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Extended Stay America - Miami - Brickell - Port of Miami

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Extended Stay America - Miami - Brickell - Port of Miami
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129 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Miami - Brickell - Port of Miami
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Showing 87: English reviews
Miami, Florida
Reviewed February 22, 2016

The management is excellent, and with a courteous front office.Many Thanks. The Hotel ambience is good, and the atmosphere delightful. I enjoyed very much the respect by the Manager shown not just to me, but to others. Thanks Oscar.

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Helpful?
1Thank lawrence A
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your kind comments regarding our friendly customer service. The staff and I would like to thank you again for posting your review. We...

Lake Worth, Florida
Reviewed February 18, 2016 via mobile

I had a fantastic stay at this hotel. Cindy at the front desk went above and beyond to help me out. It is employees like this that will keep me coming back. The place is also very clean and well kept we were able to walk to a number of bats and restaurants in the area. Overall it was a...

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1Thank MikeBlackSharkdiver
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that our staff provided you with exceptional customer service! It’s great to read that you had a pleasant stay and enjoyed our convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the...

Hamburg, Germany
Reviewed February 18, 2016

I was travelling for business and I got my room for about $100 the night. The room was very spacious including a kitchen, bathroom with bathtub and a single bed. The employees at the lobby were all the time friendly and helpful The room was clean. I did not need the extra cleaning service for a 5 days stay. I...

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Helpful?
1Thank NIT08
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to write a review of your experience with us. It’s great to read that you had a comfortable stay and enjoyed our spacious rooms. I’m thrilled that you found our hotel to be a great value! Thank you again for your kind words. The staff and I would love to provide you with another...

Reviewed February 10, 2016

GM is cheap and unaccommodating. Charged my credit card and received a phone call saying they are not able to reserve my room and now I have to wait for them to credit my money back. I will never attempt to book a reservation from them again.

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2Thank Willy M
Silicon Valley, CA
Reviewed February 7, 2016

This hotel has everything a business traveller could need, but there’s nothing special about the place. The size of the room is good, there’s a fridge, freezer, microwave oven, iron, and ironing board. The Wi-Fi is free, but a bit slow. You can open the window and get fresh air. I don’t think there is a gym or pool. There...

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Helpful?
Thank 20_times_ATW
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for the inconveniences you experienced. As this hotel’s manager, I can assure you that I have shared your comments with our housekeeping staff to ensure your experience is not repeated. Still, I am pleased to read that you had a positive stay overall...

Reviewed February 5, 2016

I stayed here for 2 weeks, there is only weekly house cleaning and the towels are so thin that they last a day at best. You always needed to ask for everything, cupboards come with nothing in them so you need to ask for plates, cutlery, pots etc. Corridors always had a unpleasant odour, and level 2 smelt like trash....

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Helpful?
Thank Christine N
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for sharing your experience with us. Please accept our apologies that we failed to meet your expectations. In response to your feedback, I have used your comments as a training tool to ensure that we are clearly communicating our amenities during guest arrivals as well as reviewing our cleaning procedures. Still, I am glad to read that our...

Reviewed January 21, 2016

This is a basic hotel, it has the bonus of kitchenette if you need that. I was here on business and selected this hotel because of the very expensive hotels located in the area. 170 was less then the competition. Check in staff was quick and helpful. There is a cost to park a vehicle here but market is likely...

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1Thank adventureneeded
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to write a review of your stay. It's great to read that you enjoyed our convenient location as well as our friendly customer service. I’m thrilled that we were able to accommodate your needs with our reasonable rates! The staff and I would like to thank you again for posting your review. We look...

Birch Run
Reviewed January 4, 2016

We had driven down from Michigan and were staying the night before our cruise was to leave. We arrived rather late, around 7:30 - 8pm. The desk clerk was courteous. I didn't know that there was a parking fee of $15 + tax ($19 something) but otherwise check in went smoothly. Our room was clean, nice, very acceptable for the...

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1Thank Shelly A
Cabarete, Dominican Republic
Reviewed December 23, 2015

I booked Extended Hotel Brickell for a two-day stay while attending a wedding in Miami. The property is okay, well located if you're in the Brickell area and by far the most affordable. We had a room with two full beds and an outdated but very clean bathroom. There was also a small kitchenette, but totally empty. The receptionist said...

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Helpful?
Thank Expat-in-Cabarete
Manager_11525, General Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for sharing your experience with us. Please accept our apologies that our amenities were not to your expectations. In response to your feedback, I will work with our front desk staff to make sure we are clearly communicating our amenities during guest arrivals. Additionally, a member of our staff is always available. Between the hours of 11pm and...

Reviewed December 5, 2015 via mobile

Worst stay ever!!! The first night while laying in bed we could hear water leaking from the ceiling in the kitchen area. I didn't say anything about this to the front desk because there were also other issues in the room I did address so I was moved to another room the next day. After getting into that room and...

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Helpful?
Thank brooklyn n
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Near Extended Stay America - Miami - Brickell - Port of Miami

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Parking Fee: $15 per day for 1-6 nights, $10 per day for reservations of 7+ nights. ... more   less 

Additional Information about Extended Stay America - Miami - Brickell - Port of Miami

Address: 298 SW 15th Rd, Miami, FL 33129-1122
Location: United States > Florida > Miami > Downtown
Price Range: $111 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Miami - Brickell - Port of Miami 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Extended Stayamerica Miami - Brickell - Port Of Miami Hotel Miami
Extended Stay America Miami
Extended Stay Miami
Miami Extended Stay
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Miami - Brickell - Port of Miami staff and other travelers.
7 questions
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Saint Louis, Missouri
over a year ago

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Questions? Get answers from Extended Stay America - Miami - Brickell - Port of Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“trust the staff..they will make sure that you are comfortable..and if you don't feel comfortable...tell them...they will take care of you.”
D331JUdebbiel, Sep 13, 2016 | Read review
“Don't come here.”
933willym, Feb 10, 2016 | Read review
“Don't stay on the 2nd floor”
christinen604, Feb 5, 2016 | Read review
“Room 402 has roaches!”
tonyg897, Nov 24, 2015 | Read review
“504 faced the hwy but no noise was detected.”
QuincyB, Nov 9, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question