HOTEL BEAUX ARTS AUTOGRAPH COLLECTION - Updated 2022 Prices & Reviews (Miami, FL)

The suites were beautifully designed and spacious, but too dysfunctional. 1. No electrical outlets except for the one at 1 of the 2 night tables. 2. The bath robes looked fancy, but their fleece lining shed little black fuzz all over our body. 3. The breakfast selections in Restaurant 345 were so economical, even the FREE breakfast offerings at a typical Springhill Suites would be superior, with more choices of pastries and fresh fruits and pancakes/waffles. 4. Maintenance problems: Over 5 nights, we stayed in 2 different suites: a. Suite 3826: The faucet of 1 of the 2 sinks sprayed straight out horizontally at us. The first engineer "fixed" it by dramatically reduced the water pressure to a trickle. The second engineer tried to fix it but somehow caused the electricity to shut off for both faucets and the TV. We therefore had to move to the 2nd suite. Another problem was that the lighting was very, very dimmed in the sitting room. Only after having moved to the 2nd suite that we discovered that the lighting problem was caused by 3 sources: the ceiling light was weak, the standing light and the table light were on dimmer but, because their switches were on long cords well-stuck under the furniture, we had not known that they could be controlled by us. b. Suite 4026: The faucet of 1 of the 2 sinks only trickled water to such a degree that was unusable. Afraid of another repeat of the electricity problem like the previous suite, we tried to avoid asking for a fix by using only the other sink. After a couple days of that, we got fed up and decided to risk it by asking to have it fixed. This time, a different engineer managed to increase the water pressure without causing any subsequent problems. c. Both suites: The toilet got clogged often. We suspect it was a common design problem because, whenever an engineer showed up, he was ready with a toilet plunger in hand! Also, a common problem was the water pressure in the shower; it was so weak that it always took a painfully long time for me to thoroughly rinse shampoo off my hair.…

Date of stay: December 2021

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Response from Valentina Ricci, Guest Services / Front Office at Hotel Beaux Arts Autograph Collection

Responded Mar 4, 2022

Dear Tamminh, We truly appreciate your feedback regarding your recent stay at the Hotel Beaux Arts and understand that our attention to detail is one of the key components to creating a positive overall experience for our guests. We sincerely apologize we fell short in this instance and please feel assured that your comments have been shared with the appropriate managers to take immediate corrective steps to avoid such situations in the future. We hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to the Miami area. Sincerely,

PvM1 wrote a review Feb 2022

Boca Raton, Florida126 contributions80 helpful votes

A very expensive Scam

When you make a reservation in a hotel that promotes luxury, service and great times for the small amount of USD 1,200 per night breakfast included you expect that you're in for a treat. Stop beleiving that if you come to this hotel. When checking in, the first surprise is that there is nobody available. At the lobby of the building where this sub - hotel Beaux Arts is located, there were at least 30 people in line for checking, so they direct you to the lobby of this hotel within an hotel. Good luck... Nobody there for half an hour. Then the first bomb... The room you pay for it's not available... We have a smaller room and we can't give you refund since you prepaid with Chase sapphire. We don't understand what happened but somebody gave away your room. After digesting those beautiful news we went to our smaller room... Not bad but no mini bar, smelly since last guest or the neighbor smoked tobacco leaving that characteristic smell that doesn't go away, 2 pods for coffee only, two very sad bottles of water, no ice in the ice bucket... Just a plain Marriott for a lot of money. The bathroom is good but only two towels and one for the floor. At least 4 and 2 would work on a bathroom this size. Next morning with our breakfast included we proceed to ask for breakfast. The unapologetic answer from the other side of the phone was... SORRY, WE ARE NOT SERVING ROOM SERVICE BREAKFAST ANY MORE. WE HAVE TOO MANY REQUESTS AND THE FURNACE HAS A PROBLEM. With that, our dreamed breakfast in the suite flew away. Thankfully, there is a Cafe Boulud located in the hotel so we went there for brunch since breakfast was over. Mi next quest is to locate the manager of the hotel to ask him to take care of my breakfast since little by little they have made this stay miserable. To any that reads this, hope you consider some other luxury hotels around and don't loose your peace coming to this. For the price this is an absolute waste. As for the manager, Marriott should really evaluate this hotel and how bad it is run. Never again will set foot here. …

Date of stay: February 2022Trip type: Traveled

Room Tip: Avoid this hotel

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Response from Valentina Ricci, Guest Services / Front Office at Hotel Beaux Arts Autograph Collection

Responded Feb 21, 2022

Dear PvM1, Thank you for taking the time to share your experience at the JW Marriott Marquis Miami, we truly valued you insights. We sincerely apologize for not meeting your expectations while in our care, but feel assured that all our staff is truly committed to deliver a flawless experience. Comments like yours are truly valuable and they have been shared with our management team in effort to look for opportunities to enrich your future experience. Sincerely,

RealTaste wrote a review Dec 2021

Fort Lauderdale, Florida22 contributions10 helpful votes

Beautiful but, Underdelivered

I really wanted to give this place 5 stars, I really did. I live local and finally got a chance to stay in this hotel for an event at the arena. This hotel is located above the JW Marriott Marquis and the lobby is on the 39th floor. The elevators require a key card to access that floor and I had to ask someone at the front desk for JW Marriott to get me up there. And I had to wait about 20 mins for someone to be available to ask me that. Finally got up to the Hotel Beaux Arts lobby, the check is process was very nice and the lady was nice enough to walk me straight to my room and give me a little tour before getting settled, which was a nice touch. The room itself is very beautifully designed and appointed. The was built in 2010 and it was way ahead of its time. However, it was starting to show its age and was lacking some maintenance. The Air conditioner in the living room area was extremely noisy. The AC in the bedroom was fine and I was only staying one night so I didn’t make a fuss about it. The shower head was leaking and spraying water onto the ceiling and had awful water pressure. The colorful touch faucets were cool but starting not work well because of their age. I was surprised to discover the minibar was not stocked (they do advertise a Minibar) and the coffee maker was not working. This was pretty disappointing for a $600/night room. They used to have Bang & Olufsen sound systems in the rooms but those are long gone. Aside from the that, it was clean, and the bed was very comfortable. The valet experience was the worst i have ever seen. Extremely understaffed and completely disorganized with people that don’t know what they’re doing. Each time, even requesting it ahead of time I still had to wait at least 20 mins for my car. The staff doesn’t direct the cars and it constantly gets backed up into the street because of the all the Uber drivers coming through there. I’m guessing the garage is somewhere not close because if the drawbridge was up it would take even longer. On checkout day I lost my claim tag, so I showed my ID to prove that my name matched what was on the tag and it took them like 10 mins to figure that out. That part was a disaster. My advice, don’t drive or park somewhere else on your own nearby. A lot of the service issues I experienced seemed to be more with the JW Marriott staff rather than Hotel Beaux Arts itself. I’d be willing to give the hotel another stay but I don’t feel like I got what I paid for. They definitely need to start thinking about renovating the rooms and bringing the standards back up.…

Date of stay: December 2021Trip type: Traveled

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Response from Valentina Ricci, Guest Services / Front Office at Hotel Beaux Arts Autograph Collection

Responded Dec 27, 2021

Dear RealTaste, Thank you for staying at the Hotel Beaux Arts Miami and for sharing your insights with us. Your satisfaction is very important to us and on behalf of our team, please accept my sincere apology if your stay did not exceed your expectation. Please feel assured that we continuously strive to deliver an excellent service and product, therefore your comments have been shared directly with the entire hotel team in an effort to recognize our shortcomings and improve our commitment to you and other future guests. We would like to regain your trust and we hope you will allow us another opportunity to provide you with an exceptional experience in the near future. Sincerely, Hotel Beaux Arts Miami Guest Relations Team

Philippe J wrote a review Dec 2021

1 contribution

Such a poor service!

I stayed in this hotel during Miami Art Basel during three nights. When I came in the evening, the room was never done, room service still there, towels not changed, bed not done, etc. On the top of it, a significant leak was existing on the ceiling of the shower, next to a light. Quite dangerous! I spoke to a manager, but nothing was done. Same thing happened second night! to the kid of service you would expect from Marriott! It's not Bonvoy but Badvoy!

Date of stay: December 2021

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Trip type: Traveled

Room Tip: Avoid this hotel

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Response from Valentina Ricci, Guest Services / Front Office at Hotel Beaux Arts Autograph Collection

Responded Dec 3, 2021

Dear philippejA3661JH, Thank you for taking the time to share your insight regarding your recent stay at the Hotel Beaux Arts. Our hotel team is truly dedicated to ensuring that every guest receives exceptional service and I sincerely apologized that we did not exceed your expectation in this instance. Please fell ensured that I have shared all your comments and concerns with all our associates in an effort to recognize our shortcomings and look for opportunity to improve our commitment towards you and all our guests. Sincerely,

wildguyoftoday wrote a review Nov 2021

Red Carpet Club5 contributions5 helpful votes

Beautiful rooms, but can't be a four-star property with poor room service

Sometimes you get in so late that room service is the only option, and we made the mistake of ordering that at Hotel Beaux Arts this month. Delivered late - our dry chicken, soggy fries, and a Caesar salad with "jumbo shrimp" that were size of quarter and tasteless as if they came from a can. Love the property, but room service has to be at least passable and this wasn't even close.

Date of stay: November 2021

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Room Tip: Rooms at other hotels are probably the best choice.

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Response from Valentina Ricci, Guest Services / Front Office at Hotel Beaux Arts Autograph Collection

Responded Nov 8, 2021

Dear wildguyoftoday, Thank you for staying at the Hotel Beaux Arts Miami. Your satisfaction is very important to us and on behalf of our team, please accept my sincere apology if your stay did not exceed your expectation. Please feel assured that we continuously strive to deliver an excellent service and product, therefore your comments have been shared directly with the entire hotel team in an effort to enhance all our guest's future stays. We hope you will allow us another opportunity to provide you with exceptional offerings in the near future. Sincerely,

anaismalli wrote a review Nov 2021

Ubud, Indonesia201 contributions56 helpful votes

Good hotel but some things to improve

We took the room on higher floors, the view was beautiful, the room was clean, bed very comfortable and all the toiletries smelled wonderful. A bit chilly inside, but maybe we just didn't find a way to make it a more comfortable temperature. On the cons side - messy and slow valet service, they don't have much space near the entrance, so it gets chaotic. Our experience was a bit abysmal just because there was some couple a room above shouting and fighting all night about their relationship, making so much noise for so many hours and no one really cared. I didn't sleep at all. We took the higher floor room because usually these are calmer as there is no noise from the street, but it turned out even worse because of such trashy "neighbors". Also, the hotel has a bit of a stuck-up luxury show off thing going on, they leave better cars of guests for display near the entrance, that's kind of, um, how to put it, pretentious. Well, it is Miami, I know, but still - I don't find it classy.…

Date of stay: March 2021

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Response from Valentina Ricci, Guest Services / Front Office at Hotel Beaux Arts Autograph Collection

Responded Nov 8, 2021

Dear anaismalli, Thank you for taking the time to share your insight regarding your recent stay at the Hotel Beaux Arts Miami. Our hotel team is truly dedicated to ensuring that every guest receives exceptional service and I sincerely apologized that we did not exceed your expectation in this instance. Please fell ensured that your concerns have been shared with all our associates in an effort to look for opportunity to improve our commitment towards you and all our guests. We hope to regain your trust and welcome you once again at the Hotel Beaux Arts Miami when your travels bring you back to this area. Sincerely,

DanNYC wrote a review Sep 2021

New York City, New York8 contributions12 helpful votes

Great Staff, Great Stay

A fantastic stay made even more wonderful by the incredible staff. Even before I checked in, I knew it would be a great stay when I saw an upgrade to a corner suite. As a Marriott elite, it does make the stay easier when it happens, and makes you feel valued. But honestly what made the stay great were the staff. Specifically Andres at the Concierge Desk, and his staff. From the moment I walked in, they told me they were there to help me however they could, and made it clear that they truly meant it. From offering free breakfast in the restaurant as compensation for no breakfast in the lounge, a food and beverage voucher as a welcome gift (a standard option, but they offered it in addition to points—which they definitely did not have to do—as an apology for the lounge being unavailable for food/drink and the lack of a minibar). When I needed additional coffee in the room, Andres got on it right away, the coffee was there within minutes, and he even called to confirm that it had been delivered. When I checked out and still had work to do, they brought me refreshments as I worked in L'Atelier (the lounge), and made sure that I was taken care of. Regardless of the benefits, compensation, etc., it's the intangibles that make a good stay great. Andres and his team really delivered.…

Date of stay: September 2021

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Gentry H wrote a review Jul 2021

1 contribution1 helpful vote

Two words..STAY ELSEWHERE

Simply not impressed. Spend the extra money for luxury and arrive to an empty (unstocked) mini bar (not even a bottle or wine opener for the drinks we had to purchase at Whole Foods), two towels, front desk that doesn't answer when you call. Please save your money. Let our disappointment help you out. Message me so I can personally tell you how mediocre this place is.

Date of stay: July 2021Trip type: Traveled

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Response from Valentina Ricci, Guest Services / Front Office at Hotel Beaux Arts Autograph Collection

Responded Aug 2, 2021

Dear 780gentryh, Thank you for taking the time to share your insight regarding your recent stay at the Hotel Beaux Arts. Our hotel team is truly dedicated to ensuring that every guest receives exceptional service and I sincerely apologized that we did not exceed your expectation in this instance. Please fell ensured that I have shared all your comments and concerns with all our associates in an effort to recognize our shortcomings and look for opportunity to improve our commitment towards you and all our guests. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. We hope to have the opportunity to regain your trust and welcome you once again at the Hotel Beaux Arts Miami when your travels bring you back to this area. Sincerely

Natalie G wrote a review Apr 2021

Milton, Georgia46 contributions19 helpful votes

+1

Ended our stay early

Ughhh really wanted to leave here with an outstanding review. Went to stay here on a BAECAY with my husband. I have over 15,000 travel agents around the world under my leadership making me the number 1 in the world in my travel industry on the network Marketing side. I’m getting somewhere with this... not a shameful plug. Check in was smooth. It did take us a little bit of time trying to figure out where the 40th floor was in the elevator. We had to get out of it to ask someone. Hubbi and I both missed it..it was on the opposite side of the inside of the elevator. We get to the room.. mind you .. about 5 people on my team referred me so I just KNEW this was about to be everything. The room looked cute upon entering. So I went LIVE on Facebook to do a review. Immediately everyone started inboxing me asking why was I in that particular room.. that I should ask for an upgrade. They said I had a standard room compared to the ones they had. So I sent my husband down to ask and they gave him prices to upgrade. A few of my team said no coach.. sent copies of their free upgrade. Being in the travel industry I do realize that you can’t always get an upgrade so I said hey.. whatever..I was ready to enjoy the room. Our view was meh.. condos and construction .. we could see a sliver of the water each direction. There was hair .. yes hair on the wall in the bathroom. I really expected much more to be honest. I’m gonna get to the good things at the end.. no worries.. Room service came once during our stay. We kept going to the front desk to ask and they would never come. We asked for extra towels... had to make our way back down to find them ourselves. What was supposed to be relaxing became a chore. I even went to the pool for 3 hours while my husband went to the mall so that they could clean the room. Came back up... nope.. still dirty. We had the clean up sign on And everything. Ok here’s what you really came here for. Cons- Cleaning Service is almost non existent -Bathroom wasn’t squeaky clean -nothing but air in the mini bottle area -Pool and game room closes at 6pm -No sun in the pool area Pros- Beds are comfortable Staff I encountered were friendly The robes were a nice touch and very plush I won’t be going back. We ended up leaving to stay somewhere else bc we just weren’t impressed.…

Date of stay: April 2021Trip type: Traveled

2 Helpful votes

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Lisa O wrote a review Feb 2021

6 contributions7 helpful votes

Beautiful but worthless hotel

We are Lifetime Titanium Elite members and very loyal Marriott guests it pains me to write this review. I am only on our first day at this hotel and wish we could check out and find any another property but most everything is booked. Never have I encountered a 5 star property run so poorly. I understand Covid changes things but we have been traveling since June during Covid and have never experienced anything quite like this. Covid is becoming the new buzz word excuse for poor quality and laziness. The hotel industry is struggling enough as it is an if efforts are not made to maintain some semblance of quality certain properties will not survive. This hotel is on that list. The hotel itself is beautiful but it’s really just a shell. Nothing is open. One small restaurant on the second floor. Check in was easy but we did not receive anything different by being at the Hotel Beaux Arts. We were not thanked for our lifetime Titanium Membership nor offered any points or breakfast options as with every Marriott Property we visit. We booked an OKeefe room with a beautiful view but mostly looks at the high rise next door under construction. The room is so confusing. Our iPad did not work. It has a lot of high tech options that have very little functionality. It is as if they focused so much on design they completely forgot someone would actually stay in the room. First, you have to insert your room key into a slot for power. Weird. The curtains are electric with no instructions how to use. I gave up trying to just use the shade feature. The bathroom has touch faucets that are pretty but don’t work. After about 30 seconds the cold water ran scalding hot while I had pushed cold water and then completely shut off. It would not come back on. The shower is a rain shower with a hand held faucet. Good luck trying to figure out how to turn on the hand faucet. Plan to wash you hair every day. All bathroom doors are clear glass. Even the toilet. While it may be sexy to watch your spouse shower it is most definitely not sexy to watch them on the toilet. There is a clear window above the tub that shines into the bedroom so if anyone gets up in the middle of the night you have a very bright light that wakes you up. This morning we woke up wanting coffee. There is an Ily coffee maker in the room. It makes about a tablespoon of coffee even when you press full cup. There was no creamer. About 50 sugars but not cream. I tried to call the front desk to ask about room service. After being on hold for 30 minutes I decided to just get dressed and go down stairs. So much for a nice leisurely morning with coffee. I ran into someone checking out and he had also been on hold 25 minutes trying to get valet and gave up as well. When I came downstairs the person at the desk was talking with a coworker. I asked if there are people who answer the phone at this hotel. She apologized and said she had been talking with her Manager. You have one person to check in and answer the phone? If you can’t properly staff then you should not be open. I asked to have coffee, creamers and several waters brought to our room. They were brought in a giant garbage bag and left on the floor. I went to the one restaurant open and ordered 2 large coffees. $27. Yes $13.50 a piece for 8 oz of coffee. I went to the spa for a massage which was very nice. The spa itself looks like a office building conference room. Zero ambiance. They do not offer robes. Disappointing. I then went to the pool at noon. It is completely shaded. No sun whatsoever on a beautiful sunny day. Also no towels to offer or drinks or food. Nothing but a small dark pool area. Terrible. We have two more nights here and I really wish we were not staying at this hotel. The Hotel Epic next door looks so much nicer. I’m hoping the valet will not let us down when we have to leave early Sunday morning after reading the reviews of how long it takes to get your car. This hotel should not be listed as a 4 or 5 star. It is barely a 2 star. If they cannot operate at the level they branded they should close this property. It is an embarrassment to the Marriott name. …

Date of stay: February 2021Trip type: Traveled

3 Helpful votes

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PRICE RANGE

$446 - $579 (Based on Average Rates for a Standard Room)

LOCATION

United StatesFloridaMiamiDowntown

NUMBER OF ROOMS

44

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Frequently Asked Questions about Hotel Beaux Arts Autograph Collection

Which popular attractions are close to Hotel Beaux Arts Autograph Collection?

Nearby attractions include Room Escape Miami by Fox in a Box (0.3 miles), Bayfront Park (0.3 miles), and Escape Hunt (0.2 miles).

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What are some of the property amenities at Hotel Beaux Arts Autograph Collection?

Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.

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Which room amenities are available at Hotel Beaux Arts Autograph Collection?

Top room amenities include a minibar, air conditioning, and a flat screen TV.

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What food & drink options are available at Hotel Beaux Arts Autograph Collection?

Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.

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Is parking available at Hotel Beaux Arts Autograph Collection?

Yes, paid private parking on-site and secured parking are available to guests.

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What are some restaurants close to Hotel Beaux Arts Autograph Collection?

Conveniently located restaurants include CVI.CHE 105, Steak Brasil Churrascaria, and Toro Toro.

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Are there opportunities to exercise at Hotel Beaux Arts Autograph Collection?

Yes, guests have access to a pool, a fitness center, and a sauna during their stay.

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Is Hotel Beaux Arts Autograph Collection located near the city center?

Yes, it is 0.7 miles away from the center of Miami.

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Are any cleaning services offered at Hotel Beaux Arts Autograph Collection?

Yes, dry cleaning and laundry service are offered to guests.

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Does Hotel Beaux Arts Autograph Collection offer any business services?

Yes, it conveniently offers a business center, meeting rooms, and a banquet room.

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Which languages are spoken by the staff at Hotel Beaux Arts Autograph Collection?

The staff speaks multiple languages, including English, Spanish, French, and Portuguese.

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