We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bay Eden Arms Hotel

Book on TripAdvisor
in partnership with
Trusted partner. We work with Booking.com to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Bay Eden Arms Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

381 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 380: English reviews
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very tired looking hotel , but the staff are fabulous, friendly and works hard , the entertainment was good so was the food , our bedroom no 22 was great big very clean , I would go back great location for visiting that part of the country, all in all if certain parts was upgraded it would have got top... More 

Helpful?
Thank Margaret C
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thankyou for your honest review, I forsee top marks on your next visit as we have a major refurbishment programme destined for October. We'd love to see and show off our new rooms, should you chose to come and visit again. Kind Regards, Laurie Simpson General Manager More 

Wilmslow, United Kingdom
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

The furniture and fittings are generally very tired and in need of refurbishment, but the friendliness and attitude of the staff made up for this. We do like to have a stroll after dinner and had expected to be in a village, so this was a disapointment, but the swimming pool, did make up for this.We went in a different... More 

Helpful?
Thank Sally H
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Another happy customer, Thankyou so much for complementing our award winning team here at at The Eden Arms Hotel. I'm so glad that you also discovered the wealth of English heritage and natural beauty to be found in the surrounding area, most of this only a stones throw away. We look forward to seeing you again, hopefully very soon. Kind... More 

Leicester, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located in the countryside but near a busy roundabout Very good, well decorated room The food was good but the hotel was short staffed in the dinning room Entertainment was easy listening

Helpful?
1 Thank sue k
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thankyou for your concise review, I'm glad that you enjoyed your stay with us and we hope to be welcoming you back in the not too distant future. Kind regards, Laurie Simpson General Manager More 

Witham, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My first impression of this hotel was that it looked in need of makeover, very tired in places. Our bedroom was very dull and the bathroom very old and dark (not a good start!)I could have coped with that had the food been better but unfortunately the standard of the food in a word was awful! Never looked at all... More 

Helpful?
Thank MARIAN F
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thankyou for your review and I would like to take the time if I may, to address some of your concerns. We are having a very large refurbishmet in October. We have a new Chef. Kind regards, Laurie Simpson General Manager More 

Barnard Castle, United Kingdom
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I telephoned the Bay Eden Arms Hotel earlier in the day to ensure bar meals were being served as my daughter wanted to treat me to a belated Father's Day meal out. The Bay Eden Arms Hotel is about halfway between us so we chose to meet there. We entered the Bay Eden Arms Hotel about 7pm and walked through... More 

Helpful?
Thank Malcolm W
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

I’m sorry that you didn’t read our signs to say our Seasons bar closes at 19:00, paving the way for our popular Windlestone bar opening at 19:00. This is where we have our award winning nightly entertainment. Bar meals continue to be well received by loyal guests and locals alike, last orders for food is 20:30. I might add that... More 

Bolton, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Asked for a move from first floor to ground as unable to manage stairs comfortably- Our stay otherwise was made very pleasurable by really pleasant serving staff within the restaurant - very notably Julia now the supervisor- where under her watchful eye nothing is ever too much bother! The pool and leisure facilities are another great plus- where you can... More 

Helpful?
1 Thank Jaqueline W
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thankyou for your kind comments, Julia will be pleased to read your remarks. All our staff are well deserving of a mention as they all work tirelessly to ensure that your stay is made both memorable and comfortable. You'll be pleased to know that due to the wonders of technology (Tissue to clean the CD!) music is now played throughout... More 

Edinburgh, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

Just back from a weekend at the Bay Eden Arms. Reception staff and bar staff very friendly. Some staff friendlier than others in the dining room. Young male in dining room very friendly and helpful. Breakfast poor with poor choice and was self service but you had to keep asking for things that were running out, eg. fruit juice, fruit,... More 

Helpful?
Thank RecentvisitorinJune
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thank you for raising these points with me and please allow me to reassure you that your concerns are taken on board constructively. Any lessons learned arising from consequent investigation, will be strictly adhered to, in order that any issues found to be genuine, do not persist. Kind regards, Laurie Simpson General Manager More 

Oxfordshire, England
Level Contributor
45 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I, early seventies, enjoyed a lovely weekend here. Hotel spotlessly clean, Room (28) large and well presented with plenty of storage space. Beds really comfortable. Breakfast a hot self-service buffet offering a wide range of items. Evening meals likewise most acceptable. Staff helpful and friendly. The manager himself got me "online" using the"Cloud" system, not my favourite.... More 

Helpful?
Thank malhen
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

Thank You for your wonderful review, it was great to hear how much you enjoyed the hospitality in our 16th century coaching Inn last weekend. Our aim has always been to offer great value with that added personal touch of a warm Northern welcome. Thanks again and on behalf of all the team here, We all look forward to seeing... More 

Glasgow, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 4 weeks ago

the eden arms is weary and needing a proper facelift. inside and out.. Its 10 miles from Durham, so dont imagine you can just go out and wander round the shops.. its a shearings hotel so the food was good and the staff were lovely, the room was clean. and the nightly entertainment was just what you'd expect, although the... More 

Helpful?
1 Thank marsopinions
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

I'm glad you enjoyed your stay and you'll be very pleased to learn that if you chose to stay again then our ongoing refurbishment programme will be well under way. We will have had a further 16 rooms refurbished by the end of October and thats just the start. Watch this space! We hope to see you soon. Kind regards,... More 

Norwich, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked for the weekend so that we could visit the surrounding countryside. From start to finish we found the staff very hardworking and friendly and our room was very comfortable and clean. The food was very good and prompt. We very much enjoyed the entertainment on both nights and slept well. We were able to drive to Northumberland and... More 

Helpful?
1 Thank Linda W
gm_dur, General Manager at Bay Eden Arms Hotel, responded to this review

From start to finish, we loved your review. Thanks for highlighting the fact that The Eden Arms is truley a hidden Gem. We all look forward to welcoming you back to your home from home in the not too distant future. Kind Regards, Laurie Simpson General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

71 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (42)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (1)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (5)
Viewed
Dining (1)
Viewed
Bathroom (4)
Viewed
Family/Play Areas (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Hotel & Grounds (8)
Viewed
Dining (6)
Viewed
Room/Suite (3)
Viewed
Bathroom (1)
Viewed
Business Center/Function Rooms (4)
Viewed
Pool/Beach Area (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Rushyford
3.4 mi away
Park Head Country Hotel and Restaurant
4.1 mi away
Redworth Hall Hotel
Redworth Hall Hotel
#1 of 1 in Redworth
4.0 of 5 stars 2,670 reviews
3.6 mi away
Premier Inn Durham (Newton Aycliffe) Hotel
Show Prices
Show Prices
Show Prices
6.7 mi away
BEST WESTERN Walworth Castle Hotel
6.1 mi away
The Honest Lawyer Hotel
4.9 mi away
Premier Inn Bishop Auckland Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Eden Arms Hotel is another one of our great character hotels. The building dates back to the 17th-century when it was a coaching inn. Many of our guests use the hotel as a base to explore the city of Durham and the picturesque countryside around. The location, just eight miles from the historic city centre, is the ideal place to relax and unwind for both leisure and business travellers alike. For those who are keen to explore further afield, the city of Newcastle with its regenerated riverfront and great shopping and hospitality is within easy driving distance. The Eden Arms offers comfortable accommodation and also boasts a leisure club featuring a gym, swimming pool, sauna, steam room and spa. It is also a popular venue for conferences and weddings. ... more   less 

Additional Information about Bay Eden Arms Hotel

Address: Middridge Road, Rushyford DL17 0LL, England
Location: United Kingdom > England > County Durham > Rushyford
Price Range: $127 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Eden Arms Hotel 3*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Orbitz, Hotels.com, LateRooms, Booking.com and Travelocity so you can book your Bay Eden Arms Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Eden Arms Durham
Eden Arms Hotel
Hotel Eden Arms
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay