The pool has been closed forever as well as workout room. There is no restaurant or food. The coffee in room is worse than I have ever seen. The beds were not comfortable. Probably 25 yr old blanket on bed. Hotel REEKED of marijuana ATC! Front desk is no help whatsoever. Do yourself a favor and sleep in your car!
They take forever to answer the phone and when they do they put you on hold and just leave you there. This place is a joke, horrible customer service and a waste of your time and money. So much for getting the hotel shuttle to pick me up.
The carpet was molded and the fridge had mold on it as well as the rooms were smelling the tried to give me another room and it was even worst horrible I had to go next door to the crown suites to get a room
The heavy set, younger African American man who checked me in was extremely rude, discriminatory and judgmental! He spoke to me very mean when I asked about the handicap parking at the hotel. He proceeded to tell me how I was going to be charged regardless although I never said anything about the price! I needed handicap parking because I had just got spinal surgery! Furthermore there was only 2 handicap parking spots and both were taken so I had to walk a very distance with my luggage! The other guest in the hotel were smoking weed in their rooms so the entire hallway smelled like marijuana. I really did not enjoy my stay so I checked out the very next day and found a much nicer hotel on 34th. I was in Miami a total of 6 days and spent 1 night here because it was unsafe and had terrible customer service!…
I was unable to check into Days Inn because the front desk agent was very rude. Never before have I received such horrible customer service from a hotel. I took a picture of him because he refused to give me his name but instead he gave me a card for the General Manager. I wrote an email to the GM. I will never book this hotel again.
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