SLS South Beach
2,904 reviews
#60 of 238 Hotels in Miami Beach
Save
Share
1701 Collins Avenue, Miami Beach, FL 33139-2006
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$236
Free cancellation until 07/09/21
Reserve now, pay at stay
$299
Free cancellation until 07/09/21
Reserve now, pay at stay
$299
$230
SAVE $69
Free cancellation until 07/07/21
Agoda.com$299
Snaptravel$231
Hotels.com$299
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (1,314)1,314
360
Panoramas (58) Pool & Beach (304)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Read more
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SLS South Beach
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#60 of 238 hotels in Miami Beach
Location
Cleanliness
Service
Value
Travelers' Choice
Your luxury hotel in South Beach, where you can call on close friends,Philippe Starck, Chef José Andrés and Lenny Kravitz for a beachfront getaway like no other. Tuck away in our Miami boutique hotel, score the hottest reservations in Miami or play it coy at Hyde Beach, no matter your destination at SLS Hotel South Beach, you can always count on welcoming service, redefined luxury, and undeniable style. At SLS, you don't need to go to South Beach. South Beach has come to you.
Read more
Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Car hire
Paid private parking on-site
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Outdoor dining area
Wine / champagne
Poolside bar
Nightclub / DJ
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Luxury
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
103Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
Contact
1701 Collins Avenue, Miami Beach, FL 33139-2006
Getting there
Rental CarsSee rental cars from $21/day
2,904Reviews50Q+A100Room tips
Reviews
Traveler rating
- 1,831
- 519
- 218
- 157
- 179
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Came for the new year and had such a great experience. What a fun spot for families as well as those looking for more of a party scene alike. Our concierge point of contact Fernando really made our trip- couldn’t thank him enough! He had amazing recommendations for everything we were looking for and even went out of his way to secure us hard to find reservations. In addition our server Cassandra was super sweet and found my phone I had left by the pool and went out of her way to personally make sure I got it ASAP. We will definitely be back to the gorgeous SLS, in large part because of the wonderful hospitality of Fernando and the rest of the staff. This hotel experience was one I won’t soon forget.
Read more
Date of stay: January 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
See Cassandra at the pool, she’s the best and amazing service!!! The Main reason to come. Room was great, and it’s got a great vibe. Next time I come i will make sure to come back here. And that is all!!
Read more
Date of stay: January 2021Trip type: Traveled on business
1 Helpful vote
Helpful
Response from mel rupert, Guest Services / Front Office at SLS South Beach
Responded 1 week ago
Dear marcool82 , Thanks so much for your kind remarks – they’ll be shared with our team member Cassandra. We hope we get the chance to welcome you back again. Please call me for any future reservations and I will make sure we take care of you. It’s the least we can do to sincerely thank you for taking the time to write a review. Sincerely, Mel. Rupert Front Office Manager
Read more
I recently paid nearly twice the normal rate here to book what I was told was an “Oceanfront Suite” with “sweeping ocean views.” As you can see from the pictures, just about the only view from my window was of the hotel’s rusty roof. When I spoke to Mel the front desk manager about this, he told me that the best he could do is wave the resort fee. I explained to him that I would have never booked the room had I known it didn’t actually have a view of the ocean as promised. He immediately became very rude and told me to “deal with it”. I disregarded his impolite tone and politely asked if I could at least have a late checkout as my flight wasn’t until the afternoon and he said that the best he could do was 12pm (as opposed to 11am). I asked if I could pay for later or extend the room and he said that they were at “100% capacity” and “even if I gave him a thousand dollars” I couldn’t extend my stay. I said okay and left only to look online to see there were in fact MANY rooms available from different sites. I then called the hotel directly and was told that yes, there were many rooms available. I walked back in and informed Mel that the hotel was telling me they were definitely not at capacity and there were many rooms available. I politely asked why he would lie to me when I was simply trying to pay to extend my stay. He then got angry and told me that my checkout time was back to 11am and if I tried to book another room he would “refuse the booking”! I said “you would turn down revenue for the hotel to be spiteful and petty?” And he just smiled and waved at me. I said “sir there is no reason to behave this way and there was no reason to lie to me about the hotel’s occupancy”. At which point he began to become more rude and insulting, embarrassing me on my vacation and creating a scene. I can honestly say I have never experienced such poor customer service from a hotel before, such a complete lack of respect for a customer. I have been staying at SLS properties for years and almost always have a great experience, but this will be my last time ever staying at one of their properties.…
Read more
Date of stay: January 2021Trip type: Traveled with family
Helpful
Response from mel rupert, Guest Services / Front Office at SLS South Beach
Responded 1 week ago
Dear Mr. Fahlman, I would like to address your concerns regarding your stay as well as your interaction with me. You advised me that you "booked an ocean view room and did not realize that you had a roof view due to the time you checked in" (7PM). I apologized to you and as a gesture waived your resort fee as a standard king rate was near the amount you paid. At this time you asked for a late checkout and I explained to you our hotel was fully committed with arrivals and many departures. Extending a later checkout for you would cause a delay with housekeeping to service rooms for arrivals. At this time you started to use foul language towards me and walked away. Shortly after you came back with a reservation supervisor on the line yelling at me calling me a liar(all calls are recorded). Again I explained myself and why I couldn't extend a later checkout for you. That's when you threaten to leave reviews. You mentioned that I smiled and waved at you, during our interaction I never took my mask off nor did I wave (recorded as well). I would be more than happy to speak to you regarding our interaction and future bookings. Best, Mel. Rupert Front Office Manager mel.rupert@sbe.com
Read more
Before I begin, let me just clarify that this review is coming from a person who requires nothing when I travel other than a bed/shower/cleanliness and minimal service. I am not a luxury, bougie expect someone to wait on me hand and foot person. With that said, I could probably have better service in jail! This hotel is NOT cheap, and I expect to at least be treated with some respect. I was here for 4 days and in the 4 days starved because I was unable to eat/drink lunch at any given time. I couldn't even get a bottle of water. We attempted to order food/drinks on the beach for 3 days. First day the waitress flat out told us "she's done!" When we asked her what that meant she repeated "done." Are you done with your shift? Are you "done" personally with this day bc you are having a bad day? Does that mean the hotel is done with serving food for the day. WHAT DOES THAT MEAN? Needless to stay, she told us to go get food and bring it in from the outside bc it would be faster. OK noted! Day 2, asked another waiter by the beach if you could stop by tells us 10mins. 30mins goes by, no one comes back. Finally an hour later he takes the order, now 2 full hours go by - no food/drinks. We go and ask them where our order is - he flats out tells us.. Oh yea, you are not getting that order. I'm sorry what? We ordered food/drinks over 2 hours ago, if there was an issue why didn't you tell us we were never going to get the food? OK, you want to play, let's play. Attempted to order food/drinks before we headed to the beach at the hotel outside bar restaurnt. FAILED- couldn't get any service there and when we finally did they told us we couldn't bring it outside to the beach. WTF!!!! Day 3, now this hotel can go BEEP itself. We go out and bring outside food in, after the waitress tells us too. THESE PEOPLE HAD THE NERVE TO TELL US NO OUTSIDE FOOD. Well looks like joke is on you - The food is staying! We are staying! We are going to each right here on the beach in your beach chair! You will have to drag me off the beach if you think otherwise. You want us to eat hotel food, then serve us! We had no problem ordering 3 days ago. YOU were the problem and now I HAVE THE SOLUTION! Sorry ,I'm not sorry. Be prepared to starve or wait 900 years to eat. Just bring in the food and get yelled at. What makes me so angry is I'm from NYC where servers would LOVE to have a job right now and this staff could careless about the luxury they have. Covid really screwed up everyone's mentality. LAZY AF!…
Read more
Date of stay: January 2021
Rooms
Location
Service
1 Helpful vote
Helpful
Response from mel rupert, Guest Services / Front Office at SLS South Beach
Responded 1 week ago
Dear Lisaj730, Thanks for taking the time to give us feedback. We take honest comments from people like you very seriously. It pains us to hear the not-so good stuff, but it helps us learn and improve! I apologize for the delay you experienced at our beach. We hope you’ll consider us again so we can show you that we do care about providing great service. Sincerely, Mel. Rupert Front Office Manager
Read more
We are staying here, now. We have been here all week. We rented an exotic car from downstairs, we had amazing food. Miami is a bit more laid back than where we are from. We feel safe at this hotel, and it is clean, but also people are less afraid of each other. Everyone is social distancing but it feels more polite. I highly recommend a visit here, and to South Florida. This hotel in particular is right in the heart of South Beach, if it is in your budget, visit SLS Hotel.
Read more
Date of stay: December 2020
Helpful
Response from mel rupert, Guest Services / Front Office at SLS South Beach
Responded 2 weeks ago
Dear sandycohenburn , It was truly a pleasure hosting you during your Christmas stay! Thank you for taking the timeout to share your experience with us and giving your feedback regarding how safe you felt regarding our COVID protocol. We look forward to welcoming you back soon and I will be sure to share your review with our team. Sincerely, Mel. Rupert Front Office Mananger
Read more
PRICE RANGE
$232 - $684 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiami BeachCity Center
NUMBER OF ROOMS
140
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about SLS South Beach
Which popular attractions are close to SLS South Beach?
Nearby attractions include South Beach Room Escape (0.2 miles), New World Symphony (0.2 miles), and Collins Avenue (0.1 miles).
What are some of the property amenities at SLS South Beach?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at SLS South Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at SLS South Beach?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at SLS South Beach?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to SLS South Beach?
Conveniently located restaurants include Katsuya by Starck, Cleo, and The Bazaar by Jose Andres.
Are there opportunities to exercise at SLS South Beach?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Is SLS South Beach located near the city center?
Yes, it is 0.3 miles away from the center of Miami Beach.
Are any cleaning services offered at SLS South Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does SLS South Beach offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at SLS South Beach?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Russian.