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Kimpton EPIC Hotel

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#10 of 121 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
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Kimpton EPIC Hotel
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2,973 Reviews from our TripAdvisor Community

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Showing 2,426: English reviews
Satellite Beach
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2011

The room was spacious, comfortable beds, and exquisite view from the large balcony. We happened to mention when booking, that we were celebrating our wedding anniversary. Upon arrival the check-in desk clerks all congratulated us. When we got to our room there was champagne and strawberries waiting for us. Room service was prompt and delicious. We were spoiled at the... More 

Helpful?
Thank pattijjean
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this review

Pattijjean Thank you for your great comments. We are so happy your had a fun, relaxing and memorable wedding anniversary at the EPIC. We are glad you enjoyed your spacious room and beautiful views from your balcony. We are happy you felt pampered at our pool and cabana area. We are thrilled the service provided by our staff was attentive... More 

florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 23, 2011

This Kimpton property feels like an intimate boutique hotel. This hotel is also very pet friendly (no pet deposit fees or extra charges required like many hotels in the same class). The staff are warm and welcoming. I spent a little more to stay in a Club Level room. The Club Level lounge offered a wonderful Continental breakfast, light food... More 

Helpful?
1 Thank caranddriver
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this review

Caranddriver Thank you for providing feedback from your stay. We are sorry to hear your disappointment about our bathroom showers and vanities and we concur – there is never enough space in any bathroom. We are happy your overall stay was great and we are glad that you appreciate us as a pet - and environmentally friendly hotel. Thank you... More 

Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2011

I stayed at the EPIC Hotel in Downtown Miami on 06/21. Upon my arrival I received a warm welcome at the doors and proceeded to check-in. Oscar, I believe was his name, went out of bounds to accomodate and make my pleasure trip an unforgettable experience. He arranged for a great view and a special welcome wine, chocolate and strawberries... More 

Helpful?
1 Thank antitruster50
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this review

antitruster50 Thank you for your great comments. We are glad Oscar made sure your stay was memorable by welcoming you with wine, chocolate and strawberries. We are happy you felt comfortable and ‘had the best time of your life’. We are looking forward to your return. Best wishes, Jacqueline Ploettner, Resort Manager More 

Flushing, New York
1 review
5 of 5 stars Reviewed June 22, 2011

The Epic Hotel in downtown Miami is absolutely amazing! Everything is so beautiful and the views are great. All of the hotel staff were beyond friendly and accommodating. It was so nice to always have someone smiling at you and asking if you need anything. I definitely recommend upgrading to Club Level because they offer small snacks throughout the day.... More 

Helpful?
Thank stephcapone1
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this review

stephcapone1 Thank you for your kind comments and recommending our hotel to other travelers. We are happy you enjoyed the privacy of our club floor and we are glad to hear that our staff was attentive, friendly and accommodating. We can’t wait for your return. Kind regards, Jacqueline Ploettner, Resort Manager More 

Texas
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 21, 2011

We selected the EPIC hotel based on recommendations from Trip Advisor and we were not disappointed. We loved the service and our room with a view. We also liked the location because we were interested in exploring several parts of the city. We were able to hit the Design District, Coral Gables, Little Havana, and Coconut Grove in addition to... More 

Helpful?
1 Thank NotherOne
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this review

NotherOne Thank you for your amazing review. We are thrilled to hear you enjoyed our hotel, your guest room and EPIC’s location to vicinities and attractions. We love to take care of our guests and we are happy you enjoyed the service provided to you. Thank you so much for pointing out how impressed you were with your dining experience... More 

Toronto, Canada
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed June 21, 2011

Best service ever. The staff was amazing, and went of their way to make sure we had a great time. We went for an evening swim after the pool station closed, and a nearby housekeeper brought us all some fresh towels. I requested an in-room coffee maker when I checked in, and it was sent up within 15 minutes. The... More 

Helpful?
Thank Travel_Tips_AB
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this review

Travel_Tips_AB Thank you so much for your great review. We appreciate your comments about our prompt and friendly service. We are glad you enjoyed our hotel and the attractions near us, such as Brickell and Bayside Market Place. We are looking forward to your return. Best wishes, Jacqueline Ploettner, Resort Manager More 

Warsaw, Poland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 19, 2011

We stayed in the Epic hotel for 6 nights in June and we really enjoyed everything there. It has an amazing location at the waterfront, fab decor, extremly friendly and professional staff. We enjoyed the Club Level room with the 5 complimentary meal presentations, free wine in the evening and other beverages, personal touch of the concierge (special thanks to... More 

Helpful?
1 Thank Justyna_and_Artur
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this review

Justyna_and_Artur Thank you so much for your review. We are sorry to hear about the confusing with our sister hotel in Vero Beach and we apologize for the service received at KYMA Lounge. We are glad you had a wonderful time at our hotel and that you enjoyed our amenities, comfort of our rooms with complimentary computer usage and our... More 

London
Level Contributor
69 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
5 of 5 stars Reviewed June 18, 2011

I stayed at the Epic for three days before joining a cruise. Not a lot to add to other reviwers other than to say I agree that this is a great hotel. We had a club water view king room which was perfect, great view, great bed, lovely bathroom, free wifi and computer (why don't all hotels do this?). The... More 

Helpful?
2 Thank Davidob
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this review

Davidob Thank you so much for your feedback. We appreciate your comments about EPIC and we are glad Reuben and Mark were especially helpful and made you feel welcome and at home. We are looking forward to your return. Kind regards, Jacqueline Ploettner, Resort Manager More 

London
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 17, 2011

Stayed for 4 nights on our first year anniversary. My wife mentioned it we our anniversary and they upgraded us to a suite. My wife being my wife, didn't like the room, the staff happily gave us another one which was to her liking. You’re in downtown so south beach is about a 20 minutes away, we hired a car... More 

Helpful?
1 Thank masingha
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this review

Masingha Thank you for posting your comments from you stay and congratulations! We are happy you spent your first wedding anniversary with us and thrilled to hear that you enjoyed your stay. We are looking forward to your return. Kind regards, Jacqueline Ploettner, Resort Manager More 

Los Angeles, California
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed June 15, 2011

What makes Epic stand out is the friendly and accommodating service throughout the property (except the overhyped, overpriced, phony & pretentious Zuma Restaurant off the lobby, which is leased by a third party and not under Epic management's control). I enjoyed a water facing Club Floor room on the 29th floor and it was spacious, though from Epic's vantage point... More 

Helpful?
1 Thank VaCavalier
JacquelinePloettner, Manager at Kimpton EPIC Hotel, responded to this review

VaCavalier Thank you for sharing your comments from your stay. Please accept our apologies for the disappointing dining experience at ZUMA restaurant. We are glad that you enjoyed your hotel stay on our club level and that you were very pleased with our customer service. We are thrilled you found Chef Michael Reidt’s cuisine superb and creative. Please visit us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Kimpton EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, Kimpton EPIC Hotel makes for an unparalleled Miami experience. ... more   less 

Additional Information about Kimpton EPIC Hotel

Address: 270 Biscayne Blvd Way, Suite 29, Miami, FL 33131-2123 (Formerly EPIC Hotel - a Kimpton Hotel)
Location: United States > Florida > Miami > Downtown
Price Range: $220 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kimpton EPIC Hotel 5*
Number of rooms: 411
Reservation Options:
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Also Known As:
Epic Hotel Kimpton
Hotel Style:
#3 Green Hotel in Miami
#5 Romantic Hotel in Miami
#6 Spa Hotel in Miami
#7 Family Hotel in Miami
#8 Luxury Hotel in Miami
#8 Business Hotel in Miami
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