We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

EAST, Miami

Traveler (887)
360
Panoramas (95)
Videos (2)
Certificate of Excellence

About

#22 of 129 hotels in Miami
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Spa
Free internet
Wifi
Internet
Hot tub
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Rooftop terrace
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
Show more
Room features
Non-smoking rooms
Suites
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Centrally Located
Hotel links
Visit hotel website
Special Offer:Weekends #atEAST!

Location

Full view
100Great for walkers
Grade: 100 out of 100
166Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
896Reviews
69Q+A
100Room tips
Traveler rating
  • 567
  • 184
  • 76
  • 35
  • 35
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
This is a very modern and pretty new hotel located in the heart of Brickell and one block away of Brickell Avenue. It has a very huge mall next door. Rooms are very techy and nice with very good spaces. It has 2 bars at the roof with wonderful view and good service.
Read more
Hotel's Favorite
Positives: Sensational room - potentially the most impressive in which I have ever stayed. So modern and hi-tech etc. Incredible balcony. The most amazing hotel gym I’ve ever seen. Nice pool area outside. Good bar on the top floor. Helpful staff. Linked to a good shopping mall. Can’t imagine there’s an all round better hotel in Miami. Negatives: Parking at $40 a night was a bit steep, and might have expected an indoor pool/sauna/steam room?
Read more
Response from Georgios A, Guest Relations Manager at EAST, Miami
Responded Sep 6, 2018
We appreciate your comments on your recent stay. Loved that you enjoyed our zen vibe and tech aspects, as well as outlets nightlife lounges and amenities. Valet parking is equal to all other high caliber properties set in congested metropolitan areas, and it includes unlimited in/out privileges for your convenience. Many other cities like LA, NYC, SFO, CHI, have much more expensive valet fees.
Read more
I’ve stayed in a lot of hotels. I travel a lot. This place is beautiful. Check in was easy. Rooms are beautiful and well appointed. Modernistic yet casual feel. Bed was amazing. The worst part of the experience was the futuristic elevator management. I highly recommend this place. Close to everything downtown and very nice accommodation.
Read more
Response from GeorgiosA102, Guest Relations Manager at EAST, Miami
Responded 6 days ago
We appreciate your choice to stay with us, and loved to hear that you enjoyed your checkin experience, room and vibe. We are looking forward to seeing you again on a future trip.
Read more
Was visiting for a 3 day conference. My wife joined me. We really enjoyed it! Lovely room, comfortable, great staff, really no complaints. They did a good job of the conference too and it’s connected to a great shopping mall. Thank you East!
Read more
Response from GeorgiosA102, Guest Relations Manager at EAST, Miami
Responded 1 week ago
Thank you for choosing us to be a part of your Miami corporate event. Very glad to know you enjoyed your stay. We will be looking forward to welcoming you back on a leisure visit as well.
Read more
Beautiful hotel and my room was beautiful but so many things went wrong I don't even know where to start.... Check in was slow and rude. She didn't tell me anything about the hotel or show me how to use the elevator (which is fairly complex). She didn't even smile. The lights over the vanity in my washroom were pulsing and there was no switch to turn them off (switch didn't work). I asked for someone to fix it and no one did. I was in the shower one night and all the lights in my room turned off. Pitch black. I was covered in soap and had to feel my way around to turn my room lights back on. I called down to valet 15 minutes before I needed my car. When I got down to lobby, no car. The valet claimed not to have known. I had to wait another 20 minutes for them to bring it up. Was very late to a client meeting. There are no plugs at all near the work station in the room. You have to charge your phone and laptop on the bed only - makes no sense! When I checked out, no one asked me how my stay was, no one asked me the entire 3 nights and 4 days I was there. I find this appalling considering the cost and the supposed caliber of this hotel. I would NEVER stay here again. Looks are very deceiving
Read more
Response from GeorgiosA102, Guest Relations Manager at EAST, Miami
Responded 2 weeks ago
We are very sorry indeed to read of your recent experience with us. We take pride in providing an effortless and enjoyable stay for our guests, and we are very saddened that did not happen in your case. We would like to have a future chance to redeem ourselves by pampering and supervising a return stay, where we can treat you to additional inclusions. Please reach out to our management team when you are deciding a return to Miami.
Read more
Previous
PRICE RANGE
$205 - $634 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
352
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing