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DoubleTree by Hilton & Miami Airport Convention Center

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DoubleTree by Hilton & Miami Airport Convention Center
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1,497 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton & Miami Airport Convention Center
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Showing 1,174: English reviews
Connecticut
Reviewed January 5, 2016 via mobile

Our family stayed 4 nights at the Miami Airport Doubletree over the Christmas holiday. We booked a room on the executive floor since we are a family with three children and we needed enough room to sleep 5. Our room had two double beds plus a fold out chair. The room was larger than a standard room so it worked...

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1Thank ConnecticutStrider
Chicago, Illinois
Reviewed December 30, 2015 via mobile

We had an unexpected layover and American Airlines recommended this hotel. It was clean and beds were comfortable. Bar restaurant was good too. We are Hilton honors members and stayed on the upper floors that were designated for HH members. Cookie good at check in too.

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1Thank WindyCitytraveler500
Son, Norway
Reviewed December 19, 2015

Rang the hotel from the airport and the shuttle picked us up promptly without hassle. Checked in at hotel; we had booked an executive room. No information about facilities/breakfast given at that point, but I know that sometimes that information is contained in an envelope in the room. Not this time. Three lifts, we were on the top floor, large...

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Thank Vardomannen
Dallas, Texas
Reviewed December 19, 2015

Shuttle to/from airport is very convenient. The hotel staff is friendly and accommodating. The breakfast buffet is varied and fresh. Good eating. The warm cookie at arrival is tops! Bar food service tends to be slow but food is good.

Review collected in partnership with DoubleTree by Hilton
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1Thank AurMad
Reviewed December 19, 2015 via mobile

Airport shuttle... prompt and quick but hotel phone line was so busy I had to text my parents to have them tell front desk we were waiting. Possibly all the airline personnel were calling at the same time? Check in... friendly, greeted me as a hilton member but had to wait behind all the airline personnel check in...by the time...

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1Thank Jermaine H
Adolfo M, Manager at DoubleTree by Hilton & Miami Airport Convention Center, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We have reviewed our procedures so that in the future we can make it right! Hope that next time you’re in the...

Reviewed December 15, 2015 via mobile

The hotel was nice. My room wasn't as clean as I thought it should be, hair in tub, odd smell to the room, amenities like regular coffee were missing and incredibly slow draining tub and Luke warm water at best. Not impressed at all.

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Thank Chieflangley22
Adolfo M, Manager at DoubleTree by Hilton & Miami Airport Convention Center, responded to this review

Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We make every effort to be sure our rooms meet the highest housekeeping standards. If you could please contact...

Reviewed December 14, 2015 via mobile

Pros: 4 miles from airport so easy in and out for our flight Front desk check in person Leonda was very nice They have an executive lounge Good happy hour Cons: Horrible wifi - between two iPads and an iPhone cannot pick up wifi signal Everything is old - hotel badly in need of renovation Got stuck in elevator......door closed...

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Thank Andywoo1
Adolfo M, Manager at DoubleTree by Hilton & Miami Airport Convention Center, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We will address the issues you had during your stay with our staff and hope that next time you’re in the area,...

Sun Prairie WI, United States
Reviewed December 14, 2015

The room was clean and comfortable. The food at the hotel restaurant was good. The shuttle service was horrible. We needed the airport shuttle November 30 and December 9. Both times we had to call 3 times before we were picked up.

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1Thank Karla H. S
Rennes, France
Reviewed December 13, 2015

This hotel is one of these big "accomodation factories" with a huge flow of guests of any profile, i.e. some business travellers, some airline crews, and a lot of tourism or occasional travelling guests. As a result, front desk staff offers a very impersonal welcome attention and quality of accomodation varies a lot according to luck and profile of room...

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Thank Pierre T
Reviewed December 8, 2015 via mobile

I am here for 2 days.. Unfortunately the worst hotel around.. Unfriendly staff.. SO CALLED BREAKFAST without a cereal and peanut butter ham or cheese. The waitresses are waiting next to breakfast buffet like you gonna stole something.. When you ask for a coffee it takes 10 min. They treat everyone like prisoner.. Even 1 star is too much for...

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1Thank Harun D
Adolfo M, Manager at DoubleTree by Hilton & Miami Airport Convention Center, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. The management is interested in speaking with you. If you could...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly renovated guest rooms will let you know "It's So Miami"! From business to pleasure the DoubleTree by Hilton Hotel Miami Airport & Convention Center's convenient location to the Miami International Airport (MIA) is adjoined to the Miami International Merchandise Mart and the Miami Airport Convention Center (MACC). Shop, meet or just enjoy all of Miami from this destination spot. Situated by the Waterford Blue Lagoon Business District and offering easy highway access to the Downtown attractions, Coconut Grove shopping and South Beach nightlife. This hotel in Miami, FL offers a beauty salon, a plaza of shops and gift stores, and 24-hour complimentary airport transportation to and from MIA Airport. The spacious over-sized guest rooms, 17 suites for entertaining and the complimentary guest room WiFi are just starters. Be sure to visit the large fitness facility, featuring locker rooms, state-of-the-art cardio vascular equipment and even an area for a game of basketball. The temperature controlled outdoor pool and whirlpool is a great choice to relax and/or visit friends and family. Grab and Go food favorites at Au Bu Pain along with 24 hour food service are surpassed only by the three restaurants/lounges featuring an array of culinary creations. Be sure to include a evening of dining on fine steaks and fresh Florida seafood at Rioja Grille. Consider hosting a meeting in this Miami, Florida hotel's 172,000 sq. Ft. Of modern meeting and tradeshow space. Imagine almost 60 individual meeting rooms including boardrooms, multiple ballrooms from 7,000 to 28,000 sq. Ft., Ground level exposition space of over 70,000 sq. Ft. Bring together groups from 10 to 6000 at the MACC. ... more   less 

Additional Information about DoubleTree by Hilton & Miami Airport Convention Center

Address: 711 NW 72nd Avenue, Miami, FL 33126 (Formerly Miami Mart Airport Hotel)
Location: United States > Florida > Miami
Price Range: $133 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton & Miami Airport Convention Center 3.5*
Number of rooms: 334
Reservation Options:
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Also Known As:
Doubletree By Hilton And Miami Airport Convention Center
Doubletree By Hilton & Miami Airport Hotel Miami
Doubletree Miami Mart Airport Hotel
Sheraton Mart Hotel
Miami Mart
Sheraton Miami
Hotel Style:
#13 Spa Hotel in Miami
#34 Business Hotel in Miami
#36 Family Hotel in Miami
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton & Miami Airport Convention Center staff and other travelers.
35 questions
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Questions? Get answers from DoubleTree by Hilton & Miami Airport Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Junior suites, rooms without door to a connecting room and rooms without balcony are probably to prefer”
 of 5 bubbles christefan1, 1 week ago | Read review
“The rooms are large and quite luxurious.”
 of 5 bubbles 255ianw, Oct 27, 2016 | Read review
“Hilton Honors- 10th floor. Quiet.”
 of 5 bubbles lovetravelling0820, Oct 14, 2016 | Read review
“for purpose my room was excellent”
 of 5 bubbles jrmds21, Aug 24, 2016 | Read review
“Hilton Honors floors 11th and 12th”
 of 5 bubbles FinnHelsinki, Jul 22, 2016 | Read review
5 of 5
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