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PULLMAN Miami Airport hotel

5800 Blue Lagoon Drive, Miami, FL 33126 (Formerly Sofitel Miami)
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  • Miami Peacock Adventures - Day Tours
    1.8 mi
  • 4 star hotel
  • Pool
Reviewed 2 days ago
Great airport hotel - would recommend highly
Was there for a few days for business. Room was very nice... more
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3,703 Reviews from our TripAdvisor Community

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Showing 1,999: English reviews
Las Vegas, Nevada
Reviewed yesterday NEW

This is a lovely looking hotel, the staff are nice. Room service was $100 for two people who basically had sandwiches. You pay parking over night too, and the airport noise is ever present. The bags showed up late. The guy was nice but he had a cart with a lot of people's stuff on it and I wasn't his...

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Helpful?
Thank Laural90210
Turku
Reviewed yesterday NEW

Think about travelling for 20 hours from the other side of the world, booking "airport" hotel and ending up waiting for the offered free shuttle - totally unaware wether it will come or not. They answered the phone about 4th time when I called to ask about the shuttle when I had arrived. We waited about 45 minutes for the...

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Helpful?
Thank Villemies
Davis, California
Reviewed 2 days ago NEW

Was there for a few days for business. Room was very nice - comfortable bed. TV medium sized - could be bigger but not a negative. Breakfast buffet was average food - nothing special but better than the breakfast at chain hotels. The lunch/dinner food was fantastic. Nice menu and excellent service. All the staff at the hotel were very...

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Helpful?
Thank Mitchell C
Freeport, Grand Bahama Island
Reviewed 5 days ago NEW

We have been using this place regularly for stopovers since we moved to the Bahamas 15 years ago. Most of that time it was a Sofitel but getting on for a year or so ago it was rebranded a Pullman. In some senses that was a cosmetic job. Outside paint job, revamp for the justly-popular bar, redesigned reception desks and...

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Helpful?
Thank Stuart G
James G, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you very much for taking the time to share your experience at Pullman Miami Airport. We are committed to providing the highest level of service to all of our guests, and, based upon your feedback; we clearly did not demonstrate the passion for excellence we strive to be known for. I sincerely apologize for the inconvenience and attitude of...

A TripAdvisor Member
1 review
Reviewed 5 days ago NEWvia mobile

We actually stayed here after getting off the cruise ship as we had such a long wait befor our flights back home to the UK. The room and the hotel was beautiful. We were able to completely relax by the stunning pool with a view of the lake. We were so impressed we actually regretted not staying here as opposed...

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Helpful?
Thank A TripAdvisor Member
London
Reviewed 1 week ago

We stayed here with friends after enduring a three hour wait to get through Miami airport immigration. It was a relief to find the shuttle waiting and to arrive at a hotel that exceeded expectations. Staff were friendly and helpful, the rooms are large, clean and airy, the wifi is reasonably quick and the bar restaurant hit the spot when...

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Helpful?
1Thank roadblockLondon
Florida
Reviewed 1 week ago

Upon first glance, it's pretty - pretty lobby, hall, rooms are fine. But for almost $200 a night I don't want to pay $17 to self park , or to have to share one bar of soap between the sink and the shower. Air conditioning not functioning. Not one amenity in the bathroom - no shower cap, shampoo, qtips, etc....

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Helpful?
Thank longislandgirl-7
James G, General Manager at PULLMAN Miami Airport hotel, responded to this review

Thank you for taking the time to tell us about your experience at the Pullman Miami Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...

Perth
Reviewed 1 week ago

I booked through my Accor membership and was reasonably impressed by what was on offer with free breakfast and City view room etc, plus it was only 8 miles from the City, which I felt would get us away from the heavy city traffic and enable us to explore the areas easier, especially after booking a Hertz car rental. In...

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Helpful?
Thank Worldly2013
Barbados
Reviewed 1 week ago

We needed a pet friendly airport hotel, we normally stay at the Hilton, but decided we would try the Pullman, as we have stayed in this brand before in Europe. I was a little excited to see what it was all about, but unfortunately, it is pretty, but not finely tuned. Positives: - Pet Friendly - Location to the airport...

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Helpful?
Thank IslanderGirl
Hortolandia, SP
Reviewed 1 week ago

I and my wife have loved this hotel. Was my second time in this hotel and intend soon come back, if possible in this end of year. We were satisfied a lot, and would like to please every one that did our trip worderfull.

Review collected in partnership with Accorhotels.com
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Thank edersonm2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Riviera
La Riviera
Cuisines: French, Mediterranean, European
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Only minutes from Miami International Airport, stands, the cosmopolitan and stylish Pullman Miami Airport. From the beaches to the Everglades, Pullman Miami Airport is centrally located to everything that Miami has to offer. Easy access to Downtown Miami, Coral Gables, and Doral make our Blue Lagoon location the perfect choice. The business epicenter and the vibrant city sights are all at your fingertips. Art, Design and Connectivity are at the heart of the vibrant Pullman Miami Airport. Guests will experience the essence of contemporary style and design. Pullman Miami Airport conforms to the modern lifestyle and caters to the spirit of today's cosmopolitan business and leisure travelers. ... more   less 

Additional Information about PULLMAN Miami Airport hotel

Address: 5800 Blue Lagoon Drive, Miami, FL 33126 (Formerly Sofitel Miami)
Location: United States > Florida > Miami
Price Range: $106 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PULLMAN Miami Airport hotel 4*
Number of rooms: 281
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelsforEveryone, Hotels.com, TripOnline SA, ACCOR and Travelocity so you can book your PULLMAN Miami Airport hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Miami Hotel Miami
Miami Sofitel
Accor Miami
Sofitel Miami Airport
Hotel Style:
#5 Green Hotel in Miami
#19 Luxury Hotel in Miami
#22 Romantic Hotel in Miami
#30 Family Hotel in Miami
#42 Business Hotel in Miami
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Questions & Answers

Here's what travelers have asked, with answers from PULLMAN Miami Airport hotel staff and other travelers.
96 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms here airport noise”
 of 5 bubbles Laural90210, yesterday | Read review
“Great hotel by Miami Airport”
 of 5 bubbles MitchellC319, 2 days ago | Read review
“Even numbers at the north end are good for plane spotters, not so good for sleep”
 of 5 bubbles StuartG78, 5 days ago | Read review
“At least the 8th floor at the end of the corridor away from the ice making machine”
 of 5 bubbles Worldly2013, 1 week ago | Read review
“My room was near stairs, ice machine and elevators and we were undisturbed, this probably means there isn't really a bad room in the house.”
 of 5 bubbles IslanderGirl, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question