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485 Brickell Avenue, Miami, FL 33131-2717
COVID-19 update: See the added health and safety measures this property is taking.Read more
6 people are viewing this hotel
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Traveler (383)
Room & Suite (143)
Pool & Beach (43)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W Miami
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#42 of 142 hotels in Miami
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Discover extraordinary amenities at W Miami, the place to be in Miami, Florida's stylish Brickell District. From imaginative cuisine to bold beverages to top technology, our hotel has you covered. Connect in our fully WIRED Business Center and relax with soothing treatments at hang out with friends in our living room - or energize at our fully equipped FIT gym. When it comes time to take off, bring a piece of W with you, thanks to our signature W Hotels - The Store. For all other requests, our Whatever/Whenever(R) service is always on call.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Spa
Facial treatments
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Microwave
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Trendy
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
120Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
462Reviews37Q+A68Room tips
Traveler rating
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Popular mentions
Private G wrote a review Apr 13
Miami, Florida148 contributions147 helpful votes
We stayed for one night and for the most part enjoyed the experience. The best aspect of this hotel is its prime location and stunning views of Brickell Bay at night. The rooms are very comfortable, though they clearly resemble the former's hotel brand, not W. Some staff are extremely professional and others clearly need more training. My only big complaint is that Covid protocols aren't really enforced and you see fellow guests not wearing masks throughout the hotel.
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Date of stay: April 2021
Value
Rooms
Service
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Response from Team Marriott, Guest Services / Front Office at W Miami
Responded 1 week ago
Hello Private G, Thank you for taking the time to comment about your stay. It’s great to know you were pleased with the majority of your visit, and we sincerely appreciate your kind words regarding our location and views of Brickell Bay. However, we also regret that your stay was anything less than perfect. We appreciate you bringing these concerns to our attention as we are actively working to improve our service on all levels. We look forward to having another opportunity hosting you the next time you are in the area! Gregory A. Polino Market General Manager W Miami
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dheat15928 wrote a review Apr 11
Indian Trail, North Carolina14 contributions1 helpful vote
We wanted a getaway as I’ve stayed here years ago. The Vrbo we stayed in was amazing views BUT many things aren’t the 5 stars it once was. First off it’s now all 25 and 30 year olds staying here. Girls trips kinda thing and wearing tight work out outfits with everything hanging out!🙄. If you are over 40 and want elegance and up to date service etc this isn’t for you. It’s almost like spring breakers. The room had some issues but Maria fixed everything ASAP. She was a godsend. No real hot water in the shower. Like warm. Sarah at the pool restaurant makes great drinks FYI BUT they aren’t allowing sit down inside due to Covid ??? Whatever, only outdoor and you have to order at the bar. There is zero signage anywhere so good luck getting around. Very frustrating. I will not stay here again it’s def NOT what it used to be. It’s sad because the room has an amazing view.
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Date of stay: April 2021Trip type: Traveled as a couple
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Javier Gutierrez wrote a review Mar 2021
Las Vegas, Nevada3 contributions1 helpful vote
Flor at front desk was exceptional made sure I was taken care of! Stayed in room 1103 and she made everything possible for me this trip! Valet and Bellman so attentive and friendly as well, lots of things were closed during my stay so I didn't get to experience the food or Spa while I was there but hopefully opens back soon so I can come back! No Ice machine on the floors and also Hotel is shared with Condo residences ICON, It was tricky with valet because I had to keep circling around until someone from valet at W was able to assist me, They share amenities such as pool spa and gym, I went to go look at gym and they said I needed to pay for a pass to workout there not sure If I understood right so I just left, Looks like there was just a security guard monitoring to check guests from residents I didn't follow up on it. Great hotel would definitely recommend!
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Date of stay: March 2021
Value
Service
Sleep Quality
Room Tip: 1103 Corner view with views of the Bay and City!
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Response from Team Marriott, Guest Services / Front Office at W Miami
Responded 4 weeks ago
Hello larryblancojr, Thank you for the excellent comments regarding your time with us here at W Miami. We love hearing how much you enjoyed our energetic and devoted Talent, especially Flor. We will share your compliments with them. We appreciate you recommending us, and we look forward to seeing you again! Gregory A. Polino Market General Manager W Miami
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DD M wrote a review Mar 2021
Fort Lauderdale, Florida151 contributions25 helpful votes
Checked in at 5, sitting in the lobby for a room to be available. Ridiculously unprofessional. Expected more from the W brand, won’t be staying here again. Not even offered any kind of compensation, drink, cookie, apology.
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Date of stay: March 2021Trip type: Traveled as a couple
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Response from Team Marriott, Guest Services / Front Office at W Miami
Responded Mar 13, 2021
Hello DD M, We appreciate you sharing your feedback. Prompt and impeccable service is a must, and we are sorry for the delay in getting your accommodations ready for your arrival. We regret the inconvenience and appreciate your patience in the current circumstances. We want you to have a pleasant visit, so if there is anything we can do for you from this point forward, please let us know at the front desk. Also, please feel free to contact me at Gregory.Polino@whotels.com. Gregory A. Polino Market General Manager W Miami 
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MP wrote a review Feb 2021
1 contribution2 helpful votes
Avoid this hotel. After a horrible check-in process, provided a room that was already being used, and then downgraded us to a lower floor despite their mistake. No sense of customer service. Masks are not enforced at all and the front desk routinely allows guests without masks and raucous guests to roam around in the lobby, while subjecting guests to a lengthy check in process. Overpriced and not a good experience.
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Date of stay: February 2021Trip type: Traveled solo
2 Helpful votes
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Response from Team Marriott, Guest Services / Front Office at W Miami
Responded Feb 26, 2021
Hello 543mehap, Thank you for staying with us and for the feedback. Thoughtful and attentive service is a top priority; therefore, we would like to apologize for the concerns you experienced during check-in. You have our assurance that this is not typical of our hotel as we strive to provide an exceptional experience to all of our guests. We also require face coverings in all public spaces as we strive to create an even safer environment for all travelers and our Talent. We do appreciate you bringing these concerns to our attention, and we will address them properly. We hope to have another opportunity to host you again anytime your travels bring you to Miami. Gregory A. Polino Market General Manager W Miami
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PRICE RANGE
$385 - $643 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
viceroy miami hotel miami, viceroy hotel miami
FORMERLY KNOWN AS
Viceroy Miami
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
148
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Frequently Asked Questions about W Miami
Which popular attractions are close to W Miami?
Nearby attractions include Brickell City Center (0.2 miles), Silverspot Cinema (0.2 miles), and Brickell Avenue Bridge (0.2 miles).
What are some of the property amenities at W Miami?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at W Miami?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W Miami?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at W Miami?
Yes, valet parking is available to guests.
What are some restaurants close to W Miami?
Conveniently located restaurants include Whole Foods Market, Truluck's Ocean's Finest Seafood & Crab, and The Capital Grille.
Are there opportunities to exercise at W Miami?
Yes, guests have access to a pool and a fitness center during their stay.
Is W Miami located near the city center?
Yes, it is 0.9 miles away from the center of Miami.
Are any cleaning services offered at W Miami?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at W Miami?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W Miami offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.