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Hotel Urbano

752 reviews
#63 of 128 Hotels in Miami
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Traveler (209)
Room & Suite (220)
Pool & Beach (62)
Overview
  • Excellent45%
  • Very good31%
  • Average15%
  • Poor4%
  • Terrible5%
Travelers talk about
“fire pit”(41 reviews)
“key biscayne”(49 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
3.5 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (752)Write a Review
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Traveler rating
273
180
82
24
31
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LanguageEnglish
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273
180
82
24
31
Show reviews that mention
All reviewsfire pitkey biscaynea pool view roomfree trolleyvalet parkingsouth beachbrickell villagelittle havanadowntown miamiclose to downtownthe entire staffcoral gableswould highly recommend this hotelnice pool areadesk clerkthe financial districtdefinitely stay here again
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1 - 5 of 590 reviews
Reviewed 3 days ago via mobile

I was pleasantly surprised at the size and quality of the room. There were two separate sitting areas in our very large room. Breakfast was included and staff was extremely helpful. They advised us where to catch the free trolley that goes all over the...More

Thank Jennifer D
Hotel's Favorite
Reviewed June 3, 2017

Although under construction, the Hotel Urbano was a very pleasant place to stay before our Cuban cruise. We had a king, corner room that was clean and spacious. The very large shower was great and the bed was extremely comfortable. The staff was the best!...More

3  Thank pp12580
Response from HotelUrbanoMiami, Front Desk Agent at Hotel UrbanoResponded June 5, 2017

Thank you for providing your feed back to us! we are glad that you enjoyed your stay as much as we enjoyed hosting you! We look forward to seeing you again and are excited for you to see our brand new hotel as well.

Reviewed 6 days ago

Brandon was very patient and understanding with me. He was resourceful and very informative. His level of professionalism was greatly appreciated. Thus, the name....' BRANDON THE GREAT'. The renovations underway seem to be really nice.

Thank Traveler12018
Reviewed 1 week ago via mobile

We were supposed to stay there on New Year's Eve and New Year's Day. They told us that the fire pit area was working and never mentioned construction being a problem. Before I begin let me say the two staff members we met at the...More

1  Thank Chris M
Reviewed 2 weeks ago

The A/C buzzed and kept me up until I turned it off. Hotel front desk person (staff were otherwise really pleasant and the highlight of the stay) said he'd personally change my room during the day, but did not. Shower was a bare trickle --...More

2  Thank kayster26
Response from HotelUrbanoMiami, Front Office Manager at Hotel UrbanoResponded 2 weeks ago

Hello Thank you for your feedback. We appreciate your comments and apologize for any inconvenience you may have had. We will relay this to the team. However, we hope to see you again in the near future when we are a Hilton Garden Inn!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$128 - $238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Miami
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$128 - $238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Miami
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (209)
Room & Suite (220)
Pool & Beach (62)
Dining (19)
Hotel & Grounds (189)
Bathroom (17)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
asiaam29
December 22, 2017|
AnswerShow all 6 answers
Response from CHV C | Reviewed this property |
I didn't see one nor was I told of one.
0
Votes
pdmessier
December 6, 2017|
Answer
Response from greencl0ver | Reviewed this property |
I travelled from Fort Lauderdale and allowed £80 UK sterling which based on $1.27 = approx $101.00. If you are travelling from Miami International Airport it will cost less. Hire a taxi to the hotel on your arrival at the... More
0
Votes
VikkiBee
November 15, 2017|
AnswerShow all 2 answers
Response from Don D | Reviewed this property |
They stored our luggage when we arrived in Miami, gave us helpful hints of where to eat and what to do until check-in time. Their staff is very helpful and accomodating. Don't be fooled by the construction and temporary... More
1
Vote
Room Tips
"the pool side has less traffice noise."
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"The pool view seemed most far from the elevator. We were close to stairwell."
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"have no clue, once the remodel is done it should be awesome..."
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"Our corner room had a large balcony that wrapped around."
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