First let me say that this place have been horrible from the start. Probably should have known something janky was up with this place.They tried to cancel our resevervation before arriving. The person who called left a message saying to call asap to correct the issue. However, when you call it is nearly impossible to get a hold of someone on the phone. Eventually we got that issue resolved. There is no sign out front to let you know you are in right location. The person/ people at front desk act like they don't know anything. I suppose this is more of an Airbnb versus an actual hotel. But I've stayed in much nicer airbnbs. You can't check in early because again it's impossible to get in contact with some. We were told that they only had two house keepers. Once inside the room it shows that maybe the 2 housekeepers are a bit in over their heads. Room was not up to my liking. There was rust stains on bathroom walls. The walls was overall dirty. On our last day we say a roach in the bathroom. This place is disgusting. The best thing about this place is location. You can walk to alot of things around in wynwood. Overall choose another hotel because this one is not it.…
I made a reservation ten months ago to stay at this location on SuperBowl weekend. Four days before I was set to arrive, I received notification that they had cancelled my reservation. I immediately contacted them to correct this error but their response was, "Your reservation has been cancelled, there are no other rooms available, there is nothing else we can do for you." I originally found the room through Booking.com and they were equally unwilling to help correct the error. I am in complete disbelief of their perceived "Customer Service."
roach infested, hotel bed bugs horrible stay no apology they have no manager on duty either place is not clean disgusting Expedia booked and didn't refund the money its also in bad part of town, rats spotted outside the property
Although an older building I found it well maintained and enjoyed my 2 night stay in an apartment room. Having a pool on site as well as free/secure parking was a benefit I wasn't expecting. This hotel is ideally situated for exploring the Mural art and restaurants of the Wynwood district, but is not close to any convenience store to purchase sundries, snacks, or water.
To start with the good - location is great close to Wynwood. And basically this is the only good about this place. Needed work - old building and the place was not cleaned properly. I had to go out to Target to buy my own cleaning supplies as I don't trust to use the sponge and dishcloth they have there. The beddings were stained, floor was sticky and basically the whole place need a really good cleaning throughout if it is to be rented as a hotel/airbnb. My 15 year old daughter (a teenager!) even complained about the cleanliness of the place and definitely not worth the $ paid. Also there was smell of smoking and we had to air out the place everyday as we are non-smokers.
This building did not feel secure AT ALL. My female friend and I walked into the building and walked right back out, forfeiting the price of our entire stay. The other guests we saw in our brief time talking to the desk staff were all weird bearded white dudes blatantly ogling my friend like they’d never seen a woman before in their lives. They all seemed to have dogs too, which were cute but didn’t make up for their owners’ immense weirdness. Also the surrounding area seems to be rapidly gentrifying which is sad. How many white-owned ‘Asian-soul fusion’ restaurants does one neighborhood need?! ***********.
When I came across this property through expedia I was a little nervous about trying a residence because you end up being so close to the locals but it actually worked out for the better because I truly felt like I was home. First of all for the price you pay its amazing, there was no hidden fees, there was a washing machine, a kitchen with new appliance and marbles counters, tons of plates and dinnerware, parking pass, pool, a gym, and the views facing wynwood were breathaking, This location is really ideal because its close to the mia airport and the wynwood walls are close too, there is also a nearby a starbucks and pharmacy by biscayne boulevard. The apartment resembled a loft with PAX wardrobe, soft towels, mikado products, new shower door, large round sink, colorful couches and pillows, a big glass table to dine on and another table in front of the tv where you can lounge, the studio apartments are very functional , spacious and tasteful. There was also a huge king bed which was really comfortable, clean and the comforters were a nice color and soft , i also enjoyed having a lot of large big pillows. I like the curtains by the balcony which were thick and you can roll them up or down to block all sunlight, then the big balcony had two big rocking chairs and again ill continue to brag about the amazing views of wynwood. I also like how i heard 0n noise when i shut my balcony doors, i slept so well! Everytime I needed something from the front desk they always answered the phone, and they allowed visitors [just give them heads up and they will allow them to sign in at front desk]. Shoutout to zenia for being such a doll, when i had a snafu with my luggage at the airport she was so accomodating with a huge smile on her face, they can always hold or accept luggage at the front desk if you claim it with a form, and she answered all my questions from wifi to parking. This hotel is also flexible with pets and late checkout , for checkin they dont let you do early since the apartment isnt ready until 3. I also loved the art in the lobby and colorful neat furniture, it really was an accurate representation of wynwood style. I also enjoyed how this hotel is near the wynwood marketplace and jimmyz [amazing mofongo on the same block], so you will always find really good food and drinks and entertainment. What holds me back from giving this place 5 stars is the pool on the 5th floor, the views are amazing and the pool was big and clean but there was not enough tables and furniture, they would really benefit from creating cabanas and maybe having some floats, it would be great for aesthetic and comfort I do like that there was long hours at pool and security was really nice. The lock on the door was actually confusing to figure out, you have to turn the key and push at the same time. I also wish they gave equipment for the beach[i was able to go to beach on ocean drive which was 20 mins away], some hotels do include that but since you dont pay a resort fee here you wont get that access or amenity. I cannot wait to return here, i loved this cool swanky place so much that i want to make it my home one day [look for cynergie property]…
We stayed here with our 2 kids. We had a great bed they had a sleeping couch. But the room is actually an apartment. Much bigger than an average hotel room. On the other hand you feel quite alone. No hotel atmosphere. Only the building concierge knows you so there is no human service. But we don’t need that. The pool was great. Right in wynwood. Perfect location
More like a fully furnished loft apartment style unit than the typical hotel suite, we travelled with our son and were able to check in (a bit early,which was accommodating) with a crib brought up soon afterward. The distance to Jackson Memorial was also a positive, and I recommend for anyone traveling to the hospital for loved ones...the kitchen was also useful, with a microwave for bottles, dishwasher, and full size fridge. Definitely a good find at a decent cost, also quite close to the Wynnwood Walls in case you want to wander nearby the room.
We stayed for just one night and did not get a chance to enjoy much of the swimming pool! The room was clean, really enjoyed the idea of having a washing machine and dryer after being traveling for nearly two weeks away from home. The bed was not very confortable perhaps the mattres should be improved as it did not offer great supoort. If you travel with family , it would be a good idea too, there was two large size beds , kitchen and all the utensils needed to prepare some food . We rented a car and it was ok getting around and finding the address and the car park. Some road works were taking place and nearby road was closed and we were redirected. We booked the apartment two days in advance with discounted price and had no issues about cancellations as mentioned by other costumers. I would return to this apartment in future but please improve the mattresses.…