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1228 Collins Avenue, Miami Beach, FL 33139-4607
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Traveler (252)
Room & Suite (326)
Dining (16)

About

#56 of 235 in Miami Beach
Location
4.8
Cleanliness
4.5
Service
4.5
Value
4.2
"Italian Elegance in the middle of South Beach." Meditteranean gem hidden in the middle of South Beach, the Impala Hotel is the ideal base for your romantic getaway in Florida. Hidden from the intense activity of the surroundings, this soothing calm location will warmly welcome you in one of its 17 rooms. You will enter the property by walking underneath an archway, and then through a landscaped walkway and courtyard, passing by a fountain. Built by Gianni Versace's architect, the Impala Hotel features numerous elements originally intended for the Versace Mansion, including an Italian-made floor mosaic in the lobby. Comfortable rooms feature wrought iron fixtures, wood furniture, and luxury bathrooms with coral rock. You will enjoy a fine dining at the Spiga Restaurant, an Award-Winning authentic Italian establishment.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Restaurant
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Car hire
Massage
Baggage storage
Paid public parking nearby
Wifi
Breakfast available
Concierge
Non-smoking hotel
Outdoor furniture
24-hour front desk
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Bottled water
Refrigerator
Flatscreen TV
Bath / shower
Iron
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Quiet
Languages Spoken
English, Spanish
921Reviews14Q+A100Room tips
Traveler rating
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m r wrote a review May 2022
Boston, Massachusetts47 contributions21 helpful votes
Hotel is advertised on AGODA for $87/night However, there is an ADDITIONAL "service charge" of $198.00 A complete fraud. Never going to do business with them again!!! Avoid at all costs! They take the ScaMiami to a whole new level
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Date of stay: May 2022
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CL from MN wrote a review May 2022
1 contribution
My husband and I were scheduled to stay at the Impala for one night before we were to head back home after spending a week in Key West. I received an email 4 hours before check in that Impala was canceling our reservation due to "technical difficulties". Luckily, I checked my email before we started driving back to Miami. I had to scramble to find a new hotel. In the email they offered 5% off for a future visit. Um, no thanks! Definitely would not recommend.
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Date of stay: May 2022Trip type: Traveled
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Steve P wrote a review Apr 2022
Minneapolis, Minnesota7 contributions3 helpful votes
I do not take giving a one star lightly. If you are the owner of this property, I hope you find my comments helpful and can improve on them. Without a car, I would probably give this a review of 4 or 5 stars. First the good: The room itself is very nice. We have a suite, with 2 very big TVs, although we are not there to watch TV. The bed is very comfortable, and the room has central air/heat so it's very quiet. What our room lacks in views is made up for by being very quiet in a very bustling South Miami Beach neighborhood. Yes, I like quiet rooms. A couple dings: The couch was broken (I think it's a hide-a-bed mechanism), and the ice maker was broken. The shower is very nice, but confusing to operate. Now getting to the bad, the parking: It's valet parking, 30 minutes off site and $30/day. Once we got the hang of it, it was OK, you just plan for not coming and going frequently. Tt takes 30 minutes advance notice to get the car. Valet staff was polite and professional Note: that after talking to people, the city of Miami Beach put up special barricades that blocked off any turns on or off Collins St this year for spring break. This is not something they do every year. Not the best, but it gets worse. Yesterday we came back to the hotel about 6 pm, and the streets were barricaded. We drove by the one parking spot for valet and there was a car in it. My wife called the hotel to get instructions and no one answered the phone. It took 45 minutes to get off Collins Ave. We found a place to eat a couple miles away in a non-barricaded part of the city and had a nice meal. My wife was shaking she was so mad. I dropped my wife off on the next block and she went in to the hotel. We are now getting to the 1 star part. My wife found out that the hotel clerk parked in the one and only valet parting spot, and told my wife that we should part on 16th street, 4 blocks away! This clerk needs to be fired,. The next clerk got the first clerk to leave and we finally parked in the valet spot 4 hours late after our first attempt. We found out later that we could have parted in any of the valet parking spots for the restaurant or hotels on the block. It's the same Valet service. It would have been nice to be told that up front. Part 2 of the 1 star rating: The second clerk, that was so helpful, gave me the phone number of the property management company, so I could tell them about our experience. I tried calling that number and the mail box was full. Major red flag. So I'm sharing my experience here. You need to train and screen your staff. I would be very reluctant to stay at any of their properties.
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Date of stay: March 2022
Value
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1 Helpful vote
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Mrs_JSR wrote a review Feb 2022
Playa del Carmen, Mexico160 contributions56 helpful votes
My husband and I booked a "Deluxe Room, 1 King Bed" with Impala Hotel. When we arrived we were told by the front desk that the room we reserved was not only not available, it did not even exist and the only room Impala had available was a room with two queen beds. We tried to speak with the manager twice before checking out to have the price difference credited back to us but was not able to connect or have him get back to us. We tried again thru Expedia and emailing after checkout and was told the small cold room on the ground floor with two queen beds was comparable to a Deluxe King room so a price adjustment was not warranted. However, if we had booked a Queen room in the 1st place, it would have been 1/2 the price! So I am now going to take it up Amex. In addition to the false advertising and poor client service, the room was extremely cold (no heating at at hotel) and noisy.
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Date of stay: February 2022
Value
Service
Sleep Quality
1 Helpful vote
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hummulina wrote a review Feb 2022
jersey city58 contributions18 helpful votes
If you look at the pictures you would think that based on the room description you would have your own balcony, but no, you are sharing it with three other rooms if you are staying in any of "suites." Although this was misleading we enjoyed our stay there although the TV did not work well as it kept turning off every two minutes.
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Date of stay: January 2022
1 Helpful vote
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Kelli R wrote a review Jan 2022
1 contribution
You can't beat the location - 12th and Collins, within walking distance of amazing restaurants and shopping, not to mention 1 block from the beach just around the corner. The staff was nice and friendly, and I was especially grateful for the stash of sunblock they had behind the desk (my stay was short so I was grateful to be able to borrow a bottle for the day). They also allow you to borrow beach towels. The hotel is no frills but clean with a very charming decor. In this COVID world there was some slight wear and tear, but nothing that would deter me from staying there again. I personally didn't go to Miami to sit around my hotel all day :). There's only 17 rooms or so across two floors and there is no elevator, so be sure to ask for the ground floor if you have an issue with stairs. Also, probably due to staff shortages, there was no one on site at the Impala. If you needed anything, you had to go next door to the Flora where the main desk was (e.g., extra coffee for the machine in the morning, check-in/check-out). But, like I said... we're still in COVID, plus it's a bit off-season. Not sure if it's like that year-round. I enjoyed myself - would stay again. Special shoutout to John and Carlos for their smiles and hospitality :).
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Date of stay: January 2022
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Meg M wrote a review Dec 2021
1 contribution1 helpful vote
I recently booked a hotel room at Impala. Each page of the reservation process displayed the total cost of the booking in large bold green print. The next day, I received an email confirmation for a significantly higher cost and this amount was also reflected in my credit card transactions. When I returned to the booking page I noticed that further down on the screen, in tiny light gray print, is a fee disclosure of $209.20 and an additional 14% service charge. It would have been impossible to notice this hidden cost without explicitly looking for it. I immediately requested to cancel the reservation, within less than 24 hours of the original booking. The hotel asked me to contact Booking.com, which apparently manages the bookings made through Impala's company website. Booking.com filed a request to cancel on my behalf and today I received notification that Impala would only grant hotel credit for the cancellation and not a refund. I have since been unable to reach Impala by phone. There are far nicer hotels listed for the true price of the room and this is clearly an attempt by Impala to Swindle consumers into overpaying.
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Date of stay: December 2021
Service
1 Helpful vote
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Sharmica H wrote a review Aug 2021
1 contribution
My bestie and I had a great stay at impala. It’s a block away from the beach on the strip. The room was very clean the ac worked beautifully 💗 save the best for last the front desk guy Carlos was superrrrrrrrrrrer and helpful. He was so nice to us he made our stay n trip niceeeeeeeeee‼️‼️‼️💗💗
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Date of stay: August 2021Trip type: Traveled
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cyprus wrote a review Aug 2021
Cyprus66 contributions37 helpful votes
Best location in Maimi ocean drive. The rooms are huge and sthe staff are very polite. Is value for money................ I recommend this hotel. All shops and restaurant is very close on the hotel. The beach near to the hotel is the best in Miami
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Date of stay: August 2021Trip type: Traveled
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mcklin12 wrote a review Jun 2021
78 contributions49 helpful votes
To start with there were no hotel staff at the desk to check-in along with two fully passed out people in in lobby. You move next door to your actual hotel since check-in is separate and you'll note that the security door doesn't shut fully on its own, really secure and safe feelings engendered. The room was generally very well kept and clean but the bathroom had what I can only call black mold. Whatever chemicals being used to clean really sticks with it and pairs nicely with the smell of gas that sits heavily in the hotel entrance during the mornings. You're told it's normal from the restaurant if you report it, not sure if true or not but it certainly is daily and certainly is strong enough to leave you with a headache if you linger too long. You pay for the "location" but even that isn't really worth it considering.
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Date of stay: June 2021Trip type: Traveled
Room Tip: Close the door behind you when you enter and move quickly through the lobby as gas tends to sit...
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PRICE RANGE
$139 - $276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
impala hotel miami beach, impala miami beach
LOCATION
United StatesFloridaMiami BeachFlamingo / Lummus
NUMBER OF ROOMS
17
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Frequently Asked Questions about Impala Hotel
Which popular attractions are close to Impala Hotel?
Nearby attractions include Art Deco Tours (0.2 miles), Salsa Mia (0.3 miles), and Lummus Park Beach (0.2 miles).
What are some of the property amenities at Impala Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and laundry service.
Which room amenities are available at Impala Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Impala Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Impala Hotel?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Impala Hotel?
Conveniently located restaurants include Pane & Vino, La Mulata Cuban Restaurant, and Havana Vieja South Beach.
Is Impala Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Miami Beach.
Are pets allowed at Impala Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Impala Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Impala Hotel?
Many travelers enjoy visiting Freedom Tower at Miami Dade College (3.6 miles), The Fillmore Miami Beach at the Jackie Gleason Theater (0.6 miles), and Art Deco Historic District (0.2 miles).
Is Impala Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.