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DoubleTree by Hilton & Miami Airport Convention Center

Priceline$83*
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05/14/2017 05/15/2017
1 room 2 adults 0 children
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DoubleTree by Hilton & Miami Airport Convention Center
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1,578 Reviews from our TripAdvisor Community

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Showing 1,239: English reviews
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Addis Ababa
Reviewed yesterday NEWvia mobile

Stayed six night on a business trip. Yes, its a bit outdated, but what wonderfully spacious rooms! Clean, lots of room for everything, and great view fron tenth floor rightside rooms. Staff were very warm and helpful. The only letdown was the breakfast in the executive lounge on the 11th floor. Short on variety and flavor. Other than that, the...

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Helpful?
Thank Kalamare
Rochester, New York
HOTEL’S FAVORITE REVIEW
Reviewed February 14, 2017 via mobile

Doubletree at the Miami international airport has a convenient location because they are located between Fort Lauderdale and all the attractions of South Beach. They have a mall attached to the hotel that sells mainly items for women. Now for the Doubletree. Yes they have warm cookies at check in and You do pay for parking so I recommend the...

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Helpful?
1Thank flyerNewYork
About Hotel's Favorite Review
William S, Guest Relations Manager at DoubleTree by Hilton & Miami Airport Convention Center, responded to this review

Thank you for reviewing our hotel. We appreciate your feedback and we take the time to share it with our staff. We hope your travels bring you back our way in the future. Sincerely, William S

Trelawny
Reviewed 3 days ago NEW

needed an overnight on a stop over while passing through Miami. met all my expectations and was very convenient for the stated purpose. breakfast was very good quality. if in the area I would use again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank BZTMAN
Arizona
Reviewed 5 days ago NEW

This Hotel could be the worst doubletree in US. It is old, outdated, and is missing the amenities you would expect from a doubletree hotel; it should have a big sign in the front saying: Stay somewhere else when staying in Miami. Some examples: No A/C during an entire week!!! SERIOUSLY IN MIAMI??? Pools conversely are freezing cold and dirty...

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Helpful?
Thank CAA A
Management response:

Thank you for taking time to comment on your recent stay. We apologize for the less than excellent experience you had, particularly with the AC. This was an unforeseen mechanical issue that was given the highest priority to repair. We engaged several vendors to address the issue. Unfortunately it was made more challenging as it was a holiday weekend and...

Surrey, United Kingdom
Reviewed 5 days ago NEW

Spend last weekend at the mentioned hotel that should be called better an ironworks, laundry, bakery, etc. The air conditioning never worked, (imaging miami almost summer) I asked to speak to the manager and they (front desk) told me that I would be attended, his name is Jon Wubbena or something like that. He left me stranded waiting an hour...

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Helpful?
Thank Ralph M
Management response:

Thank you for taking the time to provide your comments. I apologize that I was not able to connect with you during your visit. I hope you will plan a return visit so that you will see that this is not typical of our hotel and staff. Please feel free to reach out to me directly if I can be...

Fort Lauderdale, United States
Reviewed 1 week ago NEW

I have stayed here multiple times. Of note, please make sure you put up the do not disturb sign. We had an incident of a maid knocking very loudly at our door in the morning and entering in and saying "Leaving?" when it was obvious we were not. Be aware that the breakfast for executive lounge is only until 9:30am...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank K8052NVnicolea
Management response:

Please forgive us for disturbing you in the morning. For the future, please do take advantage of the Do Not Disturb sign. You may also double lock your door to prevent entry from any staff member. I hope that on your next visit we can meet in person. Thank you for your loyalty.

Delray Beach, United States
Reviewed 1 week ago

Almost 72 hours without AC in Florida. Never a mention when checking in and refusal to refund or relocate. Overall condition is in poor condition. Hot Tub not working. Coffee machine not working and next available coffee $3.00

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Y462CTkevind
Davie, Florida
Reviewed 1 week ago

When the hotel staff is as rude, unhelpful, and inattentive as this, who needs enemies? Only stay here if you like the sounds of loud construction, and having no air conditioning. I won't be back here ever again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank jbeaver1989
Santo Domingo, Dominican Republic
Reviewed 1 week ago

Negligence, The front desk manager Austin, He is over the hilton Honor system and blocked our App resources, He block our access to the room without reason and with no previous notice, based on his angry actitud. And front desk base their information in lies. 2 days without air conditioner and not even an excused was received from the hotel...

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Helpful?
1Thank 2475La
Management response:

I am very happy to hear that our Room Service staff were excellent. I am sorry to hear that you felt that our Manager and front office team were not as accommodating. I do not know the details of your experience, but would welcome the chance to discuss them with you. Please contact me directly at your convenience.

Palm Beach Gardens, Florida
Reviewed 1 week ago

Air conditioning was broken. Were told for 3 days it will be fixed in an hour. Offered a free cookie as compensation for a $170 a night room with no air conditioning. Staff in the restaurant was awful. No refills on flat sodas. Good took an hour even though there were only 4 other table eating there.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Tara L
Management response:

Thank you for your review. Please accept my apology for your recent experience. We did have an unexpected mechanical failure during the Easter Weekend. It was beyond our control, but we did work continuously to fix the problem. I will speak with our Manager to review your comments about the soda and the wait time. This is not typical for...

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05/14/2017 05/15/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly renovated guest rooms will let you know "It's So Miami"! From business to pleasure the DoubleTree by Hilton Hotel Miami Airport & Convention Center's convenient location to the Miami International Airport (MIA) is adjoined to the Miami International Merchandise Mart and the Miami Airport Convention Center (MACC). Shop, meet or just enjoy all of Miami from this destination spot. Situated by the Waterford Blue Lagoon Business District and offering easy highway access to the Downtown attractions, Coconut Grove shopping and South Beach nightlife. This hotel in Miami, FL offers a beauty salon, a plaza of shops and gift stores, and 24-hour complimentary airport transportation to and from MIA Airport. The spacious over-sized guest rooms, 17 suites for entertaining and the complimentary guest room WiFi are just starters. Be sure to visit the large fitness facility, featuring locker rooms, state-of-the-art cardio vascular equipment and even an area for a game of basketball. The temperature controlled outdoor pool and whirlpool is a great choice to relax and/or visit friends and family. Grab and Go food favorites at Au Bu Pain along with 24 hour food service are surpassed only by the three restaurants/lounges featuring an array of culinary creations. Be sure to include a evening of dining on fine steaks and fresh Florida seafood at Rioja Grille. Consider hosting a meeting in this Miami, Florida hotel's 172,000 sq. Ft. Of modern meeting and tradeshow space. Imagine almost 60 individual meeting rooms including boardrooms, multiple ballrooms from 7,000 to 28,000 sq. Ft., Ground level exposition space of over 70,000 sq. Ft. Bring together groups from 10 to 6000 at the MACC. ... more   less 

Additional Information about DoubleTree by Hilton & Miami Airport Convention Center

Address: 711 NW 72nd Ave, Miami, FL 33126-3001 (Formerly Miami Mart Airport Hotel)
Location: United States > Florida > Miami
Price Range: $124 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton & Miami Airport Convention Center 3.5*
Number of rooms: 334
Reservation Options:
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Also Known As:
Doubletree By Hilton And Miami Airport Convention Center
Doubletree By Hilton & Miami Airport Hotel Miami
Doubletree Miami Mart Airport Hotel
Sheraton Mart Hotel
Miami Mart
Sheraton Miami
Hotel Style:
#14 Spa Hotel in Miami
#34 Business Hotel in Miami
#36 Family Hotel in Miami
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton & Miami Airport Convention Center staff and other travelers.
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Questions? Get answers from DoubleTree by Hilton & Miami Airport Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No good room in Miami without A/C”
caaa2017, 5 days ago | Read review
“find another place, please.”
851ralphm, 5 days ago | Read review
“Try other hotel”
2475La, 1 week ago | Read review
“If you are Hilton Honors, you get a room on one of the top floors which are much quieter.”
chaslin19, Mar 6, 2017 | Read review
“Junior suites, rooms without door to a connecting room and rooms without balcony are probably to prefer”
christefan1, Jan 11, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$83* /night
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HotelQuickly$129
Expedia.com$107
Hotwire.com$109
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*Disclaimer
Prices are for 1 room, 2 adults
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