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PULLMAN Miami Airport hotel

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#33 of 120 Hotels in Miami
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PULLMAN Miami Airport hotel
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3,475 Reviews from our TripAdvisor Community

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Showing 1,876: English reviews
Clarksville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

I was so disappointed!!! Beautiful property but terrible service. The front desk was very rude...and not helpful in the least. Only hot water in bathroom sink and water in the tub drained very-very slowly. The restaurant and bar very nice and staff was pleasant.

Helpful?
1 Thank spj602956
Mr_Carlos_Estrada, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you for taking the time to share your comments concerning your stay at Pullman Miami Airport. I am truly sorry that your experience did not fully meet your expectations. I apologize that your experience was not up to your expectations or the high standards for which we are known around the world. Please accept my sincerest apologies for the... More 

Shepparton, Australia
Level Contributor
378 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a comfortable hotel with a full range of facilities that is a cut above the base airport offering. The dining area was pleasant and the meals of good quality. It has a good shuttle service and is close by the airport so 10 minutes will get to the terminal

Helpful?
Thank Robert H
Mr_Carlos_Estrada, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you very much for your kind words regarding your recent stay at Pullman Miami. Our central location allows fast and easy access to the airport or the port of Miami which is greatly appreciated by travelers. Pullman Miami strives to demonstrate a cuisine of the finest quality with fresh ingredients hand-picked daily by our Executive Chef and an exclusive... More 

Columbus, Ohio
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Few people choose an airport hotel for their vacation but if you're catching/leaving a cruise, or like us, have an early flight to the Caribbean, then staying at the airport is necessary. The Pullman was very nice and very hospitable. Initially sight unseen, we were treated to a very clean spacious and beautifully decorated hotel with a lovely poolside restaurant... More 

Helpful?
Thank Mike20140118
Sydney, Australia
Level Contributor
75 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very good hotel, good location if you are in transit or if you are willing to visit outlets, pretty close to the dolphin mall and 40min from Sawgrass I stayed on suite 1006, was big, very big ...clean, very good view to the lake and the bed was big. The only thing is, they do not offer welcome drink and... More 

Helpful?
Thank Paulo M
Boston, Massachusetts
Level Contributor
47 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

So I was joining a tour group heading to Cuba and the tour company selected this hotel. It was JUST okay. Here are some pros: 1. It is conveniently placed near the Miami International Airport. 2. There is a free airport shuttle.* See cons below 3. They do seem to be updating their facilities (well at least the lobby) 4.... More 

Helpful?
Thank Nelle_1234
Naples, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This property used to be a Sofitel that I have used on a number of occasions before flying. The staff are top notch,very friendly and helpful. The hotel property has been taken down a notch but still a nice place to stay close to the airport.

Helpful?
Thank steverreno
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

It was nice and clean, rooms are spacious! I used it for the first night and the last two nights since we hired a car and went to Orlando. The food is Yummy and my boy loved everything! I appreaciate the welcome amenity! I look forward to going back, it was close to everything! See you soon.

Helpful?
Thank SunKissedGirlD
Mr_Carlos_Estrada, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you very much for taking the time to share your comments concerning your stay at Pullman Miami Airport. We are delighted you chose to stay with us on your recent family trip to Orlando. I am delighted that you had a great experience at our restaurant and that your son loved everything. Our ambassadors pride themselves on their service... More 

Shrewsbury, United Kingdom
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arriving at the hotel in the early hours I just wanted to sleep, upon checking in I was told straight away that the wifi was down and had been for 8 hours, didn't have a repair time. I was booked into rm 906 which over looked the lagoon. This room smelt of stale smoke even though it's a smoke free... More 

Helpful?
Thank Fordy40
Ann Arbor, Michigan
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I did not know this hotel by name prior to booking- it was chosen by someone else. But, immediately after checking in, it started a whole new experience of a business trip. This property combines the elegance of simple European style with the sophistication of South Beach. The staff are on point and their attention to detail is great. The... More 

Helpful?
1 Thank dsun1971
Mr_Carlos_Estrada, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you very much for leaving your comments in regards to your recent stay at Pullman Miami Airport. I am glad that you enjoyed the hotel location and that you would recommend our hotel to your friends and family. We work diligently to deliver excellent service to all of our guests. We offer a wide variety of services in anticipation... More 

Chiriqui Province, Panama
Level Contributor
138 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Seems to be remodeled since they changed the name from Sofitel. The rooms were clean and the beds comfy. Parking was free which is rare in this area. The staff was multi lingual and very friendly. The hotel was easy to get to. Probably 10 minute drive to rental car return at airport if you have a car. There is... More 

Helpful?
Thank Carltico
Mr_Carlos_Estrada, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you for your excellent review and for becoming a loyal guest of Pullman! I am glad that our wonderful beds were exceptionally comfortable for you. I am very glad to hear that you will be staying with us again in the near future. The quality of our service is of up most importance to us and I am delighted... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Riviera
La Riviera
Cuisines: French, Mediterranean, European, Gluten Free Options
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Only minutes from Miami International Airport, stands, the cosmopolitan and stylish Pullman Miami Airport. From the beaches to the Everglades, Pullman Miami Airport is centrally located to everything that Miami has to offer. Easy access to Downtown Miami, Coral Gables, and Doral make our Blue Lagoon location the perfect choice. The business epicenter and the vibrant city sights are all at your fingertips. Art, Design and Connectivity are at the heart of the vibrant Pullman Miami Airport. Guests will experience the essence of contemporary style and design. Pullman Miami Airport conforms to the modern lifestyle and caters to the spirit of today's cosmopolitan business and leisure travelers. ... more   less 

Additional Information about PULLMAN Miami Airport hotel

Address: 5800 Blue Lagoon Drive, Miami, FL 33126-2016 (Formerly Sofitel Miami)
Location: United States > Florida > Miami
Price Range: $106 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PULLMAN Miami Airport hotel 4*
Number of rooms: 281
Reservation Options:
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Also Known As:
Sofitel Miami Hotel Miami
Miami Sofitel
Accor Miami
Sofitel Miami Airport
Hotel Style:
#5 Green Hotel in Miami
#14 Luxury Hotel in Miami
#22 Romantic Hotel in Miami
#30 Family Hotel in Miami
#42 Business Hotel in Miami
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