The Alexander Hotel
5225 Collins Ave, Miami Beach, FL 33140-2570
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Room & Suite (692)
Pool & Beach (179)
About
#164 of 235 hotels in Miami Beach
Location
4.2
Cleanliness
3.7
Service
3.8
Value
3.6
Get ready to feel a new Miami vibe with an old Miami favorite when you book a stay at The Alexander™ All-Suite Oceanfront Resort. Take a dip in one of our refreshing pools surrounded by swaying palm trees. Experience all of the creature comforts of home surrounded by your closest friends and family. We have everything you need to escape for an extended weekend or vacation, celebrate a marriage or bar mitzvah, host a productive business meeting or simply enjoy quality family time together in sunny Miami Beach.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Kids club
Wifi
Paid internet
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Yoga classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Water sport equipment rentals
Windsurfing
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
24-hour security
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air purifier
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Bath / shower
Dining area
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, French, Spanish, Italian and 1 more
Location
49Car recommended
Grade: 49 out of 100
20Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
Contact
5225 Collins Ave, Miami Beach, FL 33140-2570
Getting there
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DO NOT BOOK HERE!!! For starters- you’re charged a $261 “registration fee” which we were under the impression was for the amenities. However- we went to the beach and were told we cannot have beach chairs without paying for them. We spent some time at the pool as well and paid for $18 pina coladas on top of the $261 fee for “amenities and cleaning”. The rooms were NOT clean. Blood on sheets, the electronics did not work. In attempt to bring some drinks to the PUBLIC BEACH we were YELLED AT by the staff members. The manager I would assume then yelled at his staff for “letting us pass by with our drinks” and they went on the walkie talkies to inform all staff about us. Truly if you pay $261 for amenities, you should not be chastised for bringing a couple drinks to the PUBLIC BEACH. Nonetheless- we tried to make the most of our time but we will NEVER come back and I hope this review prevents others from making the same mistake. …
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from A K, General Manager at The Alexander Hotel
Responded 1 week ago
Thank you for taking the time to provide feedback from your recent stay. Regretfully you reserved your experience via a third party vacation rental service which is why there was a registration fee paid at the time of checkin. For reservations made directly through the hotel there are no registration fees charged during the checkin processes. It is unfortunate you had a less than ideal experience and the cleanliness was subpar but this reservation was not made via the hotel and therefore we are unable to address your concerns. Please contact the third party Vacation rental service you utilized to address your concerns.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Google Search Modes AllMapsImagesShoppingVideosNewsBooksFlightsFinanceSearch tools Search Results The Alexander 3.0 (1K) 3-star hotel 3,081+ OVERVIEW PRICES REVIEWS LOCATION PHOTOS ABOUT Main Results View all reviews Reviews Allconstruction 107 renovations 90 beach 82 valet 33 +6 Sort by Most relevant Newest Highest Lowest Rachelle Krasauskas 24 reviews·26 photos 2 minutes ago NEW Vacation | Friends The hotel grounds were fine. Our room was DISGUSTING!!! We paid $300 to the owner JUST TO STAY THERE and he's so cheap he can't have a working coffee pot in the room? Apparently when booking through booking.com this is a hidden fee so … More +10 Sarika Bhatt Local Guide·17 reviews·6 photos 4 months ago Vacation | Family Very spacious, comfortable beds but lots of room for improvement. Bedding is dirty (comforters have stains on them). Blinds are non functional, curtains would have been helpful for better sleep. Heating/cooling doesn't seem to function … More 1 The Alexander (Owner) 4 months ago We appreciate that you took the time to share your feedback, Sarika. We're disappointed that your stay in our hotel didn't exceed your expectations. We also regret that you weren't entirely satisfied with the quality and condition of our furnishings and accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope for the opportunity to host you again soon for a more positive experience. Amanda Holcomb 22 reviews·28 photos 4 months ago Vacation | Family The room we stayed in was horrible. It looked as if no one had updated it in years. There were holes in the lamp shades, holes in the wall. Half the wall outlets didn’t work, the lights were broken. The hot water took about 30 min to … More 1 The Alexander (Owner) 4 months ago Thank you for sharing your feedback with us, Amanda, and for your continued patronage. We regret that you experience with us was anything less than perfect and that our valet, bedding and the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to so we've shared your concerns with the appropriate members of our management team so that we may improve moving forward. We hope to have a chance to host you again so we may share a more positive experience that our guests are accustomed to. Treasea Johnson Local Guide·38 reviews·43 photos 5 months ago Vacation My overall experience was awesome however, there seemed to be some items needing repair. Shower was cool not warm and the staff won't even let you walk through the pool deck to the beach with an insulated cup which is ridiculous since you … More +6 1 The Alexander (Owner) 5 months ago Thank you for taking the time to share this 4/5 review, Treasea! We're so glad to hear your time with us was so enjoyable! We're delighted you appreciated our amazing views, spacious rooms, and awesome balconies! . We care deeply about the comfort and satisfaction of our guests so we'll address your concerns regarding the condition of our property with the appropriate members of our team so that we may improve moving forward. We strive for excellence so we look forward to sharing an even more positive experience with you soon! travel.usnews.com https://travel.usnews.com › Hotels The Alexander All Suite Oceanfront Resort Reviews & Prices The Alexander All Suite Oceanfront Resort is ranked #112 among luxury hotels in Miami Beach by U.S. News & World Report. Check prices, photos and reviews. the alexander oceanfront resort reviews from travel.usnews.com 3.5 · Review by U.S. News & World Report Booking.com https://www.booking.com › reviews 605 Verified Reviews of The Alexander All Suites Hotel Read 605 verified reviews from real guests of The Alexander All Suites Hotel in Miami Beach, rated 6.6 out of 10 by Booking.com guests. 6.6/10 (430) Missing: oceanfront | Must include: oceanfront Expedia https://www.expedia.com › Miami-... The Alexander Hotel Reviews, Deals & Photos 2023 Good bargain price. Staff were very receptive. Facility and rooms were clean. Beds were very comfortable. Loved the private beach area. Plenty of seating around ... 6/10 (896) Agoda https://www.agoda.com › hotel › mi... The Alexander Ocean Front Resort in Miami Beach (FL) - See 2023 Prices He was outstanding and a very nice gentleman. Very pleased that he was able to socialize with his tenants. The rooms were very ... the alexander oceanfront resort reviews from www.agoda.com Location rating: 7.9 5.8/10 (22) · room rates from $339 per night (USD) - We Price Match! How do I get to The Alexander Ocean Front Resort? What is the smoking policy at The Alexander Ocean Front Resort? Orbitz https://www.orbitz.com › Miami-Ho... The Alexander Hotel in Miami | Best Rates & Deals on Orbitz The staff is super nice and polite. We didnt get to enjoy the adult pool, inside restaurant or really anything besides the main pool and the beach because ... Hotel condition: 2.0 Hotel highlights: Walking distance to Miami Beach Boardwalk; Free WiFi in rooms and ... Service & staff: 2.5 Room comfort: 3.0 2.3 (36) Miami Beach Advisor https://miamibeachadvisor.com › amp Alexander Miami Beach Hotel Reviews 2022 May 6, 2022 — If you're more interested in spending time at the pool or the beach, than at the nightclubs and restaurants this is a great hotel to consider, ... the alexander oceanfront resort reviews from miamibeachadvisor.com 3.5/3.5 · $$ · Review by Miami Beach Advisor Priceline https://www.priceline.com › Florida The Alexander Ocean Front Resort Reviews Verified Hotel Guest ... The room was dated and dirty. The staff was not very friendly or accommodating. We booked a 5 night stay however could hardly fathom 2 ... 3.3/10 (25) · $161 Related searches The Alexander Miami Beach reviews the alexander, miami beach for sale The Alexander hotel Miami history The Alexander Miami airbnb The Alexander hotel Indianapolis The Goodtime Hotel review Alexander All Suites Hotel Hotels near The Alexander Miami Beach Rachelle Krasauskas 24 reviews·26 photos 2 minutes ago NEW Vacation | Friends The hotel grounds were fine. Our room was DISGUSTING!!! We paid $300 to the owner JUST TO STAY THERE and he's so cheap he can't have a working coffee pot in the room? Apparently when booking through booking.com this is a hidden fee so book directly w them if you chose to vacation in filth! I would NOT recommend staying here as there are thousands of other hotels to chose from...all in the same location w an amazing beach (oh yeah they say it's a private beach...not really)...we bought overpriced alcohol in THEIR store and it was cans not glass and they still wouldn't allow the drinks at the pool. We had to pay for THEIR $20 drinks instead at the pool. Ordered coconut shrimp and there was No coconut flavor and tasted like frozen Gordon's shrimp! Not fresh at all...and grossly overpriced. Only one roll of toliet paper in each restroom and we were told by the front desk that we were not guests of theirs that we were guests of the owner therefore don't bother them (and no contact info for the owner too so we were left to fend on our own). Broken tub handle and corroded sprinkler system heads. The owner to Unit 1006 should be ashamed of himself to even attempt to rent this unit out...at least he can steam clean the disgusting couch as we couldn't even sit on it. See pictures attached...…
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from reviews+thealexanderresort@thesocialstation.com, General Manager at The Alexander Hotel
Responded 6 days ago
We appreciate your feedback, Rachelle. Its disheartening to hear that you had such challenges renting your experience from a third party vacation rental. This review is misleading and confusing to our online community as it does not denote your personal experience via your vacation rental. For future bookings please reserve your experience directly through the hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We booked a Cabana at this hotel through resort day pass for Sunday 5th March as an add on after our cruise before we had to fly back to Heathrow later that day. The receptionist at the hotel was so very unwelcoming never gave us directions to the cabana just said go to level M. I had to ask a member of staff behind the bar where we could locate cabana 210 and luckily he carried our cases for us up and down the steps which we were thankful for and tipped him. We were 5 people with suitcases and had booked a cabana for 5 people, the cabana we had booked was supposed to be for 6. What a massive disappointment this was and we personally feel it is being wrongly advertised and will also be taking it up with the company we booked it with. The cabana was not ready for us the furniture was just dumped outside which consisted of a double chair and one lounger outside and there is no seating inside for 5 just one chair and 2 fold up chairs so we could not all sit inside in the cool which was the idea before we had to travel back to the UK Our decking after an hour was taken over by a group of girls constantly taking pictures of their backsides. It wasn’t private like advertised. We took a lounger from next door and were told to put it back by bar staff. Bar staff took off with a card to open a tab for drinks and were reluctant to give us the Wi-Fi code. I will say the cabana was fitted with a lovely bathroom and shower but in no way is this a cabana for 6 people and we have been massively overcharged. It does have charging sockets a fridge that was complete with water, air con and also a microwave for use so this was good but as previously stated it in no way accommodates 5 people let alone 6 !! The food at the tiki bar was of good quality and very nice. On leaving just after 2pm we asked the staff behind the reception if they could order us a taxi to the airport the response was no!! I couldn’t believe it. The staff here are completely unhelpful and rude apart from a couple of exceptions. Such a shame really as the location is really beautiful and the pools are well maintained and it’s right on the beach which is gorgeous. My friend who booked this will be directly complaining to the company we booked with. These cabanas would be ok with 2 people but no more and unfortunately other people use your balcony decking area which is unfair it is certainly not private Will not ever stay here or recommend these cabanas…
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from A K, General Manager at The Alexander Hotel
Responded 1 week ago
Thank you for providing your experience via this review. We, the Hotel Management Company, sincerely apologize for your troubles. However, the cabana rental was not rented via the Hotel nor the Hotel Management company but via a third party vacation rental company for which the hotel and hotel management company have no affiliation with. Please contact the third party vacation rental company for further assistance
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The beach and pool at the Alexander were beautiful, but everything else made for an unpleasant stay. I would never stay at this hotel again. When we first arrived at the hotel, the valet told us that it is the hotel policy that guests are required to use the valet service (I knew this wasn't true because the hotel had told me over the phone that there was a public lot down the street that we could use). Inside, the staff confirmed that what the valet said was not true. When we asked for towels one morning (after several days of using the same ones) we were told there were no towels and would be no towels until the next day (they had no clean pool or bathing towels). When I expressed surprise about the lack of towels (just surprise, but no yelling or anything on my part), I was yelled at by a very grumpy front desk employee. He told me he could not make towels magically appear or pull them out of the sky and yelled at me for wanting towels when there were no towels. This same employee was very grumpy when we first checked into the hotel and made for a surprisingly unpleasant welcome to the hotel when we first arrived. I was taken aback to be talked to as if I had done something wrong, when I had not done anything wrong and talked very nicely to him. Inside our room, the bathtub plug was broken. There was a sharp piece poking out where the plug for the bathtub was supposed to be. We were unable to use the bathtub to bathe our young children. When we asked if it could be fixed, we were told, “If we have the part we will fix it, and if not then we won’t.” Again, with the grumpiness. The phone was broken in the room and could not be used to make calls. A piece fell off underneath the bed when my (thin) husband sat on it. We had a coffeemaker in our room and only a few coffee pods to use with it. We asked for more after a few days and were told they only had decaf left. Again with the obnoxious attitude when answering our question. The hotel did not clean the rooms during our stay. My son got a stomach bug and threw up multiple times in the toilet in one of the bathrooms in our room. It didn’t make a mess in the bathroom, but I wanted to clean the toilet. We asked the hotel if they could clean the room and they said they only clean after guests leave. I asked if I could have a little cleaning product to disinfect the toilet and was told to go buy some. We had quite a long stay at the hotel and had no way to sweep or make the room clean at all. The kitchenette was not really stocked with anything (almost every cabinet was empty). Most of all, it was the rude attitude of the front desk employees that made us not want to stay there again. But it was also all of the broken stuff and the lack of towels (how annoying to return from the beach with sand in your hair to find out there are no towels!). I would suggest looking elsewhere for your stay in Miami Beach. Giving 2 stars instead of 1 because the beach and pool were nice.…
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from A K, General Manager at The Alexander Hotel
Responded 3 weeks ago
Dear Guest, We are very disappointed to read that your visit to the Alexander was far from what you expected. As you highlight in your review, valet parking is not mandatory, it is optional and for your convenience as guest of our hotel. Please know that poor service and substandard hospitality is not something that we tolerate from our staff, we will take corrective actions and I appreciate your candid comments as the give us a first account of your subpar experience. We kindly ask you to give us another opportunity in the future with the hope of making your last visit a distant memory in the past. We look forward to serve you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Don’t know where to start. Enter to a nice dining table, but the table runner had a nasty stain that mean they didn’t wash it. The living room couch was filthy. Rush to the bathroom to use it to my surprise there is rust on the bottom of the toilet. Entered the Bedroom with the king size bed as I pulled the top sheet to lay down the mattress and box board have a big brown stain not sure if it’s bedbugs or just haven’t been clean in awhile. The second bedroom shower knob fell off mid showering and the water nearly burnt someone that was in the shower. She had to literally run out. Used the toilet not flushing water continued to run all night until after 4am. Bought food to make in the oven, went into the kitchen to my surprise the oven has fungus between the door glass and at the bottom. Inside was not cleaned at all. Contacted front desk to get a room change and I was told management lefted for the day will return in the morning between 7-8am by the evening and over night attendant. Waited this morning until 845am thinking management was going to reach out. NOPE!!! Went to front desk at 850am requesting management advise they don’t work on weekends. WHAT!!! So why was I told by several people, he told me they lied. At this point I’m furious to the max. I reply now what is going to happen, he doesn’t know nothing his reply. Just contact whoever I book with let them know what happen. I asked if he can email management to contact me was return on Monday. His reply was no they don’t work on weekends. I’m so glad I recorded everything, took pictures and even have text with the front desk worker about my concern early.…
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from A K, General Manager at The Alexander Hotel
Responded 3 weeks ago
Thank you for taking the time to share your feedback, rhondalU8851DK. It's unfortunate you had such challenges during your time with us. We strive to offer quality service and convenience for our guests. We care deeply about the happiness and satisfaction of our guests so we'll be sure to discuss your review and concerns moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would absolutely never come to stay at this hotel specifically because the valet service is so rude and nasty! I mean these are the FIRST people you see when you get to the hotel! Completely ruined my experience! I had the nastiest encounter with in specifically one of the valet guys! Apart from the fact that the first two men that came to my car completely spoke no English.. when the third guy came up to my car I tried to communicate with him in Spanish the best way I could.. before I could even complete my sentence he cut me off and said, “NO! I speak English! Don’t disrespect me!” I was shocked! The professional thing to do would be to simply enlighten me on the fact that I can communicate with you normally because you are in fact BILINGUAL! I don’t know if he thought I was trying to be funny… I really wasn’t! I was trying to help myself!! I came to the hotel to take care of a business opportunity I had and was already running late. I just needed to know how much to park my car and why they couldn’t just put it on the room?? At that point this man told me that he would not deal with me and walked away………………. I was shocked. I proceeded to get on the phone with my client and explain to her my situation. After all apparently this hotel has nothing to do with their own valet service. It is a third party. One of the gentlemen that didn’t speak English then proceeded to bring me a bell hop which valet is oddly also in charge of?! And I finally got to load my belongings on the bell hop. At that point I was sooooo angry. But I still had business to take care of. Now things got worse when I was ready to leave! We called to valet for a bellhop and it never came up! I ended up having my client just help me bring my belongings down stairs by hand because I already knew what type of people I was dealing with! As we approached the same valet man.. he began to add fees and lie to us about the price of the valet. This Valet guy also told me to “get a life” after scolding him for his behavior!! We end up finding out that this guy is THE SUPERVISOR/ MANAGER of the valet service provided!! Disgusting customer service! Absolutely NO customer service skills what so ever! HIS NAME IS DANIELLE!!!! Danielle created the worst experience for me at this hotel before even walking in and I wish to never come back or see his face again! GET RID OF HIM SO WE CAN HAVE A BETTER EXPERIENCE! Period. I would give no stars if I could.…
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from A K, General Manager at The Alexander Hotel
Responded 3 weeks ago
Dear Guest or Visitor, We are truly sad to read that your experience was far from ideal. As you explained in your review, the Valet company is not part of the hotel or the resort. However, it impacts the visitors and guests experiences alike. And for that, we apologize. We are directing your comments to the Condominium Association, the entity that supervises and controls the valet operations for the entire building. Rest assured that they have processes to address situations such as this one, your experiences will be discussed. Hoping to host you at The Alexander in the near future. Sincerely. Gabriel Perez General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just so no one else experiences this, want to share that HORA Rentals owner of multiple units grossly overcharged for a unit rife with issues. His charges were not legitimately explained but rather lumped together for fees, cleaning, rent, etc. Seemed more concerned about renovating other units he owns than anything else and offered "solutions" that were not accommodating to those who were traveling. He also was accusatory about us not having knowledge of overall building issues including an emergency evacuation among other issues. Took no accountability and in general was shady in his overall approach. Don't rent from him.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from A K, General Manager at The Alexander Hotel
Responded 4 weeks ago
Thank you for your providing this information. However, this is a third party vacation rental and The Alexander Hotel unfortunately has no jurisdiction over third party rentals. We highly recommend that you contact Hora Rentals directly to address your grievances.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: The location and beach access is terrific. It’s lovely to have beach service for lunch and cocktails, and the ability to rent chairs and umbrellas. Beach and pool staff are, for the most part, accommodating and friendly. Unlike some of the reviews we found there were plenty of clean beach towels. The apartments are spacious with nice views, and reasonable, compared to other two bedroom apartments available right on the beach. Cons: Similar to most reviewers, we found the facilities to be worn, dated and dirty, with many broken amenities. The main bathroom at the pool and the family bathroom were both out of order and closed. The gym, adjacent bathroom, and hot tub were dank and filthy. The male desk clerk is downright surly. For what is now a 2.5 star hotel, the convenience store and food and bar prices are exorbitant. A day on the beach with a just a salad and two cocktails each will cost a couple more than $200. plus tip. A bottle of patron is $80. Pricing is similar to our recent stay at the Ritz Carlton without the cleanliness or glamour. If you rent an apartment that sleeps eight, you must pay for six chairs as each condo only gets two and you also have to pay for umbrellas. The dishwasher in our unit was broken as was the jet tub in the main bathroom. The balcony above us was cracked, and rainwater was dripping on the chairs, making the balcony barely usable. Overall impression: This was clearly once a beautiful hotel, but management needs to pay more attention than a “Thank you for your feedback, we have informed the right people” response. Update and repair broken and worn amenities and replace surly staff members. From management’s response to similar reviews, it seems there’s no intention to compensate guests for a poor experience or to apply proper maintenance to this once beautiful facility. The overall impression is indoor hotel staff wishes guests would have found a different place to stay. Although we had a decent time we will not be returning. …
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Date of stay: February 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from A K, General Manager at The Alexander Hotel
Responded Feb 13, 2023
We appreciate the feedback, cindyrX7805QP. We're happy you had a pleasant stay with us despite our services not exceeding your expectations. We'll address your concerns with the appropriate members of our team moving forward. We do hope to host you again soon for a more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Magnificent views with a private beach access. The pool and hot tub were great. The lobby and common areas were lovely, but our suite was very dated. There was nowhere to hang towels in the bathroom to dry and there was only one rickety lamp in the bedroom that was probably a fire hazard. The furniture and countertops were stained and the surfaces had a film of cleaning product residue everywhere. There was also hair everywhere in the bathroom. I felt like I was bothering the guy at the counter when I checked in. Any questions I had about the hotel or neighborhood he treated me like I’m an idiot and rolled his eyes every time I translated information to my friends. I asked for options other than the $40/ night valet and he told me that the closest public parking was full of crackheads. We’re European and are used to walking everywhere, but you have to go at least 10 blocks to find anything. …
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Date of stay: February 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from A K, General Manager at The Alexander Hotel
Responded Feb 11, 2023
Thank you for submitting your feedback with us. We are always working as hard as we can to provide the most enjoyable of visits for our guests. We regret to hear that your experience with us was anything less than ideal. We will share these concerns with the appropriate members of our team so we may moving forward. We hope you plan on staying with us again soon as we'd love to improve your opinion of us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mostly we had a nice stay with our family but the management was not very responsive. 1) The air conditioning wasn’t working in one of the bedrooms. I reached out numerous times for help but received no follow up. 2) I asked for fresh towels but never got a response. Later that evening I was told that there was no one on site that could help me. I went to check by the pool which is supposed to be open until 10:00pm but the office with the towels was closed.
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from A K, General Manager at The Alexander Hotel
Responded Feb 3, 2023
Thank you for sharing your feedback, mendelk2023. We appreciate your input. It's great that you had a pleasant time. However, it is worth mentioning that the hotel management does not manage any third party self renting apartment managed by an individual owner. We regret that your vacation rental host was not able to assist you. We look forward to having you back again soon for an even more positive experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$347 - $727 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the alexander all-suite oceanfront hotel miami beach, alexander all suite oceanfront resort, alexander all suite oceanfront hotel
LOCATION
United StatesFloridaMiami Beach
NUMBER OF ROOMS
150
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Claim Your ListingTHE ALEXANDER HOTEL - Updated 2023 Prices & Resort Reviews (Miami Beach, FL)
Frequently Asked Questions about The Alexander Hotel
Which popular attractions are close to The Alexander Hotel?
Nearby attractions include Miami Beach Gondolas (0.7 miles), Sunset Cinema's Movies On the Beach (0.1 miles), and Paniq Room Miami Beach (0.7 miles).
What are some of the property amenities at The Alexander Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Alexander Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Alexander Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Alexander Hotel?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to The Alexander Hotel?
Conveniently located restaurants include LOLA Restaurant & Grill, Hoshi and Sushi Asian Cuisine, and IT Italian Trattoria.
Are there opportunities to exercise at The Alexander Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Alexander Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does The Alexander Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Alexander Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Are there any historical sites close to The Alexander Hotel?
Many travelers enjoy visiting The Fillmore Miami Beach at the Jackie Gleason Theater (2.7 miles), Venetian Causeway Bridge (4.9 miles), and Art Deco Historic District (3.5 miles).