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The location was perfect and the staff friendly and courteous. I would stay in this property again when I am in the area. The bar/restaurant had good food options and attentive staff. Valet parking provided and the room was clean and in good order.
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We selected this property based on the very positive reviews on TA and stayed one night pre-cruise out of Miami.
We could not have been more pleased with our choice. The front desk staff was very efficient, friendly and could not have been more helpful....More
Response from miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne BayResponded 3 weeks ago
Thank you for your review. We are glad you chose to stay with us prior to sailing and enjoyed your visit. We hope to have you visit again soon.
Pros: Booked 3 nights for an in town conference. We stayed in the King Bed Grand Suite Balcony Bay View room on the 9th floor which is the highest floor on the hotel side. Condo's are on the upper floors & have a separate entrance....More
We stayed here mid January, our room was not quite finished. There are 2 paint cans left in the walk in area of the closet. There was also what looks to be a bidet next to the toilet yet it isn’t plumbed in. Housekeeping both...More
1 Thank Kimberley M
Response from miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne BayResponded 2 days ago
Thank you for your recent review regarding you stay at our hotel. We are very sorry you were unhappy with a few things during your stay, all of which have been addressed with our staff and maintenance team. We appreciate your feedback, and will...More
Room was exceptional. The staff was so helpful. It's so close to the port and easy to get to. There's a trolley that stops in front that will take you to many locations and its free. We had a great time.
Thank Willam D
Response from miabs_ds, Director of Sales at Doubletree by Hilton Grand Hotel Biscayne BayResponded 5 days ago
Thank you for your feedback. We are glad you had a wonderful stay. It was our pleasure to be helpful and make your visit memorable and enjoyable. We hope to have you stay with us again soon.
$168 - $451 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#31 Family Hotel in Miami
#37 Business Hotel in Miami
Non-Smoking Rooms ,
Number of rooms
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Response from 103curryfan | Reviewed this property |
I can’t not answer this question but call the hotel directly, the staff is awesome and will be very accommodating. I had to call to change my reservation from direct pay to hilton honor points and the representative stayed... More
I can’t not answer this question but call the hotel directly, the staff is awesome and will be very accommodating. I had to call to change my reservation from direct pay to hilton honor points and the representative stayed with me on the phone while I made the change online....verified he had received the change and stated they looked forward to seeing us again. Great customer service...
They do give perks for rewards members. Have not attained Diamond yet but I noticed a sign at check in stating something about vouchers for meals at certain levels. It does not hurt to ask although your information should be... More
They do give perks for rewards members. Have not attained Diamond yet but I noticed a sign at check in stating something about vouchers for meals at certain levels. It does not hurt to ask although your information should be in the computer when you check in. There are plenty of places to eat on the premises as the hotel is connected to a small shopping area. I do not recommend room service for dining it was not good and the prices were sky high! The dishes sat outside my hotel room door for TWO days until I removed them myself. Just FYI.