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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 08/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Conrad Miami
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Updated 08/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#37 of 140 hotels in Miami
Location
Cleanliness
Service
Value
Distinctly modern, and beautifully designed, Conrad Miami creates a unique sensory experience for all guests. Whether your visit is for business or pleasure, Conrad Miami helps you experience Miami through impeccable accommodations and intuitive service. Towering over Brickell Avenue, the newly renovated Conrad Miami offers the ultimate in luxury accommodations, a serene rooftop pool, sprawling vistas of the bay, and easy access to elegant entertainment and dining. Stylish and luxurious, all guest rooms feature Nespresso machines, a work space and large marble bathrooms. Conrad Miami offers several on-site amenities, such as our brand new restaurant Nativo Kitchen + bar, helmed by Top Chef Alum Pablo Lamon. Nativo Kitchen + Bar offers breakfast, lunch, dinner, and craft cocktails, and seeks to integrate Latin flavors with culinary influences and "responsibly sourced" ingredients from around the world.
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Room & Suite (969)969
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Highchairs available
Business Center with Internet Access
Wifi
Paid wifi
Hot tub
Rooftop pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Complimentary welcome drink
Happy hour
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Manicure
Massage
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Harbor View
Languages Spoken
English
Location
Full view
96Great for walkers
Grade: 96 out of 100
111Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
Contact
1395 Brickell Avenue, Miami, FL 33131-3353
Getting there
Financial DistrictMiami Metromover3 min
BrickellMiami Metromover6 min
Rental CarsSee rental cars from $21/day
2,915Reviews54Q+A100Room tips
Reviews
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Popular mentions
I made reservations for 3 rooms the on December 30th via booking.com we recently lost my father to cancer so as a surprise I wanted to treat my mom and sisters to a lovely stay at the Conrad. Check-in for December 31st was at 3pm EST and we arrived at 4:30pm EST. No one contacted us regarding no rooms being available. I spoke with the manager there I believe his name is Brian and he showed zero compassion and lack of empathy. Our luggage was left in the hallway until my sister asked for it kindly to be put away. We were given $150 for drinks and were not able to get into our room until after 8pm on NYE!! Throughout the duration of our stay we asked for our rooms to be cleaned daily and that never happened. It was the most miserable and horrible experience. Such an embarrassment to the Hilton and Conrad and I am regretful I booked at this hotel. I will never book here again, such a bad taste in our mouth and being that the manager at this location works in hospitality and showed zero remorse and didn’t even try to accommodate or let alone apologize is appalling!…
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Date of stay: January 2021Trip type: Traveled with family
Helpful
+1
Hotel's Favorite
This hotel was located brickell Ave, close to metrorail and metromover station Brickell which can connect to bay front park, Miami International airport. Upgrade to a bay view room which provides a stunning view. During COVID-19, they do not provide breakfast option for Hilton Diamond members. Pool, gym, and tennis court were fantastic. Restaurant was open from 5 pm to 10 pm. The balcony next to restaurant and lobby was a good place to take photos.
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Date of stay: January 2021
Location
Service
Sleep Quality
1 Helpful vote
Helpful
Pathetic experience. Should have read the other reviews. Abandoned lobby. Restaurants closed. No diamond upgrade. Coffee service in lobby closed due to malfunction. Super no frills and a huge disappointment.
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Date of stay: January 2021
Location
Cleanliness
Service
Room Tip: Stay somewhere else.
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Helpful
When comparing this Conrad experience with previous ones in Istanbul, Cairo, Brussels, this Conrad property seems like a bad joke. As a Diamond Hilton Honors, I only got two little bottles of water handed to me by the front desk lady. I was not offered the WiFi service even though I was entitled to it. No room upgrade even with a reservation booked months before. The room was small and pathetically unimpressive. No minibar, just a sad empty little fridge. Apparently, you have to buy the minibar items at the front desk, and carry it to your room, which defies the very purpose of an in-room minibar. No coffee machine or tea kettle, a great inconvenience aggravated by the fact that the restaurant only serves dinner. So, in order to get your morning coffee, not only you have to leave your room, but also the hotel. I've stayed in not so fancy or expensive hotels all over the world and they all have in-room coffee, tea, and a minibar. It's a Conrad, at over $500 a night and no slippers and no bathrobes. After several attempts, I couldn't get the room phone to work. The terrace or balcony of the restaurant, its highest offering has no lights. Excellent view of Biscayne Bay but you have to sit in complete darkness. Everything was so disappointing that it's still hard for me to believe that this is a Hilton (Conrad) facility.…
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Date of stay: December 2020
Value
Rooms
Service
Room Tip: I don't think there's any outstanding room.
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Helpful
+1
Last time I came to Miami, I stayed in 8 Hiltons in 9 days and the Conrad Miami stood out as a favorite. This is my 2nd visit to this property, so my expectations were high even with Covid restrictions in place. We stayed in Room 2021 which is a fairly standard room with 2 Queen beds and a view of the bay. There was a nice table with 2 chairs, perfect for eating or working. The lighting in this room was not as bright as I needed to work but rather was more decorative lighting giving the room a nice glow and great ambiance. On my last visit, we actually stayed right next door in Room 2020 with a King bed and a view of the bay. I am not sure if it had a sofa sleeper in 2020. On this visit, I needed a second room for a friend. They gave us Room 2025, a corner room with a view and a King bed. It wasn’t a big room, so no sofa sleeper, but the bathroom was massive with full windows and gorgeous views. The lighting in this room seemed better with lots of natural light in addition regular lighting. At first I must confess; I was disappointed that nearly all amenities everyone expects in a Conrad Miami were gone. When I expressed my disappointment with the staff and management, I was pleased when they said they wanted to keep the rooms as clean as possible and all we needed to do was ask and the items we missed or needed would be delivered to our room. During times like this it is difficult to control many things that we were used to or expected in the past, but one thing that can be controlled is Customer Service. Hands down the staff at the Conrad Miami has this dialed in. They went out of their way to make not only our stay lovely but others as well. Every staff person we encountered were kind, friendly, very helpful and seemed genuinely happy to have guests at their hotel. Some take aways regarding a visit during COVID: At this property the pool and pool bar were open daily as well as the fitness center. The restaurant & bar were open on the weekends with some seating, but you can also take food to your room or have it delivered to the room. Lots of the area restaurants also deliver if you are there during the week using a delivery service like GrubHub or UberEats. Since there is not Valet, you can have In and Out privileges and access your car easily which we found super convenient. The parking fee is also reduced from what would be charged if the Valet service was available. The crowds seemed much less than usual, not just at the Conrad Miami, but also throughout Miami which was a nice bonus. When you make a reservation, the Conrad Miami will send an email with the latest information on changes and restrictions due to Covid (see below). This may and probably will change as time goes on, so check with the hotel for the most current information. Covid-19: What you can expect during your stay at Conrad Miami We are excited to welcome you to the Conrad Miami in the coming days. I wanted to reach out and provide you with some important information that will better prepare you for your time with us here in Miami. We are cleaning all of our rooms to the Hilton Clean Stay guidelines to ensure the safety of all of our guests and our team members. In addition, we are only providing daily housekeeping service upon request or if you decide to opt in at arrival. Our restaurant, NKB, is open on Thursday – Monday from 5P-10P for Dinner. We are currently offering Indoor/Outdoor dining, Room Delivery and takeout. Please keep in mind that breakfast is not currently available at our property. Therefore, as a Diamond member you will be extended double MY WAY BONUS points. Our pool is open from 7A-5P daily. The Sky Pool Bar is open daily from 11:30A-6P. We look forward to seeing you there to enjoy cocktails and light snacks while lounging at the pool. The fitness center is open 24 hours, 7 days a week. Our SPA and Tennis courts remain closed during this time. Additionally, we are only offering Self-Parking at this time at $25 plus tax per night. The garage can be accessed from either 13th or 14th street, and it is called the Brickell Arch Parking Garage. You may park in any spot that says valet only and keep your white ticket with you to get validated at the Front Desk for complimentary in and out privileges. Below are some additional details regarding the property Masks are required in all public areas of the hotel at all times. Sanitizer is available in all public areas and elevators Elevator capacity is restricted to 2 people per car Max occupancy of guest rooms is 2 for King Beds & 4 for 2 Double Beds We are a 100% non-smoking property All of us here at the Conrad Miami look forward to welcoming you. If there is anything that you may need prior to your arrival, please let me know. See you soon! This is a very nice property and easy to recommend, even during Covid restrictions. I am sure on my next visit all will be well and back to normal, but for now if you need a break, take it. And if you stay at the Conrad Miami, you can expect outstanding customer service and just ask for what you want or need, they will do their best to make sure you are happy and comfortable.…
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Date of stay: December 2020
Rooms
Cleanliness
Service
Room Tip: Ask for a Bay View room.
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1 Helpful vote
Helpful
PRICE RANGE
$182 - $502 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
conrad miami hotel miami, miami conrad
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
260
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Claim Your Listing Frequently Asked Questions about Conrad Miami
Which popular attractions are close to Conrad Miami?
Nearby attractions include Candela Bar Brickell (0.09 miles), Casa De Montecristo by Prime Cigar & Whiskey Bar (0.2 miles), and Sweet Caroline Karaoke Bar (0.3 miles).
What are some of the property amenities at Conrad Miami?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Conrad Miami?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Conrad Miami?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Conrad Miami?
Conveniently located restaurants include SuViche, Edge Steak & Bar, and Dolores But You Can Call Me Lolita.
Are there opportunities to exercise at Conrad Miami?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Conrad Miami?
Yes, dry cleaning and laundry service are offered to guests.
Does Conrad Miami offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Conrad Miami?
Many travelers enjoy visiting Freedom Tower at Miami Dade College (1.4 miles), Barnacle State Historic Site (4.0 miles), and The Fillmore Miami Beach at the Jackie Gleason Theater (4.3 miles).
Does Conrad Miami have any great views?
Yes, guests often enjoy the harbor view available here.