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Marseilles Hotel

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Marseilles Hotel
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241 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Shanghai, China
Level Contributor
113 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We booked a sea view room with extra price. The room is on the end of the corridor, near some kind of machine rooms which make constant noise 24 hrs p. Day. From the window we got the noise from the ventilation of the next building. The front desk staff were unhelpful and not friendly, totally refused our request for... More 

Helpful?
Thank globaltrotte
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Good Day globaltrotte and thank you for the time you took to share your honest feedback! We are terribly sorry that the time you spent with us was not enjoyable, and that there were several inconveniences that you experienced! Our team would have gladly given you another room if we had one. We are completely sold out, and no options... More 

Yonkers, New York
1 review
4 of 5 stars Reviewed 1 week ago

I love this hotel, this was my second time here and it will not be my last!! I love that you are just steps away from the beach... But my favorite part of this hotel is the pool/bar besides being beautiful(especially at night with the lighting) BRIAN and CHUCK are the best, I have never meet anyone so in love... More 

Helpful?
Thank glow1125
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Thank you for being such a loyal returning guest glow1125!!! We are so glad to know that your first stay was such a memorable one, that you came back for more! :) Sounds like Brian and Chuck had a positive impact on your time spent here, and made your stay that much more enjoyable! They are definitely aware of your... More 

Brooklyn, New York
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel and It was one of the BEST experiences ever. The customer service was astonishing. The hotel was super accomodating. The pool was absolutely beautiful thanks to Brian and his superb customer service. Chuck the bartender make the BEST drinks and has the best customer service. His professionalism was what made my trip so great and... More 

Helpful?
Thank sanoyfleming
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Your review is truly wonderful sanoyfleming!!! We are absolutely thrilled to know about the great time that you had with us! Our team definitely go out of their way to make sure that every guest is well taken care of, and having an amazing time! I will make sure that both of the boys are aware of your lovely praise!... More 

Zurich, Switzerland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel sits at our favorite location in Miami Beach. Close to Lincoln Road and Ocean Drive. The Marseilles Hotel has a direct access to the beach. No road to cross. My morning ritual in Miami Beach is to get up and take a short swim in the ocean when the air is still cool and the beach is not... More 

Helpful?
1 Thank Pierre B
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Hello there Pierre B and thank you so much for sharing your feedback with us, and all of our future guests! We are in a prime location in Miami Beach, just blocks from all the hottest spots. We provide a direct access to the beach, where you can collect your 2 complimentary beach chairs, and umbrella. The backyard area is... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

This Hotel is conveniently located in the heart of it all. Minutes away from South Beach, Espanola Way (Restaurants), and most importantly THE BEACH!! The Pool/Backyard/Bar area is Amazing!! I took the best nap ever on the Hammock!! Chuck is a Fantastic Bartender!! He knows how to tend to his guests. Be sure to ask for his PINA COLADAS!! DELICIOUS!!... More 

Helpful?
Thank melodyv456
Christopher G, Director of Front Office at Marseilles Hotel, responded to this review

melodyv456 your feedback is greatly appreciated and we thank you for sharing your feedback with us! Sounds like you really enjoyed the time you spent here with us, and the service that you were given by Chuck! I will make sure that he is aware of your kind praise! Glad that your time spent with us was such a great... More 

New Jersey
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff in this hotel is amazing! I forgot a sweater on the bed and called the hotel from the airport and they went to the room immediately to see if it was there. The sweater was found and shipped to me! The location couldn't be better. Right in the heart of everything. This was the second time we have stayed... More 

Helpful?
Thank Crown7
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

It's a pleasure to read that you are a loyal returning guest Crown7!! We are thrilled to know about the fantastic time you had with us! Our team truly works hard to provide an outstanding time to all of our guests, and it's great to know that is what you experienced! So good to know that you were reunited with... More 

A TripAdvisor Member
1 of 5 stars Reviewed 5 weeks ago via mobile

This has to be the worst hotel I have EVER stayed in... Staff are rude, unfriendly and always seem to be unhappy.The rooms provided were not double glazed and noises from outside (Main Street) and the hallway will not let you sleep at night...and if you do manage to catch some sleep rest assured the housekeeping will wake you up... More 

Helpful?
3 Thank A TripAdvisor Member
Caloundra, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 23, 2016

Stayed here in June prior to getting on a cruise. The Hotel is on the beach and a great position for shopping and restaurants. The restaurant at the front of the hotel was lovely with a bar and good food. Great for sitting around and watching all the night life. Our room was facing east and views up and down... More 

Helpful?
1 Thank 645Laurel
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Fantastic review 645Laurel!! We are thrilled to know that the time you spent with us was such an amazing one! We are located in the heart of SoBe just blocks from all the action. Gavrooche the restaurant that is out front serves delicious food for breakfast, lunch and dinner. It's also a fun place to sit and people watch. :)... More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed August 22, 2016

We had a 4 night stay in this well located hotel. The room was comfortable and clean. Staff were very friendly and helpful from reception, to cleaners. Especially Chris, Maya, and the pool manager. True Art Deco style with an excellent out door pool area and access to exclusive beach area. Really liked the complimentary cocktails every evening at the... More 

Helpful?
Thank PMcC68
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Good Day PMcC68, We would like to thank you for choosing to stay with us here at Marseilles! So great to read about the wonderful time that you had!! I see that you enjoyed the cleanliness and the comfortableness of the room. Our team truly go above and beyond to make the stay of our guests an unforgettable one! It... More 

Montreal, Quebec, Canada
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 10, 2016 via mobile

The hotel is small enough To be cosy yet very week located with a pool And direct access To The beach with chair and umbrella service The staff at The beach lack a certain enthousiasm in offering The service The rooms are very Nice And confortable. The maid service is efficient And very good. The hotel staff was unable To... More 

Helpful?
Thank Jean-paul B
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Hello there Jean-paul B and thank you for sharing your honest feedback with us, and all of our future guests! We wish that your time here would have been a 5 star one! Glad that you enjoyed the pool area, the beach and the chairs and umbrella that we provide to our guests as part of the resort fee. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Marseilles Hotel

Address: 1741 Collins Ave, Miami Beach, FL 33139-2092
Location: United States > Florida > Miami Beach > City Center
Price Range: $141 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marseilles Hotel 3.5*
Number of rooms: 112
Reservation Options:
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Hotel Style:
#63 On the Beach Hotel in Miami Beach
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