Robert at check in was very nice. Ended up booking one night and extended. Rooms are good size. Kitchen is nice to have. Best bonus ... reserve the laundry room. This was huge for us and super awesome! Quiet location = good night's rest. Easy check in. Great area. Close to a lot!
Me and my husband stayed here for a decent amount of time while we were getting some things remodeled at home. We stayed in two different style rooms. Our first room was 319 and it was a one bedroom suite. Everything was perfect, the best bed. I really did sleep better than I have in a long time, we need to find out what mattress it is so we can buy one! We had to extend our stay multiple times (you know how remodeling goes) and they were always very helpful and tried to keep us in our same room. In one instance they couldn’t and had to move rooms to a king suite. They did keep us on the same floor which was very helpful. The room was nice but the one bedroom is more convenient because the dishwasher can be kind of loud. We moved back to a one bedroom suite when it was available, room 320. It wasn’t as clean as as 319 and the mattress creaked, but hey not a big deal. For some minor cons, we stayed during the Covid times and despite having signs saying you need to wear a mask inside, often enough we found guests in the lobby without a mask on. There was only one roll of toilet paper in the room at check in and they would only give us one roll at a time when we asked for more, not a big deal at all but it was a little hassle sometimes to be going down often for toilet paper. All in all everything was great. The front desk staff were always polite and asked us how our stay has been so far and if we need anything to let them know. I recommend this hotel! …
My stay at the Candlewood was a very good one. I was greeted when I arrived by a nice man named Frances and was in my room within 5 minutes. The staff were all friendly. The room was clean and nicely set up (I was in a suite.) I did not have any issues, and I did not not experience any traffic noise even though the road next to the airport was so close. The kitchen was excellent as it had everything I needed to prepare many meals during my stay. This hotel may have changed my perception of Candlewood suites in general. We had a really great stay. The rooms were clean, odor-free, the beds are very nice. The hotel charges $75 to bring your dog to the room; but apparently its only $25 “if you are a Rewards member that’s what the IHG customer service line stated”. Not sure if it’s all members, or just Elite members, but it was a nice surprise anyway. Being a spire member at that since I travel so much it’s nice to know I could’ve brought a four legged friend. The only downfall was they did not have a great variety of essential foods in their meal boutique called the cupboard. The parking lot was so small there was absolutely no room to park my truck. There was a lot of drug usage by guest on the property marijuana at that, but who am I to judge I am in Miami. Thank you Mr. Blanco for all your help. The staff that assisted me miss gabbie, shaday, frances, and Miguel are an awesome professional group. Sincerely, Michael Loriston Read less…
This place was not only great but has friendly front desk staff, was very accommodating to all of our needs. Was not sure what to expect from the Candle wood suites' but I was pleasantly surprised when we got into our rooms, big with a full kitchen - great value! The front desk staff were superb shadye was amazing and Francis was awesome they both have a love for the business. Nothing was too much trouble. If you do not want to pay Miami, prices stay here! So peaceful and quiet great staff again!!! The beds were soooooooooo comfortable. It is as if the staff live here. I checked out with Francis he always knows how to put a smile on someone’s face. I definitely will be coming here again on my next visit. Thank you Candle wood Suites staff for your level of commitment to your customers, including during this difficult time the world is going through with this Corona Virus Pandemic! God bless all of you! :):):):):)+++++…
Its a good hotel whether traveling alone or with family, good size of the room. The hotel is centrally located and has all essential amenities. Gabriela at front desk was incredible outstanding with me and very professional the young lady has manager DNA in her bright future. Will definitely be staying in this hotel in the future.
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