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Sheraton Miami Airport Hotel

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Sheraton Miami Airport Hotel
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3,570 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Miami Airport Hotel
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Showing 2,415: English reviews
Watford, United Kingdom
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 9, 2014

Booked Three Rooms for all the family in 2012. At the time the Miami Mover was being tested. This has got to be the best Miami Airport Hotel if staying the night upon arrival Miami now that the Miami Mover is Open. Located opposite the Miami Car Rental Centre gives you the option to take the Sheraton Bus transfer and... More 

Helpful?
Thank Natkirlin
Saint Augustine, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 9, 2014

I really wanted to express my thanks to the staff at this hotel. Diego Monge was particular helpful. My family had just arrived from Croatia and we were exhausted. It was dinner time so I asked him to recommend restaurant. Not only did he give me the name he drove me to the restaurant and waited for me outside-all without... More 

Helpful?
Thank MaryE8817
Thomaston, Connecticut
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 7, 2014

As a Starwood Preferred Guest I am quite used to their product. This hotel is great for quick overnights close to the airport. The shuttle service was on time and well run. The rooms were clean and amenities plentiful. The restaurant served decent food quite late which was appreciated since by arrival was delayed by storms. Due to storms and... More 

Helpful?
Thank Gary K
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

We were delighted to read your review and so pleased that your overall stay was enjoyable. Your recommendation is greatly appreciated and we hope to have another opportunity to welcome you back. Kind regards, Jon K. Wubbena, CHA General Manager More 

Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 5, 2014

Clean hotel and good experience. One employee who went above and beyond was Cecilia Suarez at Sheraton Miami. Sheraton should be very proud to have an associate Like Cecilia working for them. Overall we had a great experience at the this property. Clean rooms, helpful staff. Great food!. This a great Sheraton restaurant.

Helpful?
1 Thank Muqeet M
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed our hospitality and appreciate your recognition of our associates. I will share your comments with our teams and especially with Claudia from our restaurant. We hope to see you again very soon. Kind regards, Jon K. Wubbena, CHA General Manager More 

Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 5, 2014

It took a full 20 minutes before the ice cold water in the shower at the Sheraton Miami got a little bit warm. Forgiveable, but wasteful. The air conditioning here didn't work at all. I kept setting it lower and lower throughout the night, hoping for any relief from the hot, humid and very stuffy room. Couldn't get a breeze... More 

Helpful?
Thank Nora B
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience but it is apparent in this case that we fell short. We apologize for the deficiencies you encountered and hope... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 4, 2014 via mobile

Our stay here was for 1 night, we had flown in from Orlando and we drove the next day to the keys so that we could enjoy the scenery! Back to our stay, it was ok. Definitely does NOT meet Starwood's level of service! The 1st room we entered had a very loud door that squeaked loudly every time it... More 

Helpful?
1 Thank Simon5066
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it appears that we missed several opportunities with your visit. We are terribly sorry for the deficiencies you encountered with your room and we shared your findings with our operations team so that we may avoid a recurrence. Please know that your... More 

Frankfurt, Germany
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed July 1, 2014

As a Starwood Preferred Guest found compared with other Sheraton Airport property very deluding. Poor drinks offer at the bar, poor amenities in the room. All carpet close to the window totally wet after the rain storm that occurred before our arrival.

Helpful?
Thank Gourmet67_11
Oslo, Norway
Level Contributor
71 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed June 30, 2014

Unfortunately, Lufthansa sent me (and a whole lot of other passengers) after cancelling their A380 MIA-FRA on June 30th to this hotel. The events at the airport post-cancellation was a struggle, but why Lufthansa chose to make their passengers suffer more by sending us to this hotel is puzzling. First of all the hotel shuttle driver was totally unhelpful. All... More 

Helpful?
Thank Aaaage
Toronto, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 30, 2014

The best part about this hotel is the people working there. Every one of the staff I interacted with treated me as if I was the most important person that they talk to that day. The room I stayed in was on the club floor. It was a fine room. A little dated, but clean, and no odor. The noise... More 

Helpful?
Thank RegularTraveller888
Jacksonville, Florida
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed June 28, 2014 via mobile

This place does not deserve a 4 star and also the Sheraton badge ! Old bathrooms, no refrigerator , no proper parking and too much of air traffic sound pollution inside the rooms Not advisable if you are looking for a good nights sleep . Will not come back again

Helpful?
1 Thank Rohit R
JonW338, General Manager at Sheraton Miami Airport Hotel, responded to this review

Thank you for your recent post. We always appreciate hearing from our guests no matter what the circumstances as we are always looking for ways in which we can improve the overall guest experience. We have had several upgrades over the years and most recently, upgrades to guest room and corridor carpets and marble in our bathrooms. We will continue... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Rickenbacker Restaurant
Rickenbacker Restaurant
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located minutes from Miami's airport, our hotel provides the perfect venue for business meetings, conferences, and seminars. Contact us today to plan the perfect event. ... more   less 

Additional Information about Sheraton Miami Airport Hotel

Address: 3900 NW 21st Street, Miami, FL 33142-6704
Location: United States > Florida > Miami
Price Range: $96 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Miami Airport Hotel 3.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Wyndham Miami
Miami Wyndham
Hotel Style:
#10 Best Value Hotel in Miami
#11 Business Hotel in Miami
#37 Family Hotel in Miami
#38 Romantic Hotel in Miami
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