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Fortune House Luxury Apartment Suites

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Fortune House Luxury Apartment Suites
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49 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Miami, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Rude personal, very unprofessional, wants to be an upscale hotel but is worse then a budget motel! Took 4 days to get at working key. To collect a car fr.o.m. Vallet parkering takes forever. In the kitchen there is nothing ! Made Compliant to manager 2 days ago and still not a Word!

Helpful?
1 Thank dhlmadsen
New Hope, Pennsylvania
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

There was a problem when we booked as the description on their website stated it had 2 bedrooms but the confirmation stated it was only 1 bedroom. I called the same day and while the woman attempted to be helpful, she told me that I needed to call back the next day and their manager could help me. When I... More 

Helpful?
Thank Karen C
Fortune House H, Guest Relations Manager at Fortune House Luxury Apartment Suites, responded to this review

Dear Karen C, Thank you for sharing your experience in our hotel this past February. We apologize your expectations were not met at that time. Fortunately, we are currently under new ownership and management, therefore, your feedback is very important to us in order to target and address departments that may need improvements. Should you travel to Miami again in... More 

Travelers are raving about these Miami hotels

San Jose, Costa Rica
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a good hotel, is not new, it may require some renovation but is not bad, our room was pretty big with a full equipped kitchen (all the kitchen appliances were brand new at least they look alike) and laundry, there´s only a valet parking so they will charge you this amount to your hotel bill, anyway I can... More 

Helpful?
Thank Mauricio G
Fortune House H, Guest Relations Manager at Fortune House Luxury Apartment Suites, responded to this review

Dear Mauricio, Thank you for taking the time to share the experience you had in our hotel in January; the recommendation is greatly appreciated. As you know, we provide fully equipped apartment suites to maximize comfort for all guests who stay with us. Please do not hesitate to contact us in the future so we may accommodate you and your... More 

Luxembourg City, Luxembourg
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We were there with my family on vacation for a few days. The first appartment we got was so dirty you could feel the oil on your hand while touching the furniture in the kitchen. We asked the manager to change appartment, hopefully one was available and it was much better. Everything was clean and we felt good in it.... More 

Helpful?
Thank segomarie
Fortune House H, Guest Relations Manager at Fortune House Luxury Apartment Suites, responded to this review

Dear segomarie, We apologize you had a poor experience at our hotel in August of 2015. Fortunately, our establishment is currently under new ownership and management; therefore, please feel free to contact us the next time your travels bring you back to Miami as we would appreciate the opportunity to show you the great improvements of the new Fortune House... More 

Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed June 10, 2016 via mobile

Visited with my family a total of 5 couples. Very nice views both City and Biscayne Bay. Very modern minimalist interior, 1 bedroom suite was just right for my husband and I. The unit include a small bathroom and full kitchen with dining table, nice comfortable sectional in sitting room, king size bed and cozy balcony.

Helpful?
Thank Desa F
Fortune House H, Guest Relations Manager at Fortune House Luxury Apartment Suites, responded to this review

Dear Desa F, Thank you for taking the time to share your recent stay in our hotel. We are glad we were able to provide you and your husband with an overall positive experience. Our units truly make our guests feel as if they are in their own personal abode as opposed to a standard hotel room. We hope we... More 

Biloxi, Mississippi
Level Contributor
246 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
3 of 5 stars Reviewed June 4, 2016 via mobile

I normally don't give less than average reviews because I see positives in everything so I'll stop at average. Positives: location, sleeping capacity, balcony view and cleanliness. Negatives: window was stuck in open so AC was running wild, customer service-terrible, slow elevator. Why customer service? I called about the window and was told maintenance would come. Never did. Overall, the... More 

Helpful?
Thank thejettsetters
Fortune House H, General Manager at Fortune House Luxury Apartment Suites, responded to this review

Dear thejetsetters, My name is Katia Ettus and I am the General Manager at the Fortune House Hotel. Thank you for taking the time to express your personal experience with us. Guest satisfaction is our #1 priority, and by sharing the factors that may not have met your expectations, we were able to directly address the appropriate departments in order... More 

New York City, New York
Level Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 25, 2016

I found this hotel as a last minute deal and it worked for me as I was staying with my parents. You feel like you are in your own place. Overall I found the place to be nice but I did see roaches in my apartment. For the record I never informed the staff about this. I only stayed three... More 

Helpful?
Thank Mio0111
Fortune House H, General Manager at Fortune House Luxury Apartment Suites, responded to this review

Dear Mio0111, My name is Katia Ettus and I am the General Manager at the Fortune House Hotel. Thank you for taking the time to provide us with your thoughts regarding your recent stay with us. Please know that scheduled pest control treatments are performed on the building monthly, however, upon reading your review, we immediately contacted our service provider... More 

Kingston upon Thames, United Kingdom
Level Contributor
122 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 21, 2016 via mobile

Having heard some negative reviews, because each apartment is allegedly owned independently, I was pleasantly surprised. Clean, 2 rooms+bathroom, little kitchen+small balcony. Reception Staff good- but not HUGELY effusive. Great concierge. Strange area,but easy access to Bayside via free monorail from the end of the block. Pasha Mediterranean foods nearby very good.

Helpful?
Thank nigel1959
Fortune House H, Guest Relations Manager at Fortune House Luxury Apartment Suites, responded to this review

Dear nigel1959, It was a pleasure to have accommodated you during your stay in Miami. Thank you for taking the time to express your thoughts about our hotel, as we frequently check our guests’ feedback regarding their recent visits. We are glad to have exceeded your expectations, and hope to be of service to you again for your next visit... More 

United States
Level Contributor
3 reviews
5 of 5 stars Reviewed May 20, 2016

I had a very good experience while Staying at Fortune House Hotel. The minute we arrived there, all the staff was very helpful. They offered us an upgrade to a bigger apartment so we were very happy with that. The apartment was very complete. All the necessary things in order to spend a comfortable vacation. Having a full kitchen made... More 

Helpful?
Thank Debb1000
Fortune House H, Guest Relations Manager at Fortune House Luxury Apartment Suites, responded to this review

Dear Debb1000, Thank you for sharing your positive experience regarding your stay with us last month. At Fortune House Hotel, we strive to achieve overall guest satisfaction and are always glad to see it be attained. From comfortable rooms and various menu selections from our restaurant, to enjoyment of our prime location in Brickell, our guests tend to experience more... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 17, 2016

There was nothing luxury about the two bed apartment we were in, when booking from Australia we were told there would be a safe in the apartment there was not, only holes for one, upon asking for one we were offered a cash box not flitted to apartment wall therefore light and easily picked up by anyone ( useless )... More 

Helpful?
Thank Alanverrell
Fortune House H, General Manager at Fortune House Luxury Apartment Suites, responded to this review

Dear Alanverrell, My name is Katia Ettus and I am the General Manager of the Fortune House Hotel. I apologize your experience at our establishment was not up to your expectations. We will ensure each unit is equipped with a safe to avoid any future inconveniences of this sort from reoccurring. With regards to your experience in our restaurant, Madisons,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Fortune House Hotel is located on Brickell Ave in downtown Miami at the center of the financial district and offers fully furnished apartments to our guests available on a daily, weekly and monthly basis. Designed as an executive retreat as well as a family-friendly property, Fortune House Hotel provides its residents all the comforts of a home-away-from-home. Each apartment has a full-size kitchen, living area, bathroom, bedroom, walk-in closet, balcony, and washer and dryer in the unit, thus making it extremely comfortable for short or long term guests. ... more   less 

Additional Information about Fortune House Luxury Apartment Suites

Address: 185 SE 14th Ter, Miami, FL 33131-3413 (Formerly Fortune House Hotel)
Location: United States > Florida > Miami > Downtown
Price Range: $150 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fortune House Luxury Apartment Suites 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Fortune Hotel Miami
Fortune House Miami
Hotel Style:
#39 Business Hotel in Miami
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