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W Miami

#72 of 119 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
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485 Brickell Avenue, Miami, FL 33131 (Formerly Viceroy Miami)
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W Miami
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39 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Orlando, Florida
Level Contributor
132 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A little confusing finding this hotel amidst all the area construction. It seemed a little confusing upon check in also with the valet people trying to juggle the hotel and the other connecting residence properties. I believe there may be 4 in all. The newness of the W has caused some freshman hiccups here commonly associated with a new opening.... More 

Helpful?
Thank foodwinesports
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Love the hotel,beautiful view,staff was okay not as friendly,the restaurant was good!!!the gym and spa is amazing!!!beautiful swimming pool,great location,walking distance to a lot of places and other restaurants and bars.Took Uber to south beach a few times and the prices was not bad as compared to cab

Helpful?
Thank Lissa U
Estoril, Portugal
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

To be fair I stayed here not long after there transition and everything was in construction. Overall when it's all said and done it will be wonderful addition to the Brickell area. The pool and spa are great. The area is perfect to walk everywhere.

Helpful?
Thank Franchesca77
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear Franchesca77, Thank you for sharing your comments from your recent stay and I thank you for your patience throughout this transition. You are indeed correct. Our area is perfect to walk everywhere. Although we are located in the business district of downtown Miami, there are various restaurants and shopping areas nearby. You can walk to Mary Brickell Village, Whole... More 

Atlanta
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel was very beautiful. Bed was comfortable. Valet was not so much. The gym classes were certainly a perk. Although the gym was a pre-workout to get to as it was in a separate building. The pool area was AMAZING!! All I can imagine is what a great party it could host. All in all, it was a great... More 

Helpful?
Thank Live4Traveling
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear Live4Traveling, Thanks for sharing your review on TripAdvisor. I myself love to travel and I am glad to see that you had an amazing stay with us on your recent business trip. On the 15th floor, where our restaurant and meeting rooms and located, we have a beautiful pool deck with the longest infinity pool in South Florida and... More 

Richmond, Virginia
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I never stayed at the hotel previously but have stayed twice since it was being converted to a W. The rooms are great, very spacious and modern with excellent bedding. The room was very clean on both stays. The gym is a bit of a walk with OK equipment, it is large and has a good assortment but could use... More 

Helpful?
Thank orlickg
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear orlickg, Thank you for sharing your comments from your recent stay. It was a pleasure to read your comments and I can certainly see that you had a fabulous time at W Miami overall. I am thrilled to hear that we exceeded your expectations. Our restaurant and expansive pool deck are truly some of our most memorable amenities in... More 

Nashville, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

I never write reviews on anything unless I have a bad experience, but I know how hard it is to book a hotel at a great price. From the moment my husband and I arrived we loved it. From the decor, customer service, and location. For what I paid I was expecting basically to stay in a non-luxiourous room. I... More 

Review collected in partnership with Amoma.com

Helpful?
Thank silviamF3277IF
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear silviamF3277IF, Thank you for sharing your review. I am glad that you broke tradition and wrote a positive review. I am even more delighted that you loved our hotel from the moment you arrived and decided that it was best to share your experience on TripAdvisor. It was a pleasure to read that you had overall enjoyed your stay... More 

Quito, Ecuador
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

By mistake, I forgot a beauty appliance in the room. I reported immediately but I did not get a quick answer. After a couple of days they reported that it was not found. I felt they did not care about my needs or problems as guest. For sure, I won't go to stay back in this hotel again.

Helpful?
1 Thank Maria B
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear Maria B, Thank you for sharing your candid feedback. I was most concerned to learn about your experience and I apologize for the lapses in service you encountered. I assure you this is not typical of follow up procedures at W Miami. Would you be so kind to reach out to me directly so I may personally assist with... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This is billed as a new hotel - it is not. This is the old Viceroy - a hotel that is way dated and tired. I am a Platinum SPG member and my room, while spacious was very run down. Holes in carpet and furniture, glass rings on tables, food drips on night stand - not what one would expect... More 

Helpful?
1 Thank jenna l
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear jenna l, Thank you for taking the time to write such a detailed account of your experience. This experience was clearly a miss for you which is a huge disappointment to me. At W Miami, we genuinely care for our guests’ well-being and strive to continue to improve all aspects of our services that we can positively influence. Please... More 

Oregon
Level Contributor
191 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed here for a short business trip, had stayed before the rebranding, hotel,is perfectly located in Brickell, walking distance to offices, restaurants and shopps. Rooms are ample, mine had a minibar, micro oven and a sink, ample bathroom with nice bliss amenities, water pressure not the best. Linens were nice, decor is not from a typical W but... More 

Helpful?
Thank MEM22
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear MEM22, Thank you for sharing your review. Our location in the heart of Brickell could not be more convenient. It’s the perfect combination for business and pleasure. Additionally, for a downtown Miami hotel, W Miami does have quite an impressive infinity pool with very scenic views. Our pool deck on the 15th floor has actually become a hub for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover extraordinary amenities at W Miami. From imaginative cuisine to bold beverages to top technology, we've got you covered. Connect in our fully WIRED Business Center and relax with soothing treatments at hang out with friends in our living room - or energize at our fully equipped FIT gym. When it comes time to take off, bring a piece of W with you, thanks to our signature W Hotels - The Store. For all other requests, our Whatever/Whenever(R) service is always on call. ... more   less 

Additional Information about W Miami

Address: 485 Brickell Avenue, Miami, FL 33131 (Formerly Viceroy Miami)
Location: United States > Florida > Miami > Downtown
Price Range: $208 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Miami 5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Starwood, Priceline, Cheap Tickets, TripOnline SA, Hotwire, Odigeo, Hotels.com and Jetsetter so you can book your W Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Viceroy Miami Hotel Miami
Viceroy Hotel Miami
Hotel Style:
#13 Green Hotel in Miami
#14 Family Hotel in Miami
#15 Spa Hotel in Miami
#16 Business Hotel in Miami
#19 Romantic Hotel in Miami
#21 Luxury Hotel in Miami
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