They have good services and staff. The staff was very friendly and helpful, however they did not come clean the room I stayed in and were slow at the concierge. I thought the architecture of the hotel was really nice. It made me feel welcomed.
During the pandemic it is very sad to see the hotel so so quiet! The staff are super friendly and put people at ease. Nothing is too much to ask and will do everything possible to accommodate any request. The room is beautiful and clean, 100% a perfect 10. Really enjoyed my stay and can not wait to return.
I had a great stay this past weekend. Pierre at the Front Desk was friendly and extremely helpful with all my questions and bags. I enjoyed my time at the bar in Toro Toro. I will definitely go back. Location Location Location! Staff was friendly and following Covid19 guidelines.
Booked last minute with my boyfriend on New Year's Eve to celebrate in Miami (coming from Fort Lauderdale) and we couldn't have asked for a better experience! The hotel was stunning and was ensuring that all health and safety guidelines were being followed. The staff was also incredibly nice and attentive even with a special sports event going on in the hotel! Overall it was a great last-minute stay and we look forward to coming back to check out their restaurants.
The staff was very friendly and helpful, however they did not come clean the room I stayed in and were slow at the concierge. I thought the architecture of the hotel was really nice. It made me feel welcomed.
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