East Miami
788 Brickell Plaza, Miami, FL 33131-3521
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$439
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About
#45 of 153 hotels in Miami
Location
4.6
Cleanliness
4.6
Service
4.3
Value
4.1
Everyone needs a place to lay their weary head. For travelers visiting Miami, EAST, Miami is an excellent choice for rest and rejuvenation. Well-known for its luxury environment and proximity to great restaurants and attractions, EAST, Miami makes it easy to enjoy the best of Miami.
Free wifi is offered to guests, and rooms at EAST, Miami offer a flat screen TV, air conditioning, and a minibar.
During your stay, take advantage of some of the amenities offered, including a concierge, a rooftop terrace, and room service. Guests of EAST, Miami are also welcome to enjoy a pool and breakfast, located on site.
Nearby landmarks such as Gesu Catholic Church (0.6 mi) and Freedom Tower (1.0 mi) make EAST, Miami a great place to stay when visiting Miami.
If you’re looking for a cafe, consider a visit to Fireman Derek's Bake Shop & Desserts, Sette Cafe, or Zak the Baker- Wynwood Bakery and Cafe, which are all conveniently located a short distance from EAST, Miami.
Should time allow, Bayside Marketplace and American Airlines Arena are some popular attractions that are within walking distance.
Whether you’re traveling for business, pleasure or both, EAST, Miami is sure to make your visit to Miami one worth remembering.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Paid private parking nearby
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Snack bar
Poolside bar
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Cable / satellite TV
Walk-in shower
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Refrigerator
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Centrally Located
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
141Restaurantswithin 0.3 miles
27Attractionswithin 0.3 miles
Contact
788 Brickell Plaza, Miami, FL 33131-3521
Getting there
Eighth StMiami Metromover1 min
Fifth StMiami Metromover4 min
Rental CarsSee rental cars from $14/day
1100Reviews81Q+A100Room tips
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Most Recent
Once Once again another great stay at East. As always Lee at the front desk ensures we have the best available room to suit our needs for long stay. The quiet room lee recommended was perfect for us. Lee ensures everything in the room spotless and all amenities available. Always a warm welcome. The suite very comfortable the bed and pillows also plush and very comfortable. Room service efficient valet and bell guys very helpful service great. Beautiful sunsets in the evening. Pool area very nice. Lobby coffee / drinks very convenient live music 🎵 Really convenient for the mall.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Georgios A, Guest Services / Front Office at East Miami
Responded 1 week ago
Wonderful to hear that you thoroughly enjoyed your stay, and the friendly service provided by our team members and especially Li. We appreciate your preference and hope to see you again on a future visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked on hotels.com for an improntu get away from Sarasota with 5 boys to go to the baseball classic. When we arrived at 3 (check- in), the front desk lady told us our reservation was canceled. We booked a 3 bedroom suite so the family could be together. We booked the night before with confirmation and also pending charges on our credit card. She told us unfortunately our card was invalid this morning. No one from the hotel notified of this nor did they reach out to hotels.com. They also had no problem charging the same credit card they said was invalid that morning. She then separated our family in 2 different rooms. Then they did not have one of the rooms available until 2 hours after arrival. Only thing we received was "I'm sorry" and made to feel like it was our fault. When we asked for late check out the next day, they offered 30 minutes later. Travelers be aware.…
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Georgios A, Guest Services / Front Office at East Miami
Responded 1 week ago
We appreciate your feedback on your recent experience, which you also posted on other sites. Indeed there were issues with the credit card which was used to guarantee the reservation. your banking institution declined the security authorization despite multiple attempts. Per standard procedure your reservation was released. Once you arrived it was determined that your bank indeed was blocking transactions that were not obtained by physically providing your card, and required an additional pin to be entered. Upon your arrival, our management team tried to do their best to accommodate you by providing 2 separate residences. You were advised that we did have them available immediately but they were not on the same floor, due to our daily full sellout status. Of course we totally understand that the family had to be on the same floor and empathize, so we provided the best solution under the existing occupancy status of each unit, by immediately checking you in the first unit and expedited our housekeeping to clean the second unit, which had just departed. We did discount the daily rate of the units to apologize for the understandable inconvenience that even though was due to your bank blocks, we truly understand the impact it had on your plans. We would love to have a future opportunity to truly pamper you on a future trip that we will coordinate in advance and provide a complimentary upgrade and additional inclusions.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
After our last visit to EAST, my daughter and I were able to make our wish come true and do a stay-cation at this luxurious, upscale hotel for a weekend! It's located in the heart of Brickell and connected to the Brickell City Centre for shopping and restaurants. You have everything located in one place for convenience! Our room was everything we hoped for. We had a fantastic Miami city view with a nice sized balcony, 30 floors up! The Miami night lights were incredible! We had breakfast on the balcony two mornings in a row overlooking Miami. It was amazing. The king bed had the perfect mattress, giving me the best sleep I've had in a long time. That was very important to me. The room was very well designed with lots of storage areas. They also have blackout curtains. The bathroom was large with huge counter space. Quality mirrors thruout. The toilet was higher, larger, and quality made. It was in a large cubicle separate with a privacy door. The best water closet of any hotel we have stayed at. The shower cubicle was amazing with the shower head built into the ceiling, so the water rained down on you! There was also a regular shower head if you wanted to shower like you do at home. There was a huge, built-in coffee closet with cups and coffee-maker for coffee or tea lovers. Also, there was a pull out drawer with a safe in it. The counter above the long dresser had room for suitcases or your personal belongings. Besides that, there was a regular closet as well. For your dining pleasure, the EAST has 2 upscale dining rooms plus a rooftop patio bar . The Tea Room is a very sought-after place to be seen in Miami because of the exquisite views and delicious food and drinks. It is located on the 40th floor. You go up in the special star-studded elevator! Close to the Tea Room is Sugar, the very popular rooftop patio bar where everyone loves to hang out and listen to music while sipping delicious drinks. For a very different vibe, the Quinto is downstairs and is a gorgeous fantasy-style South American jungle with large, comfortable wooden furniture with lots of pillows for comfort! It has lights strung in the palm trees and foliage for night lighting. The food is delicious! The hotel service was gracious and attentive. We had no complaints. We wish to thank Juan Alvarez for his kindness and assistance and Cynthia at the front desk for her help in checking us in. We look forward to going back again in the near future. We enjoyed our stay immensely! …
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Georgios A, Guest Services / Front Office at East Miami
Responded 2 weeks ago
Wonderful to hear that you enjoyed your visit so thoroughly by exploring every single venue within our property and took the time to recognize the friendly service provided by our team, especially Juan and Cynthia, who we will ensure we personally recognize. We appreciate being chosen as the base for your Miami experience, and hope to see you again on a future visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We enjoyed our stay at this hotel. I stayed in both the Bay King and Corner King. Both rooms were spectacular. Although, I encountered a small issue during my stay, it was swiftly dealt with by the staff. Johnathan at the front desk , in particular ,acknowledged the problem and complimentarily rectified it. He was very communicative, on time and pleasant. This is why I would be back because of the amazing and helpful staff. The pool was lovely, my son enjoyed it thoroughly. The food at Quinta was also yummy. The rooms were relaxing, clean and comfortable. Views top notch. Bed comfy and shower hot. One of my favorite places so far. Can’t wait to return.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Georgios A, Guest Services / Front Office at East Miami
Responded 3 weeks ago
We are very appreciative of your repeat preference and loyalty. Thank you very much for your kind feedback on our services and venues, and most importantly for recognizing Jonathan, who is such a valuable member of our team. He and the rest of us will be looking very forward to the opportunity to pamper you again on a future visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We enjoyed our family stay at East Miami. convinient location if you just want to walk around .. no need to get in the car … restaurants, ice cream shops, stores, also loves the fact that it has a door that leaves you right next to Bath and body and after 10 pm they look the door and you have to go to the main entrance.. Also Sugar is located on the rooftop of the hotel .. if its a saturday night? more of an adult vibe.. and also they close the front of the hotel with a bank type rope and unless you are staying there you cant be walking in to the hotel.. My sister and hubby came by after 10 to do a quick visit , and they had to wait for me to come get them downstairs .. Great security , Loved that .. service for items like ice requested wont take that long .. at least they answer the phone at front desk …. Very modern decor from the switches and controls for lights and bathroom , and also the screen downstairs to catch the elevator was cool , you have to swipe your key and it shows you which elevator is for you, cool feature… shower is very spacious and loved the shampoo, cond. and body wash. The only complaint I have balconies are tiny… and too close together… and I have allergies and I had to deal with some dust flying in the air while you move the curtains to open and cloth… but still enjoyed our stay 😉…
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Date of stay: January 2023Trip type: Traveled with family
Room Tip: saturday nights here gets crazy outside for the entrance for Sugar the rooftop …
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from East Miami, Guest Services / Front Office at East Miami
Responded 4 weeks ago
We are very honored to receive such wonderful review detailing your recent experience with our property. Very happy to hear that you thoroughly enjoyed our central location with convenient access to the best Brickell has to offer, and enjoyed our culinary and nightlife elements, highlighting our friendly and efficient service. We will be looking forward to the next opportunity we will have to welcome you to East MIami.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stay here when i’m in town for business, and the rooms with waterfront views are great. Trendy vibes and clientele. Good service. Convenient location with easy access to shopping at the adjoining Brickell City Center.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from East Miami, Guest Services / Front Office at East Miami
Responded 4 weeks ago
Wonderful to have you as a loyal repeat guest. Glad to know that you are enjoying our central Brickell location that affords us such views, as well as our friendly service and vibes. Thank you for your loyalty. We will be looking forward to welcoming you back on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service at East was greatly improved from the past years here. The leasing coordinator, Georgios, was incredibly responsive to all issues. The housekeeper, Carolina, was fantastic and the pool waitstaff (Dominique and Angela) were helpful and extremely pleasant. These staff people really made the stay welcoming. The only thing that keeps me from rating the property higher is the need for repairs to appliances and furniture and the need to deep clean rugs and couches. Thanks again to the amazingly improved service for making the stay what it was!
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from East Miami, Guest Services / Front Office at East Miami
Responded 4 weeks ago
Thank you very much for your detailed feedback on our recent extended stay, and the shoutouts to our team. We are honored to have you as a loyal repeat guest and looking forward to hopefully hosting you next year, as we keep improving our services and addressing all areas of opportunity.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You will see I visited and left a review back in September 2021. That was a one star. Since then we have visited twice. I believe in second chances and am glad that I came back not once but twice. Front desk: Really does depend on who is behind it. I had two interactions with females, one via phone, who was not at all helpful at all. I came down to speak to the front desk in person, the female who did help me did not know the answer but was willing to find out for me. I realized that the lady next to her who side eyed me was the one who answered the phone. She stood awkwardly and I had the mind to let her know that she is probably the reason I gave the place 1 Star my first trip. The other female, who didn't know the answer came back with the information I needed and was very helpful. So lesson is that if you want answers, come down to the desk don't call. No problem. Even with this experience, you can tell there has been a tremendous amount of up service training (or dismissal of bad staff) at the front desk. The desire to want to help and provide customer service has vastly improved. Two gentlemen I had interaction with at the front desk were on point! What a difference from 2 years ago. Valet service has also improved, my father was using a walker and they accommodated my need to have the car up front while he made his way down. My car started and no issues or delays! My past two trips I have stayed with my family in the two bedroom residence, they are spacious enough that you are not feeling cramped and the kitchen is adequate enough to do some light reheating etc. I am glad to be able to give a better review this trip and hope that this positive improvement in the hotel's service level is there to stay.…
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Georgios A, Guest Services / Front Office at East Miami
Responded 4 weeks ago
Thank you so much for being our esteemed loyal guest despite the initial hiccups during your first visit. We are honored and very appreciative of your feedback and are sharing with our team. It is an honor to hear that your experience has vastly improved and have made East Miami your home away from home. Looking very forward to seeing you again on one of your future Miami visits.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolutely loved my stay. Best hotel in Miami by far. Great service, food, ambiance, and location. Do not hesitate to book a room at this hip, luxurious hotel… and make sure to visit sugar, the rooftop bar.
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Georgios A, Guest Services / Front Office at East Miami
Responded 4 weeks ago
Wonderful to hear that you thoroughly enjoyed location, vibe, culinary delights and the friendly service provided by our team members. We appreciate your preference and hope to see you again on a future visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved the room - style is great, very functional (not always the case when good design is there) and the view was amazing! it was very quiet. the hotel has also good facilities (great breakfast) and nice bars. direct access to shopping mall. Valet and concierge were great, desk staff so so - working a bit like robots in my view. But i love this hotel
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Date of stay: February 2023
Location
Cleanliness
Service
Room Tip: take ahigh up room, ideally view a view on the east!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from East Miami, Guest Services / Front Office at East Miami
Responded Feb 21, 2023
We appreciate your choice to stay with us, and loved to hear that you enjoyed the views from your room, our hotel style and design along with the mention of the friendly service of valet and concierge. We do apologize that you did not find our front desk agents to be as friendly and would appreciate if you had the time to provide detailed feedback on what could have been better. We invite you to email our Guest Experience Management team at guestexperience@east-miami.com with specific examples as your feedback is important to us. We are looking forward to seeing you again on a future trip.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$330 - $613 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
352
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Frequently Asked Questions about East Miami
Which popular attractions are close to East Miami?
Nearby attractions include Brickell City Center (0.03 miles), Blue Martini Brickell (0.2 miles), and Mary Brickell Village (0.1 miles).
What are some of the property amenities at East Miami?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at East Miami?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at East Miami?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at East Miami?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to East Miami?
Conveniently located restaurants include Marabu Restaurant, The Capital Grille, and Truluck's Ocean's Finest Seafood & Crab - Miami.
Are there opportunities to exercise at East Miami?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at East Miami?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at East Miami?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does East Miami offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at East Miami?
The staff speaks multiple languages, including English and Spanish.