This hotel is either a real hit or a real miss based upon who you are fortunate enough, or unfortunate enough, to have as staff.
The morning we were lucky and had great staff....great shuttle service. The evening staff was far less with bad staff experiences.
The rooms are gre…
We booked this hotel prior to a cruise. The room was very clean and modern and on trend. The bed was so comfortable. We enjoyed the continental breakfast that was included in the price.
We did do dinner in the Salon that was a little disappointing. My Cuban sandwich was over…
I have been staying at the Element Miami International Airport for a little over a year now and my stay experience has only gotten better over time. The welcome is ALWAYS professional yet super friendly. The staff at the front desk have ALWAYS been very helpful and are always wil…
By far the best hotel I've stayed in Miami, great staff. Pleasent and warm front desk attendants, punctual and reliable shuttle service, honest houdekeeping,great kitchen and restaurant staff. A home away from home.
I stayed here for work over thanksgiving and it was amazing the staff are courteous and always go above and beyond to make you feel comfortable and with the new renovations I love it and would always chose this hotel..
"Rooms on the east side may be quieter but I had no issues on an upper west room."
"choose the rooms with the ODD numbers."
"Odd numbered rooms are on the inside and have a nice view of the small lake in the back."
"No ground floor"
"I had a room in the corner by the elevator on the 5th floor and was great"