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W Miami

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#66 of 124 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
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W Miami
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95 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Pinecrest, Florida, United States
Reviewed October 9, 2016

We stayed at the W for my best friends birthday and had originally booked a room with double beds. after speaking to Jorge at the front desk about their birthday he offered us a complimentary upgrade into a suite in celebration of their birthday!!! talk about getting our day started. the room was FANTASTICC! not only were we given an...

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Helpful?
Thank Natalia C
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear Natalia C, Your review has left a smile across my face. From beginning to end I am thrilled that we went above and beyond to ensure that you and your friends had a fantastic birthday celebration!! Thank you for choosing W Miami to celebrate this occasion and it goes without saying that Jorge left a most memorable impression with...

London, United Kingdom
Reviewed October 9, 2016 via mobile

I only stayed 2 days but we had an amazing time using the spa and pool. The views are incredible! The rooms were huge and decent size bed. The location is good if you need to be down town. I would recommend staying in south beach if you want to go there more.

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Helpful?
Thank vanesamckeown
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear Vanesamckeown, Thank you for your short, yet sweet review. It was truly amazing to read that you had an amazing time with us and you enjoyed our incredible views of the city and Biscayne Bay. We are glad that you love the location of our downtown property; so many of our guests often enjoy the many perks of being...

Reviewed October 9, 2016 via mobile

I reserved the hotel for one night, and the previous night I valet parked my car, as the bus from everglades park was going to pick me from this hotel. It was just 10 minutes when the bus driver called me saying he is waiting for me at the other W miami beach hotel. The valet guys still wanted their...

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Helpful?
2Thank Pawan A
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear Pawan A, Thank you for sharing your review about your recent stay. It was unfortunate to learn about your experience with the valet ambassadors. We value your loyalty as a Starwood Platinum Guest and it is concerning to me that you were inconvenienced in this manner. Park1 is a separate entity to W Miami and therefore our welcome desk...

chester le street
Reviewed October 2, 2016

Stayed here a couple of years ago, excellent staff on arrival, easy check in, and hotel is well placed for people mover transit and local eating places. Rooms were fantastic, best hotel we have stayed in, and to be fair, it was bargain for the price we paid. Excellent location, next to swing bridge and easy access out onto interstates....

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Helpful?
Thank guycarr360
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear guycarr360, Thank you for your review on your past stay at Viceroy Miami. We would love to have you return with us at the new W Miami Hotel. I am glad that you rated us the best hotel you have ever stayed in and we would love to ensure that we live up to your expectations. We hope to...

Mexico City
Reviewed September 28, 2016

this hotel is a real nightmare it took 45 mins to bring to the table cold food food was terrible the telephone in the room does not work they charge you 14us dlls to plug into the internet? this is one of the worse hotels i ever stayed

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Helpful?
Thank Nike100
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear Nike100, Thanks for sharing your short note. I was disappointed to learn about the level of service you received with our restaurant. We pride ourselves in ensuring that our guests’ experience is seamless and we clearly did not achieve this standard with you. I have shared your comments with my Food and Beverage Director to ensure this level of...

West Palm Beach, Florida
Reviewed September 27, 2016

Back in March my then Fiance and I were excited to reserve a fancy hotel in Miami for our wedding night. We read the reviews on here for the Viceroy hotel and booked. In August I called to confirm we were all set to go and found out that the Viceroy had been bought out by the W and we...

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Helpful?
7Thank iMattB
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear iMattB, While I was happy to learn you had a few good things to say about us, I was disappointed to learn about your valet experience upon departing the hotel. Rest assured I’ve shared your constructive comments with their management team. We certainly appreciate your feedback and use it to improve our guest’s overall stay. It was a pleasure...

Albuquerque, New Mexico
Reviewed September 25, 2016 via mobile

We used to rate the Santiago de Chile W as the best. But our new favorite is this property. Great location. We love the area. The property is first rate. Awesome spa and gym. Great pools. Lots of areas to walk around. Nice rooms. All around favorite W so far.

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Helpful?
Thank Phil G
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear Phil G, Wow! Thank you for sharing your amazing review. We are glad that you had many great things to say about our new property and I take it as a huge compliment that you consider us to be the “Best W yet”. This feedback will surely be shared with my entire team and I know that they will...

Copenhagen, Denmark
Reviewed September 22, 2016 via mobile

Stayed there in the marvelous suite for one night Great hotel with great staff Location is far from South beach which is the happening area of Miami. That was three only downside. Other than that everything was great

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Helpful?
Thank Mohamed E
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear Mohamed E, Thanks for sharing your short note on your recent W Miami experience. Though you stayed with us for one night it seems that you had a most enjoyable experience. Many of our guests love the location of our hotel as we are located in the business district of downtown Miami with various restaurants and shopping areas nearby....

Usmma, New York
Reviewed September 16, 2016 via mobile

The hotel is Brand New, the room was awesome, we didn't have ocean view but a very big space inside the room! Every single detail it's taken care. We love it!!!!! We had breakfast in the 15th floor! It's not cheap but we love it! Fresh, perfect flavour!!!

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Helpful?
Thank WorldTravelJoined
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear WorldTravelJoined, I have shared your comments with our Executive Chef and he was truly proud to have left such an impression with you. Thank you for sharing your feedback on TripAdvisor! We would be delighted to have you join us at W Miami and 15th and Vine, Kitchen and Bar again in the near future. Warm Regards, Neil Bierwagen...

Foshan, China
Reviewed September 13, 2016 via mobile

I expect something else and I found it. Location is good. The reception is correct, very small if I can say. The rooms are excellent... The 15th floor has a very nice restaurant with a decent menu with a nice wine list. The terrace of the swimming pool is big and big and big. Longest swimming pool in Miami.

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Helpful?
Thank dts_cayyenne
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear dts_cayyenne, It was a pleasure to read your comments and I can certainly see that you had a fabulous time at W Miami overall. I am thrilled to see that we exceeded your overall expectations. From all of us at the W Miami, we thank you for your wonderful recommendation and look forward to hosting you again soon. Warm...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover extraordinary amenities at W Miami. From imaginative cuisine to bold beverages to top technology, we've got you covered. Connect in our fully WIRED Business Center and relax with soothing treatments at hang out with friends in our living room - or energize at our fully equipped FIT gym. When it comes time to take off, bring a piece of W with you, thanks to our signature W Hotels - The Store. For all other requests, our Whatever/Whenever(R) service is always on call. ... more   less 

Additional Information about W Miami

Address: 485 Brickell Avenue, Miami, FL 33131-2717 (Formerly Viceroy Miami)
Location: United States > Florida > Miami > Downtown
Price Range: $284 - $612 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Miami 5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Cheap Tickets, Odigeo, Starwood and Jetsetter so you can book your W Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Viceroy Miami Hotel Miami
Viceroy Hotel Miami
Hotel Style:
#12 Green Hotel in Miami
#14 Family Hotel in Miami
#15 Spa Hotel in Miami
#16 Business Hotel in Miami
#19 Romantic Hotel in Miami
#23 Luxury Hotel in Miami
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Questions & Answers

Here's what travelers have asked, with answers from W Miami staff and other travelers.
19 questions
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Callicoon, New York
9 months ago
Porterville, California
14 hours ago
Washington, DC

See all questions (19)

Questions? Get answers from W Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher up is better for the views”
 of 5 bubbles MBTinDC, Oct 26, 2016 | Read review
“river views are amazing”
 of 5 bubbles 670nataliac, Oct 9, 2016 | Read review
“Higher up, the quieter”
 of 5 bubbles guycarr360, Oct 2, 2016 | Read review
“Choose a different hotel or book a room on the 1st floor”
 of 5 bubbles dragonflylady, Sep 7, 2016 | Read review
“marvelous suite was "Marvelous"”
 of 5 bubbles beenaround100, Sep 2, 2016 | Read review
5 of 5
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