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JW Marriott Miami

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#32 of 120 Hotels in Miami
Certificate of Excellence
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754 Reviews from our TripAdvisor Community

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Showing 558: English reviews
Chicago, Illinois
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed May 24, 2016

So it's a nice enough hotel. But it is more like a Courtyard in it's delivery, cleanliness, working order. Service was good. Overall, I won't stay here again. The experience was underwhelming. If you stay here, the one thing that annoyed me more than anything else was the tv remote - it took the hotel DAYS to get me a... More 

Helpful?
1 Thank Hendrix B
BZayas, Guest Relations Manager at JW Marriott Miami, responded to this review

Dear Mr. Hendrix Bodden, On behalf of the JW Marriott Miami, I would like to thank you for taking the time to provide us with your feedback from your last stay. We sincerely apologize that we did not exceed your expectations during your visit. Thank you for allowing us the opportunity to address your concerns while on your stay. We... More 

Harker Heights, Texas
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 22, 2016

Excellent hotel in downtown Miami. Magnificent location with easy access to the Arena and oceanside stroll pathway. Housekeeping are extremely superb. The staff are very accommodating and first class management.

Helpful?
Thank Jun_Helen-c
Mumbai (Bombay), India
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 18, 2016 via mobile

If you are not staying at south beach this is the hotel in downtown miami ! Superb hotel , top class service .. The conceirge Andres was brilliant and so was the bell man Marcos they helped us with our entire trip around south florida ! Rooms were brilliant with an awesome view of downtown and miami river and key... More 

Helpful?
Thank TANAYTHAKUR
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 16, 2016

The Hotel is in itself a flagship property with great parking staff, housekeeping, and the resteraunt staff and management should be running the hotel becuase they really understand the branding of the JW.. However, the front desk and the new hotel manager are not a fit for the brand. If you can avoid that process it will make your stay... More 

Helpful?
1 Thank warreno721
BZayas, Public Relations Manager at JW Marriott Miami, responded to this review

Dear Guest, On behalf of the JW Marriott Miami, please accept our sincerest apologies regarding the inconveniences you experienced with the Front Desk Department during your last stay with us. We have addressed the issues at hand with the respective departments and we are working diligently to correct any mistakes that we may have made. As a value customer, we... More 

Sarasota, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 14, 2016

The hotel is very nice, room are up dates. Very comfortable bed and clean room. Staff are very friendly and do their best to accommodate anyway possible. The location is in Brickell area, which is an upscale and trendy area. Most of the restaurants are are in the high price range. The area is close to everything but a beach.... More 

Helpful?
1 Thank gail2922
BZayas, Public Relations Manager at JW Marriott Miami, responded to this review

Dear Guest, On behalf of the JW Marriott Miami, I would like to thank you for taking the time to provide us with your feedback from your last stay. We sincerely apologize that we did not exceed your expectations during your visit. Thank you for allowing us the opportunity to address your concerns while on your stay. We hope to... More 

West Hartford, Connecticut
Level Contributor
73 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 9, 2016

I had a short but intense two day visit to Miami for work in the business district and my client reserved a room for me at the GW Marriott. I frequently stay in Marriott's other hotels that aren't as pricey as the GW, but this one was well worth it. I was most impressed by the friendly service from every... More 

Helpful?
Thank Gbrenson
BZayas, Public Relations Manager at JW Marriott Miami, responded to this review

Dear G Brenson, Thank you for sharing your experience at the JW Marriott Miami through the Guest Satisfaction Survey. As a value customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to... More 

Florence, Italy
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 6, 2016

It was pleasant stay. Great service. Position which is fantastic but you need still taxi to go around. And if you coming from Italy as me .....you can Enjoy real Cappucino next Door: There is Illy Shop! I would come back with pleasure.

Helpful?
Thank Zoran C
BZayas, Public Relations Manager at JW Marriott Miami, responded to this review

Dear Zoran Thank you for sharing your experience at the JW Marriott Miami through Trip Advisor Review. As a value customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability... More 

Hong Kong, China
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 4, 2016 via mobile

I just moved to Miami for work and currently staying in the JW Marriott Miami for more than a week. Being a hotelier and having stayed in a couple of nice 5-star hotels in different countries before, I would say this is definitely not a up to standard 5-star hotel. All it has is just the name and I'm really... More 

Helpful?
2 Thank Yvonnecwp
BZayas, Public Relations Manager at JW Marriott Miami, responded to this review

Dear Ms. Yvonnecwp Thank you for taking the time to share your recent experience at the JW Marriott Miami with us. As a valued guest, I was truly disappointed to hear about your experience during your stay. We are committed to exceeding guest expectations and unfortunately we have fallen short of this goal by not delivering your order accordingly. We... More 

Potomac, Maryland
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 4, 2016 via mobile

Just returned from a three day at the Marriott and enjoyed my time. The area around the hotel is undergoing a great deal of construction, so it's a little chaotic, but it wasn't too difficult to get around. There's a terrific Whole Foods across the street, so it was a great escape when I wanted to avoid the meeting food.... More 

Helpful?
Thank npoguy
BZayas, Guest Relations Manager at JW Marriott Miami, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the JW Marriott Miami with us. As a valued guest, I was truly disappointed to hear about your experience with in room dining. We are committed to exceeding guest expectations and unfortunately we have fallen short of this goal by not delivering your order accordingly. We... More 

Miami, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 18, 2016

Two day business trip in Miami. Hotel is just that: a business commuter hotel that tries to be something more. I travel a lot and don't ask for much, but a clean room and a good bed are musts. This hotel fails on both. Mattresses are worn and lumpy, with a sagging hole in the middle. the towel rack in... More 

Helpful?
3 Thank hornpaul
BZayas, Public Relations Manager at JW Marriott Miami, responded to this review

Dear Paul Horn, On behalf of the JW Marriott Miami, please accept our sincerest apologies regarding the inconveniences you experienced during your last stay with us. We have addressed the issues at hand with the respective departments and we are working diligently to correct any mistakes that we may have made. As we pride ourselves on delivering a memorable hotel... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about JW Marriott Miami

Address: 1109 Brickell Ave, Miami, FL 33131-3101
Location: United States > Florida > Miami > Downtown
Price Range: $171 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Miami 5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Jw Marriott Miami Hotel Miami
Miami Jw Marriott
Marriott Miami
Miami Marriott
Hotel Style:
#9 Spa Hotel in Miami
#13 Luxury Hotel in Miami
#14 Romantic Hotel in Miami
#18 Family Hotel in Miami
#21 Business Hotel in Miami
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