The lobby is quite nice. The rooms that have not been renovated are very grubby - stained carpets, dirty balconies, dingy. The renovated rooms still a miss. Loud air conditioner, noisy plumbing, amenities not refilled. Nice location and could be a great, moderate hotel but needs work.
The location and view are nice but that's about it. Our room was dusty and not clean, the baseboards were dirty and cracked. The "free breakfast" was very disappointing. We went to brunch afterward. For $400 per night we do not feel like we got our money's worth. Will stay elsewhere next time.
Considering that Arya is supposed to be part of Best Western premier properties there’s nothing premier about this hotel. It used to be called the Sonesta and it was very nice then but it’s gone down hill. Big time. I spent a month here for work and other than the staff being cordial and very nice that’s about it. The rooms are grungy and outdated. The clientele is beyond low class and inconsiderate. Mostly people partying loudly until 3-4am without care of how loud they are. If you enjoy the constant smell of weed permeating through the AC vents and stinking up the corridors then this is the place for you. Comcast was here changing over the cable (the internet sucks and there’s hardly any signal btw in any room) and while I was gone they came into my room even with a privacy sign on the door and when I got back they had left my door wide open! Who does that? You are charged for parking $30 a day or a flat $200 a month. The hotel has no restaurant and the only thing redeeming about it is the location - if you are lucky and get a room with a view of the bay that is. Seriously the worst experience. Wouldn’t recommend it.…
I was staying at this Hotel for the first time for 3 nights. Nice and comfortable room on the 19th floor, with a great view. Many nice Restaurants in 5 Minutes walking distance. You never have to wait for an elevator, which is a plus if your room is that high up. Will stay there again for sure on my next trip to Miami.
Full bathroom had something all over the side of the tub. Half bath had something brown smeared on the door. In the evening bad jazz music plays so loudly you couldn't hear TV. There's no valet parking. No information in the room about TV channels, hotel amenities. No WiFi at all. I cleaned and sanitized the room myself. In no way did room meet COVID cleanliness standards. Stay somewhere else if you haven't had vaccine.
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