We had the best time this weekend at The Betsy. What a unique hotel. Just walking the halls of the hotel or sitting in the lobby feels like a destination. The hotel has old world charm with modern amenities. Our room was lovely (not very big but had just enough space). The bed was so comfortable and the room was very quiet. I loved the built in bookcases and the interesting selection of books to read are a nice surprise. We stayed in the Art Deco building which is a bit hard to get to from the main lobby (you have to take an elevator, then walk, then take another elevator) but felt newer than the Colonial Wing. If you stay on the 3rd floor of the Art Deco wing, you don’t have to take the elevator twice but it might be noisier since it’s the floor everyone has to use to connect from one building to the next. Some of our favorite things: rooftop pool, lobby bar happy hour sushi, Miami Margarita (spicy!), friendly staff (Evans, Fritz, Gustavo and Alfonso among others!), meeting Betsy and Rosa (adorable hotel dogs). The location is great, on a quieter end of Ocean Dr but only a block from where it’s more lively. Tons of restaurants and bars within minutes walking. Starbucks is across the street and Walgreens less than a block away for practical items. The fitness room was very small but had new, nice equipment including peloton bikes. We had a couples massage which was great but the “spa” was in a hotel room. The tables were in the seating area and we walked through the bedroom to change in the bathroom. That was a bit odd. There was supposed to be aromatherapy as part of the massage but we were not offered it. There was no where to lounge around in robes before and after massages too. Considering how pricey the treatment was, it would have been nice to have more of an experience. (I realize this is a completely first world complaint 🤣). We traveled without our kids- I don’t think this hotel is a good fit for young children (would be difficult to navigate with a stroller, etc). I also think it would be difficult for wheelchair, walker etc to maneuver. Overall, we absolutely loved our stay and can’t wait to come back.

The Betsy is incredible. It's difficult to choose a best feature. The location is unbeatable, with both the beach and the nightlife of Espanola Way being literally steps away. The Skyline Deck is breathtaking and you will want to spend every night relaxing above it all. The hotel is packed with original, curated art; you will definitely take a few extra turns around the hotel just to see the work. The rooms are lovely with incredibly comfortable beds and high-end linens. I have become a huge fan of (Malin+Goetz) products, which are generously supplied as full sized shampoo, conditioner, and body wash as well as hand soap and lotion. Don't bother bringing your own, these are better. But maybe my favorite detail is the library. The Betsy is a book lover's dream, with books tucked into your room as well as the extensive library. We found ourselves having to purchase two books at the end of our stay; we had to finish them. The Atrium courtyard, the lovely staff, the support of the local arts community - it's too much for an online review. Highly recommended by a frequent traveler.

I was checking into my husband reservation. It was only one front desk agent at the time of the check in and the phone kept on ringing.. I felt so bad because she was doing everything she could to try to ignore the call to assist me at her best ability. She ended up answering the phone which took a considerable length of time. I got impatience and just asked for my keys. I got the wrong keys, but when I went to back to the front desk Dashna was so sincere! Really, I can tell she really cared. She prepared the new keys for me and I went back to my room. Within 5 minutes I was surprised with a glass of Prosecco, and an apology later from Dashna. She ended up added breakfast to our reservation for the inconvenience. Most hotels doesn't understand that little details like that matters and adds on to a guest experience. That really just gave The Betsy another star in my book. The entire stay was just great. Staff are friendly and filled with charisma. Lunch over at The alley was mouthwatering, I didn't think there was a place that had better a pizza than New York! Overall, tremendous stay. Thank you all!