...Even helped me talk to my door dash driver, to guide them to the right location...

...The location is top tier very friendly area...

...Perfect location and beautiful hotel and property ...

...Comfortable beds, spacious rooms all in a fantastic location...

...The atrium was beautiful and location cant be beat...

...The location is perfect as it’s right across from the Cocowalk...

...The location of the hotel is also 5 star...

...They also have a great restaurant in location and roof top Tiki Bar...

...The location is amazing and we would stay here again and recommend it to any couples or even a family...

...Location is great, next to lots of good restaurants, but still quiet...

...Nestled in a beautiful location this intricate hotel has a wonderful ambiance...

...So, you can feel confident to book your meetings, events and have your visitors stay at an awesome location...

...The Eden suite was beautiful with the bathtub and outdoor patio...

...We opened the door to a double suite styled with retro eclectic furnishings and decor, this place stole my heart! It has a bear claw tub, a private balcony, and a piano in the suite!...

...The interior atrium is full of tropical plants and fountains on multiple levels surrounded by brightly colored Spanish tiles... The room was perfect with a small balcony overlooking the exterior facade which is essentially a living fence, alive with tropical flowers and climbing bouganvillea...

...It feels like vacation wrapped in its decor, food and rooms...

Gorgeous environment, multiple open air spaces for lounging, eating and drinking...

...The Gardens give the Mayfair an amazing tropical feel...

...There was a live band playing in the lobby the nights we stayed there was no possibility of getting any sleep in the rooms facing the atrium while they were playing... The other con which I’ve seen mentioned in other reviews is that the rooms are somewhat dark given the design of the hotel...

...The moment you walk in you feel like you are entering a marvelous oasis... The hotel is beautiful, charming, romantic!... Our suite was gorgeous, so very comfortable and showed attention to every detail...

...Delightfully appointed with outdoor shower... The hotel outdoor lobby area was beautifully tropical with water features and flying iron ibis (nice touch!!!)... The rooftop bar area was very nice...

...I love how they kept some of the original pieces as well. The greenery, the elevators, the rooftop pool and the new restaurant is all wonderful... The rooms are spacious, colorful and upgraded!...

...It was gorgeous, and one hour later, Greg texted me that my room was ready... My room was more than I expected; I felt like a Queen: beautiful balcony and a friendly and classic bar...

...Room had a veranda complete with an outside shower!...

...The hotel has a beautiful tropical decor... The rooms were spacious and well designed...

...Everything about the hotel was fabulous, especially the decor and overall vibe!...

...Nestled in a beautiful location this intricate hotel has a wonderful ambiance...

...The rooms are unlike anything I’ve ever seen—high quality, modern, and one of a kind!...

Highly recommend, quite and quaint...

...Rooms are very clean with cozy decor and terrace… bed and pillows were amazing, could of slept all weekend...

...Most notably the giant mahogany carved doors and headboards. I poked my head into the event space and it was really inviting with big windows and full of old world charm...

The recently renovated Mayfair is a stylish and unique escape from typical hotels...

This is a lovely hotel that brings the experience of Miami and its tropical locale inside... We had a deluxe room that was spacious, and appreciate that the bath had a large shower with 2 sinks...

...Wonderful rooms with great pillows and towels!...

...Jason was very pleasant and helped us up to our room as we rode a glass elevator overlooking the gardens up to the Presidential Suite!... We opened the door to a double suite styled with retro eclectic furnishings and decor, this place stole my heart!... It has a bear claw tub, a private balcony, and a piano in the suite!...

...The rooms are spacious, cool, comfortable and clean...

This is our first visit since their extensive renovation, during which they were closed for a year plus... The room was perfect with a small balcony overlooking the exterior facade which is essentially a living fence, alive with tropical flowers and climbing bouganvillea... The rooms were spacious and comfortable and the staff was friendly and welcoming...

We have never experienced this level of attentiveness ranging from a phone call before our arrival asking for our ETA to ensure room ready to the actual personalized check in complete with a welcome drink. Our suite is spacious : perfect for our 10 day visit...

...It feels like vacation wrapped in its decor, food and rooms. Rooms are clean, spacious and maintained...

...Robert deserves special mention as he assisted us with our room issues... The only cons to the hotel were the noise levels and the lack of natural light in the rooms... We asked to be move to a quieter room which was quickly and efficiently dealt with but it’s definitely an issue to be aware of... The other con which I’ve seen mentioned in other reviews is that the rooms are somewhat dark given the design of the hotel... Not a huge issue unless you want to spend a lot of time in the room...

...Wouldn’t have changed a thing, wonderful and attentive service, the rooms were beautiful and clean...

From check-in to the the room to the high quality customer service from the staff, I would strongly recommend Mayfair. I typically prefer to stay at larger hotels/resorts, but the Mayfair did not disappoint... My room was spacious, had a thoughtful layout, and a generous balcony that made it easy to get zoom calls done comfortably...

...I wanted to stay in a peaceful hotel and picked the perfect one!... I came early, so I knew my room wasn't ready... She told me they would text me when my room was ready... It was gorgeous, and one hour later, Greg texted me that my room was ready... My room was more than I expected; I felt like a Queen: beautiful balcony and a friendly and classic bar... When I came back to the hotel, my room was clean and with fresh towels...

...The hotel has a beautiful tropical decor... The rooms were spacious and well designed... Everything was very clean and you always see staff cleaning...

...Luxurious rooms with unique amenities... Room had a veranda complete with an outside shower!...

...Room was huge with all amenities we needed, plus free soft drinks in the mini bar...

...The rooms are unlike anything I’ve ever seen—high quality, modern, and one of a kind!... I also saw their new meeting spaces and I will definitely be coming back to book our next meetings and events here!...

...The service was excellent and the rooms were very clean and comfortable...

...Rooms are very clean with cozy decor and terrace… bed and pillows were amazing, could of slept all weekend...

...The Hotel was beautiful, rooms were nice, and the food was exquisite...

...I decided to stay with this nice hotel during my visit to the area. The customer service was excellent and the process of checking in to the room was great... The room was clean to perfection and the bed was very comfortable...

...I didn’t know what to expect, I arrived late and was greeted by Robert Leyton front desk supervisor who made me feel right at home and like a Princess 👑 this beautiful Mayfair House has history behind it and recently got renovated, the rooms are phenomenal!...

...Can’t give him enough praise...

...This property is probably one of the worst experiences in Miami... An extremely rude front desk person told us that checkout was at 11 am and after 12, or a 75$ penalty will be imposed on the bill... She scornfully told us that the penalty will be charged if we stayed past 12... That sealed the opinion, this property is not worth going... For the price, the Ritz Carlton is a much better offer and probably a much friendlier too... To be fair, the front desk supervisor took away the night parking fee ($42) to compensate for an obnoxious and impolite employee...

...The reboot of this iconic property was over the top...

...The staff is exceptional Kimberly was a great host...

...Unfortunately, you also sold the guest area roof top pool for a 4th July party and hadn’t advised us when booking... The party was WAY off brand for an aspiring upscale hotel... Other guests, like us, seemed very frustrated...

...The Mayfair House is a hidden gem!... It has a bear claw tub, a private balcony, and a piano in the suite!...

Nice hotel but charge 25 dollars in destination fee. Almost 200 dollars in total for me... It would be better if the hotel clearly indicates all fees when doing the reservation...

...The Mayfair is just a one-of-kind iconic space...

...Thank you for taking such good care of a true jewel for the City of Miami...

...As a Miami resident, I’d avoid this valet headache at all costs...

...The restaurant is ok but I would prefer could have breakfast included on the price of the room. Narbona is a perfect coin to go but would be interesting to make an arrangement with them to serve a kind of small breakfast for the guests of The Mayfair...

Wallace earned every penny of that $200 tip we left him... Wallace made our whole afternoon...

...Fernando was an absolute pleasure to work with our whole entire trip he was so sweet and helped us with the smallest things...

Wallace earned every penny of that $200 tip...

...I am from NYC where bars and tenders are a dime a dozen, not this time...

...They have done a magnificent job with renovating this Coconut Grove mainstay!... Daniella deserves to be recognized for her professionalism and the elegance that she brings to the welcoming staff at the Mayfair...

Highly recommend, quite and quaint...

...Jason made it easy to choose the Mayfair Grille for meals...

...I decided to stay with this nice hotel during my visit to the area...

...The recently renovated hotel is beautiful. The rooftop pool and Sipsip are clean and well maintained with beautiful views...

...We had a deluxe room that was spacious, and appreciate that the bath had a large shower with 2 sinks...

...We even had an outdoor shower and couches to enjoy the Palm Trees on the terrace...

...Also, there are very few towels (two large and one small)... We came back at 11.30pm and there was nothing in the room... Called reception and 1/2 hour later they appeared with the pillows and the towels... On Sunday morning we wanted to have breakfast in the room... No Room service...

...The rooms are spacious, cool, comfortable and clean. The pool was clean and warm, offering a tranquil roof top lounge too wind down after the day...

...Rooms are clean, spacious and maintained...

...Definitely recommend staying at Mayfair house hotel strategically located right in the hub of Coconut Grove!!!!...

...My husband and i stayed last month for a romantic birthday weekend and I was thrilled to see such a treasure for Miami so beautifully renovated. The moment you walk in you feel like you are entering a marvelous oasis... Thank you for taking such good care of a true jewel for the City of Miami...

...Wouldn’t have changed a thing, wonderful and attentive service, the rooms were beautiful and clean...

...Carlos helped me to unload my vehicle and park my vehicle... The pillow and bed were comfortable—shower, bathtub, perfect pressure water... When I came back to the hotel, my room was clean and with fresh towels... I spent all my nights inside the bathtub...

...Everything was very clean and you always see staff cleaning...

...The hotel is super unique and very well maintained, clean and has a great design vibe...

...Our room has all the fixings — my girlfriend and I are thrilled to call this place home for the next few days...

...Thank you so much for my room is beautiful just like everything in the hotel!!...

...I love this hotel so much and am so happy to stay here...

...The service was excellent and the rooms were very clean and comfortable...

...Rooms are very clean with cozy decor and terrace… bed and pillows were amazing, could of slept all weekend...

...The staff was courteous , the room was amazing, everything was cleanly...

Highly recommend, quite and quaint...

...I decided to stay with this nice hotel during my visit to the area... The room was clean to perfection and the bed was very comfortable...

...The rooftop pool and Sipsip are clean and well maintained with beautiful views. Most importantly, the staff in every area from the front desk to the pool top bar are friendly and competent... Robert Leyton, from the front desk, went above beyond to accommodate my needs with a problem printing some work documents, and all with politeness and a big smile...

We are a family with toddler and really enjoyed our stay at Mayfair House Hotel. The hotel itself has such a great vibe about it, but what stood out for us was the kind and attentive customer service we received from Robert Leyton on the front desk, both in dealing with our check in and various other things that were quickly addressed...

Stayed here for a friends birthday weekend and had the most amazing stay thanks to Jason! Jason was so helpful and attentive to our group and really made us feel like royalty... I appreciate his kindness and his help throughout our stay and will definitely be returning!...

...I got to know the manager Greg and it’s no wonder his staff go out of their way to ensure a 5 star experience. Greg checks in with you during your stay via text and fixes anything you request no matter how big or small... The night manager set my son and I up with a Prosecco for me and a bottled water for my son so we could enjoy sitting by the fountain when we got back late and everything was closed... Another great staffer Kim upgraded our room to ensure my son had the most memorable experience... We even had an outdoor shower and couches to enjoy the Palm Trees on the terrace...

...Other guests, like us, seemed very frustrated...

...Besides the great rooftop pool/bar, uniquely designed beautiful rooms, there is an absolutely welcoming and helpful staff. Jason was one staff member who has completely made our trip... His offered restaurant suggestions, helped with accommodation and overall a wonderful human being to spend time talking to... Jason really impacted our stay in the best way and will be one reason we return... Staff members can really impact one’s trip at a hotel and people like Jason are the kind you want to keep around... Thank you to this hotel for a wonderful experience and I hope this can be a source of a thank you to Jason for making our trip so great!... Also shoutout to the bartender at the rooftop Dave, he was also a pleasure to talk to...

...Rooms are clean, spacious and maintained. The entire establishment is accommodating (ask anything) and staff is incredibly friendly...

...The Front Desk supervisor Robert treated us as if we were part of his family. He went above and beyond to make sure my mother was comfortable... He was one of the reasons my mom decided to stay an extra night... The manager of the Restaurant Maria and her staff was so accommodating we didn’t want to eat anywhere else... Guest service coordinator Owen, exceeded our expectations with coordinating services for my mom to lift her spirits... Valet and housekeeping was truly amazing... I seriously have no complaints (which is a first) lol... We are beyond grateful for the care and attentiveness provided to us doing a stressful time...

...SipSip and Mayfair Grill staff, food, beverages and service were excellent! The bartenders in Mayfair Grill were extremely fun and attentive to my wife who was on her own for some of the trip and made her feel welcome and comfortable dining as a single...

...However, I had 3 bad experiences in a row with valet during my stay. I am not very picky about these things, but there was a crowd of 5 valet employees available and I pulled right up to the stand, and instead of coming to me when I got out of my car they completely ignored me and continued talking while people were beeping from behind... Later that night, I had to get something important out of my car so I called down for the car, received a text saying it would be 5 mins, and came down to wait... Truly a beautiful and tranquil atmosphere and for the most part, wonderful staff...

...We arrived very early on Sunday and were immediately greeted by the beautiful Daniella who was so helpful and welcoming. She took great care of us, gave us our Welcome Drinks and was even able to facilitate an early check-in which was so appreciated since we had been traveling since 4 am... All the staff, from bartenders to housekeeping, were friendly and helpful whenever you asked for anything... They have a great text system we used for any questions and we received recommendations for restaurants and places to check out in South Beach... Bravo to management for running such a wonderful establishment and congrats to the staff for making our trip so memorable...

I was very well received by Robert Leyton and he took care and helped me about the neighborhood and the amenities in Coconut Grove... Also the room service was very well done by a canarian lady and the luggage boy was perfect even without the tip I finally couldn't gave him... Narbona is a perfect coin to go but would be interesting to make an arrangement with them to serve a kind of small breakfast for the guests of The Mayfair...

We just wanted to say thank you to Fernando and to the Mayfair for making this one of the best trips me and my bestfriend have ever had... Fernando was an absolute pleasure to work with our whole entire trip he was so sweet and helped us with the smallest things... He gave us a room tour and some champagne on our way up to the room... We were so comfortable in his presence and just such a wonderful man...

...The pool bar and restaurant was renamed SipSip and was a delight... He was professional, enthusiastic and able to put up with our (likely annoyingly) particular group... A+ service and we are now considering the Mayfair for next year's homecoming accomodations...

...Super hospitable and caring person. She made me her special spicy passion fruit margarita and her food suggestion of the conch fritters and fish tacos were exactly what I needed... Definitely coming back and make sure to ask for her special cocktail!!!...

...Everything was extraordinary from check in to check out! The VIP manager Owen was the first person we interacted with who checked us in and left a little surprise for us in our room!... He was the nicest person I've ever met while vacationing... The service at the rooftop restaurant was lovely and the food was divine!...

...I was blown away how friendly and amazing all the staff is. My husband and i visited the mayfair grill restaurant and sat at the bar and we have NEVER had better and friendlier service by anyone compared to GIGI!!...

...The cocktails that we orders were delish and Gigi our bartender was great at asking what my flavors of interest were... Overall I am happy with the service, food and drinks...

Immediately I was greeted by Owen at the front desk, listen he made me feel so special, the room was decorated and his service made me feel like I was VIP...

...Delicious and lovely poolside and courtyard dining, great service (big shoutout to charming and friendly concierge Brendan), whimsical art nouveau architecture and interior design by Gaudi disciple Kenneth Treister, all in the old-Miami heart of a resurgent Coconut Grove on Biscayne Bay...

...The recently renovated hotel is beautiful. The rooftop pool and Sipsip are clean and well maintained with beautiful views... Most importantly, the staff in every area from the front desk to the pool top bar are friendly and competent... Robert Leyton, from the front desk, went above beyond to accommodate my needs with a problem printing some work documents, and all with politeness and a big smile...

Stayed here for a friends birthday weekend and had the most amazing stay thanks to Jason! Jason was so helpful and attentive to our group and really made us feel like royalty...

I went to Miami to move my daughter in for college but wanted a local hotel in nearby Coconut Grove to enjoy with the family... You feel as if you enter a tropical paradise... I got to know the manager Greg and it’s no wonder his staff go out of their way to ensure a 5 star experience... Greg checks in with you during your stay via text and fixes anything you request no matter how big or small... The night manager set my son and I up with a Prosecco for me and a bottled water for my son so we could enjoy sitting by the fountain when we got back late and everything was closed... Another great staffer Kim upgraded our room to ensure my son had the most memorable experience... We even had an outdoor shower and couches to enjoy the Palm Trees on the terrace... The restaurant food and outdoor setting by the fountain are fantastic... The pool and bar have incredible views...

...We had a great time spending most of our time either at the rooftop pool, the restaurant, walking around Coconut Grove, or enjoying our spacious room. We’re local to the area so we weren’t spending our days exploring Miami we wanted a hotel with a relaxing vibe with things to do in the hotel or nearby and that’s exactly what the Mayfair had to offer... The service was incredible from the valet to the front desk to the pool upstairs and the restaurant downstairs... The Eden suite was beautiful with the bathtub and outdoor patio...

...Let's start with the room; it's ok, old, the bathroom is basic, you can break your head in the shower since it's slippery and water spills out and the amenities are very basic. Also, there are very few towels (two large and one small)... We asked on our way out for more pillows and more towels (only two pillows hard as rocks)... Called reception and 1/2 hour later they appeared with the pillows and the towels... On Sunday morning we wanted to have breakfast in the room... No Room service... We went down to the restaurant, had breakfast and went to the reception to ask for a late checkout (1 pm)... We told her that we stayed for the breakfast/brunch advertised with the hotel... For the price, the Ritz Carlton is a much better offer and probably a much friendlier too...

...The Mayfair House is a hidden gem! From the moment I walked in I was drawn into that lush open air garden in the heart of the hotel... Jason was very pleasant and helped us up to our room as we rode a glass elevator overlooking the gardens up to the Presidential Suite!... It was our 6th wedding Anniversary and Robert the manager on duty upgraded us!... He was very accommodating and he helped make our stay there so unforgettable!... We opened the door to a double suite styled with retro eclectic furnishings and decor, this place stole my heart!... It has a bear claw tub, a private balcony, and a piano in the suite!... We loved the vibe in the neighborhood that was bustling with people shopping and sight seeing but not too crowded and rowdy... We will be back we still have to hang at the rooftop pool and experience the outdoor shower 🤭🫣...

...The interior atrium is full of tropical plants and fountains on multiple levels surrounded by brightly colored Spanish tiles... The room was perfect with a small balcony overlooking the exterior facade which is essentially a living fence, alive with tropical flowers and climbing bouganvillea... The rooms were spacious and comfortable and the staff was friendly and welcoming... The rooftop pool with covered, cabanas , lounge chairs and an outdoor fireplace was the perfect spot to enjoy a tropical drink after a long flight...

We have never experienced this level of attentiveness ranging from a phone call before our arrival asking for our ETA to ensure room ready to the actual personalized check in complete with a welcome drink. Our suite is spacious : perfect for our 10 day visit... The staff couldn't be nicer , the hotel is beautiful with luscious greenery everywhere with open air vistas , and the restaurant serves delicious food from an interesting menu ... Definitely recommend staying at Mayfair house hotel strategically located right in the hub of Coconut Grove!!!!...

...It feels like vacation wrapped in its decor, food and rooms. Rooms are clean, spacious and maintained... The entire establishment is accommodating (ask anything) and staff is incredibly friendly...

...My husband and i stayed last month for a romantic birthday weekend and I was thrilled to see such a treasure for Miami so beautifully renovated. The moment you walk in you feel like you are entering a marvelous oasis... The hotel is beautiful, charming, romantic!... The architecture and the decor complement the surrounding gardens perfectly... The ease of checking in made us feel like we were on vacation immediately... Our suite was gorgeous, so very comfortable and showed attention to every detail... We the enjoyed cocktails ad appetizers at Sipsip, the great rooftop bar that makes you float on top of Coconut Grove... Thank you for taking such good care of a true jewel for the City of Miami...

...SipSip and Mayfair Grill staff, food, beverages and service were excellent! The bartenders in Mayfair Grill were extremely fun and attentive to my wife who was on her own for some of the trip and made her feel welcome and comfortable dining as a single... The hotel is super unique and very well maintained, clean and has a great design vibe... The area of Coconut Grove is very safe and walkable and the food scene is awesome!...

...I am not very picky about these things, but there was a crowd of 5 valet employees available and I pulled right up to the stand, and instead of coming to me when I got out of my car they completely ignored me and continued talking while people were beeping from behind... I love this hotel so much and am so happy to stay here... Truly a beautiful and tranquil atmosphere and for the most part, wonderful staff...

...We had such a great Girls Trip this past week and absolutely enjoyed our stay at Mayfair House. Everything about the hotel was fabulous, especially the decor and overall vibe!... We arrived very early on Sunday and were immediately greeted by the beautiful Daniella who was so helpful and welcoming... She took great care of us, gave us our Welcome Drinks and was even able to facilitate an early check-in which was so appreciated since we had been traveling since 4 am... All the staff, from bartenders to housekeeping, were friendly and helpful whenever you asked for anything... They have a great text system we used for any questions and we received recommendations for restaurants and places to check out in South Beach... We ate out at the most amazing restaurants and loved walking the quaint streets of Coconut Grove... Bravo to management for running such a wonderful establishment and congrats to the staff for making our trip so memorable...

I was very well received by Robert Leyton and he took care and helped me about the neighborhood and the amenities in Coconut Grove... Also the room service was very well done by a canarian lady and the luggage boy was perfect even without the tip I finally couldn't gave him... The restaurant is ok but I would prefer could have breakfast included on the price of the room... Narbona is a perfect coin to go but would be interesting to make an arrangement with them to serve a kind of small breakfast for the guests of The Mayfair...

I’ve been hearing the buzz about the newly renovated Mayfair, and I had to go check it out... Everything is so beautiful and worth the hype... The rooms are unlike anything I’ve ever seen—high quality, modern, and one of a kind!... One of my favorite places to hang out was the rooftop bar right next to the pool... It was the perfect mix of relaxation and luxury... They also have the "OM movement" doing yoga and wellness for us to enjoy with sound bowls and meditation... I also saw their new meeting spaces and I will definitely be coming back to book our next meetings and events here!...

...Everything was extraordinary from check in to check out! The VIP manager Owen was the first person we interacted with who checked us in and left a little surprise for us in our room!... The service at the rooftop restaurant was lovely and the food was divine!...

i am some-what of a local and i had a stay-cation in the new and improved mayfair hotel and garden... My husband and i visited the mayfair grill restaurant and sat at the bar and we have NEVER had better and friendlier service by anyone compared to GIGI!!...

...The recently renovated Mayfair is a stylish and unique escape from typical hotels. It retains all the charm of the original hotel replete with art, fountains and architectural features and adds updated amenities, large high definition televisions, graet wifi, modern bathrooms and art deco furniture... Located right in the middle of Coconut Grove, you can't get easier access to all the Grove has to offer...

I had a wonderful staycation at the Mayfair House Hotel & Garden... It is a luxurious subtropical hideout right in the middle of the Grove... The rooftop pool & bar offers sweeping views of the bay... Most notably the giant mahogany carved doors and headboards... I poked my head into the event space and it was really inviting with big windows and full of old world charm... The staff was fully engaged in anticipating and meeting our needs... I recommend the Mayfair for a getaway, long stat, meeting or event...

...Could have been Barcelona, but with lush tropical foliage all around it seemed even more Miami than Miami. Delicious and lovely poolside and courtyard dining, great service (big shoutout to charming and friendly concierge Brendan), whimsical art nouveau architecture and interior design by Gaudi disciple Kenneth Treister, all in the old-Miami heart of a resurgent Coconut Grove on Biscayne Bay... All this and fine dining by master chef’s around every corner... The Mayfair is not just old Miami or new Miamii—it’s dream Miami...