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Mandarin Oriental, Miami

Mandarin Oriental$279*
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#5 of 122 Hotels in Miami
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Mandarin Oriental, Miami
Mandarin Oriental, Miami
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2,449 Reviews from our TripAdvisor Community

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Showing 1,942: English reviews
Reviewed November 9, 2014 via mobile

My wife and I visited for a weekend out of the cold and in the sun. We weren't completely disappointed by the hotel we were just unimpressed for the experience we were expecting from a MO. The rooms were a little small - pool was small and service at the pool restaurant was slow. Hotel is a beautiful property we...

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Helpful?
1Thank Jseber
MOResponse, General Manager at Mandarin Oriental, Miami, responded to this review

Dear Guest, Thank you for your recent review of Mandarin Oriental, Miami on Trip Advisor. Your constructive comments are very important to us. I sincerely apologize for the disappointing experiences you and your wife encountered and that we did not meet your expectations on this occasion. We strive to provide the best in service to all our guests. I will...

Manuel Antonio National Park, Costa Rica
Reviewed November 8, 2014

My home/office when traveling to Miami.....great location.....great views.....great rooms......the concierge staff is top notch....always helping plan my shopping trips and errands.....room service is fast and friendly.....love the ambiance of the hotel too. Tulemar Dave

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Thank TulemarDave
Reviewed November 7, 2014 via mobile

Not impressed. Having just stayed at same class hotel on Time Square this hotel disappointed. Junior staff and room staff excellent but reception and concierge in desperate need of training. On check in told there is a parcel for me. 24 hours later I had to beg for it. Nice system to alert but failing to follow through = service...

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Helpful?
1Thank Hugo V
MOResponse, General Manager at Mandarin Oriental, Miami, responded to this review

Dear Guest, We appreciate you taking time to provide a review on Trip Advisor. I sincerely apologize that the overall quality of your stay was disappointing. I regret that we did not provide the level of service we strive to extend to all our guests. I was surprised to learn of the inconveniences experienced with our reception and concierge staff....

Jacksonville, Florida
Reviewed November 7, 2014

I stayed here for a fun weekend trip and loved it! From the concierge to the pool to the spa, it was all amazing. First time I ever tried sushi was here and it was phenomenal. The drinks were also very very good, pricey but good. Who goes to Miami on a budget!! Have fun and bring tons of cash...

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Helpful?
1Thank gsiemion7
London, United Kingdom
Reviewed November 1, 2014

The level of service at this hotel is outstanding from the moment you arrive to the moment you leave and this is a world class hotel and deserves its 5 stars unlike so many we have visited. Clearly the manager is on the top of their game. The only issue we did have was on checkin when they welcomed my...

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1Thank Blasterchris
United Kingdom
Reviewed October 31, 2014

We chose the Mandarin Oriental Miami as the final stop of our Florida holiday and booked a De-luxe Bayview room for 4 nights, following up on an offer on the British Airways website. We paid in full at the time of booking, 5 months earlier. Upon arriving in our room - disappointingly located on Level 7 - we were further...

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Helpful?
3Thank Carol S
MOResponse, General Manager at Mandarin Oriental, Miami, responded to this review

Dear Guest, Thank you for your recent review of Mandarin Oriental, Miami on Trip Advisor. Your constructive comments are very important to us. I sincerely apologize for the disappointing experiences you encountered as we strive to provide the best service to all of our guests and do not in any way differentiate if they book via our own website or...

Santo Domingo, Dominican Republic
Reviewed October 30, 2014

Location: This hotel is located right near the entrance of Brickell Key. This makes the hotel a calm oasis, but close to all the action in Brickell. Rooms: They are very spacious, clean and functional. The bathroom is huge. The bathtub, sink and shower have an indoor window into the room. Service: Staff was courteous, attentive and helpful. Two thumbs...

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1Thank pfm81
new york
Reviewed October 29, 2014

I stayed here for 1 night prior to taking a cruise. I booked through my Platinum American Express card and received several perks. I had no idea what I was in store for. This hotel is simply amazing. The staff are all so wonderful and treat you like royalty. I also spent several hours at the spa (and pool), I...

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2Thank ladybearNewYork
Ridgewood, New Jersey
Reviewed October 28, 2014

If you are in Miami for business (meaning South Beach is probably too far away), the Mandarin is a top flight option. This hotel is exceptional in every way - from incredible views, great dining options and impeccable service to amenities like a great gym and an awesome in-room illy coffee maker (once you figure out how it works). While...

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Thank HoboDiner
Copenhagen, Denmark
Reviewed October 27, 2014

Great Hotel with very good service from the front desk to the room maids, BUT, amazingly a 5 Star Hotel makes you pay $15 a day to use there wi-fi!!!!.....seriously i have never stayed in a hotel where i had to pay for the internet, all the bars and restaurants in the area provide free wifi. Also i dont get...

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1Thank gregmagrath
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Food & drink at the hotel
La Mar by Gaston Acurio
La Mar by Gaston Acurio
Cuisines: Peruvian, Latin, Seafood, South American
MO Bar + Lounge
MO Bar + Lounge
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Contemporary in design and with a prominent waterfront location, the luxurious Mandarin Oriental, Miami features 326 elegant guest rooms and suites - offering dramatic views of the bay and the Miami skyline. Amenities include signature restaurants Azul and La Mar by Gaston Acurio, MO Bar + Lounge - a dynamic cocktail lounge, an award-winning tri-level spa, Oasis Beach Club, the luxury boutique Shanghai Tang and extensive meeting and business facilities. ... more   less 

Additional Information about Mandarin Oriental, Miami

Address: 500 Brickell Key Drive, Miami, FL 33131-2605
Location: United States > Florida > Miami > Downtown
Price Range: $236 - $622 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Miami 5*
Number of rooms: 326
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Expedia, Booking.com, Travelocity, Hotwire, Orbitz, Priceline, Cheap Tickets, Hotels.com, Cancelon, getaroom.com, HotelsClick, TripOnline SA and HotelQuickly so you can book your Mandarin Oriental, Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Miami Hotel Miami
Mandarin Oriental Hotel Miami
Mandarin Miami
Miami Mandarin Oriental
Hotel Style:
#2 Business Hotel in Miami
#3 Luxury Hotel in Miami
#3 Spa Hotel in Miami
#4 Romantic Hotel in Miami
#4 Family Hotel in Miami
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Questions & Answers

Here's what travelers have asked, with answers from Mandarin Oriental, Miami staff and other travelers.
29 questions
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Questions? Get answers from Mandarin Oriental, Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Mandarin exec rooms are very good, great views and a balcony”
Like2getaway01, today | Read review
“Pick a high floor with a water view. Spring for a studio, if you can! And have breakfast in your room!”
Lutetia75004, 2 days ago | Read review
“ask for balcony with mobiliar and view”
  • view from the promenade on brickell key to miami downtown
  • skyline view from the room
  • beautiful sunset on the hotel bar balcony with nice cocktails and bites
168nadjam, 5 days ago | Read review
“A higher floor room at the back over looking the water is best.”
ColinB1963, 6 days ago | Read review
“unfortunately, hotel under deliver, under deliver!”
sonian977, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Mandarin Oriental
$279* /night
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Expedia.com$280
Orbitz.com$280
Travelocity$280
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*Disclaimer
Prices are for 1 room, 2 adults
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