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100 Chopin Plaza, Miami, FL 33131
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18 people are viewing this hotel
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Traveler (3352)
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Panoramas (47)
Videos (3)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
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Updated 04/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Miami, an IHG Hotel
Updated 04/09/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 154 in Miami
Location
4.7
Cleanliness
4.6
Service
4.5
Value
4.2
Travelers' Choice
GreenLeaders Gold level
Discover a new dimension of worldly travels paired with unrivaled hospitality at InterContinental Miami. Set in the heart of Miami, our hotel offers richly appointed accommodations with breathtaking views along Biscayne Bay. From dramatic digital artscapes, 653 luxury guestrooms & suites, we specialize in stylish flair and world-class service. Relax at mySpa, enjoy a cocktail at Toro Toro and experience all that our hotel has to offer. #MiamiStartsHere
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Aerobics
Evening entertainment
Children's television networks
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Patio
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Bay View
Languages Spoken
English, Spanish, Portuguese
Hotel links
Special Offer:Play Free During Your Stay

Location

Full view
100Great for walkers
Grade: 100 out of 100
98Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
7470Reviews228Q+A100Room tips
Traveler rating
  • 4,701
  • 1,858
  • 542
  • 228
  • 142
Time of year
Traveler type
Language
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  • English
Popular mentions
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Most Recent
mleeunderwood wrote a review Today
Cincinnati, Ohio221 contributions69 helpful votes
I stayed here for a few nights for a work trip. The service was not as good as I remember from the last time I was here years ago. There is no room service, at any hour, which I found a little strange for such a "nice hotel." Furthermore, there was some kind of construction going on at the hotel and it was so incredibly noisy in my room starting at 9am that I had to leave to take a phone call elsewhere. Not sure what is going on, the hotel still appears clean and nice, but the service leaves something to be desired.
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Date of stay: May 2022
Location
Cleanliness
Service
Trip type: Traveled
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Colleen M wrote a review Sep 2021
Daytona Beach, Florida15 contributions10 helpful votes
Hotel's Favorite
I recently stayed at the InterContinental Miami for a conference. Everything was perfect! The rooms were amazing! The staff was beyond responsive! Both restaurants on-site were amazing! I ate at each every day. However, the Ole Restaurant for breakfast managed by Sagrario Newman is out of this world. She went over and above to provide for the best experience. The other restaurant, Toro's staff, was also OVER THE TOP! Everything about the facility was perfect! Can't say enough good things!
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Trip type: Traveled
4 Helpful votes
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Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded Sep 29, 2021
877colleenm, first, thank you for taking the time to review your stay. I am elated to hear that your stay with us exceeded your expectations and you enjoyed all of your dining and service experiences. We certainly hope to have you back again, and this time not for work! All the best.
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Marquita N wrote a review May 25
2 contributions
Victor was absolutely phenomenal!!!! He made us fill like we were queens of the day. Customer service was outstanding and his energy was fun and inviting. We will Definitely come back to see him!!! Victor ROCKS!!! The rooms are amazing! The ocean view was beautiful. There is nothing better than coming to a place that you feel at home with and is clean and welcoming! My husband and I are celebrating our 10 year anniversary and I am glad we picked here!
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Date of stay: May 2022Trip type: Traveled
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Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded yesterday
marquitanorth, First, Happy Anniversary to you and yours and thank you for choosing us to celebrate your big day! Your feedback means everything to us and proud to know your service expectations were exceeded by our colleagues. It's wonderful to hear that you had the best stay and you enjoyed our beautiful views. Your feedback means everything and we hope to welcome you back soon!
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Inspire820615 wrote a review May 25
16 contributions4 helpful votes
Massage by Claudia was perfect. Very knowledgeable and absolutely professional. I’ve often used massage resources after long trips. Ask for Claudia; you won’t be disappointed. Most travelers will travel over 1000 miles to visit Miami. Regardless of how you get there,you are compelled to remain in an awkward position for protracted time periods. An 80 minute massage after being in a car or plane enables you to apply your creative abilities to the underlying understanding of your work. Oh, and it will increase range of motion and mobility, and thus it’s deductible.
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Date of stay: May 2022Trip type: Traveled
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Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 2 days ago
Inspire820615, Thank you for sharing your wonderful feedback during your services at mySpa. I am thrilled to learn our therapist provided excellent treatment, was extremely knowledgeable and allowed you to relax. Your feedback means everything and certainly hope to welcome you back again.
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lcattau wrote a review May 24
Richfield, Minnesota671 contributions84 helpful votes
+1
We came to Miami for my husband's work conference. The lobby is beautiful and unique. The room was pretty spacious, and we had a gorgeous view of the bay. The gym and pool were also very nice with beautiful views. We got housekeeping, which lately I've noticed many hotels stop doing that daily. My one complaint is the elevators. We sometimes had to wait 10 minutes and the stairs were not easily accessible. They need to add more elevators, especially during a conference.
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Date of stay: May 2022
Value
Location
Service
Trip type: Traveled
Room Tip: Bay view room was beautiful
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Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 2 days ago
Lindsey C, Thank you for taking the time to share your feedback. I appreciate your sharing your experience and glad you got to enjoy our hotel while your husband was at a conference. I am thrilled to learn that you appreciated our public spaces and amenities (and stunning views)! We hope to certainly welcome you back again!!
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Diandra k wrote a review May 24
2 contributions
The hotel had a great vibe! We had a nice suite on the 32nd floor. We went to have fun because my husband was having surgery the following week. We arrived and Henroy was so kind and accommodating. He gave us suggestions of places to go and things to do. Mario was another good source to guide you on your way! The lobby bar is the best seat in town! Victor is a pleasure to have as a bartender. Choose your passion or let him pour you something special! Great conversation with what felt like an old friend. We enjoyed our time and will always go back!
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Date of stay: May 2022Trip type: Traveled
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Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 2 days ago
DiandraK, first, thank you for choosing us as your hotel of choice in Miami and recognizing our vibe during your stay. I am thrilled to hear that our colleagues exceeded our service expectations and you were satisfied with our offerings. We aim to become your home away from home when visiting Miami and hope to welcome you back again!
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Emmanuel G wrote a review May 23
1 contribution
Please visit Victor in the Torotoro restaurant. He was OUTSTANDING. His customer service is superb. I would recommend the food the music and the atmosphere to anyone who visits Miami. I celebrated my wife's Birthday there and it was fantastic.
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Date of stay: May 2022Trip type: Traveled
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Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 3 days ago
Q194J, Thank you for choosing InterContinental Miami as your wife's birthday celebration! We great appreciate your feedback and happy to know that your service expectations were exceeded by our colleagues. Thank you and hope to welcome you back again!
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Bob wrote a review May 22
Heber City, Utah1 contribution2 helpful votes
The view is amazing. The common areas are beautiful. But the room itself is not a place I’d like to spend any amount of time in. The lock on the door is flimsy, the furniture seems mismatched, the toilet seat doesn’t fit right, and overall the room doesn’t feel clean. I was hoping to do some work in the room on this trip but I’ll need to find some place else to do that. We raised our concerns with the front desk but they appeared unconcerned and told us the only other room available would be a downgrade. This is not generally the service I expect from a hotel that describes itself as “luxury” hotel.
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Date of stay: May 2022Trip type: Traveled
2 Helpful votes
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Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 5 days ago
vanningaround, Thank you so very much for sharing your feedback during your recent stay with us. I am happy to learn that you appreciated the public spaces throughout our hotel. I certainly do apologize for any other inconveniences you experienced during your stay and certainly hope you give us another try in the future. All the best.
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John H wrote a review May 20
Skyland, North Carolina25 contributions29 helpful votes
Two night business trip for a conference on the property. Staff was excellent, welcoming and very helpful as I arrived mid-morning with work to do. My room was well appointed, with a nice view of the port and Miami Beach. Great bed with solid pillows, too! Had two peaceful nights sleep. Food for the conference was delicious.
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Date of stay: May 2022
Value
Rooms
Service
Trip type: Traveled
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Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 5 days ago
N6754RXjohnh, First, thank you for taking the time to share your experience during your stay for your recent business conference. It is great to hear that we exceeded your expectations from your stay to your culinary experience and most important you had a great sleep with us. We look forward to having you back with us again.
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Ron S wrote a review May 19
1 contribution
I work in the area and sometimes after a long day it’s nice to unwind with some food and drink before heading home. While downtown Miami has many places to offer, for me, the bar at Toro Toro is an exceptional place to go specifically because of one man. Victor, the bartender at Toro Toro is amazing. As long as he works there, it’s my go-to place. One of the best bartenders South Florida has to offer, he always welcomes you with a giant smile and his service is top-notch. Not enough praise for this man—if you’re in the area, definitely visit and see for yourself. Cheers!
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Date of stay: May 2022Trip type: Traveled
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Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 5 days ago
ronsl8283KY, Thank you for sharing your experience at our steakhouse in the hotel, Toro Toro. Great to know that your service expectations were exceeded by our colleagues and we certainly appreciate you choosing us as your after-work location to enjoy food & drink in downtown Miami. Look forward you hosting you for Sunday brunch!
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PRICE RANGE
$268 - $421 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiamiDowntown / Coconut Grove
NUMBER OF ROOMS
653
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Frequently Asked Questions about InterContinental Miami, an IHG Hotel
Which popular attractions are close to InterContinental Miami, an IHG Hotel?
Nearby attractions include Bayfront Park (0.1 miles), Escape Hunt (0.3 miles), and Silverspot Cinema (0.2 miles).
What are some of the property amenities at InterContinental Miami, an IHG Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Miami, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Miami, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Miami, an IHG Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to InterContinental Miami, an IHG Hotel?
Conveniently located restaurants include Pollos & Jarras, CVI.CHE 105, and Toro Toro.
Are there opportunities to exercise at InterContinental Miami, an IHG Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is InterContinental Miami, an IHG Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Miami.
Are any cleaning services offered at InterContinental Miami, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Miami, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Miami, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.