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DoubleTree by Hilton Hotel Miami Airport & Convention Center

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711 N.W. 72nd Avenue, Miami, FL 33126
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Traveler (591)
360
Panoramas (12)
Room & Suite (272)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Miami Airport & Convention Center
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#74 of 152 hotels in Miami
Location
3.9
Cleanliness
3.9
Service
3.8
Value
3.6
Stay at DoubleTree by Hilton Miami Airport Convention Center to take care of business or pleasure and enjoy this advantageous location situated in the heart of the Greater Miami Area. This Miami, Florida hotel adjoins the Miami Airport Convention Center (MACC) & Shopping Mall of the Miami International Merchandise Mart. Easy access to Miami International Airport (MIA), just 10 - 12 minutes / 3 miles from the terminal. Adjacent to the Waterford Blue Lagoon Business District, and only minutes to the downtown attractions, Wynwood Art District, Coconut Grove shopping, Port of Miami (Cruise Capital of the World), Everglades, as well as Miami's Internationally famous South Beach, with its Art Deco Panache & Sizzling South Florida Night life. Relish a warm chocolate chip cookie and an even warmer welcome from our helpful and friendly staff. Expect amenities that will make your stay comfortable & convenient, including 334 oversized guest rooms, 17 of which are suites.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
2737Reviews63Q+A100Room tips
Traveler rating
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Most Recent
Alice B wrote a review Sep 14
Venice, Florida61 contributions23 helpful votes
Self parking was extremely inconvenient. Musty smell when entering Lobby. Run down room that needed updating. NO HOT WATER for showers. Food from restaurant in room was excellent. Just now what we expected from Hilton.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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adjensen wrote a review Apr 2021
Port Orange, Florida80 contributions77 helpful votes
Hotel's Favorite
Just stayed for one night ahead of a flight to Jamaica, and we really enjoyed our stay! Hotel was busy, but we never felt crowded. Very clean environment and everyone wears masks and social distances. Although the bar opens at 5:00pm, we noticed a man setting things up at around 4pm and he let us sit at the bar, made us drinks and we had a thoughtful and engaging conversation. Though he wasn’t the bartender (he’s a manager,) Bobby was the perfect host and made some incredible mojitos! Great location if you’re going to the airport (probably Port of Miami, too, if we ever start cruising again!) very nice facilities and amazing staff! We will always stay here when flying out of MIA.
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Date of stay: April 2021Trip type: Traveled with family
Room Tip: We did the valet parking, because it didn’t appear to cost more and was very convenient
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Naomy Gonzalez, Guest Services / Front Office at DoubleTree by Hilton Hotel Miami Airport & Convention Center
Responded May 25, 2021
Thank you for selecting our hotel prior to your trip to paradise. I am so glad Bobby was able to make your stay so memorable. I can assure you he is an amazing asset to our team and shows it daily. We can not wait to see you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kevin C wrote a review Sep 5
1 contribution
Katherine at the front desk needs basic customer service and operations training. We had a eStandby upgrade for a suite and she said even though there was availability, “it didn’t go through.” When I told her to read the email, she refused and made a fit like a small child. Very unprofessional and sad. The pool, building, and room itself are very outdated and in desperate need of maintenance and remodeling. We tried to use the jacuzzi, but the device to control the jets was not functioning. The only nice experience we had was when we went to the bar to grab dinner. Julio was very courteous, attentive, and friendly during the whole meal.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Parking is not free
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Clayton m wrote a review Aug 2022
Reading, PA, United States5 contributions
This hotel was good overall but there was one big issue, roaches. I had roaches in my room, yuck! ROACHES! The front desk was very accommodating. The hotel was mostly clean and the bar was cool to relax with a nice cocktail.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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jesse w wrote a review Aug 2022
Bradenton, Florida4 contributions
The room was not clean, hair from previous guest was in bath. The toilet did not work properly. hot water on sink did not work at all. I tried reaching out to the Hotel, but they were unresponsive. Asked for customer service credit due to so much wrong with the room. no response. If you are happy to pay nearly $200 for a minimally functional room with other guests body parts in the tub, have at it. just not for me.
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Date of stay: June 2022
Rooms
Location
Service
Room Tip: dont stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Romano-2002 wrote a review Aug 2022
Montreal, Canada35 contributions57 helpful votes
We were very well welcomed at the hotel (welcome cookies), and the personnel was very friendly, but there were many issues with our stay : 1. The bathroom sink was barely working, almost no water was coming out 2. The carpet was dirty, the furniture was outdated 3. Very poor room cleaning service : repeatedly missing towels and other amenities everyday, vacuuming not done…etc. However, their gym is well worth a visit : very nice basketball court and modern installations.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Trip39124 wrote a review Aug 2022
Benito Juarez Municipality, Mexico2 contributions
We travel tu Europe for business several times a year and have chosen Double Tree Miami Airport as our preferred Hotel in Miami. It is very clean, employees always very nice an food excellent. The location is superb. Something that we noticed is that every time that we return to Double Tree Airport we start to see constant improvements. Slowly slowly is getting better and better Congratulations Hilton. Congratulations Double Tree. Keep doing a good job.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ms. Fox wrote a review Jul 2022
1 contribution1 helpful vote
Do not stay here. We had no towels for 2 of the 3 days we were there. They only offered me 10k points as compensation. A one night stay is 44k points! The staff of Doubletree are thee worse. They take your money and offer nothing in return. To the management, please do not come on here and leave a fake response as if you care.
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Mel R. wrote a review Jul 2022
23 contributions5 helpful votes
This rating is warranted for the following reasons: Poor Customer Service, wasting both my time and hard earned cash. My in-laws were not able to travel back to the U.S. from their vacation due to last minute COVID restrictions imposed by the country visited. After contacting the Doubletree to attempt to cancel the reservation, I was well aware that the reservation made was non-refundable but figured there had to be some form of exception due to the pandemic. I was told by a Supervisor (whose name I wont mention out of respect) that the reservation would be canceled and refunded due to the COVID pandemic. My refund was never issued, I tried calling the hotel again and was told that the room was canceled and a refund had already been issued. The Supervisor I spoke to said he would send me an email confirming the cancellation as soon after we got off the phone. After a week dealing with this issue. I spoke with another Agent at the hotel about this and they said they would refer my concern to one of their supervisors. The Hotel agent didn't bother to ask me for any information regarding my reservation. This hotel agent clearly didn't want any part of this, and was simply trying to get me off the phone. I had no other choice but to dispute the charges with my credit card. They said they would research the discrepancy and get back to me with the results after two weeks. After the two weeks, I get a letter stating that they considered the disputed charge as valid. Stating that the hotel did not have a record of the cancelation meeting policy guidelines. The hotel was dishonest and unethical in handling this situation. All they had to say was "NO" the pandemic is no exception to the rule and I would've accepted that, but don't lie to me and pretend to be taking care of the problem. Never again will I book this Hotel.
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Date of stay: January 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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billd811 wrote a review Jul 2022
Myrtle Beach, South Carolina11 contributions16 helpful votes
This hotel is outdated Paid for 2 rooms one got a fridge the other didn't Paid same price. Elevator broke down several times where fire company had to come to rescue people. Hole in wall of room. Drain broke in tub and toilet seal broken with a leak no one came to fix. The room is clean however everything is not in walking distance. Shuttle says it is every 30 minutes however this isn't true. I waited an hour to get to hotel Leaving they told me any minute and that was 45 minutes later I called an Uber. Breakfast buffet was good just remeber they add tip to all purchases. Bright side Ana the maid was great tried to help Room was clean.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$135 - $229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton & miami airport hotel miami, doubletree by hilton and miami airport convention center, doubletree miami mart airport hotel, miami mart, sheraton mart hotel, sheraton miami
FORMERLY KNOWN AS
Miami Mart Airport Hotel
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
334
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Frequently Asked Questions about DoubleTree by Hilton Hotel Miami Airport & Convention Center
What are some of the property amenities at DoubleTree by Hilton Hotel Miami Airport & Convention Center?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Hotel Miami Airport & Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Miami Airport & Convention Center?
Yes, valet parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Miami Airport & Convention Center?
Conveniently located restaurants include Caribe Cafe Restaurant, Wendy's, and Doubleshot Tapas and Burger Bar.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Miami Airport & Convention Center?
Yes, guests have access to a pool and a fitness center during their stay.
Does DoubleTree by Hilton Hotel Miami Airport & Convention Center have an airport shuttle?
Yes, DoubleTree by Hilton Hotel Miami Airport & Convention Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does DoubleTree by Hilton Hotel Miami Airport & Convention Center have airport transportation?
Yes, DoubleTree by Hilton Hotel Miami Airport & Convention Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel Miami Airport & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel Miami Airport & Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel Miami Airport & Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel Miami Airport & Convention Center?
The staff speaks multiple languages, including English and Spanish.