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Doubletree by Hilton Grand Hotel Biscayne Bay

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1717 North Bayshore Drive, Miami, FL 33132-1180
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Doubletree by Hilton Grand Hotel Biscayne Bay
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1,632 Reviews from our TripAdvisor Community

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Showing 1,353: English reviews
Phoenix, AZ
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here before a cruise. Check in was a breeze. The trip to the room was just ridiculous! Hiked a mile around the hallway that seemed to follow the perimeter of the hotel and then had to carry luggage up stairs! What the heck! The smell and the hot humidity from no AC in the hallway was not a great... More 

Helpful?
Thank Shon Q
Clewiston, Florida
1 review
4 of 5 stars Reviewed 4 days ago NEW

Good service, comfortable room, good location. The staff could have been more service oriented, and the restaurants on site were meh with their service. Also I had to ask for checkout slip as they were too busy to put under the door as usual.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Trish6366
Hickory, North Carolina
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This was a great hotel for me and my fiancé considering I used my HiltonHonors points. I stayed here once before 4 years earlier for work and enjoyed it then. The view of the bay was great! We really enjoyed being able to walk around to so many shops, restaurants and the park nearby for the concert (The Cure). I... More 

Helpful?
Thank woods7079
Sao Paulo, SP
Level Contributor
52 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 1 week ago

We got an upgrade and our room was a 3 bedroom apartment. The room was perfect, a lot of space, beautiful view, kitchen was huge, I could live there for a while. We did not stay at the hotel side though, we were in the residences. This was good and bad and the worst part was not having towels or... More 

Helpful?
Thank ale_esteves
Buffalo, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a wonderful hotel. . The staff was amazing and couldn't be more accommodating. I was very happy with the location which is walking distance from anything one might need. Plus several restaurants on the premises.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank jaymesr
Orlando, Florida
1 review
4 of 5 stars Reviewed 1 week ago

Went for a concert and had a very nice stay in a beautiful room overlooking the bay. Lot of easily accessed restaurants and shops. Sliding glass doors very hard to use but being replaced soon. Staff helpful

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank kristines173
Lafayette, Louisiana
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel. Staff, quality of room, service, and cleanliness are great. If you don't like your bedroom to be bright at night, don't stay here. Curtains / Blinds are useless. They use those louvered type blinds. They suck. Bright at night, blinding at sunrise. VALET PARKING ONLY. If you hate valet parking as much as I... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brewyet
Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed in their recently remodeled one bedroom condos and it was beautiful! Like I said, it was recently renovated, so there was few things that didn't work like the jets in the tub (which was fine, they had a beautiful shower) and like 3 outlets. Nothing major. Great place

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brian P
Indianapolis
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

After check-in I found myself in a hot room with a loudly running toilet. Upon further inspection I learned the button on the top flushing toilet was stuck down.... Something the cleaning crew would have certainly noticed when the room was cleaned before my arrival. Obviously, a flushing toilet is a standard requirement so I asked the front desk to... More 

Helpful?
Thank ClintonIndianapolis
Isidro-HiltonHelp, on behalf of the Doubletree by Hilton Grand Hotel Biscayne Bay at Doubletree by Hilton Grand Hotel Biscayne Bay, responded to this review

Dear ClintonIndianapolis, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope... More 

1 review
1 of 5 stars Reviewed 1 week ago

This hotel is in serious need of a renovation. The rooms feel dirty and very dated. The carpet and paint in the hallways is in terrible condition. The outdoor pool and snack bar are seedy and the bathrooms by the pool were not clean. I've stayed at many Double Tree hotels over the years and this was by far the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank petermJ2439IZ
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Doubletree by Hilton Grand Hotel Biscayne Bay

Address: 1717 North Bayshore Drive, Miami, FL 33132-1180
Location: United States > Florida > Miami > Downtown
Price Range: $121 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Grand Hotel Biscayne Bay 3.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay
Hotel Style:
#35 Family Hotel in Miami
#37 Business Hotel in Miami
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