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Marriott's Crystal Shores

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416 Reviews from our TripAdvisor Community

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Showing 411: English reviews
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed in one of the 3 bedroom penthouses and were quite disappointed. It needed refurbishing and repairs!! Our shower and washing machine were inoperable and actually had to be replaced during our stay. Many other repairs were needed. The staff did take care of the repairs, BUT! 😳!! In fact, the entire resort was under construction, which resulted in... More 

Helpful?
Thank Bobbispiano88
Virginia Beach, Virginia
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This is a Marriott Vacation Club. (Timeshare). Thus it is not a full service hotel. It is a great place to unwind. Rooms/suites are spacious and modern. Facilities are very enjoyable. Relaxing place. Remember to bring beach/water shoes. The beach is mostly coquina shells. (Very small and broken pieces of shells). Hard to walk on. Beach chairs are available to... More 

Helpful?
Thank Kathleen300
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Hi Kathleen. Thank you for your review. We are delighted to hear that you found the rooms to be spacious and modern and restaurant staff to be pleasant. We hope you will choose to return to visit the next time you need some time to unwind from the daily hustle and bustle! More 

Fort Lauderdale, Florida
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed at the Marriott Crystal Shores for a friend's wedding at a neighboring property. We chose Marriott Crystal Shores because we are Marriott Reward Members and traveling with another couple. They offer two(2) bedroom suites which were nice. The property is a construction zone and may not be pleasing to most.

Helpful?
Thank SoireeTraveler
Ryan V, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for your review of Marriott's Crystal Shores. We are glad you joined us to celebrate a nearby friend's wedding. We apologize for any noise from construction. We are dedicated to ensuring these ongoing improvements affect our guests as little as possible. We thank you again for your feedback and look forward to the opportunity to serve you on... More 

North Myrtle Beach, South Carolina
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This is our second visit to this resort, what a difference 4yrs makes!! Not for the best. Beautiful villas with great gulf views. Marriott are expanding this resort big time, plenty of construction noise around both pools. When complete there will be two more towers and obviously many more guests. Much quieter on the beach. Bring beach shoes, very shelly... More 

Helpful?
Thank Ann B
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for your review. We are happy to hear you enjoyed your villa and view during your stay at Crystal Shores. We appreciate your feedback regarding food and beverage pricing and the desire for a couples only resort. We appreciate your loyalty to Marriott and look forward to exceeding your expectations on your next visit. More 

Washington
Level Contributor
115 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We selected this location because we are Marriott Vacation Club owners. This resort is in the process of going from 67 units to 220. The unit we stayed in was a 2 bedroom and certainly up to our expectations and the deck was larger than we have had at other MVC locations. I would be remiss if I did not... More 

Helpful?
Thank Karol64
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for your review. We are happy to hear you enjoyed your spacious deck and our friendly staff. We hope to welcome you back soon! More 

Charlotte, North Carolina
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I always like to start off with the 'poor' things & end on a good note: The place is UNDER construction, it stunk from whatever they were working on. They screwed up our reservation, but did 'comp' us beach chair/umbrella for the week to make up for it. The pool was dirty, black grime around the edges, might be from... More 

Helpful?
Thank DLo66
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for your review of Marriott's Crystal Shores. While we are happy to hear you found our villas beautiful, it is sad to learn construction and reservation concerns detracted from your overall stay. Your feedback is important to us, thank you for taking the time to bring it to our attention. We look forward to welcoming you back to... More 

Baltimore, Maryland
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an amazing vacation at Crystal Shores. The villas were extremely spacious, very clean and were supplied with everything needed. Did I mention the awesome ocean views??? The property was going through some major construction and one of the elevators was broken down but that did not matter a single bit. Honestly, when we first arrived it felt like... More 

Helpful?
Thank bobio5
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for your review. We're thrilled to hear our friendly staff helped make your vacation so memorable. We hope to see you again soon! More 

Manchester, UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Having stayed at a number of Marriott vacation club properties worldwide we were incredibly shocked upon arriving at Crystal Shores, which fell very short of our expectations. Extensive building work is taking place at the resort and the building is flanked by scaffolding and cranes. The continual noise was impossible to ignore despite our best efforts to try to tune... More 

Helpful?
Thank GoshB
MarriottVacationClub, Customer Care Manager at Marriott's Crystal Shores, responded to this review

We appreciate your Trip Advisor review. We are disappointed to hear that your stay was interrupted by the construction next door to the resort. We are pleased to hear that you found the accommodations of your villa to be the best you have stayed in! We will look forward to your return once the construction has been completed. More 

Levittown, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Beautiful place to sit back and relax at the pool or on the beach. Amazing views of the Gulf of Mexico and unbelievable sun sets. Local restaurants are all very good and easy to get to. All kinds of water sports are available for a reasonable price.

Helpful?
1 Thank SteveL59
Ryan V, Corporate Customer Care Manager at Marriott's Crystal Shores, responded to this review

Hi Steve. Thank you for your five-star review of Marriott's Crystal Shores. It is fantastic to find expectations were exceeded throughout your relaxing vacation. We hope to have the pleasure of hosting you again in the near future. More 

Level Contributor
195 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed August 14, 2016 via mobile

This resort is on the pricey side. Everything was fine with the resort and the service was outstanding. However, I do not think it is worth the price. The rooms were spacious with plenty of common area. If you have a family it is a good fit. I was there for business and that is not a great fit for... More 

Helpful?
Thank BusLeis45458
Ryan V, Corporate Customer Care Manager at Marriott's Crystal Shores, responded to this review

Thank you for the review of your recent business stay at Marriott's Crystal Shores. We are glad you enjoyed your overall visit and hope to have the opportunity to welcome you and your family back in the future for a top-notch Florida vacation. We thank you again for your feedback and hope to see you again at Marriott's Crystal Shores. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Marriott's Crystal Shores

Address: 600 S Collier Blvd, Marco Island, FL 34145-5604
Location: United States > Florida > Southwest Gulf Coast > Marco Island
Price Range: $458 - $778 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott's Crystal Shores 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Marriott`s Crystal Shores Hotel Marco Island
Marriotts Marco Island
Marriott's Crystal Shores Marco Island, Florida
Hotel Style:
#4 Luxury Hotel in Marco Island
#4 Top resorts Hotel in Marco Island
#4 On the Beach Hotel in Marco Island
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