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The Ritz-Carlton Coconut Grove, Miami

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#23 of 124 Hotels in Miami
Certificate of Excellence
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The Ritz-Carlton Coconut Grove, Miami
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620 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton Coconut Grove, Miami
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Showing 544: English reviews
Ghaziabad, India
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 13, 2016

This is very beautiful place, located near to bay and the location coconut grove is awesome. the hotel staff is very helpful and rooms are cozy. The balcony rooms and higher are better. Vegetarian food few options available.

Helpful?
Thank drshilpijain
RCCGM HOTEL MAN... Y, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (drshilpijain), Thank you for sharing your experience with the fellow viewers of TripAdvisor and for staying with us at The Ritz-Carlton Coconut Grove Miami. It is such a pleasure to read your comments of your recent stay and to know that we exceeded your expectations! We truly value our guest responses. Once more thank you for choosing to... More 

Raleigh, North Carolina
Level Contributor
117 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 12, 2016

Service is what the Ritz is known for and they sure keep up their reputation here. Excellent staff, great service and always a 'can-do' attitude. Walking distance to shops and restaurants in Coconut Grove. Restaurant on site is excellent but a bit pricey. They have a nice outdoor pool as well.

Helpful?
Thank RDU-Yankee
RCCGM HOTEL MAN... Y, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (RDU-Yankee), Thank you for sharing your experience with the fellow viewers of TripAdvisor and for staying at The Ritz-Carlton Coconut Grove, Miami. It is such a pleasure to read your wonderful comments and to know you enjoyed your stay. My team and I truly appreciate your kind words and recommendation. We hope to have the opportunity to welcome... More 

New Jersey
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 5, 2016

We stayed for a 3 night weekend and it was great! The service was excellent -- just like a Ritz Carlton should be. The staff was attentive and proactive in recommending places and making suggestions. The Coconut Groove area has good / trendy dining options and at the same time a quiet neighborhood.

Helpful?
Thank Anand C
RCCGM HOTEL MAN... Y, General Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (Anand C), Thank you for sharing your experience with the fellow viewers of TripAdvisor and for staying with us at The Ritz-Carlton Coconut Grove Miami. It is such a pleasure to read your comments of your recent stay and to know that we exceeded your expectations! We truly value our guest responses. Once more thank you for choosing... More 

Jackson, New Jersey
Level Contributor
88 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 26, 2016

Hotel is situated in a great place ..very close to the town of coconut grove, there are plenty of restaurants and shops...grounds are well kept and rooms are ritz carlton quality and clean and well appointed BUT the service is HORRIBLE ....sat at pool bar and waited for a bartender 20 minutes before i got a menu and finally left... More 

Helpful?
1 Thank Robert R
RCCGM HOTEL MAN... Y, Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (Robert R), Thank you for sharing your comments with the fellow viewers of TripAdvisor. I sympathize with your disappointment in our facility and for not living up to your Ritz-Carlton expectations. Your feedback is very important to us. Please know that my team and I are following up as we speak on your mentioned concerns to avoid any... More 

Riyadh
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 25, 2016 via mobile

We are here celebrating our fifth anniversary, the hotel had greeted us with a very nice gesture where the room was decorated with roses and chocolates upon our arrival. Aside from this, the hotel team are extremely friendly and eager to help to a point that we did not feel like we were staying in hotel.

Helpful?
1 Thank mtabbaa
RCCGM HOTEL MAN... Y, Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (mtabbaa), Thank you for sharing your experience with the fellow viewers of TripAdvisor and for staying with us at The Ritz-Carlton Coconut Grove Miami. It is such a pleasure to read your comments and to know that we're truly exceeding your expectations! We value our guest responses and your comments have made my day! Once more thank you... More 

Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 24, 2016 via mobile

I stayed here three nights for a conference. The staff were great, as you'd expect. The conference room was comfortable. The good at the conference was quite good. May only minor issue was the hotel location, I wish it was closer to the harbor.

Helpful?
1 Thank Craig S
RCCGM HOTEL MAN... Y, Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (Craig S), Thank you for sharing your experience with the fellow viewers of TripAdvisor and for staying with us at The Ritz-Carlton Coconut Grove Miami. It is such a pleasure to read your comments of your recent stay and to know that we exceeded your expectations! We truly value our guest responses. Once more thank you for choosing... More 

Sarasota, Florida
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 22, 2016

I took my husband to this Ritz-Carlton for a long weekend birthday celebration. The most important thing I want to make sure you know, is that the service in this hotel is outstanding. Our Bell Captain, Diego, was amazing. He surprised us with a special treat for us to celebrate my husband's birthday, The rooms are impeccable, lavish, and traditionally... More 

Helpful?
Thank melvin1121
RCCGM HOTEL MAN... Y, Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (melvin1121), It's truly wonderful to read your comments of your recent stay and to know that you were well cared for! Thank you for sharing your experience with the fellow viewers of TripAdvisor and for staying with us at The Ritz-Carlton Coconut Grove Miami. Your feedback is so rewarding to us as our mission at Ritz-Carlton is to... More 

Orlando, FL
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 18, 2016 via mobile

My husband and I came here for one night prior to our honeymoon cruise departing from the port of Miami. We received an email prior to our arrival asking if we needed anything in particular or if we were celebrating a special occasion. When we told Kathleen that we were celebrating our honeymoon, she provided the information on the packages... More 

Helpful?
Thank Rae443
RCCGM HOTEL MAN... Y, Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (Rae443), Thank you very much for sharing your experience with the fellow viewers of TripAdvisor and for staying at The Ritz-Carlton Coconut Grove, Miami. I greatly appreciate your feedback as we strive to provide the finest personalized service and ensure each guest experiences a true Ritz-Carlton experience. It gives me great pride in knowing that you enjoyed your... More 

1 review
Reviewed September 15, 2016

I'm a Ritz Carlton loyalist, so I take reviews of the RC seriously. The hotel needs work, I think everyone would agree - the rooms are tired, the hallways look stuck in the 90's and the lobby lounge looks like a bad Katy Perry video exploded all over it. However, the Ritz has always been about one thing to me... More 

Helpful?
Thank Ted B
RCCGM HOTEL MAN... Y, Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (Ted B), Thank you so much for sharing your recent experience with the fellow viewers of TripAdvisor and for staying at The Ritz-Carlton Coconut Grove, Miami. I truly appreciate your feedback both positive and constructive as this becomes a great tool in our continuous efforts to provide the finest personalized service and ensure that every one of our... More 

Naples, Florida
Level Contributor
179 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed September 14, 2016 via mobile

Went there first class service Top notch rooms had a enjoyable time at their pool service at the pool was excellent the food and was Just fantastic breakfast was extra special Had a great time highly recommend

Helpful?
Thank Joe v
RCCGM HOTEL MAN... Y, Manager at The Ritz-Carlton Coconut Grove, Miami, responded to this review

Dear Guest (Joe v), Thank you for sharing your experience with the fellow viewers of TripAdvisor and for staying with us at The Ritz-Carlton Coconut Grove Miami. It is such a pleasure to read your comments of your recent stay and to know that we exceeded your expectations! We truly value our guest responses. Once more thank you for choosing... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hidden among lush subtropical foliage and surrounded by the brilliant turquoise waters of Biscayne Bay, The Ritz-Carlton Coconut Grove, Miami provides an unforgettable escape to one of the city's most delightful downtown hotels. After a day spent exploring the eclectic boutiques, art galleries and restaurants that characterize Miami's original neighborhood, resort guests can indulge in a soothing treatment at the hotel's spa, discover dining that celebrates fresh Florida fare from farm to sea, and relax in accommodations that reveal views of the adjacent marina from a private balcony. Whether for business or pleasure, let us make our corner of Miami the one you return to over and over again. ... more   less 

Additional Information about The Ritz-Carlton Coconut Grove, Miami

Address: 3300 SW 27th Avenue, Coconut Grove, Miami, FL 33133
Location: United States > Florida > Miami > Coconut Grove
Price Range: $302 - $641 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Coconut Grove, Miami 5*
Number of rooms: 115
Reservation Options:
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Also Known As:
The Ritz Carlton Coconut Grove, Miami Hotel Miami
Coconut Grove Ritz Carlton
Ritz Coconut Grove
Hotel Style:
#7 Spa Hotel in Miami
#12 Luxury Hotel in Miami
#17 Romantic Hotel in Miami
#25 Family Hotel in Miami
#28 Business Hotel in Miami
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton Coconut Grove, Miami staff and other travelers.
7 questions
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Questions? Get answers from The Ritz-Carlton Coconut Grove, Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Lazuli Lounge has great appetizers and cocktails”
 of 5 bubbles thej0nes3, 6 days ago | Read review
“Corner room with a view of the bay located on a high floor”
  • Turndown service with tomorrows weather forecast
 of 5 bubbles china1015, Oct 25, 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles RDU-Yankee, Oct 12, 2016 | Read review
“The partial bay view rooms are the best”
 of 5 bubbles AnandC539, Oct 5, 2016 | Read review
“Check to see if there is a window behind your headboard. If so, open up those blinds for a fabulous view of the city.”
 of 5 bubbles melvin1121, Sep 22, 2016 | Read review
5 of 5
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