address: 524 Ocean Drive, Miami Beach, FL 33139 (Formerly Casanova Suites on the Beach)
Location: United States > Florida > Miami Beach
Price Range: $165 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Fritz Hotel 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Casanova Suites On The Beach Hotel Miami Beach
Casanova Hotel Miami Beach
Hotel Style:
#48 Romantic Hotel in Miami Beach
#52 Family Hotel in Miami Beach
#60 On the Beach Hotel in Miami Beach
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