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PULLMAN Miami Airport hotel

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#41 of 122 Hotels in Miami
GreenLeadersGold level
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PULLMAN Miami Airport hotel
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3,743 Reviews from our TripAdvisor Community

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Showing 2,024: English reviews
Reviewed 2 days ago NEWvia mobile

I love to give credit where it's due. If I could give Francisca 10 stars, I would! She is a superb bartender, very engaging and always smiling. She made my family and I feel so welcome! We actually planned on going out for drinks but her wonderful hospitality made us stay at the hotel. Thankfully, Francisca made our time at...

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Helpful?
Thank Keilani A
Atlanta, Georgia
HOTEL’S FAVORITE REVIEW
Reviewed September 1, 2016

Got an $80 rate on a name your own price sight, so this was a steal. My wife and I needed one night between flights so we booked with Priceline and got a wonderful room. The quality started with free shuttle with the warm towels and free water. Very classy. Liked that a lot. The reception was warm, friendly and...

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2Thank DealHawk2
About Hotel's Favorite Review
Mr_Carlos_Estrada, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you very much for leaving your comments in regards to your recent stay at Pullman Miami Airport. We work diligently to deliver excellent service to all of our guests. We offer a wide variety of services in anticipation of their needs, whether they are staying for business or leisure. We are working very hard to ensure that our guests...

A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

My friends and I loved this hotel! We found it last-minute because Hampton Inn and Suites canceled on us because they were overbooked! We were so thankful for Pullman being so accommodating. The atmosphere is amazing, and the staff is wonderful. Francisca in the bar is outstanding....she made us feel right at home! Her sweet personality is unparalleled. Helpful, knowledgeable,...

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Thank A TripAdvisor Member
Reviewed 2 days ago NEWvia mobile

We came to Miami en route to the Dominican Republic. Stayed overnight at this hotel. The service is incredible! Francisca in the bar is beyond outstanding! She handled a very busy bar with ease and fluidity. Francisca was the epitome of what we look for in a hospitality environment. She was super friendly and accommodating....she delivered the best and quickest...

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Thank skakma1
Toronto
Reviewed 2 days ago NEWvia mobile

The Pullman is a lovely hotel and was everything it was supposed to be. Room was up to date, clean and serene. We arrived late after a flight and ordered room service. Food came quickly and was much better than I could have hoped for. Porters were helpful on arrival and departure. Check in and out was simple and speedy....

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Thank TheRidge1
Virginia Beach, Virginia
Reviewed 6 days ago NEWvia mobile

The hotel looked great. Pool was nice and relaxing. Dinner at the bar was tasty and the bartender Francesca was super friendly and attentive! But noticed the hotel bed did not have fitted sheets so the bottom sheet was very sloppy and didn't stay put. The ac in the tool was leaking in the carpet causing a large wet spot....

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1Thank jcalevas
James G, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you for taking the time to tell us about your experience at the Pullman Miami Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...

kiwithebird
Reviewed 6 days ago NEW

The hotel is fine for an overnight stay and has a restaurant and room service, as well as a large lobby style bar. The staff were excellent, friendly, efficient and helpful. The shuttles ran on time to the airport. The rooms are large enough but had no overhead lighting so you have to go around all the lamps to get...

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1Thank kiwithebird
James G, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you for taking the time to tell us about your experience at the Pullman Miami Airport. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, James Gould General Manager Pullman Miami Airport

Reviewed 1 week ago via mobile

Spent a night at the renamed, redone Sofitel last week. The building was refreshed and had a modern flair. However missed the charm of the French feel. No turndown service. Would I stay here again, yes. Convient to the airport and accommodating.

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Thank Fran G
Hoylake, United Kingdom
Reviewed 1 week ago

The staff are friendly, pleasant and efficient and the hotel is very clean but apart from that' it's nothing special. Our room needed updating with new furniture - it's OK but just dated, although the bed was very comfortable. The breakfast buffet was as you'd expect in a hotel such as this. There's a smallish outdoor pool area which, again,...

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Thank OtistheBlackCat
James G, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you for taking the time to share your comments concerning your stay at the Pullman Miami. Excellent service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to improve upon our services and provide a memorable experience to our valued guests. I am truly sorry that your experience did not...

Glasgow, United Kingdom
Reviewed 2 weeks ago

We stayed at this hotel for just one night after our cruise and before flying out the next day. It is ideally placed close to the airport and has an excellent shuttle service. The rooms were a very generous size and had every facility that we required. We would not hesitate in booking this hotel again.

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3Thank Bridget H
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Riviera
La Riviera
Cuisines: French, Mediterranean, European
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Only minutes from Miami International Airport, stands, the cosmopolitan and stylish Pullman Miami Airport. From the beaches to the Everglades, Pullman Miami Airport is centrally located to everything that Miami has to offer. Easy access to Downtown Miami, Coral Gables, and Doral make our Blue Lagoon location the perfect choice. The business epicenter and the vibrant city sights are all at your fingertips. Art, Design and Connectivity are at the heart of the vibrant Pullman Miami Airport. Guests will experience the essence of contemporary style and design. Pullman Miami Airport conforms to the modern lifestyle and caters to the spirit of today's cosmopolitan business and leisure travelers. ... more   less 

Additional Information about PULLMAN Miami Airport hotel

Address: 5800 Blue Lagoon Drive, Miami, FL 33126 (Formerly Sofitel Miami)
Location: United States > Florida > Miami
Price Range: $108 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PULLMAN Miami Airport hotel 4*
Number of rooms: 281
Reservation Options:
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Also Known As:
Sofitel Miami Hotel Miami
Miami Sofitel
Accor Miami
Sofitel Miami Airport
Hotel Style:
#5 Green Hotel in Miami
#18 Luxury Hotel in Miami
#22 Romantic Hotel in Miami
#30 Family Hotel in Miami
#42 Business Hotel in Miami
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Questions & Answers

Here's what travelers have asked, with answers from PULLMAN Miami Airport hotel staff and other travelers.
98 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Select higher floor and far from the elevators”
 of 5 bubbles JuanaV966, 2 weeks ago | Read review
“Ask to see your room first check out where outlets are located most devices need charging.”
 of 5 bubbles 330jeffs330, 2 weeks ago | Read review
“All rooms here airport noise”
 of 5 bubbles Laural90210, 4 weeks ago | Read review
“Great hotel by Miami Airport”
 of 5 bubbles MitchellC319, 4 weeks ago | Read review
“Even numbers at the north end are good for plane spotters, not so good for sleep”
 of 5 bubbles StuartG78, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question