We had a great visit at Nobu for our anniversary. The hotel upgraded our room and sent us a bottle of champagne to our room. We stayed 4 days but had a wonderful stay. We loved the adults only pool and the staff from the concierge to the front desk to the cleaning people to the restaurant people were very friendly and helpful. If we had any complaints it would be the overpriced food and drink. Way over priced. $10 can of coke. Plus the mandatory 20% gratuity. Most times that wouldn’t have been an issue but not believe tips for an over the counter coke can is reasonable. Room had great view and was very clean.
We were very pleasantly surprised. The vibe of the hotel is very zen, staff is wonderful and it just the right distance from the south beach noise. You get the peace and quiet and for parties and bars, LIV is next door. I would definitely stay here again.
I cannot express how incredibly friendly the staff were. I always love hearing “my pleasure” over “no problem” and to my surprise, most everyone used “my pleasure”. All areas are clean, my room was comfortable, the spa is amazing and the food at both Nobu and Ocean Social were to die for! For a girl who doesn’t care for Miami, I’m definitely looking forward to going back. And soon!
The Nobu hotel should give Sabrina at the front desk a raise as she went above and beyond to make our anniversary memorable. Yanely at the Nobu restaurant was the most amazing waitress we have experienced in such a long time. Her knowledge of the food and ingredients was most impressive.
Our stay has been very relaxing and pleasant. I would especially like to mention Alejandro R. who treated us to an authentic Japanese Tea Ceremony at the Esencia Wellness Spa. We loved the matcha tea and the bourbon vanilla tea! We recommend those staying at this hotel to experience the tea ceremony as it has been one of the highlights of this trip!
We had our second and great stay at Nobu Hotel. The staff is very nice and helpful. The facilities are very clean and pleasant. It is in a great location. The most comfortable bed I have ever slept in. The only thing we would change is the choice of music that plays continuously.
Moderate service, slow valet, rude staff are not what we expected but what we met with. The is moderate accommodation/hospitality not worthy of the brand name based on our experience globally. With so many choices we would not be returning unless some major changes/improvements happened
I have yet to have a perfect experience at a Nobu Hotel, but can always count on them providing a comfortable and nice resting place. Both properties I’ve stayed at thus far have had inconvenienced employees whether requesting ice or to turn on the steam room.
From check in to departure we had a wonderful time. Valentina at the front desk was amazing and made us feel welcomed and well taken care of. Our room was spacious, clean and beautiful with an amazing balcony overlooking the property, beach and ocean. So nice to wake up to that view. We look forward to returning to the Nobu Miami!
Security came in our room for no reason. Had do not disturb sign up and they had a complaint about smoking coming from out floor so the proceeded to open the locked door themself while we were undressed
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