Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The new Hilton Garden Inn Miami - Brickell South is perfectly located between the heart of the Downtown Miami financial district and the Key Biscayne entrance. Only nine miles from Miami International Airport, our hotel is housed in an elegant community, just moments away from the Port of Miami, Miami Bayside Market Place, Coconut Grove and Miami South Beach. We also offer one way transportation to the port (fee applies). Located on the route of Brickell Trolley, providing complimentary transportation to downtown and numerous city sights including the Miami Seaquarium, Crandon Park and Golf Course, Adrianne Arsht Center for the Performing Arts, American Airlines Arena, The Vizcaya Museum, Wynwood Art District. Guests at this modern Miami Downtown hotel can enjoy bright and inviting guest rooms, offering beautiful Bay, City or Pool views. Relax by the outdoor pool or sample great food in Urbano Restaurant & Bar.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Hilton Garden Inn Miami Brickell South garners praise for its strategic location near the cruise port and shopping hubs like Brickell City Center. The inviting atmosphere, credited to a fresh renovation and tastefully furnished rooms, makes a strong impression on guests.
While many reviewers appreciate the hotel's immaculate cleanliness and the exceptional service provided by the staff, others have noted the rooms can be compact and occasionally noisy. Additionally, some travelers have voiced concerns over unexpected fees detracting from the hotel's overall value.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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Hotel is very conveniently located near downtown at a reasonable rate clean efficient with a decent breakfast. The staff is very friendly and very helpful. Just keep in mind that parking your car is at an additional fee because it’s a valet only but it’s a very safe parking area.
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Date of stay: November 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Israel Blanco, Owner at Hilton Garden Inn Miami Brickell South
Responded Dec 12, 2024
Thank you for your kind review! We're glad to hear that you found the Hilton Garden Inn Miami/Brickell to be a good choice for your short visit to Miami. It's great to know that our convenient location, reasonable rates, and clean facilities met your expectations. We appreciate your positive comments about our friendly and helpful staff. Regarding parking, we understand the importance of safety and convenience, and we're pleased to offer a secure valet service for our guests. We hope to welcome you back on your next visit to Miami!
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First off, I double booked a 3 night stay. I was disappointed the Manager would NOT waive the “accident on my part”, so I was charged 1 night for a room I did NOT use. Parking is listed as $30/night, but there are added surcharges. I used the Hilton Employee team member rate, which is AWESOME, but in the end, my $40/night room rate totaled $87/night for 3 nights in a primes location of Miami. Hence, the 5 star review. This hotel is conveniently located to many things. At the base of the Key Biscayne bridge, we spent one day at one of the state parks on Key Biscayne. $8 entry fee, includes a clean beach and facilities. We took a Lyft to the Marlins game and to Versace mansion at South Beach. The airport is not far at all. U of Miami is close by. It depends on where you’re going, but traffic can be horrendous. We went shopping at a place called Sawgrass Mills, I believe in Sunrise. It took us 2 1/2 hours to travel less than 30 miles. We drove to Key West one day. It was about 4 hours drive, but we stopped multiple times (Florida City, Key Largo, Marathon, Chicago Key). Tia upgraded us to a pool view. We would return.
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Date of stay: April 2024Trip type: Traveled with family
Room Tip:Gold members get a $20 food and beverage credit or points. If you use it, pay attention to your...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Israel Blanco, Owner at Hilton Garden Inn Miami Brickell South
Responded Sep 18, 2024
Dear DouMau, Thank you for sharing your experience with us here at the Hilton Garden Inn Miami Brickell. We love to hear your time in Miami was well spent and enjoyable. As our guests satisfaction is of top priority, we are ecstatic to acknowledge Tia was able to assist you with making sure your accommodations were much more comfortable. However, we do apologize for any miscommunication that may have occured during your stay. Thank you again for sharing such a detailed review as we look forward to your return back to our property. Most Sincerely,
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We stayed here 1-night pre-cruise. It's in a quiet residential area. The hotel has been recently renovated and the decor is very nice. The bathrooms are updated. The A/C is quiet and efficient. It's walking distance from a few nearby restaurants, but not much else nearby. We did not partake of the extra cost typical Hilton breakfast buffet, but there is a coffee maker in the room and there are nearby bakeries for a quick bite. Very efficient and friendly front desk staff. We were on the 5th floor and heard no traffic noise or our neighbors.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Odd elevator arrangements, but never a long wait for an elevator. Easy pick up and drop off for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Israel Blanco, Owner at Hilton Garden Inn Miami Brickell South
Responded Sep 16, 2024
Dear Rob, Thank you for your response from your previous stay with us at Hilton Garden Inn Miami Brickell. We are excited to see your one night in Miami prior to your cruise was more than you expected. We appreciate your feedback and the opportunity in having you as our guest. Most Sincerely,
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We stayed at this location because it was close to the cruise port and they said they had shuttle service to the port. What they didn't tell us was that this is a third-party service, not connected to the hotel. We didn't mind the extra charge, but we absolutely did not appreciate being trapped in that bus for over an hour traveling in the opposite direction from the port as the bus made other stops picking up passengers from hotels further and further from the port. We were late for our check-in time for our cruise. If we had been informed this was going to happen and that it wasn't a direct service, we'd have taken an Uber or taxi. Beware. Never again.
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Date of stay: December 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Israel Blanco, Other at Hilton Garden Inn Miami Brickell South
Responded Dec 30, 2023
Thank you for taking the time to bring this situation to our attention. We truly regret the experience you had, and be sure that we will follow up internally with the respective departments. Please know we take this feedback very seriously and have the assurance that we will relay your message appropriately
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My spouse and I spent a few days in Miami in August 2024 visiting a friend, and we spent three nights at this Hilton Garden Inn (checked in on a Saturday and checked out on Tuesday morning). Overall, the hotel was okay... nothing too special but it was acceptable enough.
We had gotten off a cruise ship earlier on Saturday, and we were very happy that a room was available for us when we arrived at the hotel at a little after 11:00 a.m. (That was great because we were able to get settled before going to see our friend.) Our room (#132) was clean and comfortable, and it provided direct access to the outdoor pool which was nice! The room was a bit small, though.
We did not partake of the breakfast at the hotel, so I'm not able to speak to that at all. However, one evening, we did have a few drinks at the bar and we enjoyed the bartender that served us.
One aspect of the hotel that I didn't care for was the fact that parking was valet-only (no self-parking was available). I'm generally not a fan of valet parking and try to avoid it when I can. I couldn't avoid it here.
Overall, we were reasonably satisfied with this hotel.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Israel Blanco, Owner at Hilton Garden Inn Miami Brickell South
Responded Sep 16, 2024
Dear New Friends, What a pleasure it is to review your feedback regarding your stay at our hotel, Hilton Garden Inn Miami Brickell. We are thrilled to notice you enjoyed the early check-in availiability, our staffs friendliness and our outdoor pool. However, we recognize the opportunity where we could have exceeded your expectations in the services we provide and will love the chance to discuss further. If you may reach out to our team directly so we may receive further information, we will greatly appreciate your response. Thank you again and looking forward to hearing from your soon. Most Sincerely,
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This is not a great hotel. The rooms are very dark as they only use lamps and not ceiling lights. There are no glasses in the room so if you bring a bottle then be prepared to drink from a paper cup. The showers are terrible for the environment. Each day I had to run the shower for 10 minutes prior to any luke warm water appearing. The location is awful. There is nothing in the immediate area for food or drink. Seriously - find somewhere else.
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip:Find another hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ciara Byrd, Guest Services / Front Office at Hilton Garden Inn Miami Brickell South
Responded Jan 8, 2022
Dear Sir/ Ma'am, Thank you for your feedback. We appreciate your stay with us. During COVID times we remove all silverware and glassware and replace them with plastic or paper cups for all guest safety. Also, we do have food and drink areas near the hotel. There is also a free trolley across the street from the hotel that'll take you all over Brickell and more! I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided has been shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.
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As a Diamond member, I travel a lot. I have become disenchanted with Hilton lately (since the pandemic) because Hilton hotels seem to be on the decline in many locations. However, this hotel was by far cleaner than most I have stayed at recently. The room was very clean and they decor was nice. There were a few things they could improve upon which would not be too difficult - 1. the lighting in the room is terrible. Not many lights and each was very dim. 2. They use low-flow shower heads and the water came out very softly. If my wife was with me, she would not have been able to wash her hair.
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Review collected in partnership with Hilton Garden Inn
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gabrielle Walters, Guest Services / Front Office at Hilton Garden Inn Miami Brickell South
Responded Nov 5, 2022
Dear C878QSjeffs, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Hilton Garden Inn Miami Brickell South. We are very happy to know that your stay with us was beyond expectations. We will share your comments with the team as such accomplishments could not go unrecognized. We look forward to hosting you every time your trip brings you to Miami.
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First night we found the reading lights were broken. We left for a cruise and returned and asked for a different room and again the reading lamps were broken and the room very dark. In the morning we couldn’t take a shower because there was no hot water. Upon complaining we were tall there was no hot water because everyone in the hotel was using it Even after waiting for over four hours we tried to take a shower and it was only lukewarm. It never got hot. Then when we ordered food, we were informed that we had to pick up the food at the bar as they had no room service. We are at the point of changing hotels but found out since our rooms were pre-paid our money would not be refundable. My recommendation is never stay here. Unfortunately we have to stay here four more nights.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gabrielle Walters, Guest Services / Front Office at Hilton Garden Inn Miami Brickell South
Responded Dec 29, 2022
Dear cb2u, I apologize your stay here was not up to your expectations, and we couldn't make it right before leaving. I am sorry to hear you don't want to stay again, but we hope to have another opportunity in the future to improve your impression.
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This hotel is really nice to stay. The amenities and people are kind and always helpful. Room, halls, lobby and pool the best. Beds most comfortable, they have the bathroom shampoo, conditioner and liquid soap. They have a restaurant and snacks on the permisis. Little havanna is about 10min. Miami Beach depending on traffic 20min Personally for me the CONs You must use valet $30 overnight each night u stay. No free parking. There is a breakfast buffet 16.00 per person. (I was with a family of 7😏) Nothing is near by no stores, restaurants or fast food. I had room facing the main street. It was busy so you hear all the traffic. Would I stay here again it will be a No! But it wasn't a bad stay.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Be prepared to pay for parking
Bring a,bathing suit.
Rooms have mini fridge and microwave.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Israel Blanco, Owner at Hilton Garden Inn Miami Brickell South
Responded Sep 17, 2024
Warm Greetings Sherpa, Thank you for such a detailed review regarding your stay at our hotel, Hilton Garden Inn Miami Brickell. As we embrace your positive feedback regarding our staff, bathroom amenities and cleanliness in all guest areas, we will also want to take this moment to address your concerns expressed throughout your visit. Conveniently located in front of our hotel, the city offers complimentary transportation to nearby restaurants and nightlife less than 1 mile radius from the property. Due to the cities limitted parking, we provide valet only on premisses in simmilarity to the surrounding hotels and businesses nearby. In regards to our Breakfast Buffet, we offer a varay of American Cuisine options to our guests all for the price of $15.95+ Tax/Service as part of our Hilton standard. We also offer guestrooms with guest facing views towards the city or pool area, which tend to be a more peaceful location. However, we do appreciate your business and hope to have you as a guest in our hotel with the opportunity to exceed your expectations. Most Sincerely,
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I lived 30+ years in Miami to know the crappy service on most places here. I moved to Mexico at the start of the pandemic and had to come back to Miami to finish some pending matters. I choosed Hilton in Brickell because of location, rate and because rooms had balconies. Being Hilton I expected a better experience. Upon arrival check in went well, as I entered the room I noticed no balcony and immediately call front.desk to request a balcony room, I was told they did not had any available while moments before I asked the receptionist if they were to full and she answered not at all. In addition on the same aisle I noticed at least 5 rooms available because the "cleaned" sticker on the door was untouched. My room was the last on a long aisle towards the back.
Upset then I started analizing the hotel, I worked and still do for 35 years at a international hotel.chain on different areas, the current is Risk Management. So I started to notice very very bad protocols or missing protocols on a pandemic 1. Disinfecting foam dispensers are only available on the entrance and the main elevator not in the elevator landing foyers on the floors above or at the back parking entrance , neither at the back elevators. 2. While they do have a Keurig coffee maker, they did not had coffee pods Only tea 3. Saw 3 housekeeping employees discharging a cart full of used bed sheets without a mask or any other ppe on them !!!. Either they all have had COVID or they do not care, problem is if those sheets had any molecules those will be spread.around the property by the staff. 3. Saw same housekeeping staff around the aisles still no mask on. If they dont care.about themselves they will not care about anyone else. Actually the lady that seem the head housekeeper had the mask always down on her chin. 4. My flight leave late so I asked for a 2 pm late check out and was denied saying they were "full" . Parking is almost empty, lobby is empty. I.am now at the lobby spending time here instead of the airport and only have seen people checking out not a single check in. This property would be jumping if they hit 50% occupancy. Rate is half of normal and still empty 5. NO SAFE BOX IN THE ROOM ? That is really a shocker
I plan to come back to Miami Brickell area and this hotel would have been a great choice if treated properly
It is a shame that hotel companies are spending millions to attract guests under this terrible pandemic. Just to be useless when employees at the property are not capable and empatic to make guests feel pampered and safe.
Certainly there are many many hotels in this area , all of them fighting to get business.
For me to come back to this property and recommend to my fellow coworkers Hilton HQ needs to come with a mistery guest and inspect the operation in its entirety as one single.property damages the whole brand.
Safe travels to all
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Date of stay: December 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
Thank you for sharing your concern with us. Our hotels accessible rooms only face the city.
Our apologies for the delay in our response. Should you have any further concerns, please contact our team directly.
Best Regards,
HGI Miami Brickell
Hello! I am sorry for the inconveniences . I am not aware of an email for Hilton Reservations. But I am providing a phone number that speaks directly to reservations. 1 (800) 774-1500
There are more places to choose from in the Miami area.
PRICE RANGE
$183 - $293 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Urbano
LOCATION
United StatesFloridaMiamiSouth Miami / Downtown
NUMBER OF ROOMS
129
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON GARDEN INN MIAMI BRICKELL SOUTH - Updated 2025
Frequently Asked Questions about Hilton Garden Inn Miami Brickell South
Which popular attractions are close to Hilton Garden Inn Miami Brickell South?
Nearby attractions include Vizcaya Museum and Gardens (0.6 miles), Catalina Jaramillo Eyebrow Specialists (0.7 miles), and American Museum of the Cuban Diaspora (0.7 miles).