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Marseilles Hotel

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Marseilles Hotel
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216 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Caloundra, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here in June prior to getting on a cruise. The Hotel is on the beach and a great position for shopping and restaurants. The restaurant at the front of the hotel was lovely with a bar and good food. Great for sitting around and watching all the night life. Our room was facing east and views up and down... More 

Helpful?
1 Thank 645Laurel
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Fantastic review 645Laurel!! We are thrilled to know that the time you spent with us was such an amazing one! We are located in the heart of SoBe just blocks from all the action. Gavrooche the restaurant that is out front serves delicious food for breakfast, lunch and dinner. It's also a fun place to sit and people watch. :)... More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We had a 4 night stay in this well located hotel. The room was comfortable and clean. Staff were very friendly and helpful from reception, to cleaners. Especially Chris, Maya, and the pool manager. True Art Deco style with an excellent out door pool area and access to exclusive beach area. Really liked the complimentary cocktails every evening at the... More 

Helpful?
Thank PMcC68
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Good Day PMcC68, We would like to thank you for choosing to stay with us here at Marseilles! So great to read about the wonderful time that you had!! I see that you enjoyed the cleanliness and the comfortableness of the room. Our team truly go above and beyond to make the stay of our guests an unforgettable one! It... More 

Montreal, Quebec, Canada
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is small enough To be cosy yet very week located with a pool And direct access To The beach with chair and umbrella service The staff at The beach lack a certain enthousiasm in offering The service The rooms are very Nice And confortable. The maid service is efficient And very good. The hotel staff was unable To... More 

Helpful?
Thank Jean-paul B
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Hello there Jean-paul B and thank you for sharing your honest feedback with us, and all of our future guests! We wish that your time here would have been a 5 star one! Glad that you enjoyed the pool area, the beach and the chairs and umbrella that we provide to our guests as part of the resort fee. We... More 

Lake Placid, Florida
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

I took a trip after my college graduation and stayed at the Marseilles Hotel. At the time, they were doing construction on the hotel. therefore it was hard to see the beauty in the hotel. It was a nice stay. I had to change rooms due to the door not locking properly and the bathroom wasn't the cleanest. The hotel... More 

Helpful?
Thank cfn404
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Hello there cfn404 and thank you for sharing your honest feedback with us, regarding your recent stay! We apologize that the time you spent with us was not a 5 star one! We are working on areas to improve on here at Marseilles, to make it a better place for our guests. Our guests safety is huge for us! If... More 

Dallas, Texas
2 reviews
3 of 5 stars Reviewed 3 weeks ago

I received a pretty decent deal for 5days and 4 nights, total was $704. However, the pictures are misleading the rooms are a lot smaller and space is limited. The front desk employees are rude and not always willing to assist. They seem annoyed, but maybe that's just Miami :( I also didn't like the fact the pool closed at... More 

Helpful?
Thank jillianriser
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Good Day jillianriser and thank you for sharing your honest feedback with us, and all of our future guests! Our prices are unbeatable for what we offer! I apologize that you found the pictures to be misleading. The photo's online are photo's from the hotel. What you see is what you will get. We strive to provide outstanding service to... More 

Raleigh, North Carolina
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First I want to thank Christopher Gorgoni for upgrading me to a Jacuzzi Suite for my birthday. The suite was all that - Room 806. It has the look of the Junior Suite with the purple decor (I'm a Prince fan so my favorite color). The room and shower are so spacious and the bed is so comfortable. My husband... More 

Helpful?
Thank sharlite
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

What an amazing extensive positive review sharlite!! First and foremost HAPPY BELATED BIRTHDAY!! Glad that you chose to celebrate with us! :) We are absolutely thrilled to read about the amazing time that you've had with us here at Marseilles!! Sounds like you definitely had a great time! I am glad to know that you were stoked on the upgrade... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff has been wonderful company! They have great me better here than anywhere in Miami! Luca, Susana, Damien are great! We thoroughly enjoyed their company, and tips on where to go. Not to mention, they are hard workers too!

Helpful?
2 Thank Priscilla H
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Hat’s off to you too, Priscilla H! Thank you for such an outstanding review. Our team takes great pride in not only personalizing every stay, but offering assistance whatever the situation. I truly appreciate you mentioning Luca, Susana and Damien by name as well. It is great to know that the genuine care that you felt from our team resonated... More 

Covington, Georgia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 22, 2016

Visited this hotel in June of this year. The rooms were not spacious as I would have liked, but I truly enjoyed myself at this hotel. I really enjoyed the $1 Happy Hour that they offered. And the pool was very nice, we rented a cabana and really enjoyed ourselves. Our only complaint was that the pool area closed too... More 

Helpful?
Thank gatraveler282
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

We value all of our guests feedback and thank you so much for sharing yours with us gatraveler282!! The happy hour is always a fun time! It's great to mingle around and get to know your temporary neighbors. The majority of the pools in South Beach close early due to staff leaving, and there not being any pool attendants to... More 

1 review
2 of 5 stars Reviewed July 22, 2016 via mobile

So we check in and the gentlemen at the front desk is a sweet heart, made you feel so welcome! First off this was our very first girls trip we came in from different states to meet up here,we Booked in April and as time got closer we were just so excited, based on reviews and pics we saw! Wow... More 

Helpful?
Thank Cheri R
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Good Day Cheri R and thank you for sharing your feedback with us, regarding your recent experience here at Marseilles! Glad that you experienced good service from the gentleman at the front desk, and was able to take advantage of the pool. It's so nice out there and a great place to soak up the summer sun! On the other... More 

Houston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 20, 2016 via mobile

When we made the reservation we asked for an ocean view room, but when we arrived they gave us a room that had a view to the building next to them and had no nice view whatsoever. So of course we were upset. We were a little rude to the front desk staff. What I was amazed about was how... More 

Helpful?
Thank javiergs2015
Christopher G, Guest Relations Manager at Marseilles Hotel, responded to this review

What an amazing review javiergs2015!! We are absolutely delighted to read about the amazing time that you had here at Marseilles!! I am glad that we were able to upgrade you to another room, and you loved it! :) Our team works hard to make sure to provide the best service to each and every one of our guests! I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Marseilles Hotel

Address: 1741 Collins Ave, Miami Beach, FL 33139-2092
Location: United States > Florida > Miami Beach > City Center
Price Range: $147 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marseilles Hotel 3.5*
Number of rooms: 112
Reservation Options:
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Hotel Style:
#66 On the Beach Hotel in Miami Beach
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