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Extended Stay America - Miami - Brickell - Port of Miami

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Extended Stay America - Miami - Brickell - Port of Miami
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122 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Start your review of Extended Stay America - Miami - Brickell - Port of Miami
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Miami, Florida
Reviewed 3 days ago NEW

This is a very good clean nice hotel. The workers at the treat people kindly and very cheerful. Perfect location in middle of big city, but also quiet so there is no too much noise. Happy to be stay at this hotel.

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Thank miami271
New Canaan, Connecticut
Reviewed 4 days ago NEW

Room was dirty. The manager at the front desk was friendly and helpful, however the blonde lady working the front desk was shockingly rude, spiteful and disrespectuful. It is hard to imagine that a person like that is in the hospitality industry.

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Thank nicholassharris
Stockton, California
Reviewed 5 days ago NEWvia mobile

The hotel is mediocre. Cons: The hotel wasn't busy but when I got there they were cleaning carpets in the lobby. They wouldn't turn it off to check me in so I felt like I had to yell to talk to the front desk. They offer a shuttle to the Port of Miami for cruises but it's $8 per person...

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Thank VIP7844
Reviewed January 22, 2017 via mobile

Friendly staff, clean rooms, comfortable sleeping, full accommodations, short walk to pharmacy and grocery store! Great stay and most of all, the weekend shuttle driver Henry Lopez was friendly, informative and just a great shuttle driver! Thanks to all for helping us traverse our difficult medical event!

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1Thank Cynthia M
Manager_11525, Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

The team and I appreciate your positive remarks. We are glad to read how well you enjoyed your accommodations and that you favored the shuttle service offered at our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Reviewed January 17, 2017 via mobile

I have been staying here off and on for years now I'm here kinda permanently for work and I truly love it great front desk workers particularly Cindy I met her years ago and she still is the best every time I'm here she really makes me feel at home. I would truly recommend to stay here and make sure...

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Helpful?
1Thank tanishe1
Manager_11525, Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

We appreciate you taking the time to share your experience. It is good to know you valued the excellent customer service from our staff and that you would recommend our hotel to others. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Reviewed December 13, 2016 via mobile

Good hotel and good manegers and supervisers housekeeping whole team great people love them all and thankful with all them.feel home and you dont need a car.you have shutle metrorail metromover uber lyft taxi and also good restaurants nice place to walk safty supermarkets drugstore anyway al you need lo e this place .for me the best one.thNk you guys...

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1Thank gladyskock2906
Manager_11525, Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

It is so rewarding to to read how well you stay went with us. Thank you for commenting. We are pleased to read you were well accommodated with excellent customer service and that our convenient location was to your liking. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Reno, Nevada
Reviewed November 3, 2016 via mobile

The service is really good. Cindy the girl at the front desk is so polite and really outgoing. She made my stay as comforting as possible. The people at the front desk made my life easier with the requests on restaurants and fun places to go and we're very polite. Definitely made me feel welcomed to miami

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1Thank FrankieJoints
Manager_11525, Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to share your experience. It is pleasing to see you were well accommodated by our staff with excellent customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Atlanta, Georgia
Reviewed October 31, 2016

Felt at home quickly due to Cindy, Ana, Lucy, Eberth, Henry and Mgr Jerry's friendliness and attentiveness. A/C worked great. Room was clean no bugs. Quiet hotel could sleep days and nights no problem with changing work schedules. It's well insulated. Hot water in shower always. Comfortable bed and reclining chair. Dark Roast coffee really good. Laundry machines cleaned very...

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3Thank giacomoatlanta
Orlando
Reviewed October 28, 2016

Great price for proximity to Miami! We stayed one night to go to a concert at the American Airlines Arena... the room smelled a little musty when we first checked in and there is no ice machine, but they were very accommodating in every other way. Breakfast is grab-n-go so nothing hot except coffee/tea/oatmeal which was to be expected at...

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Helpful?
1Thank Tiffany W
Manager_11525, Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Your feedback is important. Thank you for sharing. It is good to know our location was beneficial during your stay. However, however please accept my apology for the inconveniences you endured and the odor in your room. We will work on communicating our service and proactively addressing issues before guests check in.

Birmingham, United Kingdom
Reviewed October 15, 2016 via mobile

Area at first looks not good ,hotel very nice from outside looks not good , very clean not a fancy hotel but good ,big room , nice bed flat tv no safe ,as a small kitchen which is great , but no cups plates or knifes forks or spoons ?????😬when you check in they tell you can rent them 🤔in...

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Helpful?
2Thank 554MichaelA
Manager_11525, Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with. First, allow me to address that you do not have to pay or rent cookware for the fully equipped kitchen in your room. This will definitely be addressed promptly. Overall, I'm glad you had an great stay at our hotel and that you enjoyed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Parking Fee: $15 per day for 1-6 nights, $10 per day for reservations of 7+ nights. ... more   less 

Additional Information about Extended Stay America - Miami - Brickell - Port of Miami

Address: 298 SW 15th Street, Miami, FL 33129
Location: United States > Florida > Miami > Downtown
Price Range: $110 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Miami - Brickell - Port of Miami 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Extended Stayamerica Miami - Brickell - Port Of Miami Hotel Miami
Extended Stay America Miami
Extended Stay Miami
Miami Extended Stay
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Miami - Brickell - Port of Miami staff and other travelers.
7 questions
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Saint Louis, Missouri
over a year ago

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Questions? Get answers from Extended Stay America - Miami - Brickell - Port of Miami staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“trust the staff..they will make sure that you are comfortable..and if you don't feel comfortable...tell them...they will take care of you.”
 of 5 bubbles D331JUdebbiel, Sep 13, 2016 | Read review
“Don't come here.”
 of 5 bubbles 933willym, Feb 10, 2016 | Read review
“Don't stay on the 2nd floor”
 of 5 bubbles christinen604, Feb 5, 2016 | Read review
“Room 402 has roaches!”
 of 5 bubbles tonyg897, Nov 24, 2015 | Read review
“504 faced the hwy but no noise was detected.”
 of 5 bubbles QuincyB, Nov 9, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question