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Aloft Miami Brickell

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Aloft Miami Brickell
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438 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Tampa, Florida
Reviewed April 22, 2016

I made a reservation through our government vacations (military website that I believe is related in some way to Travelocity). When I got to the hotel around 11 pm. I had to drive down to the Miami area as I had an appointment at 9 am sharp at the passport office the next morning. I was exhausted from driving and...

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Helpful?
2Thank Jen S
Aloft_Miami_Brickell, Front Office Manager at Aloft Miami Brickell, responded to this review

Thank you for sharing your experience with us – we are very sorry to learn you did not enjoy your stay with us. Providing comfortable, affordable accommodations for our guests is our priority and we apologize we fell short on these expectations. We take customer service very seriously and will address this with the staff. We hope you will give...

Lancaster
Reviewed April 20, 2016

This hotel was so accommodating (not sure about what others have had, but our experience was AMAZING). We got off the cruise boat early and of course everything worked out to get us there way early, 10:30 in the morning. No way did I expect them to let us check-in, but we asked for them to hold our bags while...

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Helpful?
Thank Gregory L
Aloft_Miami_Brickell, Front Office Manager at Aloft Miami Brickell, responded to this review

First I’d like to thank you for taking the time to review our hotel. Here at Aloft Miami Brickell we strive for excellence and are so delighted to hear that we were able to make you happy during your stay. Thank you for your kind words and we look forward to you staying with us in the future! Nicole Bilbao...

East Stroudsburg, Pennsylvania
Reviewed April 19, 2016

It's not a first time we are staying at this hotel. First time we only stayed there over one night due to our flight delay, when it just opened up and had a nice fresh new paint smell and nice promotions. Second time we booked with my husband this hotel as a relaxing getaway for the 4 nights stay this...

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Helpful?
Thank Katya S
Aloft_Miami_Brickell, Front Office Manager at Aloft Miami Brickell, responded to this review

Thank you for taking the time to review Aloft Miami Brickell and thank you for your feedback, and comments about our property decor, and our location. We have made note about your comments with regards to our front desk staff and housekeeping staff and will review them with the team shortly to ensure your experience is not duplicated. Nicole Bilbao...

Chicago, Illinois
Reviewed April 14, 2016

Been there many times before and my company have always booked because of our satisfaction with the service and location. I think our last stay was just that our last stay. This is sad because this is a very nice location. It feel like I am a bit more trouble to the fount desk than they need. Each time I...

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Helpful?
3Thank 774youyou
Aloft_Miami_Brickell, Front Office Manager at Aloft Miami Brickell, responded to this review

Dear 774youyou, Thank you taking the time to review our hotel. I am extremely sadden by your review. In all honesty we strive to provide the highest quality of service for each guest in each stay. We want everyone to enjoy our facilities and services and find the value behind the price you pay. Our main goal is to make...

Grayslake
Reviewed April 11, 2016 via mobile

Service was just okay. Asked for an earlier check in (just an hour early) and they couldn't because there were no Towels. What in the world?!?!? Nobody knew what they were doing and not on the same page. Rooms were blah. Needs some updating that's for sure. Paid extra for a balcony, I don't know why because it was not...

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Helpful?
4Thank Nita X
Aloft_Miami_Brickell, Front Office Manager at Aloft Miami Brickell, responded to this review

Thank you for taking the time to review our hotel. We are very disappointed to hear that your stay was anything less than perfect. Here at Aloft Miami Brickell we strive for excellence and are saddened that you did not experience the stay you were hoping for. It is certainly not the type of service we strive to deliver to...

Jacksonville, Florida
Reviewed April 9, 2016

It's a Motel 6. The valet people were not nice in the least bit. Stains on carpet, rooms are very dark, there is mold around the shower, the room smells ok though. Front desk people were nice and bed was comfortable. Would I consider another hotel? I most definitely will.

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Helpful?
4Thank Juju B
Aloft_Miami_Brickell, Front Office Manager at Aloft Miami Brickell, responded to this review

Good Evening Juju B, I apologize for your experience with our valet company. Please know that we have addressed your review with them and have stressed the importance of delivering exceptional service through out. We hope you will allow Aloft Miami Brickell another opportunity to redeem itself. I know we would provide a completely different experience based on the changes...

Tauranga, New Zealand
Reviewed April 5, 2016

Clean, quiet and fairly spacious rooms, modern decor, friendly staff - can't ask for more. Pool is pretty nice, with all the construction going on around, dont think any of the rooms have decent views. Close to almost anything you could need with metro and metromover a block away; Shops, cafes, restaurants & supermarket all within 2 blocks. On site...

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Helpful?
Thank GalwayCricket
Pierrefonds, Quebec
Reviewed April 3, 2016 via mobile

The hotel itself is pretty good, the staff was very friendly and helpful at the front desk and at valet parking (only option). I think they are shooting for a young, trendy clientele, which we are not. The bar area was very loud. The rooms are fairly small but very clean and there was plenty of hot water for the...

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Helpful?
Thank NancyJean2013
Aloft_Miami_Brickell, Front Office Manager at Aloft Miami Brickell, responded to this review

First I’d like to thank you for taking the time to review our hotel. Here at Aloft Miami Brickell our main goal is to make sure you are always left satisfied and smiling. We are happy you mentioned our location in our review. Situated in Downtown Miami, our hotel is in close proximity to the busy streets of Brickell which...

New York City, New York
Reviewed March 30, 2016 via mobile

First room had an air conditioner over my bed, it was loud, I woke up with a stiff neck. The bed was also lumpy. The room's clock was wrong so throughout the night I thought is was the wrong time. There were no towels. The light in the bathroom was connected to a loud fan and didn't give enough light....

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Helpful?
4Thank Jay M
Aloft_Miami_Brickell, General Manager at Aloft Miami Brickell, responded to this review

Jay M, Not the type of review that we are used to have. It looks like your stay was below what we aim to deliver and would like you to contact us at your convenience. My apologizes on behalf of the team. Thank you for choosing Aloft Miami Brickell, please do not hesitate to contact me if in need of...

new york
Reviewed March 29, 2016

The is a typical aloft, very clean professional and a great place to stay for business travel. The location is perfect being a couple blocks away from everything you could want food wise. Great bar, in house food is pretty much microwave bar food but nice to be able to get a happy hour snack. Theres is a breakfast in...

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Helpful?
Thank yifferNewYork
Aloft_Miami_Brickell, General Manager at Aloft Miami Brickell, responded to this review

yifferNewYork that you from myself and the team. Best Regards, Kervin Charles Assistant General Manager | Aloft Miami Brickell 1001 SW 2nd Avenue Miami, FL 33130 Tel 305 854 6300 Fax 305 854 6301

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Celebrate your style at Aloft Miami-Brickell! Set in the financial district and minutes from Downtown, Port of Miami, Miami Beach, and major attractions like American Airlines Area and Bayside. Walk & explore -only a block from Brickell Metro train station and Mary Brickell Village (shopping, restaurants, nightlife, groceries).Our new Brickell hotel is unlike any other hotel in the Miami-Brickell area. You can mix and mingle over drinks and appetizers at our in-house W XYZ Bar. Relax in our Re:mix lounge, while shooting a game of pool and listening to some tunes. Plan a meeting in Tactic, our sleek meeting space, and come check out our beautiful Backyard for outdoor events!Rest easy, our guest rooms start on the 7th floor. Featuring loft-inspired rooms and suites with ultra-comfortable signature beds, oversized showerheads, custom amenities by Bliss Spa, and more. Every guest enjoys a 42" LED TV, desk with ergonomic desk chair, and connectivity station to maximize work and play.About Us:Aloft Miami-Brickell opened in August 2013. This vibrant and fresh hotel brand is a vision of W Hotels and part of Starwood. Offering 'Style at a Steal' this select-service hotel features loft-inspired rooms and suites set in a fresh and vibrant atmosphere. Offering 'Style at a Steal' this select-service hotel brand is doesn't feature room service, but does feature:(All items open 24 hours unless otherwise listed)* Re:fuel Grab & Go Snack Station- featuring healthy snacks, light meals, and sweet treats. * Re:mix Lounge- featuring mood music, a pool table, comfortable seating, and board games. * Re:charge Gym- connect your iPod/Android to brand new Life Fitness equipment, free weights, and yoga mats.* In-Touch Business Center- Check emails, print directions, or just surf the web.* W XYZ Bar- enjoy signature cocktails and appetizers. (5pm-12am)* Splash Pool- take a dive, swim some laps, or simply catch some rays. (6am-11pm)* Tactic Meeting Room- available for rent. ... more   less 

Additional Information about Aloft Miami Brickell

Address: 1001 SW 2nd Ave, Miami, FL 33130-4009
Location: United States > Florida > Miami > Downtown
Price Range: $142 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Miami Brickell 3*
Number of rooms: 160
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Aloft Miami Brickell staff and other travelers.
21 questions
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Redvers, SK
New york
Durban, South Africa
Atlanta, Georgia

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Questions? Get answers from Aloft Miami Brickell staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go through a hotel app”
 of 5 bubbles U2400NVneilh, yesterday | Read review
“pick a high floor - the lobby bar & area are loud!”
 of 5 bubbles jcb41, 3 days ago | Read review
“BEST area for restaurants.”
 of 5 bubbles GreatLife, 2 weeks ago | Read review
“high floor two beds for a larger room”
 of 5 bubbles 595gregorys, 3 weeks ago | Read review
“Some rooms have balconies”
 of 5 bubbles LaulauSF, Nov 1, 2016 | Read review
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