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The Ritz-Carlton Coconut Grove, Miami

Traveler (220)
Room & Suite (123)
Dining (42)
Certificate of Excellence

About

#18 of 129 hotels in Miami
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Hidden among lush subtropical foliage and surrounded by the brilliant turquoise waters of Biscayne Bay, The Ritz-Carlton Coconut Grove, Miami provides an unforgettable escape to one of Miami, Florida's most delightful downtown hotels. After a day spent exploring the eclectic boutiques, art galleries and restaurants that characterize Miami's original neighborhood, our luxury resort guests can indulge in a soothing treatment at the hotel's spa, discover dining that celebrates fresh Florida fare from farm to sea, and relax in accommodations that reveal views of the adjacent marina from a private balcony. Whether for business or pleasure, let us make our corner of Miami the one you return to over and over again.
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Property amenities
Restaurant
Pool
Fitness Center with Gym / Workout Room
Spa
Room service
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Unlock Member Rates!
Hotel deals

Location

Full view
82Good for walkers
Grade: 82 out of 100
33Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
878Reviews
385Photos
14Q+A
100Room tips
Traveler rating
  • 492
  • 211
  • 98
  • 47
  • 30
Time of year
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Popular mentions
Probably one of the most average RC I've been to...Staff was lovely and food was good but everything else was not one would expect at a RC. The pool area is surrounded by construction and needs a major upgrade. No jacuzzi, residential-size bar and just a bit run down. I left my
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Response from RCCGM3300, Manager at The Ritz-Carlton Coconut Grove, Miami
Responded 5 days ago
Dear 123jeffg91, Thank you for choosing to stay at the Ritz-Carlton Coconut Grove, Miami and providing your honest feedback on TripAdvisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent such incident from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Miami. Warm Regards, Wade Hashimoto
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We were in town for a function just Saturday through Sunday, and such trips often can’t help but feel harried given the timing. Not so at the Ritz, where we felt welcomed and catered to from the moment we left the car with Randy and checked in with Sven. The space is soothingly
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We were looking to get away for a long weekend and I had a meeting in MIA so we decided to stay here. We arrived at the hotel 5 hours before check in as my wife had a spa appointment at 1. No problem, checked right in and upgraded to a room with a partial water view. The room
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I don’t know how this hotel can be better. Kayla and Fabiola went above and beyond to make our stay memorable. Our room 419 was absolutely amazing! And Isabelle’s also has one of the best Ahi Poke Bowls around :) Thank you so much for all you do, we had an amazing weekend!
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Dont expect a pool attendant Dont expect clean pool bathrooms Dont expect a spa attendant Dont expect a clean well kept spa Dont expect a hot tub/ jacuzzi Dont expect the fireplace to work Dont expect elegant comfortable lobby anymore Dont expect the marble to stay, being
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Response from RCCGM3300, Manager at The Ritz-Carlton Coconut Grove, Miami
Responded Apr 5, 2019
Dear jasen L, Thank you for sharing your feedback with the viewers of tripadvisor. I am so sorry that our facility did not meet your expectations. Our mission is to provide all of our guests that warm, relaxing comfort of home and I apologize you did not feel this way. Your feedback is very important to us. We are reviewing these concerns to ensure we honor our service commitment to all future guests. If you wish to speak further or have any other concerns, please do not hesitate to contact me directly. Thank you for giving us this opportunity to look into ways of improving our Ritz-Carlton experience. Sincerely, Wade Hashimoto Hotel Manager
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PRICE RANGE
$267 - $654 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz carlton coconut grove, miami hotel miamicoconut grove ritz carltonritz coconut grove
LOCATION
United StatesFloridaMiamiCoconut Grove
NUMBER OF ROOMS
115
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