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JW Marriott Miami

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#32 of 120 Hotels in Miami
Certificate of Excellence
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757 Reviews from our TripAdvisor Community

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Showing 561: English reviews
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I like the big room and bathroom but the Hotel in general is kinda old. The Restaurant staff was very kind and almost everybody in the Hotel speaks Spanish. Nice outdoor pool... but nothing special...

Helpful?
Thank Cecilia L
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

I had stayed 2 years ago in the JW Marriot Marquis in Miami and was a bit dissappointed with the facilities of JW Marriot on Brickell Av.. Swimming pool is deserted, the bar is not operated, works where going on (with some noise early morning) of which we were not informed when making the booking. When calling for anything like... More 

Helpful?
Thank CaptainMorgan68
Mexico City, Mexico
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel and location. The staff was super attentive and facilities are top notch.The gym is really nice and has a lot of extras (fresh water with cucumber, fresh fruit, etc). The concierge lounge is also really well stocked and staff was super friendly.

Helpful?
Thank Paola7979
Seattle, Washington
Level Contributor
128 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights. LIKES: Friendly, professional staff at front desk Express elevators are relatively quick Clean, well-lit property Large room and bathroom Quiet Comfortable bed A/C kept room comfortable despite 90 degree weather outside Computer desk and chair DISLIKES: Just a few tiny details keep this from being a perfect 5: Pad of paper at computer desk had a... More 

Helpful?
Thank SethE56
Holton, Indiana
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Upon arrival, the main valet entrance is very nice, clean, and the valet were extremely helpful and personable. Check in was very quick and the girl checking me in was very kind and courteous. I had a corner king which was very spacious. It had views of the city that were nice too. The room was clean, the bed was... More 

Helpful?
Thank atrainhansonn
New York City, New York
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a business trip to Miami. The hotel is very business friendly. There are several convenient restaurants, coffee shops, and meeting locations within the hotel. Check-in/check-out process was seamless and quick. The rooms are very large, clean, and well equipped - including a TV in the bathroom mirror. I would recommend this hotel for business travel if you... More 

Helpful?
Thank TheTravelObsession
Management response:

Dear "TheTravelObsession", Thank you for sharing your feedback regarding your recent stay with us. I will definitely share your review with the pertaining areas and I am glad we were able to provide you with quick and seamless service. Please feel free to contact me regarding this or any future stay while in the Miami area but most importantly, thank... More 

Marlboro, New Jersey
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The JW name used to stand for something and indicated that the hotel was a premium property over and above the regular Marriott. Well, that is not at all true for this hotel. There is absolutely nothing JW about this Marriott. In fact, it is barely a Marriott. I travel often and am a Platinum Marriott member. This is one... More 

Helpful?
1 Thank BorisN
Management response:

Dear Boris N, Thank you for providing your feedback with regards to your experience at our hotel. We have clearly fallen short of providing you with an exceptional experience and I would like to communicate directly with you to make mends and to formally apologize for the inconveniences you experienced. Below is my contact information should you like to further... More 

Warsaw, Poland
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just a hotel, but not worth 5 stars and prices over 200 euros for a standard room. Carpet with stains. No breakfast. We were going to the diner located in the other tower. Nice outdoor pool. Overall nothing special.

Helpful?
Thank DorotaMalgorzta
Management response:

Dear Dorota Malgorzta, Thank you for sharing your feedback with us regarding your recent stay. On behalf of the team at the JW Marriott Miami allow me to extend our sincerest apologies. We strive to provide our guests with an exceptional experience and we have fallen short of such with you. We truly value you as a guest and I... More 

Kissimmee, Florida, United States
Level Contributor
67 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Communication is horrid in this hotel. We arrived at 1 pm on Friday to make sure we take advantage of our Gold Elite Status where we can upgrade our room. The lady up front said ok. We left so that I can check in the American Airlines Arena for a conference I attended with my mom. We came back and... More 

Helpful?
Thank Samuel R
Management response:

Dear Samuel R, Thank you for taking the time to provide us with your feedback in regards to your recent stay with us. I truly apologize for the inconveniences you encountered and I would like to speak with you directly regarding these service opportunities. Please feel free to contact me by using my information provided below so we can further... More 

san mateo, ca
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 16, 2016

For the price of $200 per sat night, it's not worth it. I love the service, big room and the reception area but the room is kinda old, bathtubs faucet is old and almost falls off the wall. Beach is not swimmable and a few blocks away. Location is 6 blocks away from metromover and not too many activities on... More 

Helpful?
Thank sfsaigon
Management response:

Dear "sfsaigon"': Thank you for taking the time to share your feedback. I truly apologize for your dissatisfaction with our hotel. We strive to provide all of our guests with an exceptional experience and this time around we have fallen short. Should your travels bring you back to Miami, I invite you to reach out to me directly and I... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about JW Marriott Miami

Address: 1109 Brickell Ave, Miami, FL 33131-3101
Location: United States > Florida > Miami > Downtown
Price Range: $175 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Miami 5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Jw Marriott Miami Hotel Miami
Miami Jw Marriott
Marriott Miami
Miami Marriott
Hotel Style:
#9 Spa Hotel in Miami
#13 Luxury Hotel in Miami
#14 Romantic Hotel in Miami
#18 Family Hotel in Miami
#21 Business Hotel in Miami
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