We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

InterContinental Miami

Show Prices
#5 of 121 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
InterContinental Miami
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

5,111 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for InterContinental Miami
See the most recent reviews
Showing 3,839: English reviews
New York, New York, United States
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 27, 2013 via mobile

Ok, let me start off with saying the hotel is very beautiful! The pool, the room, the staff and everything! However, I probably would not stay here again. The area basically becomes a ghost town after six in the evening which had me wondering what type of area I was in. Also, parking is a major rip off. Either you... More 

Helpful?
Thank Tyler2020
IHGCare, Guest Relations Manager at InterContinental Miami, responded to this review

Dear Tyler2020, Thank you very much for writing a review about our hotel. We really appreciate that feedback you have given us as we are always looking for ways we can improve. Our goal is to make sure everyone enjoys their experience at our facility. We are really disappointed to hear about your experience with the hotel atmosphere and parking... More 

Lusby, Maryland
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 27, 2013

Stayed 3 nights for business in July. Front desk staff was charming and accommodating. Had a few drinks and appetizers at the lobby bar, and they were excellent, the bartender came around and brought me a stool because i was standing. I got an upgraded room due to Ambassador Club, nice view, very comfortable bed, great shower and bath, top... More 

Helpful?
Thank jadedtravelista
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Jadedtravelista, We are glad you stayed a full three nights with the InterContinental Miami. Thank you for the comments on your overall experience and the positive comparison to some of our big competitors. The Toro Toro Bar is a delightful place to wind down, relax and have delicious cocktails and appetizers. We will make sure to share your comments... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 26, 2013

I stayed at this hotel for one night in the beginning of July and couldn't have asked for a better stay. Hector Zelaya the Club InterContinental Representative was amazing! He was friendly, accommodating and has superb customer service skills, he deserves a raise! I can't wait to return again soon.

Helpful?
Thank Christine0418
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Christine0408, Thank you for sharing your outstanding comments about our amazing staff. We are so glad that Hector Zelya made you stay extra special. Our staff is always on hand to provide our guests with the utmost hospitality and service. We eagerly look forward to your return to the Intercontinental Miami. More 

Jenison, Michigan, United States
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 26, 2013

Overall a very nice stay - with a very good location! The thing that stood out - the service at the front desk! Always greeting guests and very friendly! If another conference comes to town, I'd be happy to go back!

Helpful?
Thank Chris L
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Chris L, On behalf of the InterContinental Miami, thank you for your wonderful review about your stay. We will let the front desk know how they contributed to making your stay memorable. Our main focus is customer satisfaction, every day our staff ensures each guest has a personalized, enjoyable experience. We look forward to welcoming you back on your... More 

Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 26, 2013 via mobile

I really had so much of fun... Great location ... Best services ( from the moment of checking in until checking out... Lovely hospitality ... Yummy food... And very comfortable ( rooms are wide, beds so relaxing, LCD TV big size.. Room Price is fine ... great time during my Bussiness Trip .. Sure I will be there again.

Helpful?
Thank Tameem A
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear TameemA, Thank you for taking the time to leave this positive review. We take pride in providing all of our guest with top notch service and we are glad you noticed. Our staff is trained to be professional and courteous at all times and we take pride in the quality and comfort of our hotel. We thank you for... More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 26, 2013

This hotel as nice an very comfortable rooms, new furniture, wifi, a spa and a pool. The personnel is friendly, professional an very attentive to costumer need, the view from the 29th floor special guest club house is great and the food and beverage served are pretty good while conducting business meeting, simply catching up with your mail or just... More 

Helpful?
Thank Nati442
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Natti442, Thank you for your gracious review. We are glad that you enjoyed many aspects of your stay with the InterContinental Miami. Our staff is trained to be professional and courteous at all times and we take pride in the quality and comfort of our hotel. Cleanliness is one of our top priorities at the InterContinental Miami. Indeed, the... More 

Albuquerque, New Mexico
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 25, 2013

First of all, let me say that I have stayed in quite a few fancy hotels. This one was one of the best I have ever stayed at. We got a suite. Which is pretty pricey, however, the room was amazing. Living space, 1.5 bathrooms, flat screens, and the extra large windows drapes are controlled with a button! you a... More 

Helpful?
Thank vom098
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Vom098, This is a great review of our suite. The upgraded rooms are very spacious and offer our guest a complete VIP experience. We love to exceed our guest expectations in customer quality, comfort, and most importantly service. Thank you for expressing how accommodating your stay was. We look forward to your return. If you have any questions don’t... More 

Lehi, Utah
Level Contributor
3 reviews
4 of 5 stars Reviewed July 25, 2013

We had great service as soon as we checked in - especially for being so big! I think the hotel needs to advertise the pool area more. There are hardly any pictures & it's a beautiful place. I guess it gets a lot of shade due to the tall buildings on either side. The location is OK depending on what... More 

Helpful?
Thank Sarah B
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Sarah B, We are glad you enjoyed your stay at the Intercontinental Miami. Customer service is the number one priority at our hotel. We continually make sure our staff is always on hand to provide each guest with a memorable experience. We appreciate your observations and have shared them with the appropriate staff. Again, thank you for your gracious... More 

Marrakech, Morocco
Level Contributor
6 reviews
3 of 5 stars Reviewed July 24, 2013

The rooms are very nice, location ideal and the amenities quite good but the service can be shambolic. The check-in clerk got us to join their "ambassador” club for $200 but misrepresented the discount which could only be claimed after a certificate arrived. We were woken up early by hammer-banging hallway repairs at 9am. There was no notification of arriving... More 

Helpful?
Thank SowLonDan
IHGCare, Guest Relations Manager at InterContinental Miami, responded to this review

Dear SowLonDan, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for the shortcomings you experienced during your stay. We rely on you, our guest, to let us... More 

Phoenix, Arizona
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 23, 2013 via mobile

Great location, updated & spacious rooms. Guest service staff is fantastic, maintenance not so much. Had to call 3 times to have cordless phone fixed. They plugged it into the main wall and when light turned out phone didn't work (forget wake up calls). The 3rd time, they figured it out. They had to move headboard/nightstands to get to plugs.... More 

Helpful?
Thank I3putt2
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear I3putt2, Thank you for your gracious comments on the quality and customer service of our hotel. Here at the InterContinental Miami we make every effort to provide our guests with a personalized top-notch experience. We appreciate you taking the time to bring the maintenance issue to our attention because we take all feedback seriously. We are glad that you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

2,714 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (2044)
Viewed
Bathroom (124)
Viewed
Room/Suite (345)
Viewed
View from Room (229)
Viewed
Hotel & Grounds (368)
Viewed
Dining (43)
Viewed
Pool/Beach Area (76)
Viewed
Family/Play Areas (20)
Viewed
Business Center/Function Rooms (13)
Viewed
0:48
Videos (1)
Viewed
Other (825)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (566)
Viewed
Amenities (156)
Viewed
Executive Suite (79)
Viewed
Parlor Suite (60)
Viewed
Pool (27)
Viewed
Dining (64)
Viewed
Standard Double Room (57)
Viewed
Standard King Room (67)
Viewed
The Hotel (56)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (104)
Viewed
Bathroom (3)
Viewed
Room/Suite (36)
Viewed
Dining (8)
Viewed
Business Center/Function Rooms (4)
Viewed
Hotel & Grounds (11)
Viewed
Pool/Beach Area (6)
Viewed
Other (36)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Miami hotels
Downtown
Hampton Inn & Suites by Hilton - Miami/Brickell-Downtown
Downtown
JW Marriott Marquis Miami
Downtown
Kimpton EPIC Hotel
Kimpton EPIC Hotel
#10 of 121 in Miami
4.5 of 5 stars 2,973 reviews
Show Prices
Show Prices
Show Prices
Downtown
Miami Marriott Biscayne Bay
Downtown
Mandarin Oriental, Miami
Downtown
Holiday Inn Port of Miami Downtown
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more   less 

Additional Information about InterContinental Miami

Address: 100 Chopin Plaza, Miami, FL 33131-4323
Location: United States > Florida > Miami > Coconut Grove
Price Range: $178 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Miami 4*
Number of rooms: 641
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotwire, Hotels.com, Odigeo, Booking.com, Travelocity, Expedia, TripOnline SA and Jetsetter so you can book your InterContinental Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Green Hotel in Miami
#4 Luxury Hotel in Miami
#4 Spa Hotel in Miami
#5 Family Hotel in Miami
#6 Romantic Hotel in Miami
#6 Business Hotel in Miami
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay