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Mostly disappointed at this place. The rooms are clean but feel dated as does the kitchen in the room. The bathroom is cramped with only a single sink. The front desk staff and the bell staff and the maids were all excellent...really excellent. Perhaps the...More
The hotel is in a very nice and rich location in Coconut Grove.
Located in the middle of the block, you have a marina in one side and Cocowalk (an open air shopping mall or something like that) on the other.
It was a little...More
1 Thank Mauricio B
Response from Margaret R, Manager at Sonesta Coconut Grove MiamiResponded October 30, 2017
Thank you for choosing our hotel for your recent trip to Miami and for posting your comments. We are pleased that you enjoyed our neighborhood and all it has to offer and we are looking forward to the continued development and improvement underway. We hope...More
We hosted a one week sales kick off conference at the Sonesta. The facilities were setup nicely and worked well for the approximately 100 person event we had. The food was very good and staff did a great job making sure all of our needs...More
The hotel is fine, rooms, restaurants, location, location. My only comment was they don't have a ramp for wheelchair/scooters guests. They still use an ancient lift, meaning the wheelchair/scooter has to go in the corner door, and the staff will get the key from the...More
Response from Margaret R, Manager at Sonesta Coconut Grove MiamiResponded 1 week ago
We appreciate your feedback and thank you for choosing our hotel for your recent visit. As you are familiar with our building, our McFarlane Road entrance area is limited and the lift meets accessibility requirements while providing the most direct access to the lobby. The...More
I was forced to stay here because of a company conference but from the photos it looked okay and the hotel is in a great area with lots of restaurants and shops nearby. Not sure when the hotel got a face lift but from the...More
Thank Travis T
Response from Margaret R, Manager at Sonesta Coconut Grove MiamiResponded 2 weeks ago
We appreciate your feedback regarding your recent stay at our hotel for you r conference and on behalf of the hotel please accept our apologies that your stay did not meet your expectations. Unfortunately we were unable to relocate your room to a higher floor...More