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About
#31 of 145 hotels in Miami
Location
Cleanliness
Service
Value
Travelers' Choice
Everyone needs a place to lay their weary head. For travelers visiting Miami, EAST, Miami is an excellent choice for rest and rejuvenation. Well-known for its luxury environment and proximity to great restaurants and attractions, EAST, Miami makes it easy to enjoy the best of Miami.
Free wifi is offered to guests, and rooms at EAST, Miami offer a flat screen TV, air conditioning, and a minibar.
During your stay, take advantage of some of the amenities offered, including a concierge, a rooftop terrace, and room service. Guests of EAST, Miami are also welcome to enjoy a pool and breakfast, located on site.
Nearby landmarks such as Gesu Catholic Church (0.6 mi) and Freedom Tower (1.0 mi) make EAST, Miami a great place to stay when visiting Miami.
If you’re looking for a cafe, consider a visit to Fireman Derek's Bake Shop & Desserts, Sette Cafe, or Zak the Baker- Wynwood Bakery and Cafe, which are all conveniently located a short distance from EAST, Miami.
Should time allow, Bayside Marketplace and American Airlines Arena are some popular attractions that are within walking distance.
Whether you’re traveling for business, pleasure or both, EAST, Miami is sure to make your visit to Miami one worth remembering.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Paid private parking nearby
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Snack bar
Poolside bar
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Refrigerator
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
187Restaurantswithin 0.3 miles
25Attractionswithin 0.3 miles
Contact
788 Brickell Plaza, Miami, FL 33131-3521
Getting there
Eighth StMiami Metromover1 min
Fifth StMiami Metromover4 min
Rental CarsSee rental cars from $21/day
1005Reviews77Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
Swanky hotel for hipsters. Great rooms in a fantastic location in downtown Miami. Great restaurant (Quinto) and room food service. Little nuisances included no soap, no coffee tabs, called 8x for room service, took 30 minutes for car valet. Spectacular views of downtown Miami.
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Date of stay: July 2021Trip type: Traveled on business
Room Tip: Younger clientele, 40 and younger
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Helpful
Response from Georgios A, Guest Services / Front Office at East Miami
Responded 1 week ago
We appreciate your feedback on your recent visit and are happy to hear that you enjoyed our location as well as culinary offerings. We do apologize for the delays in service as we, like all hotels in the post pandemic reality are adapting to our new normal.
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Stunning views , excellent service . Had a wonderful stay . This place is extremely clean and up scale . If you are after pure luxury than this is the right place bang in the middle of down town lots of restaurants and cafes and shopping places. I would definitely go back.
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Date of stay: July 2021Trip type: Traveled with family
Helpful
Response from Georgios A, Guest Services / Front Office at East Miami
Responded 1 week ago
Thank you for taking the time to rate your recent experience. We are very glad to know you had an enjoyable time and enjoyed our facilities, cleanliness and central location adjacent to many culinary and shopping delights. We appreciate your preference and hope to see you again soon.
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We went on a quick 2 night trip to Miami and booked this hotel at the last minute, thinking it would be super convenient to have easy access Brickel Center and such a great location. Of course the design is really nice and the hotel had all the potential to be great, but it evidently became a "party hotel" and because of Miami's post-pandemic boom, it doesn't need to make much of an effort to be fully booked all the time. Our room was dirty and the furniture already felt worn & run down (despite it being so new). We saw 2 cockroaches in the span of 2 nights and found old Halloween candy in a dark corner of the room. Our neighbors party really hard one night and we could smell their weed in our room with the door closed (balcony door) and the next morning our balcony was full of trash. The continental breakfast looked nice at first but the quality is really mediocre, our bagels were moldy. Waiters were really nice though! Literally, they had mold. These are not things you expect when paying more than $500 a night for a double room. Don't stay here unless you are under 30 and just want to party and crash and not mind getting ripped off. Location is amazing & design is beautiful, must say that.…
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Date of stay: July 2021
Value
Cleanliness
Service
Helpful
I will try to be as objective as possible in my review. My personal experience on this stay was atrocious; but I will try to give a balanced view for the benefit of other travellers. I have stayed at East 4 times pre-covid and recently post covid. It is not a luxury hotel, it is not a place to expect 5* star service and it is not for those seeking a quiet boutique hotel. All that is OK and my first 4 stays were fine despite the limitations. These limitations are inconsistent customer service, checking in that takes an eternity, staff that are super friendly or surly. All this is OK too, because East is well placed. If you like downtime Miami and don't want to pay the prices of the four seasons or the Mandarin Oriental; but be close to the shops (East sits on top of the Brickell Mall with direct access), it was the place to go to. The prices were (and are) very good. The rooms, especially the apartments (if you are two or more couples or a family) are spacious and comfortable. This is why I stayed 4 times and when visiting Miami for the first time since lockdowns I did not hesitate. East post covid is not the same. Yes you still have the chaos of getting to stop your car, and the interminable wait to check in. But there was something familiar about this and almost comforting! The hotel has a popular club that is super busy on Friday and Saturday nights with lines going back quite far. This was never a problem because the men controlling the crowd were always courteous and as long as you were staying in the hotel, they let you in without issue. Covid has changed things or the policy has changed, I don't know. Half an hour wait to check in, but made up for by the most charming front desk person. Room wasn't so positive, needed to ring down for a number of things and for maintenance. To be fair, these were dealt with. Housekeeping was another story. They try to offer you a discount not to have housekeeping!! Who wants to stay in a hotel for 5+ days and not have their sheets or towels changed or their room cleaned! One time, housekeeping didn't show despite us being out from 11:00 am to 5:30pm. When we called in, we were told that they stop at 6:30 and if they don't get to us by then it is tough luck. They also suggested that we must leave the room because of covid precautions. Our assurances that (1) we were all fully vaccinated with certificates to prove it and (2) we would settle for just cleaning the bathrooms and we would sit in the sitting room with masks on fell on deaf ears!! The refrain that we got on this occasion and other occasions is " it is out of respect for our staff and their protection". The guys that manly man the lines for the club have become very surly, aggressive and impolite. As you approach from your Uber, they take an intimidating stance and bark at you to find out what are you doing there. What makes this laughable is the knuckle heads don't seem to notice that about 10 feet further on, there is a ramp that leads to the front door and if you take that route you avoid any contact with them. If you ask them to tone down their aggression, they become more belligerent. God forbid you should threaten to complain, because you get told that they will throw you out of your room!! When you do complain, they disguise their lack of care for you as a customer with some platitudes but the underlying message is very loud and clear, our staff come first and we don't really mind if they disrespect you, as long as you don't disrespect them. That they intimidated you and stood 3 inches from your face threatening you goes unanswered because it is for you to respect them regardless. Needless to say, I don't condone disrespect to staff members but I would like to be treated as a valued customer. I am sorry to say, I shan't be returning to East. You may go there and have a different experience, they are that inconsistent; but my advice don't risk it - certainly not during busy periods. There is an SLS across the road, you might get more respect there.…
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Date of stay: July 2021
Value
Cleanliness
Service
1 Helpful vote
Helpful
The East is a great hotel.....nice location, good food, night life, access to the Brickell City Centre and great rooms. Seems like a nice concept and it works for guests travellling alone, for couples, or even families. Rooms are nice and the suites are very spacious, they have great views and the balconies add a nice touch. Bad thing at the East is the contrasts you will find. I have stayed here a couple of times in april and may 2021. Staff is very nice and helpful at check in, but if there is an event and some celebrity is about to walk through the lobby you are in for some rude comments and bad attitude. It is also evident front door staff at night (same door for going up to clubs or into the lobby) will profile you based on looks, sometimes (only when they deicde to) they will ask to see your room key before they let you go into the building. Another problem is you will see people smoking in the balconies (even though "it is not permitted") and you might have a smell of marihuana courtesy of someone on your floor. I had a bad experience with a guy from security asking me to leave the lobby thinking I was not a guest, but next morning at 8 am he was very kind with a guy drunk out of his mind and not being able to get up from the floor. The guy was not able to articulate his name or if he was a guest at the hotel......but the security guy (same one trying to kick me out of the lobby) was very patient and helpful with the drunk person. So in very few words: great hotel, but you might have some incomprehensible contrasts.…
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
Room Tip: Corner suites have impressive views.
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Helpful
Response from Georgios A, Guest Services / Front Office at East Miami
Responded 3 weeks ago
Thank you for your candid feedback on both the positive aspects of your stay, such as our central location, room design and vibe, as well as the views afforded. We are looking into our nightlife operation through your eyes and with an impartial look, as it was perceived by you during your visit. Please accept our sincere apologies on the negative experiences that impacted your visit. We are already reviewing the specifics with our teams towards ongoing improvement and consistency of our warm friendly hospitality across our teams, members and shifts.
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PRICE RANGE
$210 - $581 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
352
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Claim Your Listing Frequently Asked Questions about East Miami
Which popular attractions are close to East Miami?
Nearby attractions include Brickell City Center (0.03 miles), Blue Martini Brickell (0.2 miles), and Mary Brickell Village (0.1 miles).
What are some of the property amenities at East Miami?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at East Miami?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at East Miami?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at East Miami?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to East Miami?
Conveniently located restaurants include Truluck's Ocean's Finest Seafood & Crab, The Capital Grille, and The River Oyster Bar.
Are there opportunities to exercise at East Miami?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at East Miami?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at East Miami?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does East Miami offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at East Miami?
The staff speaks multiple languages, including English and Spanish.