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We were staying at the Epic for the Miami
Ironman, needless to say checkin was a bit
Hectic, however after the long line waiting,
The rest was easy and the service friendly.
The rooms and bathrooms are fairly generic,
beds were very comfortable. Great balcony...More
Stayed for two nights in December 2017. The Kimpton EPIC hotel itself is a nice, modern and well appointed hotel in Downtown Miami. It's easy to find and right on the water with lovely views from our room. It was priced to match.
I'm a fan of Kimpton, but this hotel falls short. Kimpton's tend to be funky, with fun personalities. The Epic is anything but. The decor is typical hotel contemporary, indistinguishable from competitors. But more importantly, the service is really poor, particularly at this price point....More
The Kimpton Didn’t let us down. This was our first time staying in a 5 Star Hotel. We had business/relaxation in mind for this weekend stay. Our two days consisted of relaxation, room service,spa, in hotel restaurant visits in this very fresh smelling Hotel. They...More
Some parts of the service were great. Gene the concierge is awesome. Good doormen too. But check in and check out were painfully slow. Zero rooms were ready when checking it at 2:00 p.m. everyone was having to wait. Restaurant service was slow and the...More
Response from Ericka N, General Manager at Kimpton EPIC HotelResponded 5 days ago
Chicag0Citizen: Thank you so much for submitting your feedback for us! I am very disappointed to hear you were not completely satisfied with your stay. I cannot be more apologetic regarding your experience at the restaurant and the noise disturbances in your room. We take...More