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About
#79 of 140 hotels in Miami
Location
Cleanliness
Service
Value
The new Hilton Garden Inn Miami - Brickell South is perfectly located between the heart of the Downtown Miami financial district and the Key Biscayne entrance. Only nine miles from Miami International Airport, our hotel is housed in an elegant community, just moments away from the Port of Miami, Miami Bayside Market Place, Coconut Grove and Miami South Beach. We also offer one way transportation to the port (fee applies). Located on the route of Brickell Trolley, providing complimentary transportation to downtown and numerous city sights including the Miami Seaquarium, Crandon Park and Golf Course, Adrianne Arsht Center for the Performing Arts, American Airlines Arena, The Vizcaya Museum, Wynwood Art District. Guests at this modern Miami Downtown hotel can enjoy bright and inviting guest rooms, offering beautiful Bay, City or Pool views. Relax by the outdoor pool or sample great food at our Garden Grille & Bar restaurant.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Breakfast available
Conference facilities
Meeting rooms
Newspaper
Wifi
Outdoor pool
Breakfast buffet
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Safe
Telephone
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish
Location
Full view
56Somewhat walkable
Grade: 56 out of 100
26Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
Contact
2500 Brickell Ave, Miami, FL 33129-2429
Getting there
VizcayaMiami Metrorail11 min
Financial DistrictMiami Metromover19 min
Rental CarsSee rental cars from $21/day
136Reviews2Q+A6Room tips
Reviews
Traveler rating
- 64
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- 11
- 17
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Popular mentions
+1
I lived 30+ years in Miami to know the crappy service on most places here. I moved to Mexico at the start of the pandemic and had to come back to Miami to finish some pending matters. I choosed Hilton in Brickell because of location, rate and because rooms had balconies. Being Hilton I expected a better experience. Upon arrival check in went well, as I entered the room I noticed no balcony and immediately call front.desk to request a balcony room, I was told they did not had any available while moments before I asked the receptionist if they were to full and she answered not at all. In addition on the same aisle I noticed at least 5 rooms available because the "cleaned" sticker on the door was untouched. My room was the last on a long aisle towards the back. Upset then I started analizing the hotel, I worked and still do for 35 years at a international hotel.chain on different areas, the current is Risk Management. So I started to notice very very bad protocols or missing protocols on a pandemic 1. Disinfecting foam dispensers are only available on the entrance and the main elevator not in the elevator landing foyers on the floors above or at the back parking entrance , neither at the back elevators. 2. While they do have a Keurig coffee maker, they did not had coffee pods Only tea 3. Saw 3 housekeeping employees discharging a cart full of used bed sheets without a mask or any other ppe on them !!!. Either they all have had COVID or they do not care, problem is if those sheets had any molecules those will be spread.around the property by the staff. 3. Saw same housekeeping staff around the aisles still no mask on. If they dont care.about themselves they will not care about anyone else. Actually the lady that seem the head housekeeper had the mask always down on her chin. 4. My flight leave late so I asked for a 2 pm late check out and was denied saying they were "full" . Parking is almost empty, lobby is empty. I.am now at the lobby spending time here instead of the airport and only have seen people checking out not a single check in. This property would be jumping if they hit 50% occupancy. Rate is half of normal and still empty 5. NO SAFE BOX IN THE ROOM ? That is really a shocker I plan to come back to Miami Brickell area and this hotel would have been a great choice if treated properly It is a shame that hotel companies are spending millions to attract guests under this terrible pandemic. Just to be useless when employees at the property are not capable and empatic to make guests feel pampered and safe. Certainly there are many many hotels in this area , all of them fighting to get business. For me to come back to this property and recommend to my fellow coworkers Hilton HQ needs to come with a mistery guest and inspect the operation in its entirety as one single.property damages the whole brand. Safe travels to all…
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Date of stay: December 2020Trip type: Traveled on business
1 Helpful vote
Helpful
Hotel's Favorite
Jasmine is part of hotel management and I know why, She made our check in so pleasant in away that makes me want to return. The evening after dinner was so pleasant sitting outside by the pool and outdoor space. This is the second time here and I will return again
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Date of stay: February 2020Trip type: Traveled on business
Rooms
Service
Sleep Quality
Room Tip: Pool side with balcony
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Helpful
Response from Jasmine R, Guest Relations Manager at Hilton Garden Inn Miami Brickell South
Responded Mar 11, 2020
Thank you so much for the positive feedback! We look forward to welcoming you back soon.
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Good hotel, in the out-of-the-way south end of Brickell. Clean, new, & quiet. Stayed two nights on a leisure trip. The good: The glass in the windows is VERY quiet (hurricane rated maybe?), you can't hear outside traffic at all. Hotel layout is efficient. Highway access is right there, Key Biscayne causeway is a stone's throw further. In Sept 2020, the room & furnishings looked fresh and new. Parking was free (!) during my stay. The bad: Nothing in walkable distance, especially during sticky season. Expect to uber places, since parking in Brickell is always a mix of expensive, confusing, and inconvenient. This isn't a scenic location, my view was over a fence into the adjacent parking lot. The odd: Parking at the hotel is...bizarre. It's cramped, one way (enter front of property, exit rear), and there's a strange arrangement in their covered area with metal semi-ramps (like a non-functional Japanese garage) that screams "late adjustment to meet permit requirements"...and makes it hard to park non-SUVs (the sides are too high for car doors). The uncovered parking is all double-parking, which is great if it were valet serviced but awful for self-parking. On top of that, if the interior door from hotel to garage isn't propped, you have to walk up the narrow access drive to get in via the hotel's front doors. HGI is one of my go-to Hilton brands, and this one doesn't disappoint. COVID makes some of the usual amenities (gym, pool, common area, breakfast) limited or unavailable, but the prices reflect that, and that's the current reality. Definitely a good spot if you have things to do south of downtown, or don't mind Ubering places in town. I dropped a star for the parking, but otherwise it's solid.…
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Date of stay: September 2020
Location
Cleanliness
Service
Helpful
The hotel is nice but the shower took 20 minutes to get hot and the pool was warm and inviting but the intake needs a cap or something on it because it sucked my leg causing a huge bruise . The front desk personnel was kind a friendly all in all it was a good stay
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Date of stay: June 2020Trip type: Traveled on business
Helpful
I frequently stay at Hilton Garden Inn hotels as I like the cleanliness, security and service. However, this stay was not the best because of the front desk personnel. I had a prepaid rate so upon checking in I asked if the breakfast buffet was included and was told yes, it was. However, the next morning while eating breakfast, I was told, no, it was not included in the rate that I paid. I expected to have some misc purchases for the breakfast and juices, but the entire room bill, which was paid in advance, was charged to my account. Which, of course was different from what I was told at check in as the front desk person acknowledged that the room had been paid in advance. Aaarrrgh!
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Date of stay: March 2020Trip type: Traveled with friends
Helpful
PRICE RANGE
$105 - $241 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Urbano
LOCATION
United StatesFloridaMiamiSouth Miami / Downtown
NUMBER OF ROOMS
129
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn Miami Brickell South
Which popular attractions are close to Hilton Garden Inn Miami Brickell South?
Nearby attractions include Vizcaya Museum and Gardens (0.6 miles), American Museum of the Cuban Diaspora (0.7 miles), and Alice Wainwright Park (0.2 miles).
What are some of the property amenities at Hilton Garden Inn Miami Brickell South?
Some of the more popular amenities offered include free wifi, a pool, and a fitness center.
Which room amenities are available at Hilton Garden Inn Miami Brickell South?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Miami Brickell South?
Guests can enjoy breakfast during their stay.
Is parking available at Hilton Garden Inn Miami Brickell South?
Yes, valet parking is available to guests.
What are some restaurants close to Hilton Garden Inn Miami Brickell South?
Conveniently located restaurants include Vizcaya Museum Cafe, Doggi's Arepa Bar - Coral Way, and La Boulangerie Boul’Mich.
Are there opportunities to exercise at Hilton Garden Inn Miami Brickell South?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Garden Inn Miami Brickell South?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Miami Brickell South offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Hilton Garden Inn Miami Brickell South?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hilton Garden Inn Miami Brickell South?
Many travelers enjoy visiting Freedom Tower at Miami Dade College (2.2 miles), Barnacle State Historic Site (3.0 miles), and Coral Gables Merrick House and Gardens (4.3 miles).