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DoubleTree by Hilton & Miami Airport Convention Center

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DoubleTree by Hilton & Miami Airport Convention Center
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1,573 Reviews from our TripAdvisor Community

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Showing 1,234: English reviews
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Delray Beach, United States
Reviewed 4 days ago NEW

Almost 72 hours without AC in Florida. Never a mention when checking in and refusal to refund or relocate. Overall condition is in poor condition. Hot Tub not working. Coffee machine not working and next available coffee $3.00

Review collected in partnership with DoubleTree by Hilton
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Thank Y462CTkevind
Rochester, New York
HOTEL’S FAVORITE REVIEW
Reviewed February 14, 2017 via mobile

Doubletree at the Miami international airport has a convenient location because they are located between Fort Lauderdale and all the attractions of South Beach. They have a mall attached to the hotel that sells mainly items for women. Now for the Doubletree. Yes they have warm cookies at check in and You do pay for parking so I recommend the...

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1Thank flyerNewYork
About Hotel's Favorite Review
William S, Guest Relations Manager at DoubleTree by Hilton & Miami Airport Convention Center, responded to this review

Thank you for reviewing our hotel. We appreciate your feedback and we take the time to share it with our staff. We hope your travels bring you back our way in the future. Sincerely, William S

Davie, Florida
Reviewed 5 days ago NEW

When the hotel staff is as rude, unhelpful, and inattentive as this, who needs enemies? Only stay here if you like the sounds of loud construction, and having no air conditioning. I won't be back here ever again.

Review collected in partnership with DoubleTree by Hilton
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1Thank jbeaver1989
Santo Domingo, Dominican Republic
Reviewed 5 days ago NEW

Negligence, The front desk manager Austin, He is over the hilton Honor system and blocked our App resources, He block our access to the room without reason and with no previous notice, based on his angry actitud. And front desk base their information in lies. 2 days without air conditioner and not even an excused was received from the hotel...

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1Thank 2475La
Palm Beach Gardens, Florida
Reviewed 6 days ago NEW

Air conditioning was broken. Were told for 3 days it will be fixed in an hour. Offered a free cookie as compensation for a $170 a night room with no air conditioning. Staff in the restaurant was awful. No refills on flat sodas. Good took an hour even though there were only 4 other table eating there.

Review collected in partnership with DoubleTree by Hilton
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1Thank Tara L
Miami, United States
Reviewed 6 days ago NEW

I've stayed in this hotel without a choice year after year for conventions and they really overprice and fail to meet expectations. This year they had been without AC for a couple of days before my checkin and still did not notify me. I had to spend the night on the hallway floor trying to keep cool with fans I...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank ibelisem
Banyumas
Reviewed 1 week ago NEW

I was arrived at Miami just before dawn and takes the shuttle to the hotel from the airport (the car is very cozy and you can't miss it by the looks ! ) , the staff greets me with very friendly smile,the room is really nice it comes with double bed and a bathtub. the breakfast is really good i...

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Helpful?
Thank Kevin A
Reviewed 1 week ago

This is my edited review. Breakfast was average and pricey. The staff were actually really friendly, but they decided to add a $10 tip to my breakfast. I signed the slip and left a cash tip for breakfast. $18.53 for scrambled eggs and sausage from the buffet. Charge showed up as $28.53 on my CC card. Had to contact accounting...

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1Thank CMoosWork
Reviewed 1 week ago via mobile

They had been working on the A.C. for the previous 3 days prior to our arrival but did not notify any of the guests that the A.C was not working. People slept in the lobby and by the pool on Friday night. After many hours of being told it would be up in an hour . I had checked in...

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Helpful?
1Thank Linda e
Miami, Florida
Reviewed 1 week ago

The air conditioning did not work upon arrival at 3pm. I was not notified at all by the front desk nor offered any reasonable window of repair. I left the room, and came back at 10pm, hoping​ that any necessary procedures had been done in order to rectify the cooling problem. They were not, and the room was just as...

Review collected in partnership with DoubleTree by Hilton
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1Thank gabrielaO2460UU
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly renovated guest rooms will let you know "It's So Miami"! From business to pleasure the DoubleTree by Hilton Hotel Miami Airport & Convention Center's convenient location to the Miami International Airport (MIA) is adjoined to the Miami International Merchandise Mart and the Miami Airport Convention Center (MACC). Shop, meet or just enjoy all of Miami from this destination spot. Situated by the Waterford Blue Lagoon Business District and offering easy highway access to the Downtown attractions, Coconut Grove shopping and South Beach nightlife. This hotel in Miami, FL offers a beauty salon, a plaza of shops and gift stores, and 24-hour complimentary airport transportation to and from MIA Airport. The spacious over-sized guest rooms, 17 suites for entertaining and the complimentary guest room WiFi are just starters. Be sure to visit the large fitness facility, featuring locker rooms, state-of-the-art cardio vascular equipment and even an area for a game of basketball. The temperature controlled outdoor pool and whirlpool is a great choice to relax and/or visit friends and family. Grab and Go food favorites at Au Bu Pain along with 24 hour food service are surpassed only by the three restaurants/lounges featuring an array of culinary creations. Be sure to include a evening of dining on fine steaks and fresh Florida seafood at Rioja Grille. Consider hosting a meeting in this Miami, Florida hotel's 172,000 sq. Ft. Of modern meeting and tradeshow space. Imagine almost 60 individual meeting rooms including boardrooms, multiple ballrooms from 7,000 to 28,000 sq. Ft., Ground level exposition space of over 70,000 sq. Ft. Bring together groups from 10 to 6000 at the MACC. ... more   less 

Additional Information about DoubleTree by Hilton & Miami Airport Convention Center

Address: 711 NW 72nd Ave, Miami, FL 33126-3001 (Formerly Miami Mart Airport Hotel)
Location: United States > Florida > Miami
Price Range: $127 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton & Miami Airport Convention Center 3.5*
Number of rooms: 334
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Also Known As:
Doubletree By Hilton And Miami Airport Convention Center
Doubletree By Hilton & Miami Airport Hotel Miami
Doubletree Miami Mart Airport Hotel
Sheraton Mart Hotel
Miami Mart
Sheraton Miami
Hotel Style:
#14 Spa Hotel in Miami
#34 Business Hotel in Miami
#36 Family Hotel in Miami
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton & Miami Airport Convention Center staff and other travelers.
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Questions? Get answers from DoubleTree by Hilton & Miami Airport Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try other hotel”
2475La, 5 days ago | Read review
“If you are Hilton Honors, you get a room on one of the top floors which are much quieter.”
chaslin19, Mar 6, 2017 | Read review
“Junior suites, rooms without door to a connecting room and rooms without balcony are probably to prefer”
christefan1, Jan 11, 2017 | Read review
“The rooms are large and quite luxurious.”
255ianw, Oct 27, 2016 | Read review
“Hilton Honors- 10th floor. Quiet.”
lovetravelling0820, Oct 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question