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Life House, Little Havana

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528 SW 9th Ave, Miami, FL 33130-2517
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$207
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Hotwire.com
$243
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Free cancellation until 02/06/20
Nustay.com
$243
$187
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Expedia.com$243
Hotels.com$243
Orbitz.com$243
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Traveler (44)
Room & Suite (53)
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About

Location
Cleanliness
Service
Value
Located in the heart of Little Havana, the house takes the form of a high-born expeditionist's tropical mansion, curated with collected textiles, furnishings, and art from the places and perspectives that have shaped and continue to shape his life. From the recently opened lobby cafe, Parcela, to the rooftop bar & restaurant (rooftop bar, restaurant and pool coming January 2020), everything in the House is designed through this protagonist's lens Located in the heart of Miami’s Little Havana, the guestrooms are well-appointed with textures and stories that are reflective of worldly but elevated travels. Each room has a uniquely distinct layer of art, color, and texture that embodies the experiences of an expeditionist's worldly journey. Each room features Le Labo bath products for a refreshingly comfortable home away from home.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Baggage storage
Concierge
Express check-in / check-out
Private check-in / check-out
Street parking
Free internet
Wifi
Internet
Restaurant
Breakfast available
Non-smoking hotel
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Room features
Air conditioning
Desk
Housekeeping
Room service
Clothes rack
Flatscreen TV
Walk-in shower
Complimentary toiletries
Private bathrooms
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
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Popular mentions
The hotel is even better in person than how it looks in pictures with friendly staff and clean rooms. I especially liked the attention to detail and decor of my room with just enough space, like hotel rooms in NY. The rooftop bar is one of the best in the area, and it has a great view of the city, check it out if you're in the area.
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Review collected in partnership with this hotel
Definitely more 'motel' than boutique hotel. Noisy rooms with no soundproofing so you could clearly hear staff in the hallway and all the adjoining rooms. Food and bar service was so poor - staff mainly on their phones or in conversation and ignoring guests. It's really sad as the location is great and the beds are comfy. However, it takes more than a marshall amp speaker and a lick of paint to fake a Soho House guys!
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Review collected in partnership with this hotel
Response from GuestSuccessTeam, Guest Experience at Life House, Little Havana
Responded 1 week ago
We are sorry to hear you did not enjoy your recent stay with us. This is never the experience we want our guests to have while with us. Your feedback is important to us and helps us improve our services.
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The hotel has no professional leadership and no guest safety awareness. They respond online but not in person. They run it like a glorified AirBNB. Their whole concept and raison d’etre was supposed to be attention to detail but they’ve lost sight of even basic cleanliness, basic promise keeping, and basic hotel safety. An alarm went off in the middle of the night and yet NOBODY was in the lobby. Guests all over the place and nobody to tell us what’s going on. Be forewarned. Stylishness is not enough to keep guests comfortable or safe.
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Review collected in partnership with this hotel
Response from GuestSuccessTeam, Guest at Life House, Little Havana
Responded 1 week ago
Hi there Elizabeth, thank you for taking the time to send us your detailed feedback. I apologize on behalf of the entire team that this was the experience that you had during your stay with us. This is not the standard of service that we provide to our guests. We do take our guests' safety and comfort in the highest priority and we will be passing your feedback along to the appropriate departments so that we are able to improve upon the points that you have highlighted.
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+1
Love this property and the idea that the Life House company is trying to get to. A wonderfully stylish and comfortable space. They provide a great vibe and atmosphere. Note that Little Havana is a Neighborhood. It is not set up for tourism like South Beach and Wynwood. You're gonna have to search things out a bit. At the time of this stay, the Life House's rooftop bar was not finished. Just received a note from the property that it is good to go and rockin'. A great excuse for a follow-up stay.
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Response from GuestSuccessTeam, Guest Experience at Life House, Little Havana
Responded 2 weeks ago
Thank you for your recent stay and great review! Your feedback provides valuable insight for future guest expectations. We can't wait to welcome you back for a refreshing cocktail on our lovely rooftop Terras.
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We were very disappointed by our stay at Life House, Little Havana. While the concept is great, the hotel itself did not deliver. Firstly, the pictures and website online are very misleading. The hotel rooms are much smaller and darker than depicted. The overall hotel is much smaller and doesn't really seem like it's completely finished being cleaned/opened. There is street parking only and the hotel is in the middle of a residential area in East Little Havana and did not feel safe at times (i.e. being stared at by men sitting in their parked cars as we parked our car and unloaded our luggage into the hotel). There isn't really a concierge service. Just one person down there to help you check in on a tablet (who was't there at all times and wasn't friendly or very helpful). To check out you simply text a number. Their app doesn't work and the phone number provided to call for issues/services doesn't work either (no one picked up on multiple attempts). Our room was missing hand soap (the one in there was filled with water to make it last longer), and we had to go down to ask for washcloths and a second hand towel. Our room was right by the front door on the first floor and as we didn't feel safe and knew that would be a loud room, we asked for a different room on a second floor. We were told this wasn't possible. Later on we asked if there were a room at least further back in the hallway on the first floor and then were given a room on the second floor.....The rooms weren't dirty but the carpets in the hallway were visibly dirty and the elevator had a very bad smell. In short this hotel was definitely not worth the $290 we spent thinking we would be staying in this nice, beautiful room and hotel. One of the main reasons we decided to stay were the good reviews and the rooftop terrace bar. I'm highly doubt that all of these "good" reviews were from true customers at the time of booking (booked many months ago) as now there are many more negative reviews online that I feel more accurately describe the experience. Additionally, the rooftop bar had JUST opened the day that we got there, and that was the only redeeming factor. Imagine if we had gotten there a few days sooner...... Also, they have a water station on the ground floor and I filled my glass with water and went to drink it and it smelled strongly of beer/alcohol. Unsure if they even really washed it. Overall it was a very disappointing experience and it felt like we were ripped off and taken advantage of. If this had been advertised properly and the price were cut in half, it would have been a different story but we felt completely deceived.
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Response from GuestSuccessTeam, Guest Experience at Life House, Little Havana
Responded 2 weeks ago
Thank you for your review Camille. We are sorry to hear your expectations were not reached during your recent stay with us at Little Havana. This is never the experience we want our guests to leave with. We will certainly have our development team take a look at the issues you experience with our app and the trouble you had getting service from the staff due to this. We hope to have the chance to change your opinion of Life House and welcome you back in the future. If you would like to discuss your stay in more detail, please give us a call directly.
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PRICE RANGE
$141 - $599 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
33
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Frequently Asked Questions about Life House, Little Havana
Which popular attractions are close to Life House, Little Havana?
Nearby attractions include Santa Barbara Natl Catholic Church (0.3 miles), Cigar Boutique Of Little Havana (0.3 miles), and El Credito Cigar Factory (0.3 miles).
What are some of the property amenities at Life House, Little Havana?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Life House, Little Havana?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Life House, Little Havana?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Life House, Little Havana?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Life House, Little Havana?
Conveniently located restaurants include Cafe La Trova, Paseo Catracho, and Sanpocho Restaurant.
Are there any historical sites close to Life House, Little Havana?
Many travelers enjoy visiting Freedom Tower at Miami Dade College (1.5 miles), Barnacle State Historic Site (3.6 miles), and Coral Gables Merrick House and Gardens (4.2 miles).
Is Life House, Little Havana accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.