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Sheraton Miami Airport Hotel

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Sheraton Miami Airport Hotel
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3,554 Reviews from our TripAdvisor Community

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Showing 2,404: English reviews
Knob Noster, Missouri
1 review
5 of 5 stars Reviewed June 4, 2014

I stayed at this hotel over Memorial Day weekend. The room and Valet parking services were provieded at the hotel were A+. I enjoyed eating breakfast daily in the hotels full breakfast buffet. During my stay a number of staff were able to give me directions to local events and shopping malls in the area. I would think to personnally... More 

Helpful?
Thank Mesha M
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

We are delighted to hear that you enjoyed our hotel and hospitality over the Memorial Day Weekend. Customer care is amongst our highest priorities and it is always gratifying to hear that our teams have succeeded in ensuring that our guests experience that care. I will share your comments with our teams and especially with Cecilia. Your recommendation is appreciated... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 2, 2014

We stayed here prior to our cruise. Service is very snobbish and the hotel is very difficult to find if you are driving. Nothing is near here so you'll need to drive out through Miami to find anything to eat or place to shop. When we asked for our car after checkout they took a very long time to bring... More 

Helpful?
1 Thank Valor T
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is from feedback like this that we learn of the areas in which we need to improve. We work hard to deliver an exceptional guest experience and it is apparent that we fell short with your visit. Please know that your... More 

California
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 2, 2014

Stayed at this hotel for one night before taking a cruise. Took a room on the Club level...well worth the additional price. Inviting Club lounge open most of the day, with coffee, water and cold drinks always available. Excellent complimentary buffet in the late afternoon which some people almost made into dinner. Enjoyed the breakfast buffet (included) in the Club... More 

Helpful?
Thank Worldvoyager1
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

We were delighted to read your review and so pleased that your overall stay was enjoyable. Your recommendation is greatly appreciated and we hope to have another opportunity to welcome you back. Kind regards, Jon K. Wubbena, CHA General Manager More 

Raleigh, North Carolina
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

It was very nice to have access to the club lounge. The atendant was very friendly and helpful during my 3 night stay. The food in the lounge was excellent along with the usual snacks, drinks and cookies.

Helpful?
Thank John S
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for the great review of our hotel and the Sheraton Club Lounge. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Jon K. Wubbena, CHA General Manager More 

Charleston, West Virginia
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 2, 2014

Stayed here for one night pre-cruise. We chose the Sheraton because of the free airport shuttle and its easy access to the MIA Metrorail station, as we arrived early afternoon and wanted to do some sightseeing that evening downtown. For those reasons, this was a wonderful a hotel! We arrived around 2:00 and were able to go to our room... More 

Helpful?
Thank sarapricex3
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for taking the time to provide such detailed feedback of your stay and we are pleased to learn that you enjoyed our hospitality. Your recommendation is appreciated and we hope to welcome you back soon. At that time, please inquire with our guest services for suggestions on nearby restaurants and their accessibility via our very own shuttle service.... More 

1 review
4 of 5 stars Reviewed June 1, 2014 via mobile

The hotel is nicely located, has a pool, nice rooms, although no mini fridge or microwave. Pricey in the nightly rate, parking and breakfast- had to pay extra to get the hot options (eggs, bacon,etc.). But had a really friendly talk with a waitress at a restaurant, she was from the country where my family and I are from. She... More 

Helpful?
Thank Alejandra R
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

We are delighted to read that you enjoyed our hotel. Our teams work hard at ensuring the best in service and hospitality for all our guests so they will be delighted to hear that they have made a lasting impression. Your recommendation is greatly appreciated and we hope for a return visit soon. Kind regards, Jon K. Wubbena, CHA General... More 

Lincolnshire, United Kingdom
Level Contributor
125 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
4 of 5 stars Reviewed May 31, 2014 via mobile

We stayed here for the day, as a place to crash, get some sleep, etc. before heading to the airport in the evening for our flight back to the UK. The beds were comfortable, and the rooms quiet. The only downside with staying in a hotel during the daytime is the noise from the chambermaids, etc. but I guess that... More 

Helpful?
Thank L0tusBoy
Sydney, Australia
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 31, 2014 via mobile

This hotel is a room for the evening for those needing close proximity to the airport and car rentals, nothing more and nothing less. The rooms are quite dingy and are lit only by bedside lamps, which was disappointing. Our room was not properly serviced, and had rubbish in the bedside drawer. We found the staff at reception to be... More 

Helpful?
Thank dilemmilou
1 review
5 of 5 stars Reviewed May 31, 2014

I stayed at Sheraton Miami Airport Hotel recently.I would like to share my experience with others who are planing for trip to this beautiful city. In this hotel every thing is perfect.the restaurant service was excellent, Specially the bartender " Victor" has a fantastic natural skill to welcome his costumer and the way he represents the Sheraton hotel staff member.

Helpful?
Thank Al M
French Lick, Indiana
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 29, 2014

I recently stayed at this Sheraton in Miami. Overall, I believe it to be a good value. It's in an awkward but very central location, practically right off of the Miami Airport. I would most likely stay here again, unless of course I can find a similar / equivalent star rated hotel for the same or better price. The Hotel... More 

Helpful?
Thank Richard P
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for taking the time to share your comments with us. We appreciate hearing from our guests no matter what the circumstances as we are always looking for ways in which we can improve the overall guest experience. It appears that we missed several opportunities with your visit and appreciate that you addressed them during your stay. We have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Rickenbacker Restaurant
Rickenbacker Restaurant
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us today to plan the perfect event. ... more   less 

Additional Information about Sheraton Miami Airport Hotel

Address: 3900 NW 21st Street, Miami, FL 33142-6704
Location: United States > Florida > Miami
Price Range: $95 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Miami Airport Hotel 3.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Wyndham Miami
Miami Wyndham
Hotel Style:
#7 Best Value Hotel in Miami
#11 Business Hotel in Miami
#37 Family Hotel in Miami
#38 Romantic Hotel in Miami
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