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Mandarin Oriental, Miami

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Traveler (1298)
Room & Suite (671)
Pool & Beach (185)
Overview
  • Excellent72%
  • Very good18%
  • Average6%
  • Poor2%
  • Terrible2%
Travelers talk about
“brickell key”(167 reviews)
“la mar”(130 reviews)
“private beach”(83 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Mandarin Oriental, Miami
Special Offer: Complimentary 3rd Night
Offers from Mandarin Oriental, Miami
Special Offer: Complimentary 3rd Night
Rooms
Apr 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,730)
There are newer reviews for Mandarin Oriental, Miami
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2,160 results
Traveler rating
1,506
384
153
63
54
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1,506
384
153
63
54
Show reviews that mention
All reviewsbrickell keyla marprivate beachman made beachazul restaurantsouth beachperuvian restaurantturn down serviceroom serviceluxury hotelpool staffin room dininglarge balconyoverlooking the baypool sidelobby barbeautiful property
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881 - 885 of 2,160 reviews
Reviewed August 25, 2015

It is an extraordinary hotel, the quality of its services and staff treatment is excellent. The food at the new restaurant La Mar is very good.The room is very well laid out, with everything you need, the space is adequate and the very large bathroom.

Review collected in partnership with this hotel
Thank jorfega
Reviewed August 24, 2015

Stayed from Aug 20-23 with my husband. We are not new to Mandarin Oriental so we were surprised that this property is a bit outdated. Breakfast service was excellent each day. Issues: 1) every evening that we returned to our room, the key card was...More

Thank Shazzee
Response from MOResponse, General Manager at Mandarin Oriental, MiamiResponded October 14, 2015

Dear Guest, Thank you for staying at Mandarin Oriental, Miami and for taking the time to write about your stay. Your constructive comments are very important to us. I sincerely apologize that the overall quality of your stay was disappointing. I have addressed the lapses...More

Reviewed August 24, 2015

Looks like this hotel has not been freshened up in quite some time, The carpeting in the room was filthy. the grout in the bathroom shower was green and black. Overall very icky room with a nice view.More

Thank Carlos S
Response from MOResponse, General Manager at Mandarin Oriental, MiamiResponded October 14, 2015

Dear Guest, Thank you for staying at Mandarin Oriental, Miami and for taking the time to let us know about your stay on Trip Advisor. Your constructive comments are very important to us. I sincerely apologize for the deficiencies in service you experienced with housekeeping....More

Reviewed August 24, 2015

I had such an amazing time at the Mandarin for my husband's b-day staycation. From the minute we pulled up, the entire staff was extremely pleasant and welcoming. My husband and I are heavily tattooed and have encountered less than enthusiastic greetings before while out...More

Thank Haley A
Reviewed August 22, 2015

Beautiful tranquil stay. Fabulous view of the bay. A jog and yoga at the weekend followed by a great breakfast. Children loved the pool. Best treat evening deserts in the room for all. Will stay again when visiting again

Review collected in partnership with this hotel
Thank JDavues100
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$280 - $757 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Miami
#2 Luxury Hotel in Miami
#2 Business Hotel in Miami
#4 Romantic Hotel in Miami
#4 Family Hotel in Miami
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$280 - $757 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Miami
#2 Luxury Hotel in Miami
#2 Business Hotel in Miami
#4 Romantic Hotel in Miami
#4 Family Hotel in Miami
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1298)
Room & Suite (671)
Pool & Beach (185)
Dining (178)
Amenities (88)
Business Center & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
lisaannello
April 20, 2018|
Answer
Response from Francis R | Reviewed this property |
Closest I know of is South Beach
0
Votes
Diseyn
January 12, 2018|
Answer
Response from Pakax | Reviewed this property |
I suppose it is possible but i do not think they provide ashtrays.
0
Votes
Fidelio11
December 29, 2017|
AnswerShow all 2 answers
Response from ginapalmbeach | Reviewed this property |
Unfortunately not. It has lovely grounds with it's own private beach overlooking the Bay, but not tennis courts. You can however, walk around the entire island which is great excise for a morning walk with beautiful views... More
0
Votes
Room Tips
"loved the bay view rooms; well worth the small extra charge"
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"Ask for a view of the harbor(but perhaps they all have a view of the water)."
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"Ask for a high floor overlooking the bay"
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"view with terrace to the bay"
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