Everyone needs a place to lay their weary head. For travelers visiting Miami, EAST, Miami is an excellent choice for rest and rejuvenation. Well-known for its luxury environment and proximity to great restaurants and attractions, EAST, Miami makes it easy to enjoy the best of Miami.
Free wifi is offered to guests, and rooms at EAST, Miami offer a flat screen TV, air conditioning, and a minibar.
During your stay, take advantage of some of the amenities offered, including a concierge, a rooftop terrace, and room service. Guests of EAST, Miami are also welcome to enjoy a pool and breakfast, located on site.
Nearby landmarks such as Gesu Catholic Church (0.6 mi) and Freedom Tower (1.0 mi) make EAST, Miami a great place to stay when visiting Miami.
If you’re looking for a cafe, consider a visit to Fireman Derek's Bake Shop & Desserts, Sette Cafe, or Zak the Baker- Wynwood Bakery and Cafe, which are all conveniently located a short distance from EAST, Miami.
Should time allow, Bayside Marketplace and American Airlines Arena are some popular attractions that are within walking distance.
Whether you’re traveling for business, pleasure or both, EAST, Miami is sure to make your visit to Miami one worth remembering.
I was staying there one week I went to the bar on the 40th floor called the sugar bar I left the card with the bartender once I finished I decided to pay cash after few hours they charged the card and they took the cash I contacted the manager he did apologize he told me after 10 days we will transfer you the money and now it’s been more than a month and he didn’t transfer the money and he blocked me on what’s ap If anyone wants to go there make sure they won’t charge you twice because the rules there you have to leave the card with the bartender and will be optional if you want to pay cash or by card once u wanna leave just make sure they won’t charge you twice. The name of the manager SEBASTIAN ORTIZ, I even emailed the hotel and there was no respond.
Having stayed in the hotel ever since 2017, there was a point of time where I found myself staying there for a week every month before Covid so in total I have had well over 100 nights at this establishment. The location is excellent located in downtown with a host of entertainment only a walking distance away. Linked to a shopping mall, there is nothing you could want for ! Over the years, often I have faced issues as small as they may have been. None were greater than when I went last year in 2021 and the hotel was understandably understaffed due to Covid. Due to the persistent issues I encountered the Guest Experience Manager, Georgios Atzemouglou. He took the time not only to listen to my concerns but address them in a swift manner ensuring that I do not face such problems again. He has gone above and beyond ever since to ensure that there is nothing for me to desire. Due to him, I decided to return to EAST again this summer rather than try another establishment. I stayed there for two and a half weeks this time from 12-28th August. From the moment I arrived till my departure, my whole trip was very smooth and everything was looked after really which is what I attribute solely to him. Impeccable in his appearance as he is with his work attitude and mannerism. Efficient and very thoughtful. I will be coming repeatedly without a shadow of a doubt as long as he is at EAST Miami !…
We stayed at East Miami for a week in August 2022. The hotel is really fantastic, excellent urban styling, good vibes, superb dinning, wonderful accommodation, words are not enough! The residence we stayed has a breathtaking view of Brickell and beyond. Very spacious, fully equipped, cutting edge technology in any aspect. Minimal and relaxing decoration, quick service, but most of all we enjoyed the warm hospitality of hotel's personnel, especially George Antzemoglou who attended all our needs and made our stay unforgettable. Thank you East Miami, thank you George!!! Dorina & Leo
We spent 28 days in a fantastic unit........We're used to having our vacation in Miami, and I'm quite sure to affirm that EAST is the place to be. We felt like at home, and everything has been amazing. If you'd need an Issue Georgios will help you to fix it......What a Manager. EAST has the super coolest GM of Miami...Andres.......trust me...he's the one.
So I stay here several times a year and have a love hate relationship with this hotel, but I think our relationship will be ending. Let's start with the good: Location in Miami is everything and you can't do better than East, rising out of the the gorgeous Brickell City Centre, you are steps away from EVERYTHING. The Building is beautiful, the restaurants and pools are incredible and the rooftop bar at Sugar has a view worth overpaying for a couple drinks. I spend most of my time (especially at night) on the balcony just watching the lights and traffic, it's heaven to me. Now the bad, customer service is practically non existent, there are outliers who have been friendly and courteous, but overall not welcoming at all, everything feels like they are doing me a favor just to replace my hotel key that stopped working. I also have had one issue in particular that drives me insane and I was so glad to read on many other review boards it's not just me... ICE!!! There are no ICE machines, which means you have to call to the front desk to request ice. In all the times I've stayed there I've requested ice at least 10 times and probably got it twice, most recently last week when I had to call three times and eventually got the ice after TWO HOURS!!! I just want to sit on my balcony watch the sunset and have some drinks, but I can't because it's two hours before I can get ice, IF I ever get it at all! When I call (politely) after an hour to inquire, they tell me they will check and hang up the phone, that's it! then I wait like an idiot. This is just one small example of several seemingly menial things that I've dealt with at the hotel. At most hotels in this price range I stay at, the staff practically falls all over themselves to be accommodating and efficient. East doesn't currently meet that bar. I have a bunch of colleagues flying in next week and we all have rooms at East that we have had planned for almost a year, but for me as beautiful and relaxing as the rooms and building is I feel this will be my last stay at their hotel.…
We stayed here for 5 nights ahead as part of a bigger trip, a family of two adults and one teen (14). Very surprised to be told we had to give the note over $600 on arrival just in case we charged anything to the room!! We had a double room - 2 double beds for three of us. Only one robe, two bath towels, not enough pillows but we called down to sort this out. The room was very small and no real privacy in the shower or toilet for a family with a teen. It’s a party hotel so be prepared for large groups of men and women at the weekend who have come to Miami to party! The pool area was great and we spent time there everyday. Hotel staff were pretty friendly, pool staff were good, helpful and friendly. However, one major issue we experienced was overcharging on our room. We were told we would receive complimentary beers and soft drinks (1 each, every day). We therefore ordered our complimentary drinks each day and on one day had pizza and fries at the pool at a cost of around $30. On check out we noticed we had been charged over $175 to our room. Jamie on reception was very helpful to get this resolved but it was quite difficult as no one was able to tell us what these charges were for. We ended up paying nearer $40…I wonder how many people don’t bother to check their bill and just pay? Overall, not a bad place to stay to get a good feel for Miami. Loads of bars and restaurants on the doorstep, it cost around $12 for a Lyft to Miami Beach, Wynwood etc to pretty handy to get the main attractions.…
Best Hotel in Brickell neighborhood, nicely located with great service. A must when going to Miami. Quinto is great restaurant. And Sugar has the best drinks, food and view of Miami Brickell and Dowtown.
East is located centrally; all my meetings were held within walking distance. The cafe at the lobby offers on-the-go coffee (good ones) and pastry; so critical when my schedule is packed. I needed a clean shirt last minute and bought it at Saks at the big mall connecting to the hotel conveniently. A drink at the Sky Lounge on 40/F became the thing I look forward to after work. The crowd and view of Miami there was amazing. Their restaurant closed late; I managed to have my favorite fish dish after my 9pm arrival. Afterall, the best part was the services; I never had to wait at the lobby for services and even got an additional mini-fridge upon request to store my wine and cheese purchased locally. Really value for money!
Horrible experience and guest service! When I checked-in, the room assigned was not properly cleaned, the bathrobes were in horrible condition (they were torn), any requests takes more than an hour to render. I asked for the room to be cleaned twice and no one cleaned the room. They would switch of the ‘’make up room’ button and fail to actually clean it. It then took me 7 calls and 5 long holds to speak to the manager, Dan, who couldn’t do anything about this horrible experience! Would never stay here again.
I loved the feel, the style and the cleanliness of the rooms. Also the location was extremely convenient. We were able to walk to restaurants and shopping. It’s not the closest place to beach, but their pool really makes up that. The rooftop bar is an added bonus and must if your staying. Only negative is the key cards were problematic.