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EPIC Hotel - a Kimpton Hotel

#6 of 119 Hotels in Miami
Certificate of Excellence
GreenLeadersGold level
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EPIC Hotel - a Kimpton Hotel
EPIC Hotel - a Kimpton Hotel
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2,869 Reviews from our TripAdvisor Community

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There are newer reviews for EPIC Hotel - a Kimpton Hotel
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Showing 2,355: English reviews
Orlando, Florida
2 reviews
5 of 5 stars Reviewed August 13, 2012

I should preface this review by saying that my husband and I married at this location in March of 2011... however upon our return it was an even better experience. We were married during the crazy weekend of Ultra Music Fest and the Sony Ericcson Tennis Tournament. During our wedding, I felt more like a nuisance rather than a bride.... More 

Helpful?
Thank Veronica S
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Veronica S Wow – what an amazing review. Thanks so much for taking the time and sharing such detailed feedback from your stay at EPIC. We are glad that your ‘second honeymoon’ was super relaxing, enjoyable and fun. It is great that so many of our employees made a lasting impression by providing a warm and welcoming service to you.... More 

Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed August 13, 2012

Stayed here for our anniversary with teenage sons as part of vacation to Florida. Upgraded to Club lounge which was fabulous value, with excellent breakfast, fresh foods and drinks served throughout the day. Staff were exceptionally friendly and polite and went out of their way to make our vacation special. Concierge staff had a wealth of knowledge of the area,... More 

Helpful?
Thank Traveller31623162
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Traveller31623162 Thanks for your excellent review. It makes us happy to see that your visit at EPIC was the highlight of your Florida vacation. We are happy that our team on club and in our restaurant Area 31 made your anniversary special and unforgettable. Please be our guests again. Best wishes, Jacqueline Ploettner, Resort Manager More 

Boston, Massachusetts
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 9, 2012

I was in town on business and had the pleasure of staying at the Epic. Fantastic experience! Service was top notch. Amenities were beautifully done ( I was staying on the Club level). Cannot recommend it highly enough!

Helpful?
Thank John D
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

John D Thanks for your fantastic feedback. We appreciate that you selected EPIC while you were in town for business. It is great to hear that you enjoyed your stay and that our staff took good care of you. Thanks for recommending us. We hope to welcome you back as our guest soon. Kind regards, Jacqueline Ploettner, Resort Manager More 

Post Falls, Idaho
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 8, 2012

The Epic was a nice Hotel. Wonderful view, great service, clean room. Way too loud though. Club in the lobby was loud, bridge was loud. We were charged for drinks we did not drink out of the bar. Once I called and explained that we did not drink them, they were removed from our bill but it was a pain... More 

Helpful?
Thank travis h
Jacqueline P, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

travis h Thanks for sharing your feedback from your stay with us. We appreciate your kind words regarding our hotel and excellent guest service. However, it makes us sad that we were not able to meet all your expectations. Please accept our apologies for falling short in certain areas. We hope you will be giving us a second chance and... More 

Bowie, Maryland, United States
1 review
5 of 5 stars Reviewed August 7, 2012

My wife and I picked hotel off travel site with package. Never heard of hotel beforehand. From the first time we drove up, Valet Service was extraordinary, very polite and helpful. Young bellman transferred our luggage to room and the great service never stopped. I am a traveling salesman so I know good customer service when I see it. BTW... More 

Helpful?
Thank Victor J
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Victor J Thanks for your wonderful feedback. We are thrilled that we impressed you with our attentive and friendly service and our hotel ambience. We are glad you had a fun and enjoyable stay and we are looking forward to your next visit. Kind regards, Jacqueline Ploettner, Resort Manager More 

Tampa, Florida
1 review
5 of 5 stars Reviewed August 2, 2012

The valet service was exceptional. I have been traveling for many years experiencing various hotels and I have always had issues with one area; valet. Normally you find the service to be quite slow and not a care for the world on how time is precious when needing your car to leave for a meeting but the Epic valet service... More 

Helpful?
Thank Jacquie P
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Jacquie P Thanks for sharing such wonderful comments from your Valet experience at EPIC. We are happy to see that our always very busy Valet team provided exceptional service. We hope you will be visiting us again. Best wishes, Jacqueline Ploettner, Resort Manager More 

Plainview, New York
1 review
5 of 5 stars Reviewed August 2, 2012

I recently stayed at Epic for the weekend and cannot say enough good things to descibe it. The hotel is beautiful, spacious and immaculate. The staff was exceptional, especially Stephanie at the front desk and by the pool, Bea and Lady. They all made our stay perfect. Whatever we needed, they took care of it. I felt as though they... More 

Helpful?
Thank Randi22
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Randi22 Thanks for your amazing review. It is great to see that you were impressed by the service you received and that Stephanie, Bea and Lady made your stay memorable and fun. We hope you are planning your next weekend getaway soon and looking forward to your return. Best wishes, Jacqueline Ploettner, Resort Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 1, 2012

The weekend of July 26 was a girl's weekend at Epic. It began by being wonderfully greeted at the front desk by Stephanie. It continued to the amazing service of Lady and Bea at the pool. When we decided to eat lunch, we were in luck again with the sweet way of our waiter "A" at Area 31. It was... More 

Helpful?
1 Thank mgold2
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

mgold2 Thanks for your wonderful review and your great comments about EPIC and our hospitality. We are thrilled that Stephanie, Lady and Bea made a great impression and lasting memories. Thanks for dining at AREA31 and ZUMA restaurant. We are looking forward to your next girl’s getaway. Please return soon. Best wishes, Jacqueline Ploettner, Resort Manager More 

columbia
1 review
5 of 5 stars Reviewed August 1, 2012

If you travel with your dog(s), I highly recommend the EPIC Hotel! This was our first trip with our two dogs - one 45# and the other 60#. Every hotel we checked either wanted a ridiculous deposit, wouldn't take two dogs, and/or wouldn't take large dogs. Then, we found the EPIC Hotel which not only allowed both dogs but, also... More 

Helpful?
Thank pinot2
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

pinot2 Thanks for your wonderful review. We are happy to hear that you and your dogs felt home away from home at EPIC. We appreciate your kind comments about our comfortable guest rooms and our courteous staff. We are looking forward to your next stay with us. Best wishes, Jacqueline Ploettner, Resort Manager More 

New York City, New York
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 31, 2012

This place offers 5 star service at an affordable price! Not only was I blown away by the aesthetic of the hotel and the friendliness of the staff but the dining, SPA services, happy-hour, wine hour and ambience of the hotel were absolutely beyond my expectations. I will most certainly be back again!

Helpful?
Thank Brooklyn_SS
JacquelinePloettner, Manager at EPIC Hotel - a Kimpton Hotel, responded to this review

Brooklyn_SS Thanks for your amazing review and your 5 Star rating. We are thrilled we exceeded your expectation with our hotel ambience, our amenities and warm and caring service. We are looking forward to you next stay with us. Kind regards, Jacqueline Ploettner, Resort Manager More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
EPIC Hotel is the premier luxury hotel in Miami, a sparkling cosmopolitan destination on the bank of the Miami River where it meets Biscayne Bay. A stunning addition to Miami, this hotel, a Kimpton Hotel, epitomizes urban design while offering guests a level of style and service expected of such a resort. With exceptional amenities, breathtaking views and dining venues like Area 31, EPIC Hotel makes for an unparalleled Miami experience. ... more   less 

Additional Information about EPIC Hotel - a Kimpton Hotel

Address: 270 Biscayne Blvd Way, Suite 29, Miami, FL 33131-2123
Location: United States > Florida > Miami > Downtown
Price Range: $180 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — EPIC Hotel - a Kimpton Hotel 5*
Number of rooms: 411
Reservation Options:
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Also Known As:
Epic Hotel Kimpton
Hotel Style:
#3 Green Hotel in Miami
#5 Spa Hotel in Miami
#5 Romantic Hotel in Miami
#5 Luxury Hotel in Miami
#7 Family Hotel in Miami
#8 Business Hotel in Miami
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